Mar 10, 2016AirbagsWheels
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND ONLY STATED THAT THEY HAD RECEIVED A LIMITED SUPPLY OF PARTS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD ALSO EXPERIENCED A FAILURE IN WHICH THE REAR PASSENGER SIDE TIRE CONSTANTLY HAD TO BE REFILLED WITH AIR. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A TIRE REPAIR SHOP FOR INSPECTION AND REPAIR BUT THE DETAILS WERE UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10845962
Mar 9, 2016AirbagsCrash2 injuries
GOT INTO A SEVERE CAR ACCIDENT. THE VEHICLE THAT HIT US WAS GOING APPROX 50MPH HEAD ON. OUR AIR BAGS DID NOT DEPLOY...UPDATED 03/15/16 *BF *TR
NHTSA ODI 10845862
Mar 6, 2016Transmission & drivetrainCrash
MY 2012 RAV4 EV HAS AN UNSAFE CONDITION WHERE THE ELECTRONIC TRANSMISSION DOES NOT ACTUALLY ENGAGE FROM R TO D, OR D TO R WHEN STATIONARY, EVEN THOUGH THE VEHICLE INSTRUMENTATION INDICATES SO. THE VEHICLE INSTEAD MOVES INADVERTENTLY IN THE WRONG DIRECTION. IT HAS BEEN A CHRONIC ISSUE WITH THE VEHICLE, AND I HAVE REPORTED IT TO THE TOYOTA DEALER ON SEVERAL OCCASIONS. EACH TIME I WAS TOLD THAT THE TECHNICIAN COULD NOT DUPLICATE THE CONDITION, BUT THAT A SOFTWARE UPDATE WOULD BE INSTALLED AND MIGHT CORRECT THE MATTER. IT HAS NOT, AND MY WIFE AND I CONTINUE TO EXPERIENCE THE PROBLEM RANDOMLY. ON MARCH 5, 2016 HOWEVER, THE CONDITION CAUSED AN ACCIDENT AS I WAS LEAVING A PARKING SPOT ON THE STREET. I INITIALLY HAD TROUBLE GETTING THE CAR TO ENGAGE IN REVERSE OR DRIVE. I TURNED THE CAR OFF AND RESTARTED IT (REBOOTING THE SOFTWARE). THIS TIME REVERSE ENGAGED AND I MOVED THE CAR BACKWARD TO MAKE ROOM TO EXIT THE PARKING SPACE AND CAME TO A COMPLETE STOP. I THEN PUT THE CAR IN DRIVE, HEARD THE REVERSE 'BEEP' STOP, VISUALLY CHECKED THE INSTRUMENTATION CLUSTER TO VERIFY THE INDICATOR WAS ON 'D', APPLIED THE HILL-ASSIST FUNCTION, AND PUSHED THE ACCELERATOR TO DRIVE FORWARD. THE CAR INSTEAD LUNGED BACKWARD AND SLAMMED INTO THE CAR BEHIND ME. THIS IS A SERIOUS AND DANGEROUS CONDITION. IT COULD HAVE EASILY BEEN A PEDESTRIAN BEHIND ME INSTEAD OF A CAR. I CAN NO LONGER DRIVE THIS CAR AND FEEL SAFE WITH MY FAMILY, OR FOR THE PEOPLE AROUND THE VEHICLE. CHECKING THE OWNER FORUMS AT HTTP://WWW.MYRAV4EV.COM/, I AM NOT THE ONLY OWNER THAT HAS EXPERIENCED TRANSMISSION ISSUES.
