What 266 owners told NHTSA about the 2012 Toyota RAV4 Hv

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS OR WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE WOULD SURGE FORWARD INDEPENDENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 4,000. UPDATED 10/22/14*CN

NHTSA ODI 10619270

THIS INCIDENT OCCURRED ON A TUES NITE IN NOV2012 AT 930EST. I HAD BEEN PLAYING BRIDGE AT A CLUB HOUSE . I ATTEMPTED TO START CAR(THIS IS A KEYLESS IGNITION SYSTEM)BY NORMAL PROCEDURE. PRESS BRAKE, THEN PRESS START BUTTON.NOTHING HAPPENED!I WAITED A FEW SECONDS, TRIED AGAIN,NO JOY. I GOT OUT TO MAYBE HITCH A RIDE, BUT ALL OTHERS HAD LEFT. I OPENED AND CLOSED ALL DOORS PLUS THETAILGATE. I GOT BACK IN AT THE CAR STARTED OK. ABOUT 5 MONTHS LATER AFTER ATTENDING A PIZZA PARTY AT WALMART PARKING LOT 3PM HOT DAY, THE PROBLEM RECURRED. I SLAMMED ALL DOORS AGAIN AND THE CAR STARTED.I DON'T KNOW IF SLAMMING DOORS IS ELECTRICALLY INVOLVED, MAYBE A TIME DELAY IS THE ANSWER.THE NEXT TIME WAS ON JULY 18 2013. IHAD BEEN PLAYING BRIDGE AT THE CLUBHOUSE AT 1PM, I FINISHED AT4PM (ANOTHER HOT DAY) THE CAR WOULD NOT START I NOTICED THEWINDOWS WOULD NOT WORK, IN FACTNOTHING ELECTRICAL WOULD WORK. ICALLED MY ROAD SERVICE AND THEY VERIFIED BAT WAS LOW, THEY CHARGED FOR JUST A FEW MINUTES AND CAR STARTED.I DROVE IMMEDIATELY TO THE LOCAL TOYOTA DEALER. THEY COULD NOT MAKE THE PROBLEM REAPPEAR.THEY KEPT THE CAR OVERNITE AND SUPPOSEDLY WENT OVERTHE CIRCUITS.BY THE WAY THE MILEAGE ON THE CAR WAS 3947 MILES AND CAR WAS 14 MONTHS OLD!THEY TOLD ME TO HAVE IT TOWED TO THEM THE NEXT TIME BUT THAT'S NO ALWAYS CONVENIENT. MY 2 YR WARRANTY EXPIRED IN MAY OF 2014 AND I HAVE HAD 2 ADDITIONAL OCCURRENCES ,ONE IN JUNE 2014 AND ONEIN JULY2014. IM AFRAID TO GO ON ANY TRPS OUT OF TOWN FOR FEAR IT WILL HAPPEN AGAIN. I WOULD LIKE FOR TOYOTA TO FURNISH ME A SCHEMATIC OFTHE CIRCUITRY INVOLVED OR PROVIDE A BYPASS SWITCH SO THAT THE RF CIRCUITRY CAN BE DISABLED AND THE CAR COULD BE STARTED LIKE A NORMAL CAR! BY THE WAY,THIS FAILURE HAS OCCURRED 6 TIMES,4 TIMES WHILE IN WARRANTY! *TR

NHTSA ODI 10617477

TL* THE CONTACT OWNS A 2012 TOYOTA RAV 4. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES BUT THE VEHICLE FAILED TO STOP. AS A RESULT OF THE FAILURE, THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED. THERE WERE REPAIRS COMPLETED ON THE VEHICLE THAT WERE NOT RELATED TO THE BRAKES. THE MANUFACTURE WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 5,000. THE VIN WAS NOT PROVIDED. UPDATED 01/15/15*LJ

