What 684 owners told NHTSA about the 2012 Toyota Prius C

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKE PEDAL FAILED TO OPERATE CORRECTLY. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROAD, AND DEPRESSED THE BRAKE PEDAL EXTREMELY HARD FOR THE VEHICLE TO STOP. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO BRYAN COLLEGE STATION TOYOTA (728 N. EARL RUDDER FWY, BRYAN, TX 77802, (979)776-0404) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE ISSUE. THE TECHNICIAN CHANGED THE OIL AND ONE WEEK LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED A SECOND TIME AND IT WAS DETERMINED THAT THE BRAKE BOOSTER WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000. THE VIN WAS NOT AVAIILABLE. ## VIN FAILED ## 2012 TOYOTA PRIUS ##

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THIS VEHICLE HAS BEEN BURNING OIL FOR THE PAST 10,000 MILES. VEHICLE HAS HAD ALL SERVICES AND SYNTHETIC OIL CHANGES DONE FROM DAY 1 AT THE DEALERSHIP. OIL CHANGES EVERY 5,000 MILES SINCE DAY 1. AT 90,000 MILES THE CAR STARTED BURNING OIL EXCESSIVELY. COMPLAINTS AND DIAGNOSTICS WERE ATTEMPTED AT TOYOTA FRANCHISE DEALERSHIPS BUT THEY FAILED TO FIND THE ISSUE. FINALLY AT 100,000 MILES THE ENGINE FAILED DUE TO HEAD GASKET FAILURE. THIS VEHICLE IS CLASSIFIED AS A PARTIAL ZERO EMISSION VEHICLE AND IT IS REGISTERED IN A STATE THAT FOLLOWS CALIFORNIA AIR RESOURCE BOARD REGULATIONS AND IS BEING SERVICED IN A STATE THAT FOLLOWS AS WELL. UNDER THE PZEV REGULATIONS, TOYOTA WARRANTIES EMISSION RELATED COMPONENTS FOR 15 YEARS OR 150,000 MILES. UNDER TOYOTAS WARRANTY GUIDE IT STATES SEALS AND GASKETS ARE COVERED. THE MANUAL DOES NOT CLARIFY ANY FURTHER LEAVING THE COVERAGE LEVEL VAGUE AND QUESTIONABLE. UPON TRYING TO GET TOYOTA TO REPLACE THE ENGINE, THEY GAVE US A WEEK OF NO RESPONSES AND FINALLY DECLINING THE CLAIM EVEN WHEN THE MANUAL STATES IT SHOULD BE COVERED. THE OIL BURNING ISSUE WITH THIS MOTOR IS A BIG PROBLEM THAT TOYOTA HAS BEEN TRYING TO COVER UP. TOYOTA IS QUOTING $13,000 FOR ENGINE REPLACEMENT. THEY HAVE A SERVICE BULLETING REGARDING THE OIL BURNING BECAUSE IT'S A KNOWN ISSUE, BUT THEY ONLY HONOR CLAIMS UNDER THE 5 YEAR 60,000 MILES POWER TRAIN WARRANTY.

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ALL THE BRAKE LIGHTS POPPED ON AND CHECK ENGINE LIGHT . THERE WAS A RADAL IN THE ENGINE I GOT THE CHECK ENGINE LIGHT CHECK IT WAS MULTIPLE MIS FIRE SO I CHANGED SPARK PLUGS AND COIL PACKS .YESTERDAY THE VEHICLE STALLED WHILE MOVING AND WOULDN'T GO NO WHERE ELSE . THERE IS A RECALL ON THE CAR THAT MY FIANCE JUST GOT IN THE MAIL AND TOYOTA IN GOLDSBORO NC DOESN'T WANT TO DO ANYTHING ABOUT IT .

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BRAKE MASTER CYLINDER AND BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED.

