Home · 2012 Toyota Sienna · Complaints

What 247 owners told NHTSA about the 2012 Toyota Sienna

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (247)Crash / fire / injury (16)Airbags (84)Body & structure (72)Electrical system (27)Transmission & drivetrain (17)Steering (15)Wheels (12)Brakes (11)Speed control (11)Engine (9)Tires (8)

Newest first · 247 complaints · page 5 of 10

Aug 7, 2017Tires

FIRESTONE PRIMEWELL VALERA TOURING II DOT #Y9HRCLTX2015... TIRE LOSING AIR. THE TIRE HAS SMALL CRACKS ON THE SIDEWALL AND IS SLOWLY LEAKING AIR. THE MANUFACTURER HAS ISSUED RECALLS. THEY CITE POTENTIAL TIRE FAILURE ASSOCIATED WITH THIS DEFECT. ALSO NOTICING CRACKS ON TWO OTHER TIRES... DOT #Y9HRCLTX2115 AND DOT #Y9HRCLTX1415. OTHER PRIMEWELL VALERA TOURING II TIRES ARE ALSO INCLUDED IN THE RECALL. DETAILS AT HTTP://RECALL.PRIMEWELL-US-COM/

NHTSA ODI 11013562

Aug 4, 2017Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH TRI COUNTY TOYOTA (15 D AND L DR, ROYERSFORD, PA 19468) WHO STATED THAT PARTS WOULD POTENTIALLY BE AVAILABLE IN FALL OF 2017. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND SUGGESTED THAT THE CONTACT SHOULD APPLY FOR A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ... .UPDATED 11/16/17 *BF *JS

NHTSA ODI 11012802

Jul 28, 2017Body & structure

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT WOULD RECEIVE A SECOND NOTICE WHEN PARTS BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11011300

Jul 28, 2017Airbags

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11011373

Jul 27, 2017AirbagsBody & structure

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED (LARRY H MILLER TOYOTA IN CORONA, CA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11011101

Jul 26, 2017AirbagsBody & structure

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. WITHOUT WARNING, THE PASSENGER SIDE SLIDING DOOR OPENED. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER (AUTO NATION TOYOTA CERRITOS, 18700 STUDEBAKER RD, CERRITOS, CA 90703, (562) 802-4000) WHO DISCONNECTED THE FUNCTION, BUT THE FAILURE CONTINUED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). IT WAS UNKNOWN WHEN THE MANUFACTURER WOULD PROVIDE THE REMEDY AND PARTS TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING TO RECEIVE A SOLUTION TO COMPLETE THE RECALL REPAIRS WITH THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11010801

Jul 20, 2017AirbagsBody & structure

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH TOYOTA OF NORTH MIAMI (16600 NW 2ND AVE, MIAMI, FL 33169) AND TOYOTA OF HOLLYWOOD FL (1450 N STATE RD 7, HOLLYWOOD, FL 33021) WHO STATED THAT PARTS WERE NOT AVAILABLE FOR EITHER RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR 16V850000 (STRUCTURE) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 17V006000 (AIR BAGS).

NHTSA ODI 11006645

Jul 17, 2017Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO REMEDY THE VEHICLE WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOSEPH AIRPORT TOYOTA (LOCATED AT 1180 W. NATIONAL RD, VANDALIA, OH 45377 (937-898-8060)) WAS CONTACTED ABOUT REPAIRING THE VEHICLE. THE CONTACT WAS INFORMED THAT THE PARTS WERE ONLY AVAILABLE FOR VEHICLES LOCATED IN ZONE B. THE MANUFACTURER WAS ALSO CONTACTED AND THE CONTACT WAS INFORMED THAT THERE WAS A POSSIBILITY OF RECEIVING A LOANER VEHICLE; HOWEVER, THE OFFER WAS NOT CARRIED OUT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11005811

Jul 15, 2017Electrical systemBody & structure

THE VEHICLE WAS STATIONARY WHEN THE POWER DOOR CABLE SNAPPED AND THE DOOR WILL NOW ONLY OPEN APPROXIMATELY SEVERAL INCHES. THIS POSES A SAFETY HAZARD AS CHILDREN IN THE BACK COULD BECOME TRAPPED IN THE VEHICLE. WHEN I CONTACTED THE DEALER I WAS TOLD THIS WAS AN INCREDIBLY COMMON PROBLEM WITH THE SIENNA MINIVANS BUT TOYOTA WAS NOT DOING ANYTHING TO REMEDY THE ISSUE.

