Jan 17, 2019Transmission & drivetrainElectrical systemBrakes
FROM DATE OF PURCHASE, VEHICLE PERFORMED UNPREDICTABLY. TRANSITIONING FROM ELECTRIC TO MOTOR WAS ROUGH AND NOTICEABLE. AT 600 MILES, A SIGNIFICANT IMPACT WAS FELT DURING TRANSITION. DEALER FOUND NOTHING. BRAKE PEDAL TRAVELED TO THE FLOOR AND VEHICLE WENT THROUGH STOP SIGN AT LOW SPEED. ROUTE 44 TOYOTA INSISTED I NEEDED TO GET USED TO ELECTRONIC BRAKES. TOYOTA INSISTED BRAKES WORKED AS PRESCRIBED. RECENTLY, A AAA DRIVER DISCOVERED THE GROUND WIRE ON THE BATTERY WAS LOOSE. THE BATTERY WAS REPLACED AND THE VEHICLE NOW FUNCTIONS AS DESCRIBED, THE HILL HOLD FUNCTIONS AS DESCRIBED. NHTSA DID AN INSPECTION IN RESPONSE TO A DEFECT PETITION - VEHICLE DID NOT PERFORM AS DESCRIBED IN THE FEDERAL REGISTER. BRAKE PEDAL IS NOW HIGH, AS IT WAS INITIALLY. THIS VEHICLE WAS SENT FROM THE FACTORY WITH A LOOSE BATTERY GROUND AND IT WAS COVERED UP BY EVERYONE FROM TOYOTA, DEALERSHIPS TO NHTSA WHEN THE CORRECTION WAS SIMPLE. TOYOTA DOES NOT STAND BEHIND THEIR PRODUCT.
NHTSA ODI 11170640
Jan 4, 2019Electronic Stability Control (esc)Brakes
PROBLEM WITH BRAKING SYSTEM INVOLVING, THE OTHER DAY THE CAR WAS ON AND SUDDENLY THREE (3) WARNING LIGHTS CAME ON: BRAKE LIGHT, ABS LIGHT AND TRACTION CONTROL LIGHT. THERE IS ALSO NOW A PUMPING SOUND COMING FROM UNDER THE INTERIOR OF THE DASH (ON IT AT LEAST SOUNDS THAT IS WHERE IT'S COMING FROM. THE CAR HAS 151,428 MILES ON IT. I'VE INCLUDED PICTURES OF THE CURRENT EROR CODE, MILEAGE AND DASH LIGHTS THAT ARE ON.
NHTSA ODI 11165756
Dec 3, 2018Brakes
THE VEHICLE WAS TRAVELING OVER 60 MPH WHEN THE ABS, BRAKE AND TRACTION LIGHTS CAME ON AND THE BRAKE BECAME IMMEDIATELY SPONGY AND I HAD TO DEPRESSED EVEN HARDER (PAST THE FOAMINESS) TO REDUCE SPEED. A MOTOR COULD BE HEARD TRYING TO TURN OVER ON THE BRAKE SYSTEM. THE CAR SPEED WAS REDUCED TO 25-30 MPH ON THE HIGHWAY BUT THE SPONGY BRAKES CONTINUED. WITHIN 5 MIN I PULLED OFF THE HIGHWAY AND INTO A PARKING LOT. PARKED THE CAR, TURNED IT OFF AND ON TO SEE IF THAT WOULD REMEDY THE SITUATION AND NOTHING CHANGED. I THEN CALLED THE TOYOTA DEALERSHIP'S SERVICE DEPARTMENT TO BOOK AN IMMEDIATE APPOINTMENT AND ARRIVED AT THE DEALERSHIP APPROXIMATELY 40 MINUTES LATER. THE CAR WAS LOOKED AT AND I WAS TOLD THAT THE BRAKE ACTUATOR WAS THE ISSUE AND THAT THEY WOULD LIKE TO CONTACT TOYOTA TO SEE IF THIS WAS IN WARRANTY OR PART OF THE RECALL. I WAS TOLD THE NEXT DAY THAT THE COST OF INSTALLATION AND PARTS