NHTSA ODI 10840133
Feb 9, 2016Visibility & wipers
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE WINDSHIELD WIPERS SEIZED WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 33,251. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10825185
Feb 6, 2016Transmission & drivetrain
I GOT OUT OF MY CAR AND FORGOT TO PUT IT IN PARK. BECAUSE THE CAR HAS KEYLESS START, I WAS ABLE TO LEAVE THE CAR WITHOUT TAKING A KEY OUT. THE CAR STARTED TO ROLL BACK AND BECAUSE I LIVE AT THE TOP OF A HILL, IT BEGAN TO PICK UP SPEED. MY NEIGHBOR LIVES AT THE BOTTOM OF MY DRIVEWAY AND THE CAR WAS HEADING STRAIGHT TO THEIR HOUSE. LUKILY, THE CAR HIT A TREE WHICH STOPPED IT FROM HITTING THEIR HOUSE AND POTENTIALLY KILLING SOMEONE. THE ADJUSTER JUST TOLD ME MY CAR IS TOTALED DUE TO THE SPEED AT WHICH IT HIT THE TREE. HOWEVER, HE ALSO INDICATED THAT THE SPEED AT WHICH THE CAR WAS TRAVELLING WHEN IT HIT THE TREE, IT MAY HAVE HIT THE NEIGHBOR'S HOUSE AND CONTINUED THROUGH THE OTHER SIDE. THIS IS A SIGNIFICANT SAFETY FLAW OF WHICH NO ONE I SPEAK TO ABOUT IT IS AWARE. THEY ACTUALLY TEST IT WHICH THEIR OWN CAR AND NOTICE THE SAME ISSUE. IN MY OPINION, THERE SHOULD BE A MODIFICATION TO THIS FEATURE TO PREVENT THIS ISSUE. ESPECIALLY IS THERE ARE KIDS NEAR THE CAR.
NHTSA ODI 10824605
Jan 27, 2016Visibility & wipers
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/04/16*LJ UPDATED 04/06/16.*JB
NHTSA ODI 10822664
Jan 25, 2016Visibility & wipers
TL* THE CONTACT OWNS A 2012 TOYOTA RAV 4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10821987
Jan 21, 2016Visibility & wipers
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/ WIPER); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10821381
Jan 14, 2016Visibility & wipers
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V5770000 (VISIBILITY) WAS RECEIVED IN OCTOBER OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/04/16*LJ *CN
NHTSA ODI 10820197
Jan 8, 2016Electrical system
WIRING HARNESS THAT CONTROLS NORMAL 2WD/4WD HAS BEEN CHEWED BY RODENTS LEAVING VEHICLE STUCK IN 4WD. VEHICLE WAS PARKED ON GARAGE APRON WHEN WIRES WERE CHEWED.
NHTSA ODI 10818982
Jan 5, 2016Visibility & wipers
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10817924
Jan 4, 2016Speed control
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE VEHICLE ACCELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 10817659
Dec 28, 2015Visibility & wipers
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE WIPERS WERE NOT OPERATING CORRECTLY. THE PASSENGER SIDE WIPER DID NOT FULLY DESCEND PROPERLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10816550
Dec 22, 2015Transmission & drivetrainElectrical systemBody & structureCrash
ON OCTOBER 17 SHORTLY BEFORE 2 PM PST IN CLEAR WEATHER, I WAS PULLING INTO A PARKING SPOT ON PRIVATE PROPERTY AT ABOUT 2 TO 3 MPH. I TURNED THE VEHICLE INTO THE SPOT AND APPLIED THE BRAKES BUT THE CAR SURGED OVER THE CURB, HIT A TREE, WENT OVER AN EMBANKMENT AND CRASHED ONTO A PARKED CAR. (THE AIRBAG DID NOT DEPLOY, BUT THERE WERE NO INJURIES.) THE IGNITION WOULD NOT TURN OFF AFTER REPEATED ATTEMPTS. FINALLY I DEPRESSED THE IGNITION BUTTON FOR ABOUT 10 SECONDS AND IT TURNED OFF. JUST 5 DAYS EARLIER, THE CAR HAD UNDERGONE A SAFETY RECALL REPAIR TO THE ELECTRONIC CIRCUITRY. TOYOTA HAD ISSUED A SAFETY RECALL DUE TO A SOFTWARE DEFECT WHICH AFFECTED "COMPONENTS IN THE ELECTRIC VEHICLE TRACTION