NHTSA ODI 11005453

Jul 12, 2017Steering1 injury

THE VEHICLE SUDDENLY SWITCHED FROM PARKING POSITION INTO REVERSE WITHOUT ENGAGING THE BRAKE PEDAL AND ROLLED BACK. BEFORE ROLLING BACK THE VEHICLE WAS STATIONARY IN THE PARKING POSITION ON THE DRIVEWAY OF MY HOUSE

NHTSA ODI 11004729

Jul 10, 2017Body & structure

THE RECALL WAS ISSUED JUST OVER A YEAR AGO AND IT HAS NOT BEEN CORRECTED BY THE MANUFACTURER. THIS IS UNACCEPTABLE! WHY HASN'T THE MANUFACTURER BEEN FORCED TO COME UP WITH A PERMANENT SOLUTION TO THE PROBLEM AND NOT A WORK AROUND AS THEY SUGGESTED IN THE RECALL NOTICE? FINE THEM HEAVILY FOR NOT HAVING A TIMELY FIX AVAILABLE.

NHTSA ODI 11003974

Jul 10, 2017Airbags

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

NHTSA ODI 11004045

Jul 10, 2017AirbagsBody & structure

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DON MCGILL TOYOTA OF KATY, TEXAS WAS MADE AWARE OF THE RECALLS AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/24/17*LJ UPDATED 11/1/2017*JS THE CONSUMER WAS CONTACTED TO HAVE THE SLIDING DOOR REPAIRED, BUT NOT THE AIRBAG. UPDATED 11/1/2017*JS

NHTSA ODI 11004101

Jul 9, 2017Wheels

TOYOTA SIENNA GOES THROUGH TIRES AT A RATE 1.5-TWO TIMES AS FAST AS THE TIRE MANUFACTURERS EXPECTED MILE WARRANTY. MICHELIN PRIMACY MXV4 (NOT A CHEAP TIRE) HAD A LITTLE OVER 40K MILES BEFORE THEY NEEDED TO BE REPLACED. REPLACED WITH CONTINENTAL TRUE CONTACT (90,000 MILE TIRE) AND I HAVE DRIVEN ABOUT 45K MILES ON THEM AND THEY ARE ONCE AGAIN IN NEED OF REPLACEMENT. I ROTATE TIRES AT THE DEALERSHIP ON A REGULAR BASIS AS WELL AS KEEP THEM INFLATED AT THE RECOMMENDED INFLATION. VEHICLE HAS ALSO HAD REGULAR ALIGNMENT CHECKS AND PERFORMED ALIGNMENTS. IN READING MULTIPLE FORUMS, THIS SEEMS TO BE AN ISSUE WITH THE TOYOTA SIENNA THAT TOYOTA REFUSES TO CORRECT, NOT A TIRE MANUFACTURER PROBLEM.

NHTSA ODI 11003892

Jun 23, 2017Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED THE DEALER (MICHAEL TOYOTA) AND WAS INFORMED THAT THE REMEDY PARTS WERE NOT AVAILABLE FOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT NOTHING COULD BE DONE ABOUT THE PARTS FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11000855