WOULD BE AT LEAST $4,000 AND THAT I WOULD NEED TO PAY THE FULL AMOUNT AS TOYOTA WAS TAKING NO RESPONSIBILITY. I CALLED THE TOYOTA CUSTOMER SERVICE LINE, EXPLAINED MY SITUATION AND WAS TOLD THE SAME THING AS I WAS TOLD AT THE DEALERSHIP. I FEEL THAT THIS BRAKE ACTUATOR (ITS PARTS, ITS COMPOSITION AND/OR ITS INSTALLATION) IS A SYSTEMIC ISSUE WITH TOYOTA PRODUCTS AND A KNOWN ISSUE WITH TOYOTA PRIUS' IN 2009 AND 2010. TANGENTIAL TO THIS ISSUE, MY FATHER OWNS A TOYOTA CAR AS WELL AND HAS ALSO HAD TO HAVE HIS ACTUATOR REPLACED THIS YEAR. TOYOTA SHOULD BE HELD RESPONSIBLE FOR ALL FAULTY PARTS AND INSTALLATION AND PURCHASE OF NEW PARTS. MY MAINTENANCE RECORD IS EXEMPLARY AND MY DRIVING RECORD IS AS WELL SO THIS IS NOT REGULAR WEAR AND TEAR IN MY OPINION.
NHTSA ODI 11155778
Nov 1, 2018BrakesCrash
I WAS TRAVELING NORTH ON THE HIGHWAY. I WAS GOING BETWEEN 50 AND 55 MPH WHEN THE TRAFFIC LIGHT TURNED TO YELLOW AND THEN TO RED. WHEN I APPLIED THE BREAKS NOTHING HAPPENED. MY VEHICLE ACTUALLY APPEARED TO SPEED UP. I RELEASED THE BRAKE THEN PUMPED THE BREAK TWICE THEN AGAIN APPLIED THE BREAK, THIS TIME STOMPING HARDER AND WITH BOTH FEET. MY VEHICLE DID NOT STOP OR EVEN SLOW. I WENT THROUGH THE LIGHT, RESULTING IN A CAR ACCIDENT. I T BONED ANOTHER CAR.
NHTSA ODI 11144698
Oct 30, 2018Brakes
BRAKES FAILING, GETTING A C1391 CODE, LEAK IN ACCUMULATOR. TOYOTA HAS A WARRANTY ENHANCEMENT FOR THIS ISSUE ON THE 2010 MODEL BUT IT HAS NOT EXTENDED TO 2011 OR 2012 MODELS. I CONTACTED LOCAL DEALER AND NATIONAL REPRESENTATIVES AND WAS REFUSED ANY ASSISTANCE FROM TOYOTA. THIS ISSUE HAPPENED TWICE OVER THE LAST TWO DAYS, BOTH TIMES WHILE VEHICLE IN MOTION ON A CITY STREET. WARNING LIGHTS CAME ON AND ALMOST NO STOPPING POWER.
NHTSA ODI 11144185
Oct 29, 2018Brakes
BRAKE ACTUATOR /MASTER BRAKE CYLINDER BROKEN, SAME ISSUE AS PREBIOUS MODELS OF THE PRIUS.
NHTSA ODI 11143936
Oct 5, 2018Brakes
VARIOUS ALERTS LIGHTED, BRAKES, ABS, ANTI SKID. LOST SOME BRAKING... TOO SOFT AND FUNNY LIKE... NEEDED PUMPING. COST OF REPAIR TO REPLACE BRAKE PUMP SYSTEM INCLUDING THA ACTUATOR(BUSTER). BRAKE PADS FOR $3,700 +. AT TOYOTA CALESA IN PUERTO RICO.
NHTSA ODI 11133608
Sep 22, 2018Brakes
ABS BRAKE IS NOT WORKING. WHILE I WAS DRIVING ON A CITY TRAFFIC AND COME TO A COMPLETE STOP AT THE TRAFFIC LIGHT, THE BRAKE PEDAL WENT DEEP WHEN I STEP ON IT AND IT TOOK ME MORE TIME TO STOP THAN I EXPECTED IT. I WENT AND GOT IT RED THE CODE C1391 ABNORMAL LEAK IN ACCUMULATOR.