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MY HORN NO LONGER WORKS. I TOOK IT INTO THE DEALER AND IT WAS DIAGNOSED AS HAVING A FAULTY SPIRAL CABLE. ACCORDING TO INFORMATION ON THE INTERNET, THE SPIRAL CABLE ALSO PLAYS A ROLE IN THE DEPLOYMENT OF THE DRIVER AIRBAG. THIS PART WAS UNDER A RECALL FOR VEHICLES A COUPLE OF YEARS PRIOR. I FEEL THAT IF THIS IS A KNOWN ISSUE AND AN EXTREME SAFETY ISSUE THEN IT SHOULD ALSO BE FIXED UNDER RECALL. THE DEALER PRICE TO FIX THIS IS OVER $800. I HAVE OPENED A CASE WITH TOYOTA #210-128-2281, BUT THEY DON'T SEE IT AS A SAFETY CONCERN AND WILL NOT OFFER ASSISTANCE TO REMEDY THE FAULTY CABLE.

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THE BRAKES BOOSTER AND BRAKE BOOSTER PUMP ASSEMBLY IS DEFECTIVE AND NEEDS TO BE RECALLED SINCE IT'S A MANUFACTURER ISSUE.

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2012 PRIUS C SUDDEN INVERTER FAILURE CAUSED CAR TO STALL ON BUSY STREET, PUTTING DRIVER AT SERIOUS RISK. CAR IS WELL MAINTAINED NEWER MODEL WITH MODERATELY LOW MILEAGE AND NO PRIOR ISSUES. CAR IS NO LONGER OPERABLE UNTIL INVERTER IS REPLACED. TOYOTA HAS HAD PRIOR LAWSUITS, COMPLAINTS AND RECALLS DUE TO INVERTER FAILURE. MY SPECIFIC VIN WAS NOT INCLUDED IN RECALL, BUT SAME INCIDENT OCCURRED AS DESCRIBED IN RECALL BULLETINS POSTED BY TOYOTA AND COMPLAINTS ON NHTSA.GOV WEBSITE. TOYOTA REFUSES TO INCLUDE MY VIN UNDER RECALL.

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WHEN IDLING THERE IS A LOUD RATTLE AND MULTIPLE RANDOM MISFIRES IN THE ENGINE. APPEARS TO BE A HEAD GASKET LEAK PROBLEM FROM READING FORUMS. I HAVE BEEN TO MULTIPLE REPAIR SHOPS THEY CANNOT DETERMINE THE PROBLEM.

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ABS , TRACTION CONTROL,BRAKE LIGHTS ON. NO POWER ASSIST BRAKE, NO ABS, NO TRACTION CONTROL

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ON 11/3/2020, SEVERAL WARNING LIGHTS APPEARED ON THE DASH. AFTER RESEARCHING THE COMBINATION OF LIGHTS AND SOUNDS FROM THE BRAKE PEDAL I DETERMINED THAT THE BRAKE ACTUATOR IS FAILING. PER MY RESEARCH, CONTINUING TO OPERATE THE VEHICLE CAN RESULT IN A LOSS OF BRAKING ASSISTANCE. OTHER TOYOTA PRIUS MODELS ARE COVERED UNDER EXTENDED WARRANTIES (REFERENCE ZJB), BUT THE PRIUS V MODELS, WHICH USE THE SAME ACTUATOR, ARE NOT. AN ACCIDENT/INCIDENT HAS NOT YET OCCURED, BUT THIS SEEMS LIKE A HUGE CASE OF NEGLIGENCE ON TOYOTA.

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A RECENTLY PURCHASED USED TOYOTA PRIUS V WHICH WAS OWNED BY A DEALER A MATTER OF 2 MONTHS AGO WAS SOLD TO ME AND THE ABS/BRAKE ACTUATOR FAILURE BEGAN. THE VEHICLE IS OUTSIDE OF THE 150K/10YR WARRANTY THEY WANT TO COVER, HOWEVER IS EXTREMELY DANGEROUS AND HAS ALREADY NEARLY CAUSED ME TO BE IN AN ACCIDENT AS THE BRAKE POWER MASSIVELY FLUCTUATES. I WAS DRIVING ON THE HIGHWAY AT THE 75MPH FROM PHOENIX TO TUCSON APPROX 120 MILES. THE LIGHT CAME ON PART WAY THROUGH AND SUDDENLY THE BRAKES WENT FROM BEING SENSITIVE AND RESPONSIVE TO NEEDING A LOT OF PRESSURE APPLIED TO PROPERLY SLOW. WHEN A DIESEL BIG RIG SWERVED IN FRONT OF ME TO AVOID AN OBSTACLE THAT I WOULD EASILY HAVE BEEN ABLE TO BRAKE FROM TYPICALLY, I WAS NEARLY SLAMMED INTO THE BACK END OF HIM WITH VERY LITTLE POWER. THE LIGHT FLIPPED BACK OFF ABOUT TIME I MADE IT TO TUCSON, THEN WHEN COMING TO A STOP AT A DANGEROUS INTERSECTION ON MY WAY THROUGH CITY STREETS HOME CROSSING KOLB AND VALENCIA (A SITE OF MANY AN ACCIDENT), I NEARLY WENT INTO THE INTERSECTION WHEN THE BRAKE SYSTEM SUDDENLY CUT OUT AGAIN. WHEN I SPOKE TO THE LOCAL DEALERSHIP THIS MORNING THEY TOLD ME THIS WAS A KNOWN PROBLEM BUT SINCE IT WAS OUT OF WARRANTY I'D HAVE TO COVER 2500 TO REPLACE WHAT IS A KNOWN DEFECT WITH THIS VEHICLE. THAT'S [XXX] AND DANGEROUS. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