NHTSA ODI 10597924

TRYING TO USE THE 'HANDS FREE' FEATURE OF THE BLUETOOTH FEATURE IN THE RAV4 TOYOTA, I RAN INTO A CURB TRYING TO FIND A TELEPHONE NUMBER IN THE PHONE BOOK. I HAD TO PURCHASE A NEW TIRE FOR OVER $200. AND I JUST HAD THE CAR FOR APPROX 2 OR 3 DAYS. I CAN'T BELIEVE TOYOTA WOULD EVEN HAVE A BLUETOOTH FEATURE THAT REQUIRES YOU TO USE THE ROTARY TUNER TO FIND A TELEPHONE NUMBER. THE SALESPERSON TOLD ME TO GET A SMART PHONE AND IT MAY HELP, BUT IT DID NOT. THE BLUETOOTH IN MY RAV4 IS ALMOST USELESS! WHO WOULD DESIGN OR PUT INTO A CAR A FEATURE THAT WOULD ALMOST INSURE ACCIDENTS IF USED AS DESIGNED? I THOUGHT I WAS GETTING A BLUETOOTH THAT WOULD ALLOW VOICE COMMANDS. AS IT IS, I CAN ONLY USE VOICE COMMANDS USING MY PHONE AND ONLY TALK USING BLUETOOTH. -- SOME HANDS FREE FEATURE!!! MY 1999 CAMRY HAD A BETTER INTERFACE WITH MY FLIP PHONE THAN MY 2012 RAV4. I FEEL THE FEATURE WAS MIS-REPRESENTED. I HAVE SPENT THE LAST TWO YEARS TRYING TO GET MY SAMSUNG GALAXY S3 TO WORK WITH THE RAV4 BLUETOOTH. IT IS USELESS. I THINK TOYOTA SHOULD UPDATE THE SOFTWARE OR WHATEVER IS NEEDED IN MY RADIO TO GET THE HANDS-FREE FEATURE MORE USABLE. *TR

NHTSA ODI 10596877

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT HER BRAKES WOULD NOT ENGAGE WHEN ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,580. THE CURRENT MILEAGE WAS 51,613.

NHTSA ODI 10596172

SLOWING DOWN AT A STOP SIGN THE BRAKES PEDAL BECAME VERY SOFT AND THE ENGINE STARTED REVVING UP AND THE VEHICLE MOVED FORWARD WHILE I WAS PRESSING ON THE BRAKE. THIS HAS HAPPENED THREE TIMES SINCE JANUARY AND IT'S VERY SCARY. I'VE MADE AN APPOINTMENT WITH TOYOTA FOR TOMORROW 6/3. *TR

NHTSA ODI 10595530

I HAD A SEIZURE WHILE DRIVING DOWN A ROAD, STOPPED BY A PALM TREE. IT HIT THE CAR ON THE RIGHT FRONT. UNFORTUNATELY, THE AIR BAG DID NOT DEPLOY, PERHAPS FOR GOING TO SLOW OR NOT. I WILL SAY THAT THE PALM TREE STOPPED THE CAR. I WAS MOVING FORWARD, AND THE VEHICLE WAS STOPPED BY THE TREE. I FRACTURED MY SHOULDER. I DISLOCATED MY SHOULDER, AND BRUISED SEVERAL RIBS. I WAS TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE. I WAS IN A HOSPITAL FOR FIVE DAYS, SURGERY TOOK PLACE THERE. I WAS UNABLE TO WORK FOR TWO AND A HALF MONTHS. *TR

NHTSA ODI 10594576

AT FIRST 3 WARNING LIGHTS WERE ON WHERE I WAS DRIVING AT SPEED AROUND 10MPH: CHECK, 4WD, TRAC OFF. THEN SUDDENLY I COULD NOT TURN THE STEERING WHEEL EASILY, AND I REALIZED I WAS LOOSING CONTROL OF THE VEHICLE. I MADE A DECISION TO MOVE OUT OF THE BUSY ROAD AND TURN INTO A SMALL STREET. THIS I DID, BUT ONLY WAS ABLE TO STOP THE CAR ON THE OTHER SIDE OF THE STREET. AS THERE WERE NO CAR DRIVING ON THE STREET, I DID NOT CRASH MY CAR. AFTER THE CAR WAS STOPPED, I NOTICED THAT AN ADDITIONAL WARNING WAS ON: ELECTRIC POWERING STEERING SYSTEM WARNING LIGHT. THE CAR WAS TOWED TO TOYOTA DEALERSHIP. *TR

