What 247 owners told NHTSA about the 2012 Toyota Sienna

TAKATA RECALL-TOYOTA STILL DOES NOT HAVE THE PARTS TO REPLACE THE AIRBAG ON MY VAN. I FOUND OUT ABOUT THE RECALL IN FEBRUARY. I DIDN'T RECEIVE A RECALL NOTICE UNTIL THE END OF FEB. THE RECALL NOTICE IS DATED JAN 9

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TAKATA RECALL 'RECEIVED NOTICE FOR NHTSA CAMPAIGNS: 17V006 (AIR BAGS) & 16V858 (STRUCTURE) FOR OUR FAMILY VEHICLE. WE HAVE 4 SMALL KIDS THAT REQUIRE CAR SEATS SO IT IS NOT FEASIBLE FOR THE FRONT PASSENGER SEAT TO NOT BE USED. PER NOTICE, I CALLED TOYOTA AND VISITED A LOCAL DEALERSHIP IN FEBRUARY 2017 TO DISCUSS THE ISSUE AND REQUEST A RENTAL OR DISCOUNT ON A REPLACEMENT VEHICLE. WAS INFORMED RENTALS WERE LIMITED TO $35/DAY WHICH WOULD ONLY PROVIDE A MID-SIZE CAR (WOULD NOT FIT MY FAMILY) AND NO REPLACEMENT VEHICLE OPTION WAS AVAILABLE. THEN IN MARCH 2017, THE SLIDING DOOR OPENED WHILE DRIVING. THANKFULLY WE HAD JUST LEFT THE HOUSE AND NO ONE WAS INJURED, BUT WE ARE FEARFUL FOR OUR LIVES AND THE SAFETY OF OUR CHILDREN AS WE DO NOT KNOW WHEN THIS MAY HAPPEN AGAIN. WITH THE AMOUNT OF TIME THE AIRBAG RECALL HAS EXISTED AND BEING TOLD BY THE DEALERSHIP NOT TO EXPECT A FIX UNTIL 2018 AT THE EARLIEST, THE MANUFACTURER HAS EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AND IS UNWILLING TO PROVIDE ANY FORM OF ALTERNATE TRANSPORTATION THAT WILL PROVIDE FOR THE SAFETY OF MY FAMILY.

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TAKATA RECALL. TWO "INTERIM" NOTICES RECEIVED ALREADY FOR MY 2012 TOYOTA SIENNA SINCE 2016-17 AND THE AIRBAG HAVE BEEN DISCOVERED TO BE DEFECTED LONG BEFORE THAT, AND YET STILL NO REMEDY. IT IS UNACCEPTABLE THAT THEIR CURRENT SOLUTION FOR ME AND MY FAMILY IS TO NOT OPERATE THE CAR WITH A FRONT PASSENGER. THIS IS ABSOLUTELY ABSURD. THIS CAR IS MY FAMILY'S MAIN CAR, SOMEONE ALWAYS HAVE TO BE IN THE FRONT SEAT WHEN WE DRIVE THE WHOLE FANDOM MILY. AND WE ARE SCARED TO DEATH THAT ONE OR MORE OF US WILL BE SERIOUSLY INJURED OR KILLED WHEN OUR FAMILY IS IN THE CAR. THE REMEDY SHOULD HAVE BEEN AVAILABLE ALREADY SINCE THE DEFECTED AIRBAG HAVE BEEN DISCOVERED SINCE APRIL 2013.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL - I TRIED TAKING MY VAN INTO TOYOTA TODAY BUT WAS INFORMED THE FIX FOR THIS RECALL ISN'T AVAILABLE YET. I LOOKED ONLINE AND IT SAYS IT WILL BE READY AROUND SEPTEMBER 2017. HOWEVER, THE RECALL SPECIFICALLY STATES THAT I SHOULD NOT LET ANYONE RIDE IN THE PASSENGER SEAT UNTIL IT IS FIXED. PLEASE EXPLAIN HOW I AM NOT SUPPOSED TO UTILIZE MY PASSENGER SEAT FOR SIX MONTHS??? THIS IS RIDICULOUS AND A SAFETY HAZARD TO THE OCCUPANTS OF MY VEHICLE AND IT SHOULD BE FIXED IN A MUCH MORE TIMELY MANNER.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TAKATA RECALL: NO REMEDY AFTER 2 MONTHS NOTICE. TOYOTA SOLUTION IS TO NOT SIT IN FRONT PASSENGER SEAT UNTIL SOLUTION IS FOUND. NO TIMELINE. NOT ACCEPTABLE. PLEASE ENCOURAGE TOYOTA TO FIND SOLUTION OR REPLACE WITH A COMPARABLE VEHICLE.

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TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE UPDATED 05/19/17*LJ

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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"TAKATA RECALL" INQUIRED AT THE DEALERSHIP AND WAS TOLD NO FIX YET. AND DON'T EXPECT ONE TO SOON. I DID NOT HEAR OF THE RELEASE DATE WHEN THE RECALL WENT INTO EFFECT.

