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What 247 owners told NHTSA about the 2012 Toyota Sienna

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (247)Crash / fire / injury (16)Airbags (84)Body & structure (72)Electrical system (27)Transmission & drivetrain (17)Steering (15)Wheels (12)Brakes (11)Speed control (11)Engine (9)Tires (8)

4 of 247 complaints match · Body & structure · crash/fire/injury only · clear filters

Sep 10, 2017Body & structureBrakesEngineCrash

I MET AN ACCIDENT WHEN A CAR (AT SPEED AROUND 65 MPH) CROSSING THE RED LIGHT COMING FROM MY RIGHT HIT MY CAR AT MY RIGHT FRONT AND NONE OF THE SRS BAGS DID NOT DEPLOY. WE WERE 4 PASSENGERS AT THE TIME OF THE ACCIDENT AND WE ALL HAD MINOR INJURIES. ALL THE SRS BAGS FOR OTHER CAR HAS BEEN DEPLOYED THAT HIT MY CAR. I AM REALLY CONCERNED WE ALL 4 WOULD HAVE BEEN KILLED AND IT HAS BEEN CONSIDERED AS THE FATAL ACCIDENT BY POLICE REPORT.

NHTSA ODI 11022513

Sep 21, 2016Body & structureEngineCrashFire3 injuries

ON AUGUST 27, 2016 I WAS DRIVING OUR 2012 TOYOTA SIENNA ON AN INTERSTATE HIGHWAY. TRAFFIC WAS TERRIBLE AND I REAR-ENDED ANOTHER VEHICLE IN STOP-AND-GO TRAFFIC. THE IMPACT WAS MINOR, BUT THE ENGINE CAUGHT FIRE AND BURNT THE CAR TO THE FRAME. MY WIFE AND I WERE ABLE TO EXIT THE CAR BEFORE IT BURNED. WHEN I EXITED THE CAR, I TOOK MY KEYS WITH ME. HOWEVER, I WAS NOT ABLE TO OPEN ANY OF THE DOORS AND EVERYTHING I HAD IN THE BACK OF THE VAN BURNED. THANKFULLY, OUR CHILDREN WERE NOT IN THE CAR. IF THEY HAD BEEN, I WOULD HAVE NEEDED TO BREAK WINDOWS TO ATTEMPT TO REMOVE THEM FROM THE CAR.

NHTSA ODI 10908557

Jan 20, 2014Body & structure1 injury

THE ENGINE WAS OFF. I OPENED THE REAR HATCH, WHILE I WAS UNDER THE HATCH PLACING ITEMS IN THE BACK OF THE CAR MY HUSBAND NOT REALIZING I HAD ALREADY OPENED IT AND WAS UNDER IT PUSHED THE BUTTON TO OPEN THE HATCH BUT SINCE IT WAS ALREADY OPEN IT STARTED TO CLOSE ON ME. UPON MEETING RESISTANCE FROM ME (SUBSTANTIAL I MIGHT ADD) IT DID NOT STOP CLOSING AND I HAD TO JUMP INTO THE REAR OF THE VEHICLE TO PREVENT BEING SERIOUSLY INJURED. EITHER THERE IS NO SENSOR TO SENSE AN OBSTRUCTION IN THE DOOR OR THE SENSOR IS FAULTY. WE WILL NOTIFY THE DEALER OF THIS BUT THIS IS A SENSOR THAT SHOULD NOT FAIL, THIS DOOR IS BIG ENOUGH TO SERIOUSLY INJURE SOMEONE OR KILL A CHILD. I WAS NOT INJURED SERIOUSLY BUT MY NECK AND SHOULDER ARE SORE AT THIS POINT FROM PUSHING BACK ON THE DOOR AND TIME WILL TELL IF IT IS MORE THAN A MINOR STRAIN. *TR

NHTSA ODI 10560725

May 21, 2013Body & structure1 injury

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT A CHILD PASSENGER WAS INJURED FROM THE AUTOMATIC REAR SLIDING DOOR. THE SLIDING DOOR INDEPENDENTLY CLOSED ON THE CHILD'S ARM.. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS HOWEVER, BECAUSE AN INJURY OCCURRED THE CONTACT WAS INFORMED THAT THE MANUFACTURER WOULD CONTACT HER ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 23,535.

NHTSA ODI 10513006

Working with the data? Download all 247 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Toyota Sienna verdict →