What 612 owners told NHTSA about the 2012 Toyota Prius V

ABS Actuator and Booster Assembly failing. No recall was issued but a safety bulletin to the dealer with a cutoff date and nothing issued to consumer to know it needs to be replaced. Now I am outside their service bulleting window with a 3,000 repair that should be covered indefinitely by toyota

NHTSA ODI 11436300

The contact owns a 2012 Toyota Prius. The contact stated while attempting to use the horn, the horn failed to operate as needed. The contact also stated that the front passenger’s air bag warning light illuminated and then turned off. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clock spring failed and needed to be replaced. The vehicle was also taken to an independent mechanic who confirmed the cause of the failure. The vehicle was not repaired. The manufacturer informed the contact that the vehicle was not included in the manufacturer communications regarding the clock spring assembly repair. The vehicle was not repaired. The approximate failure mileage was 90,000.

NHTSA ODI 11432347

I was in freeway going home last night after visiting my mom by point loma area San Diego. I was on 8fwy going east, then I merge to 805fwy South which I always and usually take same route. As I went on ramp of 805 South going on a steep high altitude, my 2012 PriusV stall and I can't accelerate when I was stepping into my gas pedal which I have already pushed it all the way in. So I quickly put emergency lights on and slowly guided my car to the right shoulder. I called AAA which I've been a member for so many years. And believe me it is really a life saver. This safety could have been worst from my experience of been driving for more than 30 years. I got it towed all the way home which was about 7 miles. The traffic was heavy on a Saturday night and I waited for almost 2 hours for my towing. When I got up this late Sunday almost noontime, I went out to check on my car and it is still saying "Check Hybrid System" with all the lights on my module was on. I started it and noticed there was an acceleration so I drove it back to my driveway since the tow truck just drop it off on the curveside close by my residence. It drove ok, and then I started my research online and I recently bought a code reader but not sure if it will work on my hybrid 2012 Prius V. Nothing came out on the reader. I called my buddy which was a certified ASE mechanic but has less experience on hybrid. But he has a more expensive code reader and analyser equipment and tools. I also check the Toyota headquarters and you website about my car on safety recalls. I just had taken this vehicle to the dealer for some sort of worldwide safety recalls on all this typical model. I've also read an additional recall and they just have launched it 01/2019. I've plug in my vin# on all of this sites for a check but nothing is coming out. But their complaint is similar to what's going on to my car. It's "Check Hybrid System" and I believe it's the Inverter issues. Please update me and also the Toyota HQ.

NHTSA ODI 11429201

The brake, abs, and stability control light come on and the brakes require more pressure to work . getting a code C1391 Abnormal Leak in the Accumulator. but I was never informed of this recall and there are no open recalls associated with my car

NHTSA ODI 11428818

Found car tampered with cut in carpet under driver seat to check battery maintenance per Toyota owner manual where hybrid battery was not receiving charge , was running hot Unknown person impersonated me registered my VIN to enroll with Toyota upgraded software app Entune version not with purchase is a 2021 software version with parental like controls, I took to Toyota dealerships below for assistance , new battery and hybrid faulting losing charge, car does not provide hybrid fault notice , loses charge , uses little gas , I researched on side of road to rest throttle and work around as I was driving it could have lost all power and stalled per recall notice needed hybrid software update Ran dr Prius app and finding recalls serviced at Toyota chambers burg pa are coding J0V issue w/inverter not completed and additional engine & battery codes almost causing my car to not enter fail safe mode hybrid battery almost fully discharged as approaching Bay Bridge Service notes from Fitzgerald day there were no issues specific repair request was for diagnostic report of car hybrid battery and sensor check, they claim no issue Only repair was replaced fob key although car at location 10 days, missing fuses found upgrade causes car to get 2-4mpg and burn battery hot/discharge without any dash or other warnings from car Safety recall notice no. 18v-684 are indicative of car symptoms Since incident Easton Md Toyota Service, Arlington Va Koons, Hagerstown MD Toyota and chambers burg refused to provide diagnostics Chambers burg held car did not perform service claiming no issues but noted cut carpet under driver seat above hybrid air vent battery cool/ intake Problem still an issue no Toyota will run diagnostics -

NHTSA ODI 11427529

Brake Booster assembly has failed on my car preventing the regenerative braking to function normally and it could potentially lead to the brakes failing all together. Upon further research it seems to be a common issues with these vehicles and Toyota has a "Customer Support Program" under the code "ZJB" that will replace the faulty brake booster assembly. My car is still technically covered under the service bulletin that Toyota sent out but when I called several dealers and Toyota corporate, they notified me that my car was ineligible due to mileage. I was quoted over $3,000 at various dealers to replace the part to what amounts to a basically very expensive brake job. I am concerned for my safety in terms of the brakes failing while driving. This is my only vehicle and I have started to resort to driving on the city streets as opposed to the freeway.