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TAKATA RECALL: NHTSA RECALL NUMBER: 17V006 RECALL DATE: JANUARY 9, 2017 TOYOTA HAS HAD ADEQUATE TIME TO FIX THIS PROBLEM. AS OF 15 MARCH, TOYOTA STILL HAS STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. SLIDING DOOR: NHTSA RECALL NUMBER: 16V858 RECALL DATE: NOVEMBER 22, 2017 TOYOTA HAS HAD ADEQUATE TIME TO FIX THIS PROBLEM. AS OF 15 MARCH, TOYOTA STILL HAS STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE.

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TAKATA RECALL - WE HAVE CHILDREN RIDING IN OUR VEHICLE AND NEED THE RECALLS TO BE FIXED PROMPTLY. WE HAD NOT HEARD ANYTHING FROM TOYOTA AS TO WHEN THE RECALLS WILL BE FIXED. WITH THE AIRBAG ISSUE, NO ONE CAN SIT IN THE FRONT PASSENGER SEAT, WHICH MAKES IT VERY INCONVENIENT FOR OUR BIG FAMILY. SLIDING DOOR RECALL - THE SLIDING DOOR ISSUE ALSO IS A MAJOR DANGER BECAUSE OUR KIDS SIT IN THE BACK. WE ARE FEARFUL THE DOOR COULD OPEN UNEXPECTEDLY. THE DELAY IN FIXING THESE RECALLS IS CAUSING A LOT OF ANXIETY, STRESS, AND DANGER. WE TRIED TO CALL TOYOTA BUT WERE TRANSFERRED TO DIFFERENT DEPARTMENTS FOR OVER 20 MINUTES BEFORE GETTING CUT OFF COMPLETELY. WE WANT ANSWERS AND WE WANT THEM NOW.TOYOTA NEEDS TO FIX THE PROBLEM IMMEDIATELY. WE ARE FEARFUL FOR OUR LIVES IN OUR SIENNA.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V643000 (LATCHES/LOCKS/LINKAGES). THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/17/17*LJ *CN

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/07/17*LJ THE CONSUMER STATED THE RECALL FOR THE REAR DOOR EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. UPDATED 10/12/2017*JS

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IT IS COMPLETELY UNACCEPTABLE THAT TOYOTA IS RECOMMENDING "THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT" AS AN INTERIM SOLUTION TO THE AIRBAG RECALL. I HAVE A LARGE FAMILY AND ABSOLUTELY RELY ON THAT FRONT SEAT AND THEY ARE TELLING ME NOT TO USE IT. THEY MUST OFFER REASONABLE ACCOMMODATIONS TO ENSURE THAT MY FAMILY IS SAFE, INCLUDING A FREE RENTAL IF NEEDED. I WILL NOT ACCEPT THEIR RECOMMENDATION AND THEY MUST PROVIDE A REASONABLE ALTERNATIVE AND GET THIS RESOLVED VERY QUICKLY.

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TAKATA RECALL: I BEGAN TALKING TO TOYOTA'S 1800 # ON TUESDAY, FEBRUARY 21 ABOUT NEEDING A LOANER CAR BECAUSE OUR 2012 SIENNA IS AFFECTED BY THE TAKATA RECALL. ON THE 23RD OF FEBRUARY, THE DEALER DON MCGILL TOYOTA LOCATED AT KIRKWOOD/I-10 CALLED SAYING THEY COULD OFFER US A CHRYSLER TOWN & COUNTRY VAN BUT ONLY THAT ONE DAY. MY WIFE WAS OUT OF TOWN UNTIL SATURDAY, BUT I WAS TOLD THEY COULDN'T HOLD THE LOANER CAR THAT LONG. THE REPRESENTATIVE THAN SUGGESTED THAT A DEALERSHIP CLOSER TO OUR HOME COULD HELP ME BETTER AND TRANSFERRED MY INFORMATION TO A DEALER AT I-10/MASON ROAD IN KATY. NO ONE HAS EVER CALLED ME FROM THIS LOCATION AND I HAVE LEFT 3 MESSAGES ON THE SERVICE MANAGER'S LINE WITHOUT A CALL BACK.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000(AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 05/23/17 *BF *CN

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TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL & DOOR RECALL - I AM TRYING TO SELL MY VEHICLE PRIVATELY BECAUSE I PURCHASED A NEW VEHICLE AND NOW I AM UNABLE TO SELL IT AS THERE IS NO REMEDY AND TOYOTA HAS RECOMMENDED THAT NO ONE SHOULD SIT IN THE FRONT PASSENGER SEAT --- REALLY?THERE NEEDS TO BE PRESSURE ON TOYOTA TO FIX IMMEDIATELY

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