NHTSA ODI 10586314

CAR CAN BE TURNED OFF WHILE CAR IS IN DRIVE. WHEN FOOT IS TAKEN OFF BRAKE THE CAR CAN ROLL AS IF IN NEUTRAL. *TT

NHTSA ODI 10583031

I CAN NOT GIVE THE INFO. THAT YOU ARE ASKING ME ABOUT THE DAMAGE OF MY VEHICLE IN THE ABOVE QUESTION ,BECAUSE IT KEEPS DELETING MY ANSWERS. ON THIS PAST 12/16/2013 AT 3:15PM I WAS PULLED OVER BEHIND A CHEVY,TRAILBLAIZER WAITING FOR A EMERGENCY VEHICLE TO PASS BY,SUDDENLY MY NEW RAV-4 DECIDED THAT IT WANTED TO GO FOR A FAST RIDE,WETHER I LIKED IT,OR NOT.I LOOKED DOWN AT MY FEET TO SEE WHAT WAS THE CAUSE OF THE PROBLEM AND I HAD MY FOOT ON THE BRAKE ALL THE WAY TO THE FLOOR. BY THE TIME I LOOKED BACK-UP,IT WAS TO LATE FOR ME TO PULL-UP ONTO THE EMERGENCY BRAKE,OR PUT INTO (N).THIS WAS MY THIRD INCEDENT WITH THIS HAPPENING,EVERY BODY KEEPS SAYING THAT THIS HAPPENED ON 12/19/2013,NOT SO ! ON 01/11/2013 I ALMOST KILLED A GIRL PUSHING A BABY CARRIAGE AND HOLDING HANDS WITH HER LITTLE BOY IN A CROSSWALK AT 12/30 PM.I REPORTED THIS TO TOYOTA AND THEY INVESTIGATED IT AND SAID,"ALL 14 ACCIDENTS WHERE MY FAULT ,BECAUSE OF THE MATTS ON MY FLOOR."I JUST HAD MY INSURANCE CO. INVESTIGATE IT THE OTHER DAY.I DON'T HAVE ALL THE RESULTS BACK YET! ROCKINGHAM TOYOTA AND SCION,NH. SOLD ME THIS CAR ,I GAVE THEM TWO TRADE-INS,A 2010 CAMARO SS,RS,AND MY 2002 TOYOTA TUNDRA WHICH I BROUGHT TO THEM THAT NIGHT FOR A RECALL ON MY TRUCK,TO REPLACE THE ROTTED-OUT FRAME,AND ROTTED-OUT REAR BRAKES.THEY SAID NO TO FIXING MY BRAKES,AND I HAD THE RECALL LETTER TO SHOW THEM.DID NOT HELP! SO THEY SOLD ME THIS LEMMON,AND SENT ME A CHECK IN THE MAIL FOR $23,000.I GOT RIPPED-OFF,THEY CLOSED THE DEALERSHIP WHILE I WAS SIGNING PAPERS,AND THEY WOULD NOT LET ME NEAR MY TRUCK AND CAMARO.HE SAID "COME BACK TOMORROW TO GET YOUR BELONGINGS OUT OF THEM".I WENT BACK THE NEXT DAY ,AND WAS TOLD THAT I WAS TO LATE,THE AUTOS ARE ON A TRAIN WRITE NOW,HEADING TO WISSCONSIN.HELP ME PLEASE ! *TR

NHTSA ODI 10575532

I DRIVE A TOYOTA RAV4 V6 LTD, 2012 PURCHASED ON JAN 2, 2013. PRIOR TO THAT WE HAD A TOYOTA CAMRY 1999 WITH MORE 200K MILES ON IT. ON JULY 24TH, 2013, I WAS DRIVING AT A SPEED OF 10 MPH INSIDE THE APARTMENT COMPLEX AND WAS TURNING RIGHT TO PARK. I WAS ALMOST PARKED WHEN ALL OF A SUDDEN THE CAR SURGED AND ZOOMED OVER PARKING STOPPER, BREAKING OVERHEAD STORAGE BIN, ZOOMED AHEAD AND BANGED INTO THE BUILDING STAIRS. I KEPT PUMPING THE BRAKE ALL THROUGH, BUT THE CAR DIDNT STOP UNTIL IT HIT ON TO THE STAIRS OF APARTMENT. THE WHEELS WERE STILL ROLLING BUT IT COULDN'T GO AHEAD BECAUSE OF THE HEAVY STAIRS AND FINALLY AFTER CONTINUOUSLY STEPPING ON THE BRAKE IT STOPPED. MY RIGHT FOOT WAS ALL ALONG ON THE BRAKE AS IT ALWAYS IS WHEN I'M PARKING. BODY OF THE CAR WAS SEVERELY DAMAGED WITH GLASS PIECES ALL OVER ME. LUCKILY MY 3 YEAR OLD WAS SAFER AT BACK IN HER CAR SEAT. THE AIRBAGS DID NOT DEPLOY ON IMPACT. I'M HAVING MORE THAN 10 YEARS OF DRIVING EXPERIENCE AND IT WAS THE FIRST TIME THAT I WAS INVOLVED IN AN ACCIDENT. SINCE I'M A WOMAN EVERYONE WAS QUICK TO CONCLUDE THAT, I HAD STEPPED ON THE GAS PEDAL INSTEAD OF BRAKE. BUT I KNOW MY FOOT WAS ALL ALONG ON THE BRAKE, UNTIL THE CAR FINALLY STOPPED. THIS HAS CAUSED A LOT OF DAMAGE, ALTHOUGH I HAD INSURANCE TO COVER THE CAR, THE VALUE IS ZILCH NOW. THE CAR WAS NOT TOTALED AND REPAIRS WAS WORTH MORE THAN 20K. DRIVING THE CAR NOW, DOESN'T FEEL THE SAME AS THE COLLISION CENTER DID A CRAPPY REPAIR JOB. NOW THE CAR MAKES SOUNDS WHILE DRIVING, AS THOUGH IT WILL COME APART. WE ARE LEFT WITH NO OPTIONS OTHER THAN JUST TO DRIVE THE SAME CAR BECAUSE WE CAN'T AFFORD ANOTHER CAR. AFTER NOTIFYING TOYOTA AND AFTER NUMEROUS CALLS THEY COLLECTED THE EDR AND SENT US A REPORT STATING THAT NOTHING WAS WRONG WITH THE VEHICLE. IT WAS OUR FAULT THAT WE DIDN'T REALIZE TOYOTA HAD ISSUES RELATED TO UNINTENDED ACCELERATION PRIOR TO BUYING THE RAV4. *TR