Jun 21, 2017Electrical system

POWER SLIDING DOORS WON'T LATCH AND FLY OPEN WHILE DRIVING. HARDLY EVER USED THE PASSENGER SIDE. DEALER LEBRUN TOYOTA "FIXED" BY PLACING ON MANUAL. ALSO GOT A RECALL LETTER IN JANUARY 2017 STATING "NO REMEDY YET AND WAIT FOR NEXT LETTER". JUNE 13TH THEY FLEW OPEN AGAIN AND UNABLE TO CLOSE. ULTIMATELY BUNGEED DOORS CLOSED TO GET HOME 30 MILES. THEN HAD TOWED (MY EXPENSE - TOYOTA WOULDNT COVER) TO LEBRUN AGAIN. THEY NOW SAY ITS NOT COVERED UNDER RECALL AND ITS BECAUSE THE LATCHES ARE FAULTY AND NEED REPLACING. OVER $2100. CALLED TOYOTA AND WAS "SORRY FOR THE EXPERIENCE I WAS HAVING - LATCHES ARE NOT ON RECALL - ONLY THE CABLES AND MY PROBLEM IS WITH FAULTY LATCHES". VEHICLE DOORS DONT OPEN SPONTANEOUSLY UNLESS IN MOTION....WHEN STILL - THEY STAY CLOSED. I USE THIS FOR WORK AND WAS SUPPOSED TO START AS AN UBER DRIVER JUNE 29TH - I AM AND WILL LOSE LOTS OF MONEY AND AM VERY DEPRESSED ABOUT MY CHOICE OF BUYING MY FIRST NEW VEHICLE.

NHTSA ODI 11000372

Jun 7, 2017Body & structure

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SLIDING DOOR FAILED. WHILE DRIVING AT LOW SPEEDS, THE DOOR INDEPENDENTLY OPENED AND CAUSED THE MOTOR TO FAIL. THE CONTACT WAS UNABLE TO CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER, WILLIAMS TOYOTA IN ELMIRA, NEW YORK; 607-796-9201, WHERE IT WAS DIAGNOSED THAT THE MOTOR AND LINKAGES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE:BODY:DOOR). THE FAILURE MILEAGE WAS 82,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10993672

Jun 5, 2017Airbags

NOTHING HAPPENED YET, BUT THE TOYOTA NOTICE SAYS NOT TO LET ANYONE SIT IN THE PASSENGER SEAT. THIS IS NOT POSSIBLE AS I TRANSPORT PEOPLE IN MY VAN. BUT, I AM SCARED THAT SOMETHING MAY HAPPEN. THEY ARE TAKING TOO LONG TO GET THIS LOOKED AT. THEY SAY THAT NOTHING MAY BE WRONG.

NHTSA ODI 10993289

Jun 2, 2017Airbags

TAKATA RECALL - FILING A COMPLAINT BECAUSE I AM WORRIED ABOUT MY FAMILY'S SAFETY AND FEEL THAT TOYOTA HAS NOT BEEN ABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME.

NHTSA ODI 10992831

May 26, 2017Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SIENNA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. THE RECALL NOTIFICATION INDICATED THAT THE PARTS WERE NOT YET AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10991828

May 25, 2017

VAN HAS JUST OVER 50,000 MILES. POWER SLIDING DOOR OPENED AND STUCK OPEN NEXT TO MY 10-YEAR OLD DAUGHTER. DEALERSHIP CALLS THIS WEAR AND TEAR AND CHARGES ALMOST $1700 TO REPAIR. NOT INCLUDED IN DOOR RECALL.

NHTSA ODI 10991603

May 17, 2017Body & structure

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10986222

May 15, 2017AirbagsBody & structure

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10985827

May 11, 2017AirbagsBody & structure

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE MIDDLE SLIDING DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT HE NEEDED TO WAIT FOR THE SECOND NOTICE FOR WHEN THE PART BECAME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10984852

May 10, 2017AirbagsBody & structure

2012 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO DEFECTS WITH AIRBAG DEFLATOR AND AUTOMATIC SIDE DOORS. *LD THE CONSUMER STATED A REASONABLE AMOUNT OF TIME HAS BEEN EXCEEDED FOR THE RECALL TO BE PERFORMED. *JS

NHTSA ODI 10980669

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Working with the data? Download all 247 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Toyota Sienna verdict →