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TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP, THE CONTACT TURNED LEFT WITH THE ACCELERATOR PEDAL DEPRESSED HOWEVER, THE VEHICLE FAILED TO EXCEED 9 MPH. THE CONTACT DROVE THE VEHICLE HOME AND HAD VEHICLE TOWED TO LIBERTY TOYOTA (4397 ROUTE 130 SOUTH BURLINGTON, NEW JERSEY 08016, (609)-386-6300) TO BE DIAGNOSED. THE MECHANIC LOCATED THE FAILURE AT THE INVERTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,000.

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WHILE DRIVING IN INTERSTATE TRAFFIC THE CAR LOST POWER AND WOULD ONLY GO 11MPH. WHEN I GOT TO A SAFE PLACE TO PULL OVER THE HYBRID SYSTEM SHOWED FAILURE AND SEVERAL OTHER WARNING LIGHTS. THE CAR HAD A PREVIOUS RECALL FOR POWER MANAGEMENT COMPLETED IN 4/2019. THIS IS AN INVERTOR FAILURE

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DRIVERS SIDE DOOR LOCK MALFUNCTION.DRIVERS SIDE DOOR WILL NOT OPEN WITH KEYLESS REMOTE OR BY RESTING MY HAND ON THE DOOR HANDLE WHICH SHOULD AUTOMATICALLY OPEN ALL DOORS. I TRIED USING ELECTRONIC UNLOCK BUTTON INSIDE DRIVERS SIDE DOOR AND ALSO WON'T OPEN.IT APPEARS TO BE A BAD DRIVERS SIDE UNLOCK ACTUATOR WHICH HAS SO MANY COMPLAINTS THAT ITS OBVIOUS THIS PART IS NOT BUILT CORRECTLY. IT IS A SAFETY CONCERN BECAUSE YOU CAN GET LOCKED INSIDE VEHICLE.

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THE ABS BRAKE PUMP EXPERIENCED AN "INTERNAL FAILURE" AT MILEAGE OF 113K. THERE IS A CUSTOMER SERVICE NOTICE THAT COVERS 2012 TOYOTA PRIUS AND PRIUS PLUG IN FOR THE SAME ISSUE REGARDLESS OF MILEAGE UNTIL 2019, AND THEN UP TO 150K MILES AFTER THAT. HOWEVER, MY 2012 PRIUS V WAS NOT COVERED. THIS ABS BRAKE PUMP JUST SUDDENLY FAILED, THERE WEREN'T ANY LEADING INDICATORS. TOYOTA KNOWS IT SUPPLIED DEFECTIVE PARTS FOR THE ABS BRAKE PUMP. THERE IS ALREADY A LAWSUIT OF OTHER 2012 PRIUS V OWNERS COMPLAINING OF THE SAME. HOWEVER, TOYOTA HAS NOT CORRECTED THEIR SERVICE NOTICE. THEY WON'T RELEASE THE DETAILS OF HOW THEY CAN JUSTIFY COVERAGE TO ALL OTHER 2012 PRIUS, AND PRIUS PLUG-IN, BUT NOT PRIUS V. THE REPAIR IS SIGNIFICANT ~ $3,500. ALSO, LAST YEAR MY ENGINE BLOCK WAS CRACKED AND NEEDED TO BE REPLACED. THANKFULLY, THIS HAPPENED ~ 80K MILES, SO IT WAS STILL UNDER EXTENDED WARRANTY. BUT THIS FAILURE WAS SURPRISING FOR A TOYOTA. I HAD WONDERED WHY I HAD TO CHANGE THE OIL MORE QUICKLY THAN THE RECOMMENDED 10K, I WOULD CHANGE IT EVERY 5-7K, OR AT LEAST HAVE IT CHECKED. IT SEEMS THEY HAVE THE SAME ISSUES WITH THEIR 2020 RAV 4S. I'M SURPRISED THEY HAVEN'T FIXED AN ISSUE FROM A 2012 VEHICLE YET BY 2020.