NHTSA ODI 11130742
Sep 20, 2018Brakes
THE BACK BRAKES AUTOMATICALLY RELEASE AT 5 MPH WHEN DECREASING SPEED AND ONLY WHEN ITS WET OUTSIDE. THE CAR IS NOW AT 365,000 MILES AND IT IS STILL DOING IT 6 YEARS LATER
NHTSA ODI 11130403
Sep 17, 2018Brakes
A NUMBER OF LIGHTS CAME ON...ABS, ANTI SKID, SYSTEM FAILURE, ETC. THE BRAKES STARTED TO FEEL VERY FUNNY AND STARTED TO MAKE A STRANGE NOISE. TOOK IT TO TOYOTA AND THEY SAID IT WAS NOT SAFE TO DRIVE BECAUSE OF THE BRAKES. NEEDED THE BRAKE SYSTEM (ACTUATOR IS THE NAME I BELIEVE).
NHTSA ODI 11129946
Jun 18, 2018BrakesCrash
WHILE PULLING INTO A PARKING SPACE (SPEED LESS THAN 5 MPH) AND APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE CAR SEEMED TO SPEED UP. THE CAR JUMPED THE CURB AND STRUCK A TREE. A GOOD SAMARITAN ASSISTED AND ACTUALLY GOT IN THE CAR AND FOUND THE BRAKE PEDAL WENT TO THE FLOOR. SHORTLY AFTER THE ACCIDENT THE BRAKES RETURNED TO NORMAL OPERATION. THIS IS THE SECOND TIME THAT THE CAR HAS EXPERIENCED SIMILAR PROBLEMS. IN 2014 WHILE PULLING INTO THE DRIVEWAY THE BRAKE PEDAL WENT TO THE FLOOR AND STRUCK THE HOUSE. SHORTLY AFTER THE BRAKES RETURNED TO NORMAL OPERATIONS. TOYOTA WAS NOTIFIED AND INSPECTED THE CAR'S COMPUTER AND BRAKING SYSTEM PER CASE NUMBER 1410012557. AFTER THE INSPECTION TOYOTA SAID THAT THERE WERE NO BRAKE ISSUES FOUND WITH THE CAR AND STATED THAT IT WAS SAFE TO DRIVE. OBVIOUSLY THERE IS AN ISSUE WITH THE BRAKING SYSTEM IN THESE CARS.
NHTSA ODI 11102264
Jun 11, 2018Brakes
THE BRAKE LIGHT, ABS LIGHT, TRACTION CONTROL LIGHT ALL CAME ON AT ONCE WHILE DRIVING NORMALLY. IT DID NOT AFFECT THE DRIVABILITY OF THE VEHICLE. I TOOK IT TO THE LOCAL TOYOTA DEALERSHIP TO DIAGNOSE THE PROBLEM. THE SERVICE SPECIALIST SAID THAT THIS IS A KNOWN PROBLEM WITH THESE CARS AND QUOTED A $2500 SERVICE PRICE TO REPLACE IT. IF IT IS THIS KNOWN AND THIS EXPENSIVE TO REPLACE THEN IT SHOULD BE INCLUDED IN A RECALL. THAT WOULD MAKE IT A DESIGN FLAW BY THE MANUFACTURER.
NHTSA ODI 11101128
Apr 25, 2018Brakes
BRAKE ACTIVATOR UNIT FAILED AFTER 4 MONTHS OF REPORTING THE ISSUE TO TOYOTA. IT FOLLOWS THE CONDITIONS INDICATED ON TOYOTA WEN ZG1. VEHICLE WAS IN MOTION AT HIGHWAY SPEED WHEN BRAKING MALFUNCTION OCCURRED. VEHICLE WAS CONTROLLABLE AND ALLOW FOR SECURE STOP. BRAKE RESPONSE WAS SLUGGISH AND HARD ON THE FOOT.
