What 266 owners told NHTSA about the 2012 Toyota RAV4 Hv

MY TOYOTA RAV4 WAS INVOLVED IN AN ACCIDENT WHERE IT WAS STRUCK ON THE PASSENGER DOOR CAUSING MY CAR TO ROLL ON ITS SIDE, DEPLOYING THE CURTAIN AIRBAGS BUT THE SIDE AIRBAGS WERE NEVER DEPLOYED CAUSING ADDITIONAL INJURIES TO THE OCCUPANTS. *TR

NHTSA ODI 10644662

ENGINE, IN IDLE AND IN GEAR, SUDDENLY SURGED. IT PROPELLED THE CAR FORWARD IN DRIVEWAY AND STRUCK A CAR ABOUT 1 FOOT-18 INCHES IN FRONT OF IT, DAMAGING FRONT BUMPER OF OUR CAR AND REAR BUMPER OF OTHER CAR. DAMAGE TO OUR CAR WAS QUOTED AT $878 AND SECOND CAR (OUR GRANDDAUGHTER'S) WAS LESS. REPORTED TO TOYOTA. THEY SENT ANALYST TO CHECK "BLACK BOX" AND REPORTED TO ME ACCELERATOR PEDAL AND BRAKES WERE OK. NOT CAR'S FAULT. I HAVE EXPERIENCED THIS SURGE MANY TIMES SINCE LEASING THE CAR 30 MONTHS AGO BUT NO ACCIDENTS. EACH TIME I REPORTED IT TO DEALER. SERVICE MAN SAID HE FOUND NOTHING WRONG. *TR

NHTSA ODI 10643117

TL* THE CONTACT OWNS A 2012 TOYOTA RAV 4. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES BUT THE VEHICLE FAILED TO STOP. AS A RESULT OF THE FAILURE, THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED. THERE WERE REPAIRS COMPLETED ON THE VEHICLE THAT WERE NOT RELATED TO THE BRAKES. THE MANUFACTURE WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 5,000. THE VIN WAS NOT PROVIDED. UPDATED 01/15/15*LJ

NHTSA ODI 10597924

I HAD A SEIZURE WHILE DRIVING DOWN A ROAD, STOPPED BY A PALM TREE. IT HIT THE CAR ON THE RIGHT FRONT. UNFORTUNATELY, THE AIR BAG DID NOT DEPLOY, PERHAPS FOR GOING TO SLOW OR NOT. I WILL SAY THAT THE PALM TREE STOPPED THE CAR. I WAS MOVING FORWARD, AND THE VEHICLE WAS STOPPED BY THE TREE. I FRACTURED MY SHOULDER. I DISLOCATED MY SHOULDER, AND BRUISED SEVERAL RIBS. I WAS TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE. I WAS IN A HOSPITAL FOR FIVE DAYS, SURGERY TOOK PLACE THERE. I WAS UNABLE TO WORK FOR TWO AND A HALF MONTHS. *TR