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IT IS HAVING HEAVY MISS FIRE WHICH MAKE THE ENGING SHAKING TOO MUCH MANY TIMES

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TL-

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AT ABOUT 100,000 MILES THE ENGINE BEGAN USING (BURNING) OIL AT THE RATE OF ABOUT 1 QUART EVERY 1000 MILES. NOW AT 150,000 MILES THE OIL USAGE IS 1 QUART PER 500 MILES. THE OIL HAS BEEN CHANGED USING THE RECOMMENDED LUBRICANT MORE OFTEN THAN REQUIRED SINCE THE CAR WAS NEW. TOYOTA IS AWARE OF THE PROBLEM AND HAS REDESIGNED THE PISTONS AND RINGS BUT BUT OFFERS NO FINANCIAL HELP FOR CARS OFF WARRANTY. THE DEALER ESTIMATED REPAIR COST IS OVER $5000.

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I WAS DRIVING MY 2012 PRIUS C AND I'M MIDDLE OF TRAFFIC MY CAR LOST ITS POWER, THANKFULLY I WAS ABLE TO PARK THE CAR. I GOT IT TOWED TO THE DEALERSHIP AND THEY TOLD ME IT'S THE INVERTER. I ADVISED THAT I HAD READ ON RECALLS ON THEM THEY SAID MY CAR DIDN'T HAVE A RECALL THEY ARE WANTING ME TO PAY 4K FOR A NEW INVERTER ( WHICH I KNOW IT'S THE SAME ISSUE OTHER 2012 PRIUS C HAVE HAD ISSUES TOO). IT'S UPSETTING THAT NO INVESTIGATION IS TAKING PLACE JUST SORRY AND OHH BY THE WAY THE EMPLOYEE AT THE DEALERSHIP HANDLING MY CASE OFFERED ME $200 FOR MY CAR SAID I WOULD NOT GET MORE THAN $400 IF I TRIED SELLING IT LIKE THAT. VERY UNPROFESSIONAL AND CAN'T EVEN TRUST MY OWN DEALERSHIP.

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MY 2012 PRIUS WAS DIAGNOSED AT OUR TOYOTA DEALERSHIP. THEY SAID IT NEEDS A BRAKE BOOSTER/SOLENOID. WHEN I LOOKED INTO IT, IT SEEMS THAT THIS HAS HAPPENED TO HUNDREDS OF CONSUMERS WITH PRIUS CARS FROM THE SAME ERA. IT IS A DEVASTATING $3,000 REPAIR. TOTAL INJUSTICE IF IT IS A MANUFACTURER ISSUE AS IT SEEMS.

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[XXX] CAR DOES NOT STARTS STALLING DOES NOT LOCK OR UNLOCK DOES NOT RESPOND TO KEY FOB DOES NOT RESPOND POWER BUTTON OR START BUTTON MAKES SOME KIND OF NOISE WITH ALL LIGHTS BLINKING REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