NHTSA ODI 11090155
Feb 8, 2018Brakes
WHILE DRIVING AT 45MPH VSC, PARKING BRAKE, AND ABS LIGHTS COMES ON AND STAYS ON AFTER RESEARCH IT SEEMS TO BE A FAIRLY COMMON ISSUE WITH THE 2012 PRIUS. STILL WAITING FOR TOYOTA TO DO SMETHING ABOUT IT
NHTSA ODI 11071863
Feb 6, 2018Electronic Stability Control (esc)Brakes
ON JAN. 3, 2018 WHILE MOVING AT A MINIMUM SPEED (LESS THAN 15 MPH) I APPLIED THE BRAKES AND SEVERAL WARNING LIGHTS ILLUMINATED (BRAKES, ABS, TRACTION CONTROL) ALONG WITH A WARNING SOUND. THIS WAS ON A CITY STREET, DRIVING IN A STRAIGHT LINE. I WAS ABLE TO BRAKE TO A STOP. I THEN ATTEMPTED TO CONTINUE TO DRIVE AT A VERY LOW SPEED BUT SOON LOST ALL ABILITY TO BRAKE THE VEHICLE AND I COASTED TO A STOP. I HAD THE VEHICLE TOWED TO A LOCAL TOYOTA DEALER. I WAS TOLD THE BRAKE ACTUATOR HAD FAILED AND WAS CHARGED $3288 PLUS TAX FOR THE REPAIR. I RECEIVED THE CAR ON JAN. 9, 2018 FROM THE DEALER. ON JAN. 12, 2018 THE CAR FAILED ONCE AGAIN IN THE EXACT SAME MANNER. THE DEALER KEPT THE CAR UNTIL FEB. 1, 2018 AT WHICH TIME THEY RETURNED THE CAR TO ME AT NO CHARGE, STATING THEY HAD CHANGED THE SAME EXACT PART AS BEFORE. THE CAR HAS 84,000 MILES AND I PURCHASED IT NEW. I UNDERSTAND TOYOTA HAS ISSUED RECALLS FOR THIS ISSUE ON OTHER MODELS BUT NOT ON MY VEHICLE. I HAVE RETAINED MY REPAIR INVOICES BUT AM UNABLE TO UPLOAD THEM AT THIS TIME.
NHTSA ODI 11067249
Jan 27, 2018Brakes
ON SUNDAY DECEMBER 17, 2017 AT ABOUT 3:00 PM I WAS DRIVING WITH MY FAMILY (WIFE AND TWO KIDS) IN SOUTH FLORIDA ON US HIGHWAY 1. THE WEATHER WAS CLEAR AND I WAS TRAVELING ABOUT 55 MPH. THEN WITHOUT ANY WARNING A NUMBER OF TROUBLE INDICATOR LIGHT ILLUMINATED ON THE DASH. WHEN THE LIGHTS CAME ON I WAS DRIVING IN A STRAIGHT LINE WITH JUST ENOUGH GAS PEDAL INPUT TO MAINTAIN MY 55 MPH SPEED. STARTLED BY THE LIGHTS I LIFTED MY FOOT OFF THE THROTTLE AND ATTEMPTED TO APPLY THE BRAKES. WHEN I ATTEMPTED TO APPLY THE BRAKE PEDAL I HAD LITTLE TO NO BRAKES AND I HAD TO 'STAND ON THE BRAKE PEDAL' (PRESS IT AS HARD AS I COULD) TO GET THE CAR TO SLOW AND EVENTUALLY STOP WHILE PULLING ONTO THE SHOULDER OF THE ROAD. I WAS SCARED AND SHOCKED AT THE SAME TIME. I TURNED THE CAR OFF AND BACK ON THINKING IT MIGHT FIX THE PROBLEM. IT DID NOT. I WAS ABLE TO GET THE CAR HOME AND THE VERY NEXT MORNING TOOK IT TO SOUTH DADE TOYOTA. I WAS ABLE TO GET IT HOME AND TO THE DEALER BY DRIVING VERY SLOW KEEPING A VERY LARGE SPACE CUSHION AND STANDING ON THE BRAKE PEDAL WHEN I NEEDED TO STOP. WHILE I DID NOT CRASH UNDERSTANDABLY I WAS SCARED BECAUSE YOU SHOULD NOT JUST LOSE BRAKES OUT OF THE BLUE. AT THE DEALER THEY INFORMED ME THAT THE BRAKE ACTUATOR FAILED AND NEEDED REPLACEMENT COSTING $5734.94. I DID RESEARCH AND FOUND THAT TOYOTA ISSUED A WARRANTY EXTENSION ZG1 FOR THIS EXACT PROBLEM BUT WAS TOLD BY THE DEALER THAT MY VIN WAS NOT PART OF THE PROGRAM EVEN THOUGH MY VEHICLE EXPERIENCED THE EXACT PROBLEM. I REACHED OUT TO TOYOTA COOPERATE AND WHILE THEY AGREED THAT YES I HAD THE SAME PROBLEM MY VIN WAS NOT PART OF THE PROGRAM (THEY GAVE ME A CASE # 1712180647). HOWEVER THEY DID OFFER $2207.57 AS A GOOD WILL GESTURE TOWARDS THE REPAIR. I PAID $3527.37. TOYOTA KNOWS OF A LIFE SAFETY PROBLEM AND HAS CHOSEN TO LIMIT THE PROGRAM. MY MILEAGE WAS 106,451 AND UNDER THE PROGRAM WOULD HAVE BEEN COVERED.