NHTSA ODI 10594576

I CAN NOT GIVE THE INFO. THAT YOU ARE ASKING ME ABOUT THE DAMAGE OF MY VEHICLE IN THE ABOVE QUESTION ,BECAUSE IT KEEPS DELETING MY ANSWERS. ON THIS PAST 12/16/2013 AT 3:15PM I WAS PULLED OVER BEHIND A CHEVY,TRAILBLAIZER WAITING FOR A EMERGENCY VEHICLE TO PASS BY,SUDDENLY MY NEW RAV-4 DECIDED THAT IT WANTED TO GO FOR A FAST RIDE,WETHER I LIKED IT,OR NOT.I LOOKED DOWN AT MY FEET TO SEE WHAT WAS THE CAUSE OF THE PROBLEM AND I HAD MY FOOT ON THE BRAKE ALL THE WAY TO THE FLOOR. BY THE TIME I LOOKED BACK-UP,IT WAS TO LATE FOR ME TO PULL-UP ONTO THE EMERGENCY BRAKE,OR PUT INTO (N).THIS WAS MY THIRD INCEDENT WITH THIS HAPPENING,EVERY BODY KEEPS SAYING THAT THIS HAPPENED ON 12/19/2013,NOT SO ! ON 01/11/2013 I ALMOST KILLED A GIRL PUSHING A BABY CARRIAGE AND HOLDING HANDS WITH HER LITTLE BOY IN A CROSSWALK AT 12/30 PM.I REPORTED THIS TO TOYOTA AND THEY INVESTIGATED IT AND SAID,"ALL 14 ACCIDENTS WHERE MY FAULT ,BECAUSE OF THE MATTS ON MY FLOOR."I JUST HAD MY INSURANCE CO. INVESTIGATE IT THE OTHER DAY.I DON'T HAVE ALL THE RESULTS BACK YET! ROCKINGHAM TOYOTA AND SCION,NH. SOLD ME THIS CAR ,I GAVE THEM TWO TRADE-INS,A 2010 CAMARO SS,RS,AND MY 2002 TOYOTA TUNDRA WHICH I BROUGHT TO THEM THAT NIGHT FOR A RECALL ON MY TRUCK,TO REPLACE THE ROTTED-OUT FRAME,AND ROTTED-OUT REAR BRAKES.THEY SAID NO TO FIXING MY BRAKES,AND I HAD THE RECALL LETTER TO SHOW THEM.DID NOT HELP! SO THEY SOLD ME THIS LEMMON,AND SENT ME A CHECK IN THE MAIL FOR $23,000.I GOT RIPPED-OFF,THEY CLOSED THE DEALERSHIP WHILE I WAS SIGNING PAPERS,AND THEY WOULD NOT LET ME NEAR MY TRUCK AND CAMARO.HE SAID "COME BACK TOMORROW TO GET YOUR BELONGINGS OUT OF THEM".I WENT BACK THE NEXT DAY ,AND WAS TOLD THAT I WAS TO LATE,THE AUTOS ARE ON A TRAIN WRITE NOW,HEADING TO WISSCONSIN.HELP ME PLEASE ! *TR

NHTSA ODI 10575532

I DRIVE A TOYOTA RAV4 V6 LTD, 2012 PURCHASED ON JAN 2, 2013. PRIOR TO THAT WE HAD A TOYOTA CAMRY 1999 WITH MORE 200K MILES ON IT. ON JULY 24TH, 2013, I WAS DRIVING AT A SPEED OF 10 MPH INSIDE THE APARTMENT COMPLEX AND WAS TURNING RIGHT TO PARK. I WAS ALMOST PARKED WHEN ALL OF A SUDDEN THE CAR SURGED AND ZOOMED OVER PARKING STOPPER, BREAKING OVERHEAD STORAGE BIN, ZOOMED AHEAD AND BANGED INTO THE BUILDING STAIRS. I KEPT PUMPING THE BRAKE ALL THROUGH, BUT THE CAR DIDNT STOP UNTIL IT HIT ON TO THE STAIRS OF APARTMENT. THE WHEELS WERE STILL ROLLING BUT IT COULDN'T GO AHEAD BECAUSE OF THE HEAVY STAIRS AND FINALLY AFTER CONTINUOUSLY STEPPING ON THE BRAKE IT STOPPED. MY RIGHT FOOT WAS ALL ALONG ON THE BRAKE AS IT ALWAYS IS WHEN I'M PARKING. BODY OF THE CAR WAS SEVERELY DAMAGED WITH GLASS PIECES ALL OVER ME. LUCKILY MY 3 YEAR OLD WAS SAFER AT BACK IN HER CAR SEAT. THE AIRBAGS DID NOT DEPLOY ON IMPACT. I'M HAVING MORE THAN 10 YEARS OF DRIVING EXPERIENCE AND IT WAS THE FIRST TIME THAT I WAS INVOLVED IN AN ACCIDENT. SINCE I'M A WOMAN EVERYONE WAS QUICK TO CONCLUDE THAT, I HAD STEPPED ON THE GAS PEDAL INSTEAD OF BRAKE. BUT I KNOW MY FOOT WAS ALL ALONG ON THE BRAKE, UNTIL THE CAR FINALLY STOPPED. THIS HAS CAUSED A LOT OF DAMAGE, ALTHOUGH I HAD INSURANCE TO COVER THE CAR, THE VALUE IS ZILCH NOW. THE CAR WAS NOT TOTALED AND REPAIRS WAS WORTH MORE THAN 20K. DRIVING THE CAR NOW, DOESN'T FEEL THE SAME AS THE COLLISION CENTER DID A CRAPPY REPAIR JOB. NOW THE CAR MAKES SOUNDS WHILE DRIVING, AS THOUGH IT WILL COME APART. WE ARE LEFT WITH NO OPTIONS OTHER THAN JUST TO DRIVE THE SAME CAR BECAUSE WE CAN'T AFFORD ANOTHER CAR. AFTER NOTIFYING TOYOTA AND AFTER NUMEROUS CALLS THEY COLLECTED THE EDR AND SENT US A REPORT STATING THAT NOTHING WAS WRONG WITH THE VEHICLE. IT WAS OUR FAULT THAT WE DIDN'T REALIZE TOYOTA HAD ISSUES RELATED TO UNINTENDED ACCELERATION PRIOR TO BUYING THE RAV4. *TR