NHTSA ODI 10574209

ROUGH ENGINE, CAR SPEED UP WITHOUT FEET ON PEDAL,SLOW BRAKING I TOOK THE CAR INTO DEALER THE NEXT DAY(3/19/2014) THIS AM AND THEY TOLD ME THEY HAVE TO DUPLICATE WHAT I HAD EXPERIENCED. THEY STATED THEY DID NOT SEE ANYTHING ON THE COMPUTER DATA, BUT WILL TEST ON NEXT MORNING OF 3/20/2014 TO DRIVE IT.THE COMPLAINTS WERE THAT I WAS DRIVING IN A 70 MILE ZONE AND THE CAR ACCELERATED TO 90 MILES THE CAR SHIFTED OUT OF D DRIVE TO 3D ON IT'S OWN WHILE DRIVING AND ALSO ROUGH ENGINE WHILE ACCELERATING HIGHER THAN THE SPEED LIMIT, AND WHILE BRAKING,ISAW VERY LITTLE STOPPAGE.ALSO SAME DAY NEAR MY HOME,I STOPPED AT A STOP SIGN,WHEN TAKING OFF THE CAR JERKS FORWARD TO 22 MILES.THIS WAS NOT THE FIRST TIME I HAD REPORTED TO THEM, WAS AFTER I HAD THE 2010 TOYOTA RAVA4 ABOUT SIMILAR PROBLEMS, THEY OFFERED TO BUY IT BACK THE 2010 MODEL IN RETURN FOR THE 2012 TOYOTA RAV4 THAT I GOT IN 2012.MY MAINTENANCE IS UP TO DATE ALSO.IT IS SCARY WHEN YOU EXPERIENCE A PROBLEM LIKE THIS, THANK GOD FOR NO ACCIDENT.UPDATE AS OF LAST NIGHT NO COMMUNICATION ON FINDINGS OR REPAIRS,I RECEIVED A CALL WHILE REPORTING THIS INFORMATION TO YOU(SAFER CAR), A REP [XXX],STATED THEY CANNOT FIND ANYTHING WRONG WITH CAR, THEY CHECKED ALL DATA DROVE THE CAR COULD NOT FINE ANYTHING,I ASKED ABOUT ENGINE AND TRANSMISSION, HE STATED THAT THEY CHECKED THE LEVELS,DATA COULD NOT FIND ANYTHING, FOR ME TO COULD COME PICK THE CAR UP, I INSIST THEY DO A MORE INTENSIVE LOOK INTO THIS, THE GUY BECAME AGGRESSIVE, AND STATED HE HAS TO CHECK WITH HIS MANAGER TO CHECK AGAIN LATER TODAY.TONY MEYERS MANAGER OF GAINESVILLE TOYOTA CALLED STATED COULD NOT DUPLICATE WHAT I WAS EXPERIENCING,STATED HE DROVE THE CAR TO THE MALL OF GEORGIA , HE FOUND A DOWN SHIFT WHEN GOING DOWN A HILL,CAR WAS SAFE, AND THAT THE SHIFT WAS A NORMAL THING,AND THERE IS NOTHING ELSE THEY COULD DO AND FOR ME TO COME AND PICK UP THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10573699