NHTSA ODI 11065376
Jan 26, 2018Brakes
THE ABS, TRACTION CONTROL, AND BRAKE WARNING LIGHTS CAME ON. I TOOK THE VEHICLE TO MY LOCAL TOYOTA DEALERSHIP, WHERE I WAS TOLD THE DIAGNOSTIC HAS ALARM DTC C1391 AND THIS IS A MAJOR BRAKE HAZARD. THE DEALER STATE THE ABS BRAKE SYSTEM NEED TO BE REPLACED AT A COST OF $4,504.63 PLUS TAXES. I EXPLAINED TO THE DEALER THE CAR IS MAKING A SOUND LIKE THE ABS IS KICKING IN WHEN IT COME TO A STOP. THE NOISE PERSIST COMING IN AND OUT EVEN WHEN THE CAR IS PARKED AND OFF. MY 2012 PRIUS HAS ONLY 74K MILES. THE BRAKES PEDALS FEEL WEIRD AND LOOSE. I RED TOYOTA EXTENDED THE WARRANTY FOR THIS ISSUE DUE THE BRAKE ACTUATOR FAILURE DUE MANUFACTORY ISSUES. THE DEALER STATE MY VIN IS NOT THERE. WHAT ARE THEY WAITING TO FIX THIS ISSUE ON THE 2012 PRIUS??? WE NEED TO HAVE TOYOTA FIX THIS PROBLEM FOR ALL CARS BEFORE CATASTROFIC EVENT HAPPEN.
NHTSA ODI 11065257
Dec 27, 2017Brakes
LOST FRONT BRAKES COMPLETELY DRIVING DOWN ROAD. I WAS ABLE TO SLOW CAR WITH MANUAL BRAKE ON SHIFTER IN CONJUNCTION WITH REAR BRAKES. A SERIOUS ISSUE.
NHTSA ODI 11056906
Dec 14, 2017Brakes
WHEN BRAKING DURING NORMAL DRIVING CONDITIONS, A MIXTURE OF CITY AND HIGHWAY, THE CAR MAKES A SOUND LIKE THE ABS IS KICKING IN. WHEN COMING TO A STOP, THE NOISE PERSISTS UNTIL RELEASING THE BRAKE PEDAL. SHORTLY AFTER THIS STARTED, THE ABS, TRACTION CONTROL, AND BRAKE WARNING LIGHTS CAME ON. I TOOK THE VEHICLE TO MY LOCAL TOYOTA DEALERSHIP WHERE I WAS TOLD IT WAS THE BRAKE ACTUATOR NEEDED REPLACE AT THE COST OF $3600. MY 2012 PRIUS ONLY HAS 76K MILES ON IT.