NHTSA ODI 10574209

LOST CONTROL ON A PATCH OF ICE ON ROAD. SLID AND HIT A TREE TOTALED FRONT END AND AIR BAGS DIDN'T DEPLOY. *TR

NHTSA ODI 10566670

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A LACERATION TO THE LEFT COLLAR BONE DUE TO THE TIGHTNESS OF THE SEAT BELT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSES AND REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

NHTSA ODI 10551943

I WAS SLOWLY MANEUVERING INTO A PARKING SPACE WHEN THE CAR REVVED UP, JUMPED OVER THE CONCRETE BARRIER, OVER THE CURB AND SIDEWALK. I WAS HEADED DIRECTLY TOWARD A BUILDING AND A LARGE PLATE GLASS WINDOW. THE BRAKES DID NOT STOP THE CAR, AND FELT SQUISHY WHEN I PUSHED THEM ALL THE WAY TO THE FLOOR. I SWERVED TO THE RIGHT, TURNED OFF THE KEY AND HIT A PARKED CAR IN ORDER TO STOP. I ALSO WANT TO MENTION THAT THE TIRE PRESSURE GAUGE LIGHT WOULD COME ON ANY TIME I WAS DRIVING ON THE HIGHWAY AT SPEEDS OVER 50 MPH. *TR

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TL* THE CONTACT OWNS A 2012 TOYOTA RAV-4. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD MAKE A CLICKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN STATED THAT IT WAS NORMAL FOR A NEW VEHICLE TO MAKE NOISES BUT PROCEEDED TO REPLACE THE BRAKES PAD AND SHIM KIT. ADDITIONALLY, ALL OF THE BRAKE COMPONENTS WERE LUBRICATED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, SHE ATTEMPTED TO APPLY THE BRAKES AND THEY FAILED TO RESPOND. AS A RESULT, SHE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED WHIPLASH AND MINOR BURNS CAUSED BY THE SEAT BELT AND DEPLOYMENT OF THE AIR BAG. A POLICE REPORT WAS FILED. THE DRIVER OF THE SECOND VEHICLE WAS ALSO INJURED AND TRANSPORTED TO HOSPITAL. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT REPAIRED OR INSPECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 17,000.

NHTSA ODI 10544017

BRAKES FAILED TO WORK. WOULD NOT STOP. *TR

NHTSA ODI 10542823

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO A POLE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED RIB AND STERNUM INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,800. UPDATED 06/18/13*LJ UPDATED 06/20/2013 *JS

NHTSA ODI 10511923

MADE A RIGHT TURN AFTER STOPPED AT RED LITE. COMING UP TO LINE OF TRAFFIC STOPPED AT ANOTHER LITE I STEPPED ON BRAKE AND IT FELT LIKE IT WAS GOING DOWN THREE TIMES WHILE CAR CONTINUED TO ACCELERATE. I HIT THE CAR IN FRONT OF ME. POLICE REPORT FILED. MY FRONT BUMPER WAS DAMAGED. TOOK CAR TO DEALER NEXT DAY THEY WOULD NOT LOOK AT IT AND WAS TOLD TO CALL THEIR CUSTOMER SERVICE WHO WOULD ARRANGE AN INDEPENDENT INSPECTION. THIS WAS DONE AND I'M WAITING FOR A CALL FROM THEM TO SET DATE FOR INSPECTION. *TR