LOST CONTROL ON A PATCH OF ICE ON ROAD. SLID AND HIT A TREE TOTALED FRONT END AND AIR BAGS DIDN'T DEPLOY. *TR

NHTSA ODI 10566670

ON JANUARY 25 2014 I WAS DRIVING IN S SNOWY AND ICY CONDITIONS. I WAS ONLY DRIVING ABOUT 20 MILES AN HOUR. WHEN BRAKING, TURNING CORNERS, OR GENERALLY DRIVING ON THE BAD ROADS, THE ELECTRONIC STABILITY CONTROL, ANTI-LOCK BRAKES, AND TRACTION CONTROL FEATURES OF MY RAV4 DID NOT WORK, CAUSING THE CAR TO SLIDE ALL OVER THE ROAD, ALMOST CAUSING ME TO HIT ANOTHER VEHICLE. THIS HAS CONTINUED THROUGHOUT THE WINTER; THE LIGHT FOR STABILITY CONTROL ON THE DASHBOARD GOES ON, BUT THE ANTI LOCK BRAKES, ESC, AND TRACTION CONTROL DO NOT WORK AND THE RAV4 SLIDES ALL OVER. GIVEN THE BAD WEATHER WE ARE EXPERIENCING THIS WINTER, IT HAS CAUSED ME TO NOT DRIVE THE VEHICLE, WHICH IS A MAJOR INCONVENIENCE FOR OUR FAMILY. I TOOK THE RAV4 INTO THE LOCAL TOYOTA DEALER FOR THIS ISSUE ON JANUARY 31, 2014. THEY SAID THEY COULD NOT REPRODUCE THE PROBLEM IN THEIR SHOP SO DISMISSED IT WITH NO ACTION AND NO REPAIR I READ A COUPLE OF WEEKS OTHER THAT TOYOTA HAS RECALLED RAV4'S FOR EXACTLY THIS ISSUE; HOWEVER, WHEN I CALLED THE DEALER ABOUT THE RECALL, HE STILL INSISTS THAT THERE IS NOTHING WRONG WITH MY RAV4. SO FAR I HAVE GOTTEN NOTHING FROM TOYOTA ABOUT THIS RECALL, AND I DON'T FEEL SAFE DRIVING THE RAV4 THIS WINTER, A MAJOR INCONVENIENCE IN COMMUTING TO WORK. I FEEL MY RAV4 IS UNDRIVABLE THIS WINTER. *TR

NHTSA ODI 10566425

I DROVE VEHICLE IN THE MORNING, NO INDICATIONS OF ANY STEERING PROBLEMS. DURING MY DRIVE IN THE LATE AFTERNOON, THE POWER STEERING ASSIST STOPPED WORKING. I WAS STOPPED AT A LEFT TURN LANE AND HEARD A FAINT "CLICK" SOUND FROM BELOW THE STEERING WHEEL AREA AT AROUND KNEE LEVEL. THIS SOUND WAS NOT THAT OF A "TURN SIGNAL SWITCH" CLICK, IT WAS JUST A "CLICK". THE ENGINE STAYED RUNNING, THE EPS WARNING LIGHT CAME ON, THE STEERING WHEEL WAS VERY HARD TO TURN (I HAVE CARPEL TUNNEL IN MY RIGHT HAND), WITH ASSISTANCE FROM MY PASSENGER WE WERE ABLE TO COMPLETE THE TURN. WE DROVE VEHICLE HOME WITHOUT POWER STEERING AND PARKED IT. MY BROTHER-IN-LAW CAME THAT EVENING TO INSPECT FOR FAILURE. VEHICLE STARTED UP AND POWER STEERING WORKED WITHOUT PROBLEMS. SINCE NO EPS WARNING LIGHT CAME ON, HE VOLUNTEERED TO TAKE VEHICLE HOME TO TEST DRIVE UNTIL PROBLEM RECURRED. THE DEALER TOLD HIM TO DRIVE THE VEHICLE TO THEM TO HAVE PROBLEM EVALUATED. HE HAS PUT 500 MILES ON THE ODOMETER SO FAR AND PROBLEM HAS NOT RECURRED. HE SAID THE DEALER WILL JUST GIVE ME THE RUN AROUND IF NO "HARD CODE" IS SET AND CONDITION OF NO" POWER ASSIST" IS PRESENT. I AM AFRAID OF DRIVING THIS VEHICLE NOW BECAUSE OF THIS PROBLEM. *TR

NHTSA ODI 10565516

TL-THE CONTACT OWNS A 2012 RAV4 TOYOTA. THE CONTACT STATED WHILE SHE WAS PULLING INTO A PARKING SPACE THE ACCELERATION PEDAL STUCK TO THE FLOOR OF THE VEHICLE. THE VEHICLE RAN UP ON A SIDEWALK. THE VEHICLE WAS TOWED TO A TOYOTA DEALER. THE MECHANIC HAD NOT DIAGNOSE OR REPAIRED THE FAILURE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 23,302.LJ