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APPROXIMATELY 2 MONTHS AGO I STARTED HAVING PROBLEMS WHEN STARTING THE CAR IN THE MORNINGS OR AFTER THE VEHICLE SAT FOR A WHILE. WHEN STARTING THE VEHICLE IT WOULD SHAKE AND RUN ROUGH BUT WOULD RUN GOOD AFTER IT WARMED UP. I TOOK IT TO MY LOCAL TOYOTA DEALER AND A MANIFOLD AND A SENSOR WAS ORDERED BY THE DEALER. THE NEXT DAY I WENT BACK TO THE DEALER TO HAVE THE PARTS INSTALLED. I SAT IN THE WAITING AREA FOR OVER 2 HOURS ONLY TO BE TOLD IT WAS NOT THE MANIFOLD AND SENSOR. AFTER A SCOPE WAS USED TO DIAGNOSE THE PROBLEM. THIS TIME I WAS TOLD I EITHER HAD A LEAKING GASKET OR A CRACKED ENGINE HEAD. THIS PRIUS V ONLY HAS 94245 MILES ON THE ENGINE. IT HAS ALWAYS HAD REGULAR MAINTENANCE AT THE TOYOTA DEALER. THE DEALERSHIP QUOTED ME TO REPLACE THE ENGINE AT $6000.00. I HAVE NEVER HAD A VEHICLE WITH LESS THAN 100,000 MILES USAGE TO NEED A NEW REBUILT ENGINE ESPECIALLY A TOYOTA PRODUCT. I AM VERY DISAPPOINTED IN TOYOTA. THIS WAS A KNOWN CONCERN ON TOYOTA'S PART AND IT WAS NOT PROPERLY ADDRESSED IN A RECALL, NOW I AM LEFT HOLDING A VERY EXPENSIVE BAG. HOW MANY OTHER UNSUSPECTING,CUSTOMERS WILL YOU LOSE BESIDES ME

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MY ABS ACTUATOR HAS COMPLETELY FAILED. I WAS GETTING CODE C1391 WHEN I FIRST HAD THE PROBLEM DIAGNOSED AND RECENTLY IT FINISHED FAILING COMPLETELY. I WAS ON THE HIGHWAY WHEN IT DID AND I SEVERELY LOST BRAKE PRESSURE AND ALMOST GOT IN A CAR ACCIDENT BECAUSE OF IT. THIS ISSUE WAS RECALLED ON REGULAR PRIUS HATCHBACKS BUT BECAUSE THE PRIUS V'S ABS PUMP SYSTEM IS SLIGHTLY DIFFERENT TO COMPENSATE FOR THE DIFFERENT WEIGHT OF THE PRIUS V, THE PRIUS V DOEST FALL UNDER THE EXTENDED WARRANTY TO HAVE THE ISSUE FIXED EVEN THOUGH IT IS THE EXACT SAME ISSUE THAT THE REGULAR PRIUS' HAVE BEEN HAVING WHICH THEY EXTENDED THE WARRANTY ON. IM EXTREMELY FRUSTRATED BECAUSE I HAVE CALLED MY DEALERSHIP AS WELL AS THE TOYOTA HELPLINE TO REPORT THIS AND THEY SAY THAT THERES NOTHING THEY CAN DO FOR ME AND THAT MY CAR IS JUST NOT COVERED UNDER THE EXTENDED WARRANTY BECAUSE THE WARRANTY DIDNT APPLY TO PRIUS V'S EVEN THOUGH ITS THE SAME PART HAVING THE SAME ISSUE. I'VE BEEN QUOTED $4,000 TO HAVE THIS FIXED AND I CAN'T AFFORD THAT RIGHT NOW.

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THE MASTER BRAKE CYLINDER BROKE DOWN ON MY CAR. THE WARNING LIGHTS FINALLY CAME ON HOWEVER THE ISSUE WAS NOTICEABLE BEFORE THAT AS THE CAR BRAKING AT LOW SPEEDS CREATED SLIGHT STUTTERING STOPS WHEN COMING TO THE END OF A COMPLETE STOP PLUS MORE IMPORTANTLY, WE NOTICED BRAKING WAS GETTING MORE DIFFICULT AT CERTAIN TIMES. THIS ISSUE IS CREATING A COST OF OVER $3000 TO REPAIR. NUMEROUS OTHERS EXPERIENCED THIS SAME ISSUE WITH THE PREVIOUS PRIUS MODEL (GEN 3) AND TOYOTA ACKNOWLEDGED IT AND EXTENDED THE WARRANTY TO THOSE MODELS BUT NOTHING SEEMED TO BEEN HAVE CORRECTED WITH THE PRIUS V. *TR

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THE STEERING WHEEL MAKE A CLUNKING NOISE AND FEEL LIKE IT'LL FALL OFF WHEN DRIVEN. *TR

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