NHTSA ODI 10501393

WHILE ATTEMPTING TO ROLL THE VEHICLE FORWARD TO CLEAR A DOORWAY, THE VEHICLE JUMPED FORWARD ABOUT 6 FEET. AT THAT TIME I PULLED MY FOOT OFF THE GAS AND PUSHED THE BRAKE PEDAL TO THE FLOOR. THE VEHICLE STOPPED MOMENTARILY, THEN BEGAN TO ACCELERATE PICKING UP SPEED RAPIDLY AS EVIDENCED BY THE REVVING OF THE ENGINE. I CONTINUED TO PUMP THE BRAKE SINCE HOLDING IT TO THE FLOOR WAS DOING NOTHING. BY THIS TIME I HAD GONE THROUGH A CHAIN LINK FENCE, THROUGH A DITCH OVER A CURB AND CONTINUED TO PICK UP SPEED TO PASS THROUGH A CONCRETE BLOCK WALL AND INTO THE BACK OF A PARKED R.,THE VEHICLE IMPALING ITSELF ON THE STEEL PIPES OF A MOTORCYCLE CARRIER ATTACHED TO THE BACK OF THE R.V. THE VEHICLE COULD NOT MOVE ANY FURTHER BUT THE ENGINE WAS STILL REVVING. NEEDLESS TO SAY THE RAV4 WAS TOTALED AND AMAZINGLY I SUFFERED ONLY MINOR BUMPS AND BRUISES. AT NO TIME DID ANY OF THE AIR BAGS DEPLOY. *TR

NHTSA ODI 10494883

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT ATTEMPTED TO DECELERATE AND THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT ALSO STATED THAT THE RPMS INCREASED GREATLY. THE BRAKES FAILED TO RESPOND TO DECELERATION ATTEMPTS AND THE VEHICLE CRASHED INTO THE PROCEEDING VEHICLE. THERE WERE NO INJURIES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN INVESTIGATOR WILL INSPECT THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

NHTSA ODI 10492106

AFTER OWNING MY NEW 2012 RAV 4 FOR ONLY 3 DAYS, I VISITED A FRIEND'S HOUSE AND ATTEMPTED TO PARK MY CAR ON A SLIGHTLY SLOPED DRIVEWAY. I GOT OUT OF MY CAR AFTER TURNING OFF THE PUSH BUTTON START BUT NEGLECTED TO PUT THE CAR IN PARK. AS I WAS GETTING OUT OF THE CAR, SOMEONE SHOUTED, "YOUR CAR IS ROLLING - STEP ON THE BRAKE!". BY THE TIME I WAS ABLE TO REENTER THE CAR, IT HAD ALREADY ROLLED INTO ANOTHER VEHICLE IN FRONT OF IT. MY RAV 4 WAS DAMAGED, AS WAS THE VW PASSAT WAGON IT RAN INTO. THE DAMAGE TO MY BRAND NEW CAR IS ESTIMATED TO BE $1000. THE DAMAGE ESTIMATE TO THE OTHER CAR IS NOT KNOW YET BUT AT LEAST IN THAT VICINITY. LUCKILY, NO ONE WAS IN BETWEEN THE 2 CARS. THIS IS OBVIOUSLY A HUGE SAFETY CONCERN. *TR

NHTSA ODI 10491595

I WAS DRIVING WESTBOUND ON I-70 AROUND MP 129. THIS IS JUST BEFORE GLENWOOD CANYON. THERE WAS A FLASHING ICY ROAD SIGN AT WHICH TIME, I SIGNALED MY INTENTION TO MOVE TO THE RIGHT LANE WHICH I DID. I SLOWED DOWN AND PUT MY CAR IN 3RD. THIS WAS JUST BEFORE A CURVE TO THE RIGHT WHERE THE ROAD AND VISIBILITY NARROW. THE RIGHT LANE WAS COMPLETELY ICED OVER AS I REALIZED WHEN I GOT AROUND THE CURVE. IN FRONT OF ME, I SAW A PILEUP, BOTH LANES OF TRAFFIC WERE BLOCKED. I TAPPED MY BRAKES TO SLOW DOWN BUT BECAUSE OF THE ICE, I DID NOT STOP OR SLOW DOWN. I WENT AROUND ONE CAR STOPPED IN MY LANE TO AVOID HITTING IT FROM BEHIND. I WENT AROUND ON THE SHOULDER. I CONTINUED TO PUMP THE BRAKE. IMMEDIATELY IN FRONT OF ME WAS A SIERRA 4X 4 THAT WAS PERPENDICULAR TO THE LANE OF TRAFFIC AND IT WAS ALSO BLOCKING THE SHOULDER. I PLOWED INTO IT ABOUT THE MIDDLE OF THE TRUCK AT A RATE OF ANYWHERE OF 25 - 30 MPH. MY AIRBAGS DID NOT DEPLOY. MY DOG AND I WERE BOTH RESTRAINED AND WE SUFFERED NO INJURIES. MY CAR IS IN ALL LIKELIHOOD TOTALED. *TR