MOTOR ASSEMBLY." WE INFORMED TOYOTA THIS APPEARED TO BE AN UNINTENDED ACCELERATION INCIDENT. THEY PROMISED TO ASSIGN AN ENGINEER TO THOROUGHLY INSPECT THE VEHICLE AND DOWNLOAD INFORMATION FROM THE EVENT DATA RECORDER (EDR). THE ENGINEER INSPECTED THE CAR AND PREPARED A 22 PAGE REPORT. HOWEVER HE WAS UNABLE TO DOWNLOAD THE EDR INFORMATION DUE TO A DATA COMMUNICATION ERROR. TOYOTA CLAIMED IT WAS DUE TO A LOW BATTERY. THE ENGINEER CONFIRMED TO ME THAT IT WAS A DATA COMMUNICATION ERROR AND THAT THE VEHICLE WAS HALF CHARGED WHEN HE DROVE IT. TOYOTA REFUSED TO SHARE THE ENGINEER'S REPORT. THEY STATED IN SIX SHORT SENTENCES THAT THE ACCELERATION AND BRAKE PEDALS BOTH WORKED. THEY DID NOT ADDRESS THE RECALL, THE INCIDENT WITH THE IGNITION SWITCH, OR THE DATA COMMUNICATION ERROR, ALL OF WHICH SIGNAL POSSIBLE PROBLEMS WITH THE ELECTRIC CIRCUITRY/SOFTWARE. WHEN WE WROTE THEM A DETAILED LETTER WITH ALL THE ATTACHMENTS TO DOCUMENT THE RECALL, THEY SIMPLY RESPONDED THAT THE ACCELERATION PEDAL AND BRAKE PEDAL WORKED.
NHTSA ODI 10811744
Dec 21, 2015Speed control
12/21/15 - MY VEHICLE WAS STATIONARY. I JUST FINISHED REFUELING AND STARTED THE CAR. I HAD MY RIGHT FOOT ON THE BRAKE, AND SWITCHED FROM PARK TO DRIVE. MY LEFT FOOT STAYED ON THE FLOOR, TO THE LEFT OF THE BRAKE PEDAL. WITHOUT REMOVING MY RIGHT FOOT FROM THE BRAKE, THE ENGINE REVVED AND THE CAR LURCHED FORWARD. I PRESSED EXTREMELY HARD ON THE BRAKE TO KEEP THE CAR FROM MOVING FORWARD, AND COULD HEAR AND FEEL THE ENGINE AND BRAKE FIGHTING EACH OTHER. THIS LASTED APPROXIMATELY 3 SECONDS AND THE ENGINE RETURNED TO IDLE. THE BRAKE AND ACCELERATOR PEDALS ARE NOT THAT CLOSE, IT WOULD BE IMPOSSIBLE TO PRESS BOTH AT THE SAME TIME.
NHTSA ODI 10811522
Dec 7, 2015Speed controlCrash1 injury
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4 EV. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER'S RECALL REMEDY. FIVE DAYS AFTER THE RECALL REMEDY WAS PERFORMED, THE CONTACT EXPERIENCED UNINTENDED ACCELERATION. WHILE DRIVING IN A PARKING LOT AT 5 MPH, THE VEHICLE SURGED FORWARD TO A HIGH SPEED WITHOUT WARNING. THE VEHICLE CRASHED OVER A MEDIAN, A CONCRETE BARRIER, AND INTO A PARKED VEHICLE. THE DRIVER SUSTAINED MINOR WHIPLASH, BUT NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER AND THE CONTACT WAITED OVER THREE WEEKS FOR THE MANUFACTURER'S ENGINEER TO PROVIDE AN ANALYSIS ON HOW THE FAILURE OCCURRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI 10808813
Nov 13, 2015AirbagsCrash1 injury
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO A DEALER WHERE THE BODY WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
NHTSA ODI 10790180
Oct 28, 2015AirbagsCrash
I WAS TRAVELLING NORTHBOUND ON I-85 IN THE CITY OF ATLANTA AT AROUND 55 MILES PER HOUR. A CAR FROM THE HOV LANE ABRUPTLY CHANGED LANES AT HIGH SPEED AND HIT ME ON THE DRIVERS SIDE. THIS WAS A BIG IMPACT AND DUE TO THIS MY CAR SWERVED TO THE RIGHT LANE AND HIT ANOTHER MOVING TRUCK ON ITS DRIVERS SIDE. THE CAR HAS BEEN TOTALED BY MY INSURANCE COMPANY. MY CONCERN IS THAT, DUE TO THE NATURE OF THE ACCIDENT AND THE IMPACT THE AIR BAGS OF THE CAR SHOULD HAVE DEPLOYED AND THEY DIDN'T. THIS I THINK IS A LAPSE IN THE SAFETY OF THE CAR AND IS A MATTER OF LIFE AND DEATH. THE ACCIDENT TOOK PLACE ON 10/17/2015 AROUND 7:30 AM ON I-85N IN THE CITY OF ATLANTA. I HAVE ATTACHED THE POLICE REPORT FOR REFERENCE. PLEASE INVESTIGATE THE SAME.