NHTSA ODI 10565075

APPROACHING STOP LIGHT AND SLOWING DOWN TO 35 MPH. STEPPED ON BRAKE WITH RIGHT FOOT AND ENGINE WENT FROM 2000 TO 3000 RPM WITHOUT ANYTHING AGAINST ACCELERATOR. STEPPED ON BRAKE AS HARD AS POSSIBLE, BUT COULD NOT GET VEHICLE TO SLOW DOWN UNTIL WELL PAST THE STOP LIGHT. THIS EXACT SAME THING HAPPENED AGAIN THREE DAYS LATER ON 2/14/14. HAD WALSER TOYOTA RUN A DIAGNOSTIC CHECK ON THIS VEHICLE ON 2/14/14, BUT IT DID NOT SHOW ANY ERRORS. *TR

NHTSA ODI 10564610

NOT SURE OF DATE, BUT THE OUTSIDE HOUSING OF SPARE TIRE CAME OFF GOING THRU CAR WASH... THIS WAS AN AUTOMATIC WASH NO BRUSHES WAS USED. NOW IT IS POSSIBLE THAT THIS COULD HAD HAPPEN ON THE ROAD AND I'M JUST WONDERING IF THIS HAS HAPPEN TO OTHER TOYOTA VEHICLES... I DID TAKE IT THE FOX TOYOTA AND THEY FIXED THE INNER HOUSING BECAUSE THE SCREW ANCHOR WAS LOOSE AND HAD TO BE REPLACED. *TR

NHTSA ODI 10562623

TL* THE CONTACT OWNS A 2012 TOYOTA RAV-4. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, SHE ATTEMPTED TO ENGAGE THE BRAKES BUT IT FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE BRAKE PEDAL SUNK TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 16,350. UPDATED 02/11/2014*LJ

NHTSA ODI 10558652

I HAD JUST GOTTEN ON A 6 LANE EXPRESSWAY WITH A 45 MPH SPEED LIMIT. HANDS AT TEN AND TWO - JUST WATCHING THE ROAD GOING ABOUT 40 MPH IN THE FAR LEFT LANE SO PEOPLE COULD TURN ON THE ROAD. I HAD BEEN HAVING A CLUNKING SOUND WHEN I WOULD PULL OUT OF MY DRIVEWAY FOR AWHILE BUT DIDN'T WANT TO GO BACK TO THE DEALER BECAUSE I HAD JUST GOTTEN A 10,000 MILE OIL CHANGE AND AFTER REMOVING A TIRE WITH A NAIL IN IT FOUND THEY HAD TO ORDER THE TIRE, WHICH TOOK 3 WEEKS TO GET (APPARENTLY RUN FLAT TIRES ARE STILL IN JAPAN,,) SO, I BACK TO MY NEAR DEATH EXPERIENCE- I WAS DRIVING SLOWER THAN THE SPEED LIMIT DOWN THE ROAD WHEN I LOST ALL STEERING IN MY VEHICLE AND I WAS HEADED INTO ONCOMING TRAFFIC. I HIT THE TALL CEMENT MEDIAN AND I PULLED AS HARD AS I COULD BACK TO THE RIGHT. AFTER I HIT I HAD A LITTLE CONTROL AGAIN. WITH BOTH DRIVERS SIDE TIRES STRIPED FLAT I HAD ENOUGH STEERING TO PUT MY HAZARDS ON AND GET BACK ON THE CORRECT SIDE OF THE ROAD AND PULL THE THING INTO A SIDE PARKING LOT TO BE TOWED. I FEEL LIKE THE THING IS TRYING THE KILL ME! WARRANTY HAS TO COVER THIS BUT I THINK I'M GONNA HAVE TO TRADE IT IN. TOO SCARED TO DRIVE THE [XXX] THING. ATLLEAST I HAVE TWO WITNESSES THAT CAN VERIFY MY EVENT INCASE TOYOTA TRIES TO SCREW ME OVER. RAV4S R DANGEROUS VEHICLES AND SOMETHING HAS TO BE RECALLED OR PEOPLE R GOING TO DIE. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10556032