NHTSA ODI 11425979

Car suddenly had no pick up. There seems to be problems with the engine accelerating/switching gears. This was extremely dangerous while I was driving. Also If just had the car inspected a few months prior.

NHTSA ODI 11425486

The brake, abs, and stability control light come on and the brakes require more pressure to function. The problem is intermittent, but has been happening more often and for longer. The rotors, pads, and brake fluid were looked at within the last month and have no issues. I am getting a code C1391 Abnormal Leak in the Accumulator. The symptoms, as well as my car year and make match this recall, but I was never informed of this recall and there are no open recalls associated with my VIN. https://toyotatalk.com/wp-content/uploads/2019/03/ZJB-Phase-2-.pdf?fbclid=IwAR1I91f2ohQk73kYnbBYOlOi-yYlpgVNQ0leI3N8uWbg7V4IMKgULdG7F10

NHTSA ODI 11424821

There has been a safety recall on my vehicle for the years 2004-2009 models of the Toyota Prius, but my model year is 2012 and I have the exact same issue. 1) My check engine light comes on and off and it appears to be the hybrid electric water pump issue related to the coolant. The cap pops off and spills out. 2) When the light comes on, I am assuming the car is starting to overheat and is putting myself and my 3 year old daughter at risk as this is the primary car we use to transport her. We have just stop taking her out at all due to this issue. When the car overheats, I pull over and it can be risky as sometimes, I am on the highway or local streets. I do not want this issue to cause problems for other other drivers as well while I am trying to pull over where ever I am. 3) The problem as I stated above has been acknowledge by you and Toyota but just for 2004-2009 models. 4) The problem has not been inspected by Toyota, the police, or third party. I have been the only person checking the car and I am using a diagnostic check engine light tool to read the code and looking under the hood to find the coolant pump leaking and popped out just as indicated in the recall for other models. 5) Yes, the check engine light and high temperature light goes on and off. The issue first appeared around November of 2020.

NHTSA ODI 11421353

I went into Toyota of Fort Walton Beach, FL to remedy a recall (NHTSA Recall Number 18V684). She said that this recall is not on their list and thus would do nothing. I want this recall repaired as presently there is a safety risk. There are phrases in this recall of "1 unrepaired recall" and "Recall incomplete".

NHTSA ODI 11421094

Three doors stopped opening and closing with the remote key and inside lock/unlock buttons in a span of three weeks. Not able to open and close the door with the remote key or lock/unlock button is a safety risk. Toyota confirmed that all three door lock actuators failed. Each one costs $800 to replace with a total cost of $2400. It is inspected by Toyota dealership, Toyota 101, 386 convention way, Redwood City, 94063. The car had only 36,448 miles. The problem appeared all of a sudden. First one lock failed. Soon all three locks failed.

NHTSA ODI 11420370

The brakes felt very spongy and the car was having a difficult time coming to a complete stop. The ABS, brake, and stability control lights turned on at the same time. Also, a whirring noise close to the passenger side started happening every 2-3 seconds. After some research I later learned that the noise is most probably coming from a brake pump assembly that has failed and is not able to keep pressure. The car is currently parked since I don’t feel safe to drive it. I contacted a local dealer to see if this part can be changed for free since this is not normal wear and is unsafe. I also learned in online Prius owner forums that there is a large group of Toyota Prius owners with the exact same issue.

NHTSA ODI 11419243

LIGHTS CAME ON AND CODE ARE C1252 AND C1253, BEEPING SOUNDED AND BRAKES WHEN TO FLOOR AND WOULDN'T STOP.