NHTSA ODI 10786688
Sep 17, 2015EngineFuel system
THIS HAS HAPPENED ABOUT THREE TIMES. WHEN I AM STOPPING THE CAR WITH MY FOOT ON THE BRAKE THE ENGINE SUDDENLY REVS UP AND I HAVE TO REALLY EXERT PRESSURE ON THE BRAKE TO PREVENT THE CAR FROM LURCHING AHEAD. AFTER A FEW SECONDS OF BRAKING, THE ENGINE STOPS REVVING.
NHTSA ODI 10764501
Aug 22, 2015
THE DRIVERS SIDE VISOR KEEPS FALLING DOWN AND BLOCKING MY VIEW WELL DRIVING. THE VISOR SEEMS TO BE DEFECTED OR POORLY MADE.
NHTSA ODI 10758612
Aug 2, 2015Brakes
WHEN COMING TO A STOP AND MY FOOT IS ON THE BRAKES, THE CAR CONTINUES TO MOVE FORWARD. THIS HAS HAPPENED AT LEAST A DOZEN TIMES: 3 TIMES GOING DOWN A BRIDGE, TWICE ON THE INTERSTATE, AND THE REST IS WHEN I'M GOING DOWN A HILL AND PUT MY BRAKES ON TO STOP. MY DAUGHTER HAS BEEN WITH ME ON THREE OCCURANCE. I HAVE TAKEN IT TO THE DEALERSHIP TWICE AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG. THIS IS A SAFETY ISSUE. SO FAR I'VE BEEN LUCKY AND NOT HIT THE REAR OF ANOTHER CAR, BUT I DON'T WANT TO TAKE A CHANCE.
NHTSA ODI 10745620
Jun 23, 2015LightsElectronic Stability Control (esc)BrakesCrashFire
WITHOUT CAUSE OR REASON, THE "BRAKE ACTUATOR" CIRCUIT MALFUNCTIONED CAUSING THE CAR TO LOSE CRUISE CONTROL, ABS, ANTI-SKID AND SPORADIC TAIL LIGHT PROBLEMS (LIGHTS WILL STAY ON OR COME ON WHEN THE CAR IS PARKED). I BROUGHT IT TO MY TOYOTA DEALER AND THEY WERE UNABLE TO IDENTIFY THE PROBLEM. THE NEXT DAY, THE ROADS WERE SNOW COVERED AND THE BRAKES LOCKED UP APPROACHING AN INTERSECTION CAUSING THE CAR TO SKID INTO ANOTHER VEHICLE. WHEN I BROUGHT THE CAR BACK TO THE DEALER, AFTER THE BODY WAS REPAIRED, THEY LOCATED THE PROBLEM AND SAID IT WOULD COST $2900 TO REPLACE. BEFORE I WAS ABLE TO HAVE THE VEHICLE REPAIRED, THE WIRING CAUGHT FIRE, PROBABLY BECAUSE THE TAILLIGHTS CAME ON BY THEMSELVES DURING THE NIGHT, AS THEY OCCASIONALLY DID (WITHOUT A KEY IN THE IGNITION). THE CAR WAS TOWED TO THE TOYOTA DEALER WHO ESTIMATES UPWARDS OF $10,000 FOR REPAIRS TO THE COMPUTER AND WIRING SYSTEM. THE TOYOTA SERVICE MANAGER RECOMMENDS WE SELL THE $19,000 CAR FOR "WHOLESALE." INSURANCE WILL NOT COVER THE DAMAGE AS IT WAS A MECHANICAL MALFUNCTION. TOYOTA CORP. IN CALIFORNIA, CONSUMER EXPERIENCES DEPARTMENT, WILL NOT GIVE ME ANY HELP AS THE CAR IS 21,000 OVER THE 36,000 MILE WARRANTY. HOW OR WHERE CAN I GET A LAWYER OR CONSUMER ADVOCATE TO HELP ME?