11 OCT 12 - I BOUGHT A 2012 RAV4. 24 OCT 12 - I STOPPED AT A STOP SIGN. AS I APPLIED THE BRAKE THE CAR ACCELERATED. I PUSHED THE BRAKE HARD AND THE CAR DECELERATED. A FEW MINUTES LATER I APPROACHED A STOP SIGN AT MY HOUSE. WHEN I APPLIED THE BRAKE THE CAR ACCELERATED. BEFORE I COULD PUSH HARDER ON THE BRAKE THE CAR RAN THE STOP SIGN AND THEN DECELERATED. I CALLED TOYOTA CUSTOMER SERVICE. I EXPLAINED WHAT HAPPENED WITH THE ACCELERATION ISSUES. I TOLD THE REP I LOOKED AT MY FOOT POSITION IN BETWEEN INCIDENTS AND THERE WAS NO WAY I COULD PRESS THE ACCELERATOR AND BRAKE PEDALS TOGETHER. THE REP TOLD ME THERE WAS NO RECALLS ON THIS YEAR RAV4. HE SAID TAKE THE CAR TO THE NEAREST TOYOTA DEALER. I TOOK THE CAR TO TOYOTA AND EXPLAINED EVERYTHING TO THEM. THE SERVICE MAN TOLD ME THAT THE FLOOR MAT BEING CAUGHT UP UNDERNEATH THE BRAKE WAS THE ISSUE. HE TOLD ME THAT THE REP FROM TOYOTA WOULD LOOK AT IT. 5 NOV 12 - TOYOTA CALLED TO SAY THE TOYOTA REP COULDN'T DUPLICATE THE PROBLEM. 6 NOV 12 - I WENT TO TOYOTA TO PICK UP MY CAR. I LEFT THE DEALERSHIP AND STOPPED THE CAR TO WAIT FOR TRAFFIC. AFTER SITTING WITH MY FOOT ON THE BRAKE FOR ABOUT 4-5 SECONDS, THE CAR BEGAN ACCELERATING ON ITS OWN. I FIRMLY PUSHED HARD ON THE BRAKE AND LOOKED AT MY FOOT TO ASSURE MYSELF I WASN'T NEAR THE GAS PEDAL. I VERIFIED THE FLOOR MAT WASN'T ON THE GAS PEDAL. I PLACED THE CAR IN NEUTRAL AS IT WAS REVVING UP AND NOTICED THE TACHOMETER WENT BETWEEN 6500 TO 7000 RPM'S (IN THE RED). WHEN TRAFFIC CLEARED FOR ME TO TURN, I MADE A TURN, THE CAR LUNGED FORWARD AND THE ACCELERATION DECELERATED. I DROVE THE CAR DIRECTLY TO TOYOTA AND EXPLAINED WHAT JUST HAPPENED. 7 NOV 12 I GOT A PHONE CALL FROM TOYOTA CUSTOMER SERVICE CORPORATE TELLING ME THAT I COULD PICK UP THE VEHICLE FROM THE TOYOTA DEALERSHIP. THEY COULD NOT DUPLICATE THE PROBLEM AND THEY SAID THE CAR WAS SAFE TO DRIVE. *TR

NHTSA ODI 10552202

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A LACERATION TO THE LEFT COLLAR BONE DUE TO THE TIGHTNESS OF THE SEAT BELT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSES AND REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

NHTSA ODI 10551943

2012 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED ON SIX OCCASIONS, THE VEHICLE ACCELERATED, WHEN THE BRAKE WAS APPLIED. THE BRAKE PEDAL WAS ABOUT 2 1/2 INCHES AWAY FROM THE ACCELERATOR PEDAL. THE CONSUMER BELIEVED THE PEDALS WERE DESIGNED TOO CLOSE TOGETHER.

