Dec 21, 2016Speed control
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE AT A COMPLETED STOP, THE VEHICLE ACCELERATED INDEPENDENTLY. THE EMERGENCY BRAKE WAS ENGAGED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
NHTSA ODI 10936736
Dec 19, 2016Speed control
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE STOPPED AT A RED LIGHT OR STOP SIGN, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
NHTSA ODI 10936234
Nov 28, 2016AirbagsSpeed controlCrash
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE ATTEMPTING TO PARK, THE VEHICLE SURGED FORWARD, WENT OVER THE CURB, AND SLAMMED INTO A BRICK WALL. THE FRONT AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED AND WAS UNDER EVALUATION BY THE INSURANCE COMPANY. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
NHTSA ODI 10928212
Oct 25, 2016Seat beltsVisibility & wipers
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V577000 (VISIBILITY/WIPER) AND 16V096000 (SEAT BELTS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10918823
Oct 24, 2016Electronic Stability Control (esc)Brakes
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V054000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES HYDRAULIC), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE. ..UPDATED 06/21/17 *BF INVALID VIN CONSUMER STATED DEALER REPAIRED THE PROBLEM. UPDATED 6/26/18*JB
NHTSA ODI 10918479
Oct 19, 2016
THE DOOR LOCKS WONT LOCK WHEN YOU PUT THE CAR IN DRIVE..THEY USE TO WORK BUT NOW I HAVE TO LOCK THEM WITH THE BUTTON AND I HAVE A 21/2 YEAR OLD GRANDDAUGTER WHO SITS IN THE BACK AND AM AFRAID WHEN THE CAR IS GOING CAN OPEN THE CAR WHEN IT IS GOING DOWN THE ROAD IF THE DOORS ARE NOT LOCKED. THIS IS A HAZARD AND DEFECT.
NHTSA ODI 10917350
Oct 11, 2016Visibility & wipers
THIS RECALL WAS INITIALLY ISSUED ON SEPT.17, 2015. AS OF OCT. 11, 2016 NO FIX HAS BEEN ISSUED. A YEAR IS MORE THAN SUFFICIENT TIME FOR TOYOTA TO COME UP WITH A REPAIR METHOD AND IMPLEMENTATION. TO DATE, NOTHING HAS BEEN DONE.
NHTSA ODI 10915336
Oct 5, 2016Visibility & wipers
I RECEIVED A RECALL NOTICE REGARDING WATER DRIPPING ONTO THE WINDSHIELD WIPER MOTOR LINK. OVER TIME THIS PROBLEM CAN CAUSE CORROSION & WEAR @ THE WIPER MOTOR LINK JOINT RESULTING IN SEPARATION OF THE WIPER LINK FROM THE WIPER MOTOR CRANK ARM. RECALL DATE WAS 9-17-15 (OVER A YEAR). I WOULD LIKE TO HAVE THIS REMEDIED IMMEDIATELY TO AVOID LOSS OF MY WIPER AND A CORROSION PROBLEM.
NHTSA ODI 10914034
Oct 4, 2016Seat belts
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10913768
Oct 4, 2016Visibility & wipers
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10913769
Sep 28, 2016Visibility & wipers
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10910194
Sep 21, 2016Seat belts
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 10908497
Sep 2, 2016Visibility & wipers
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10903333
Aug 28, 2016Seat belts
REAR OUTBOARD SEATBELTS
NHTSA ODI 10902019
Aug 23, 2016Airbags
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE DIAGNOSIS AND REPAIR INFORMATION WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.
NHTSA ODI 10897900
Aug 22, 2016Visibility & wipers
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10897685
Aug 18, 2016Speed controlCrash
WHILE STOPPED IN A LEFT TURN LANE AT A MAJOR CITY INTERSECTION BEHIND A LINE OF ABOUT 6 STOPPED CARS, THE ENGINE SUDDENLY BEGAN TO RACE AT HIGH SPEED. THE CAR MOVED FORWARD AND HIT THE REAR OF THE CAR IN FRONT BEFORE I COULD DEPRESS THE BRAKE HARD. I DID THAT, PUT THE CAR INTO NEUTRAL, APPLIED THE EMERGENCY BRAKE, AND TURNED THE ENGINE OFF AT THE IGNITION KEY BEFORE CHECKING ON THE CONDITION OF THE FOLKS IN THE CAR IN FRONT. THERE WAS NO WAY THAT I COULD HAVE MISTAKEN WHICH PEDAL WAS WHICH, AS I WAS ALREADY DEPRESSING THE BRAKE PEDAL TO KEEP FROM MOVING.
NHTSA ODI 10897029
Aug 8, 2016Visibility & wipers
RECEIVED RECALL NOTICE IN LATE 2015. PART NEEDED TO SATISFY RECALL AS OF AUG. 2016 IS STILL NOT AVAILABLE AT LOCAL DEALER. WORRIED ABOUT POSSIBLE FAILURE OF WIPERS DURING TRAVEL.
NHTSA ODI 10893952
Aug 3, 2016Visibility & wipers
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V233000 (VISIBILITY); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10892859
Jul 9, 2016Seat beltsVisibility & wipers
I OWN A 2012 TOYOTA RAV4. I RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER), BUT HAVE BEEN UNABLE TO OBTAIN THE PART FROM THE DEALER FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. I HAVE NOT EXPERIENCED A FAILURE.
NHTSA ODI 10883777
Jul 8, 2016Seat beltsVisibility & wipers
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER), BUT WAS UNABLE TO OBTAIN THE PART FROM THE DEALER FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10883511
Jul 6, 2016Seat belts
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10883119
Jul 6, 2016Visibility & wipers
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000(VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10883124
Jul 1, 2016Seat belts
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10882044
Jun 24, 2016Speed control
I WAS DRIVING IN HEAVY TRAFFIC AT APPX: 35-40MPH. ON US INTERSTATE #66. THE WEATHER WAS CLEAR, AND THE ROAD WAS RELATIVELY LEVEL. AS THE OTHER CARS SLOWED, I TOOK MY FOOT OFF THE ACCELERATOR BUT THE CAR SURGED FORWARD. UPDATED 01/11/17*LJ I --LITERALLY--HAD TO STAND ON THE BRAKE AS THE ENGINE SURGED. I MANAGED TO PUSH THE SHIFTER INTO PARK. THE ENGINE CONTINUED TO RACE BUT, WHEN I PUMPED THE ACCELERATOR SEVERAL TIMES, THE ENGINE SPEED DROPPED BACK TO IDLE. I DID NOT HIT ANY OTHER VEHICLE OR OBJECT. I HAVE HAD TWO (2) SIMILAR INCIDENTS IN THE LAST 5-6 MONTHS-- BUT THIS IS THE FIRST TIME THAT I REPORTED IT--TO BOTH NHTSA AND TOYOTA. I TOOK IT TO THE TOYOTA DEALERSHIP, EXPECTING A QUICK FIX BUT INSTEAD, THE DEALERSHIP PERSONNEL BECAME DEFENSIVE, CLAIMED THAT THE WELL KNOWN HISTORY OF TOYOTA ACCELERATION PROBLEMS WAS A FRAUD. NEVERTHELESS, THEY HAD A PREPRINTED" UNEXPECTED ACCELERATION" REPORT FORM WHICH THEY FILLED OUT WITH MY "VERBATIM" ACCOUNTS. UPDATED 06/13/18*JB
NHTSA ODI 10876447