NHTSA ODI 10726994
May 29, 2015Speed controlBrakes
NEW RAV4 PURCHASED 2/2013;BOUGHT EXTENDED PLATNUM WARRANTY. 5 SEPARATE INCIDENTS OF SUDDEN ACCELERATION 2/14/2015-5/25/2015-HAD PASSENGER IN CAR EACH TIME.1ST- TRAVELING S I-79 WARRENDALE PA 60 MPH SPEED DROPS TO 50 MPH CAR IN FRONT HIT BRAKES TO SLOW I APPLIED MY BRAKES TO SLOW RAV4 STARTED TO ACCELERATE ENGINE STARTED TO REV LOUDLY PASSENGER SAID SHIFT TO NEUTRAL THEN I HIT BRAKE AGAIN TO SLOW. 2ND-LOCAL TRAFFIC 30 MPH APPLIED BRAKE TO SLOW INSTEAD CAR ACCELERATED PUT INTO NEUTRAL TO SLOW ENGINE REVVING. 3RD-DRIVING FROM OAKLAND-NORTH HILLS PA IN TRAFFIC 30 MPH HIT BRAKE TO SLOW FOR TRAFFIC LIGHT INSTEAD RAV ACCELERATED ENGINE REVVING LOUDLY PUT IN NEUTRAL TO STOP. 4TH-TRAVELING 20 MPH AT LOCAL PARK 3/7/15 APPROACHING STOP SIGN CAR IN FRONT APPLIED BRAKES, HIT MY BRAKES & CAR ACCELERATED PUT CAR INTO NEUTRAL ENGINE REVVING LOUDLY THEN APPLIED BRAKES TO STOP-DROVE DIRECTLY TO TOYOTA DEALERSHIP ADVISOR CHECKED FLOOR MATS STATED WERE PROPERLY PLACED. I MADE APPT AT DEALERSHIP ON 3/10. TOYOTA'S CONCLUSION-NOTHING WRONG STATED "POSSIBLE PEDAL MISAPPLICATION", SUGGESTED I BUY FLAT TOYOTA FLOOR MATS HAD WEATHERTECHS, I PURCHASED NEW DRIVER'S MAT & TOYOTA INSTALLED. 5TH-5/25/15 LEAVING GROCERY STORE 10 MPH WENT TO STOP BEFORE EXITING LOT RAV WOULD NOT STOP ENGINE LOUD THREW INTO NEUTRAL FINALLY STOPPED. 5/25/15 EMAILED CEO OF TOYOTA N AMERICA RECEIVED CALL BACK & MADE APPT FOR 5/29/15 TO HAVE RAV LOOKED OVER AGAIN AT DEALERSHIP FOR SUDDEN ACCELERATION ISSUES. RECEIVED CALL BACK ON 5/29/15 FROM NICKI @ TOYOTA EXECUTIVE OFFICE-STATED THAT TOYOTA STANDS BY THEIR MARCH 2015 ASSESSMENT THAT THERE IS NOTHING WRONG WITH MY RAV & IF I HAVE IT TOWED TO DEALERSHIP BY AAA, I WOULD BE RESPONSIBLE FOR ALL COSTS TO HAVE MY VEHICLE SERVICED AT DEALERSHIP, WOULD NOT BE COVERED UNDER ANY WARRANTIES. I HAVE BEEN DRIVING FOR 40+ YEAR & POSSIBLE PEDAL MISAPPLICATION 5 X'S IS A BUNCH OF BULL.