NHTSA ODI 10551256

THE REAR SEAT SHAKES OVER ANY ROUGH SURFACE. IN WATCHING THE HEADREST FOR THE REAR SEAT IN THE REAR VIEW MIRROR WHILE DRIVING THERE IS ABOUT A 2-INCH SIDEWAYS TRAVEL. HAVE TRIED THE SEAT IN VARIOUS POSITIONS AND THE PROBLEM REMAINS. BY ROUGH I DON'T MEAN POTHOLES...THINGS LIKE CHANGING LANES OVER REFLECTOR BUTTONS, FREEWAYS WITH RAIN GROOVES, THINGS LIKE THAT. MY 12 YEAR OLD JEEP GRAND CHEROKEE'S REAR SEAT DOESN'T SHAKE AT ALL IN THESE CONDITIONS, BUT THIS RAV4 REAR SEAT MOST CERTAINLY DOES. THE SHAKING IS SO BAD SOMETIMES THAT IT RATTLES. I AM VERY CONCERNED ABOUT AN INFANT CAR SEAT STRAPPED INTO THIS BACK SEAT AS THE INFANT MY BE EXPOSED TO EXCESSIVE SHAKING OR VIBRATION. I TOOK IT TO THE DEALERSHIP (TOYOTA CARLSBAD, CARLSBAD CA) ON OCTOBER 7TH 2013 AND THEY VERIFIED THE ISSUE. RATHER THAN TAKE STEPS TO CORRECT IT THEY TESTED ANOTHER RAV4 IN THE SAME WAY AND FOUND THAT IT TOO HAD THE SAME CONDITION AS MINE. BASED ON THIS THEY TELL ME THAT IT IS A 'NORMAL CONDITION'. I BELIEVE IT IS A DESIGN FLAW. NEVER HAVE I SEEN A CAR WITH A SEAT SHAKE SUCH AS THIS. IN TESTING FURTHER I FIND THAT IF SOMEONE SITS IN THE FRONT PASSENGER SEAT THE REAR SEAT SHAKING SEEMS TO REDUCE. IF SOMEONE SITS IN THE REAR SEAT AND THEY WEIGH 150 POUNDS OR SO THERE IS A MINOR VIBRATION FELT AND THE SHAKING IS ALMOST NON-EXISTENT. HOWEVER, IF ONLY THE DRIVER IS IN THE CAR THE SHAKING RESUMES OR ANY LESS-THAN-PERFECT ROAD CONDITION. I FEEL AS THOUGH TOYOTA NEEDS TO ADDRESS THIS ISSUE PRIMARILY FOR THE RISK OF INJURY TO INFANTS STRAPPED IN THE SEAT AS WELL AS COCKPIT NOISE (RATTLE). IT IS A FLAW IN THE DESIGN OF THE VEHICLE TO BE SURE. *TR

NHTSA ODI 10547214

I AM FILING A COMPLAINT ABOUT SPONGY BRAKES BEHAVIOR IN A 2012 TOYOTA RAV4. THE PROBLEM I WAS EXPERIENCING WERE THE BRAKE PEDAL TRAVELING TO THE FLOOR AND REDUCED STOPPING POWER DURING APPLICATION. THE SPONGY BEHAVIOR OF THE BRAKE PEDAL WAS ALSO PRESENT WITH ENGINE OFF. I REPORT THIS EVENT TO TWO SEPARATE TOYOTA DEALERSHIPS WHICH TECHNICIANS CLAIMED THIS IS A NORMAL FUNCTION AND THIS IS A SOFT PEDAL DESIGN (ACCORDING TO THE FIRST DEALERSHIP). THE SECOND DEALERSHIP SHOWED ME ANOTHER SIMILAR VEHICLE (2011 TOYOTA RAV4) AND IT ALMOST DID THE SAME THING (ENGINE OFF - PEDAL WAS STILL SPONGY BUT WAS LESS THAN MY VEHICLE). SINCE BEING A ASE MASTER TECHNICIAN BEFORE BECOMING AN MECHANICAL ENGINEER, I BLEED THE BRAKES WHICH ONLY HELPED A LITTLE AND THERE WERE NO FLUID LEAKS. FINALLY, I RESEARCHED THAT THE ABS PUMP MIGHT NEED TO BE ACTIVATED USING A SCANNER TO CYCLE THE ACTUATORS THAT MIGHT HOLD AIR TRAPPED INSIDE. I TOOK THE CAR TO MY PREVIOUS PLACE ON EMPLOYMENT WHERE I CONSULTED THIS ISSUE WITH THE SHOP MANAGER IN WHICH HE AGREED THAT THIS IS A POSSIBILITY. THE SHOP MANAGER PERFORMED THE ABS PUMP CYCLING PROCESS WITH THE SCANNER AND THE BRAKE PEDAL BECAME HARD AND FIRM LIKE IT SUPPOSE TO BE (PROCEDURE TIME: 5 MINUTES!). I AM VERY DISAPPOINTED WITH TOYOTA TRAINED TECHNICIANS AND ANY GOOD TECHNICIAN KNOWS THERE IS NO SUCH THING AS SOFT PEDAL DESIGN ESPECIALLY WITH A VACUUM BRAKE BOOSTER WITH ENGINE OFF (HYDRAULIC FLUID IS ONLY SLIGHTLY COMPRESSIBLE!). ONLY VEHICLES WITH HYDRAULIC BRAKE BOOSTER CAN EXPERIENCE A BRAKE PEDAL FEELING SPONGY SINCE THE BOOSTER WILL CONTINUE TO FUNCTION AFTER ENGINE HAD BEEN TURNED OFF (APPROX:10 ' 20 BRAKE PEDAL APPLICATIONS ' DIESEL & VERY FEW GAS VEHICLES). IT SEEMS TO ME TOYOTA IS SKIPPING A STEP IN THERE MANUFACTURING PROCESS. *TR

NHTSA ODI 10546074