NHTSA ODI 11417885

BRAKE BOOSTER SLOWLY FAILING.... WHEN PRESSING BRAKES IT DOESN'T SMOOTHLY HOLD PRESSURE

NHTSA ODI 11408169

MY TOYOTA PRIUS V ONLY HAS 121,153 MILES ON IT AND DURING A SHORT DRIVE TO WORK WHERE WE NEVER REACHED SPEEDS OVER 50MPHS OUR PRIUS V OVERHEATED CAUSING A BLOWN HEAD GASKET AND ALL SORTS OF COMBUSTION ISSUES. THE REPAIRS WERE $3000. THIS IS A 2ND FAMILY CAR WHICH HAS ALWAYS BEEN MAINTAINED BY EXPERT, LICENSE AUTO MECHANICS. THIS SHOULD NEVER HAPPEN ON A CAR WITH SUCH LOW MILAGE! I HAVE LEARNED THAT THIS IS A COMMON ISSUES WITH THIS TOYOTA PRIUS MODEL AND TOYOTA SHOULD FILE A RECALL AND FIX THE OVERHEATING ISSUES.

NHTSA ODI 11407218

MY TOYOTA PRIUS 2012 WITH 95K MIL. ABS, TRACTION AND BRAKE LIGHTS CAME ON WHILE DRIVING ON HIGHWAY, THE BREAKING WASN'T LIKE USED TO BE, IT WAS MUSHY AFTER THE WARNING LIGHTS, TOOK IT TO TOYOTA DEALERSHIP THEY ESTIMATED $3500 FOR THE BRAKE REPLACEMENT THE FAULT CODES C1241, C1247, C1391 FOUND BREAK BOOSTER AND PUMP ASSY, NEEDED. THIS SHOULD BE RECALLED BY TOYOTA, ITS SAFETY ISSUE, I HAVE OWNED THE CAR SINCE IT HAD 41K MILES AND REGULARLY MAINTAINED THE CAR THROUGHOUT MY OWNERSHIP PERIOD.

NHTSA ODI 11405593

ENGINE -ENGINE HAVE BROKEN HEAD GASKET. COOLANT RESERVOIR STARTED TO DRAIN. COOLANT SLOWLY LEAKS IN INTERNAL COMBUSTION ENGINE DUE TO BROKEN HEAD GASKET. CAUSING SHAKING ENGINE BECAUSE COOLANT CANNOT COMBUST INSIDE THE ENGINE. -ALSO EGR COOLER WAS FULLY CLOGGED BY CARBON THAT CAUSED FAILURE OF CARBON AIR CIRCULATION. BRAKE SLOWLY FAILING BRAKE ACTUATOR IN THE PROCESS. WHEN PRESSING BRAKES, WHINING SOUND IS PRESENT AND BRAKES SLOWLY FAILS TO HOLD PRESSURE IN THE SYSTEM WHEN BRAKES ARE APPLIED. -BRAKE SYSTEM WAS FULLY INSPECTED AND NO LEAKS WERE FOUND AND BRAKE FLUID HOLDS IN FULL LEVEL.

NHTSA ODI 11402958

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKE PEDAL FAILED TO OPERATE CORRECTLY. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROAD, AND DEPRESSED THE BRAKE PEDAL EXTREMELY HARD FOR THE VEHICLE TO STOP. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO BRYAN COLLEGE STATION TOYOTA (728 N. EARL RUDDER FWY, BRYAN, TX 77802, (979)776-0404) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE ISSUE. THE TECHNICIAN CHANGED THE OIL AND ONE WEEK LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED A SECOND TIME AND IT WAS DETERMINED THAT THE BRAKE BOOSTER WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000. THE VIN WAS NOT AVAIILABLE. ## VIN FAILED ## 2012 TOYOTA PRIUS ##