NHTSA ODI 10722299
May 24, 2015Engine
I WAS WAITING AT A STOP LIGHT ON NORRISTOWN ROAD TO CROSS BETHLEHEM PIKE IN SPRINGHOUSE, PA AT APPROXIMATELY 5 PM ON 5/22/15. I WAS FIRST IN LINE TO CROSS THE INTERSECTION IN THE DIRECTION OF PICKING UP 309 SOUTH IN ABOUT 1/2 MILE. I HAD BEEN WAITING AT THE LIGHT FOR A MINUTE OR TWO WHEN MY CAR SURGED FORWARD. I PUT BOTH FEET ON THE BRAKE BUT I WAS MOVING INTO THE INTERSECTION NONETHELESS. THERE WAS SPARSE TRAFFIC AND IT WAS SAFE FOR ME TO TURN RIGHT ONTO BETHLETHEM PIKE. ALMOST AS SOON AS I MADE THE TURN ONTO BETHLEHEM PIKE THE SURGE DISSIPATED AND THE ENGINE PERFORMANCE RETURNED TO NORMAL. THE WHOLE INCIDENT TOOK ABOUT 30 SECONDS TO A MINUTE. IT WAS PROBABLY ILL-ADVISED, BUT I CONTINUED TO DRIVE TO MY DESTINATION, HOME. UPON REACHING HOME AND THINKING ABOUT WHAT HAD HAPPENNED I HAD THE CAR TOWED THE NEXT MORNING (YESTERDAY) TO A DEALERSHIP FOR REPAIR. THE CAR AT THIS MOMENT IS THERE AWAITING REPAIR, I HAD TO ESTIMATE THE NUMBER OF MILES ON THE ODOMETER. ON THE FIRST LEG OF MY ERRAND ON THAT DAY (FRIDAY 5/22), I DROVE NORTH ON RT 309. I NOTICED THAT AT FREEWAY SPEED THE TACHOMETER WAS IN THE NEIGHBORHOOD OF 3000 RPM. I HAD DONE A LONG TRIP WITH THIS CAR THE PREVIOUS SUNDAY, 5/17, AND AT CRUISING SPEED THE TACHOMETER WAS IN THE VICINITY OF 2100 RPM.
NHTSA ODI 10721214
May 12, 2015Visibility & wipers
THE DRIVERS SIDE SUNVISOR STARTED TO DROP DOWN AND WILL NOT STAY IN THE UP POSITION. WE (HUNBAND AND SONS) HAVE ALL HIT OUR HEADS ON THE ON THIS DANGLING SUNVISOR SEVERAL TIMES. THE FRAME OF THIS SUNVISOR IS VERY HARD AND IT ALMOST GAVE ME A HEADACHE. MY A THE DRIVES HEAD IS HIT HARD ENOUGH DURING A SUDDEN STOP THIS THING COULD KNOCK THE DRIVE OUT COLD. MY HUSBAND AND TWO SONS WHO ARE A LITTLE TALLER THAN I, THEY HAVE A DIFFICULT TIME SEEING OUT OF THE FRONT WINDSHIELD BECAUSE THE VISOR WILL NOT STAY UP OR BACK AGAINT THE WINDSHIELD. THE BROKEN BRACKETT IN THE SUNVISOR COULD CAUSE A SERIOUS ACCIDENT. I HAVE RESEARCHED SUNVISORS ON THE TOYOTA VEHICLES AND FOUND THERE HAS BEEN SEVERAL UNANSWERED COMPLAINTS ABOUT THE SUNVISORS.
NHTSA ODI 10715991