NHTSA ODI 10490026

DRIVER SIDE WINDOW SPONTANEOUSLY EXPLODED AND SHATTERED, SENDING GLASS PARTICLES THROUGHOUT THE PASSENGER COMPARTMENT. DRIVER SUSTAINED SMALL CUT TO LEFT MIDDLE FINGER. ROAD CONDITIONS WERE SUNNY AND DRY WITHOUT ROAD HAZARDS. NO OTHER VEHICLES IN VICINITY. NO GRAVEL ON ROAD. WINDOW APPEARED TO BE INTACT PRIOR TO THIS SPONTANEOUS INCIDENT. *TR

NHTSA ODI 10481329

I PARKED MY CAR IN RESIDENTIAL NEIGHBORHOOD AND PROCEEDED TO CROSS STREET WITH MY CAR PARKED BEHIND ME. THANKFULLY A MAN FACING CAR YELLED "YOUR CAR!" MY NEW CAR WAS ROLLING DOWN THE STREET BACKWARDS, GAINING SPEED DOWN THE INCLINE, HEADED FOR CURB, SIDEWALK AND HUGE TREE. I CHASED THE CAR DOWN THE STREET, GOT DOOR OPEN, JUMPED INSIDE VEHICLE AS IT WAS MOVING AND SLAMMED ON BRAKE, INJURING MY BACK AND SHOULDER IN THE PROCESS. THE PUSH-BUTTON START ALLOWED CAR TO "FREE-WHEEL" OUT OF CONTROL WHEN TURNED OFF, LEFT IN DRIVE, AND KEY LEFT IN CAR. I AM IN AND OUT OF CAR MANY TIMES A DAY. NO OTHER CAR I HAVE EVER OWNED WILL ALLOW ME, WITHOUT WARNING, TO LEAVE CAR IF LEFT IN "DRIVE". I WAS NOT INFORMED BY TOYOTA THAT PUSH-BUTTON IGNITION WOULD ALLOW MY CAR TO BECOME A POTENTIAL WEAPON, FREE WHEELING, IF LEFT IN DRIVE AND UNATTENDED. I WOULD LIKE THIS SITUATION TO BE REMEDIED TO SAVE LIVES AND PROPERTY DAMAGE. EVEN AFTER GOING THROUGH THIS FRIGHTENING EXPERIENCE, I CANNOT BE SURE IT WON'T HAPPEN AGAIN WITHOUT AN EFFECTIVE WARNING SYSTEM. *TR

NHTSA ODI 10476964

THE CAR WAS PARKED IN THE DRIVEWAY WITH THE DOORS LOCKED AND THE WINDOWS ROLLED UP. SOMETIME BETWEEN 10PM AND 5:30AM THERE WAS A FIRE THAT CREATED ENOUGH HEAT TO MELT THE COATING ON THE FRONT WINDSHIELD AND BLOW OUT THE FRONT WINDSHIELD, MELT THE CENTER OF THE DASH AND THE AREA BETWEEN THE VISORS WHERE THE CONTROLS FOR THE SUNROOF AND INTERIOR LIGHTS WERE. IT ALSO CAUSED A SHORT IN THE WIRING THAT RESULTED IN TURNING ON THE HEADLIGHTS EVEN THOUGH THE SWITCH WAS OFF. WE HAD TO DISCONNECT THE CAR BATTERY TO TURN OFF THE LIGHTS. TOYOTA DID AN INVESTIGATION AND DECIDED THAT THE AURORA BE ANY BABY ON THE DASH SPONTANEOUSLY COMBUSTED IN THE MIDDLE OF THE NIGHT CAUSING THE FIRE AND DAMAGE. SINCE THERE HAVE BEEN REPORTS OF OTHER TOYOTAS HAVING PROBLEMS WITH ELECTRICAL I THOUGHT YOU WOULD WANT TO KNOW ABOUT THIS CASE. *JS

NHTSA ODI 10462327

TL* THE CONTACT OWNS A 2012 TOYOTA RAV-4. THE CONTACT STATED THAT AFTER ATTEMPTING TO DRIVE IN REVERSE OUT OF A PARKING SPACE WITH THE BRAKE PEDAL ENGAGED, THE VEHICLE SUDDENLY ACCELERATED AND CRASH INTO A PARKED VEHICLE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BRUISES TO HER LEG. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,620. UPDATED 07/25/12*LJ THE CONSUMER STATED THE VEHICLE CHANGED GEARS ON ITS OWN, AND THE GAS PEDAL WENT TO THE FLOOR ON ITS OWN AS WELL. UPDATED 08/08/12

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