NHTSA ODI 11399716

THIS VEHICLE HAS BEEN BURNING OIL FOR THE PAST 10,000 MILES. VEHICLE HAS HAD ALL SERVICES AND SYNTHETIC OIL CHANGES DONE FROM DAY 1 AT THE DEALERSHIP. OIL CHANGES EVERY 5,000 MILES SINCE DAY 1. AT 90,000 MILES THE CAR STARTED BURNING OIL EXCESSIVELY. COMPLAINTS AND DIAGNOSTICS WERE ATTEMPTED AT TOYOTA FRANCHISE DEALERSHIPS BUT THEY FAILED TO FIND THE ISSUE. FINALLY AT 100,000 MILES THE ENGINE FAILED DUE TO HEAD GASKET FAILURE. THIS VEHICLE IS CLASSIFIED AS A PARTIAL ZERO EMISSION VEHICLE AND IT IS REGISTERED IN A STATE THAT FOLLOWS CALIFORNIA AIR RESOURCE BOARD REGULATIONS AND IS BEING SERVICED IN A STATE THAT FOLLOWS AS WELL. UNDER THE PZEV REGULATIONS, TOYOTA WARRANTIES EMISSION RELATED COMPONENTS FOR 15 YEARS OR 150,000 MILES. UNDER TOYOTAS WARRANTY GUIDE IT STATES SEALS AND GASKETS ARE COVERED. THE MANUAL DOES NOT CLARIFY ANY FURTHER LEAVING THE COVERAGE LEVEL VAGUE AND QUESTIONABLE. UPON TRYING TO GET TOYOTA TO REPLACE THE ENGINE, THEY GAVE US A WEEK OF NO RESPONSES AND FINALLY DECLINING THE CLAIM EVEN WHEN THE MANUAL STATES IT SHOULD BE COVERED. THE OIL BURNING ISSUE WITH THIS MOTOR IS A BIG PROBLEM THAT TOYOTA HAS BEEN TRYING TO COVER UP. TOYOTA IS QUOTING $13,000 FOR ENGINE REPLACEMENT. THEY HAVE A SERVICE BULLETING REGARDING THE OIL BURNING BECAUSE IT'S A KNOWN ISSUE, BUT THEY ONLY HONOR CLAIMS UNDER THE 5 YEAR 60,000 MILES POWER TRAIN WARRANTY.

NHTSA ODI 11397691

ALL THE BRAKE LIGHTS POPPED ON AND CHECK ENGINE LIGHT . THERE WAS A RADAL IN THE ENGINE I GOT THE CHECK ENGINE LIGHT CHECK IT WAS MULTIPLE MIS FIRE SO I CHANGED SPARK PLUGS AND COIL PACKS .YESTERDAY THE VEHICLE STALLED WHILE MOVING AND WOULDN'T GO NO WHERE ELSE . THERE IS A RECALL ON THE CAR THAT MY FIANCE JUST GOT IN THE MAIL AND TOYOTA IN GOLDSBORO NC DOESN'T WANT TO DO ANYTHING ABOUT IT .

NHTSA ODI 11397550

BRAKE MASTER CYLINDER AND BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED.

NHTSA ODI 11395695

MY HORN NO LONGER WORKS. I TOOK IT INTO THE DEALER AND IT WAS DIAGNOSED AS HAVING A FAULTY SPIRAL CABLE. ACCORDING TO INFORMATION ON THE INTERNET, THE SPIRAL CABLE ALSO PLAYS A ROLE IN THE DEPLOYMENT OF THE DRIVER AIRBAG. THIS PART WAS UNDER A RECALL FOR VEHICLES A COUPLE OF YEARS PRIOR. I FEEL THAT IF THIS IS A KNOWN ISSUE AND AN EXTREME SAFETY ISSUE THEN IT SHOULD ALSO BE FIXED UNDER RECALL. THE DEALER PRICE TO FIX THIS IS OVER $800. I HAVE OPENED A CASE WITH TOYOTA #210-128-2281, BUT THEY DON'T SEE IT AS A SAFETY CONCERN AND WILL NOT OFFER ASSISTANCE TO REMEDY THE FAULTY CABLE.

NHTSA ODI 11394459

THE BRAKES BOOSTER AND BRAKE BOOSTER PUMP ASSEMBLY IS DEFECTIVE AND NEEDS TO BE RECALLED SINCE IT'S A MANUFACTURER ISSUE.

NHTSA ODI 11390946

WHEN IDLING THERE IS A LOUD RATTLE AND MULTIPLE RANDOM MISFIRES IN THE ENGINE. APPEARS TO BE A HEAD GASKET LEAK PROBLEM FROM READING FORUMS. I HAVE BEEN TO MULTIPLE REPAIR SHOPS THEY CANNOT DETERMINE THE PROBLEM.

NHTSA ODI 11383446

ABS , TRACTION CONTROL,BRAKE LIGHTS ON. NO POWER ASSIST BRAKE, NO ABS, NO TRACTION CONTROL

NHTSA ODI 11374498