NHTSA ODI 11054728
Nov 7, 2017BrakesCrash
NOVEMBER 4, 2017 - CAR WAS PARKED IN OUR DRIVEWAY. PUT THE CAR IN REVERSE TO BACK OUT OF OUR DRIVEWAY. THE BRAKES FAILED. NO MATTER HOW MANY TIMES THE BRAKE PEDAL WAS REPEATEDLY PUSHED DOWN, THE CAR JUST WOULD NOT STOP. IT ACTUALLY FELT LIKE THE CAR WAS ACCELERATING! THE CAR RAN OVER OUR MAILBOX AT THE END OF OUR DRIVEWAY. THE MAILBOX GOT DRAGGED UNDER THE CAR AND THE CAR ROLLED OUT ONTO THE STREET. FINALLY, WE PUSHED IN THE POWER BUTTON AND THAT WAS HOW WE WERE ABLE TO GET THE CAR TO STOP. OUR MAILBOX GOT TOTALED AND DAMAGE WAS DONE TO THE UNDERCARRIAGE OF OUR CAR, AS THERE IS TWISTED METAL HANGING DOWN SCRAPING THE GROUND. THE BRAKES STARTED TO WORK AGAIN A FEW MINUTES LATER, AS I WAS ABLE TO PULL IT BACK INTO THE DRIVEWAY OFF OF THE STREET. ON SEPTEMBER 19, 2017 ' CAR WAS PARKED IN A PARKING LOT. WHEN REVERSING OUT OF THE PARKING SPACE, THE BRAKES DID NOT WORK. AFTER REPEATEDLY PUMPING THE BRAKES, THEY FINALLY ENGAGED JUST BEFORE IT HIT A CAR PARKED BEHIND US. WE THOUGHT THIS WAS A FREAK ONE-TYPE EVENT, SO WE DIDN'T REPORT IT.
NHTSA ODI 11044156
Nov 7, 2017Brakes
SINCE I FIRST BOUGHT THE CAR IN 2012 I NOTICED THAT EVERY NOW AND THEN WHEN I PUSHED DOWN THE BRAKE PEDAL TO SLOW DOWN FOR A STOP, IF THE CAR HIT A SLIGHT BUMP IN THE ROAD, THE CAR WOULD MOMENTARILY ACCELERATE INSTEAD OF BRAKING. IT FELT LIKE I WAS LOSING CONTROL OF THE CAR. (NOTE: SINCE I DID NOT RECORD THE DATES, PLEASE NOTE THAT I HAVE CHOSEN AUGUST 1, 2017 AS A RANDOM DATE JUST SO I COULD CONTINUE ON TO THE NEXT STEP BUT THIS HAS HAPPENED FROM TIME TO TIME SINCE 2012.)
NHTSA ODI 11044181
Nov 4, 2017Transmission & drivetrainElectronic Stability Control (esc)Brakes
VEHICLE STABILITY CONTROL, ANTI-LOCK BRAKE, AND TRACTION CONTROL LIGHTS INTERMITTENTLY TURN OFF. A FEW TIMES IT SHUT DOWN THE HYBRID SYSTEM AND TELL ME TO STOP . NOW ALL THOSE LIGHTS ARE ALL ON AND I AM DRIVING WITHOUT VSS, ABS AND TRACTION CONTROL. BRAKING IS GETTING HARDER. I TOOK IT TO THE DEALER AND THEY TOLD ME THE COST IS $3500. I DID SOME RESEARCH AND FOUND OUT THAT THIS IS A KNOWN PRIUS PROBLEM PROBLEM
NHTSA ODI 11043167
Oct 24, 2017SteeringBrakesCrash2 deaths
NHTSA RECALL NUMBER 15V449 MANUFACTURER RECALL: FOR / HYBRID INVERTER/POWER MODULE (IPM) CRASH INVOLVING PRIUS V (OWNED BY ANOTHER PERSON - MY MOTHER WAS HIT AND KILLED BY PRIUS V) OCCURRED ON SR 105. PRIUS V TRAVELING N ON OUTSIDE LANE CROSSED INSIDE LANE AND 11' GRASS MEDIAN BORDERED BY CONCRETE INTO S BOUND INSIDE LANE AND COLLIDED MY MOTHER DRIVING ONCOMING VEHICLE ON INSIDE S BOUND LANE. WOMAN DRIVING PRIUS V WAS KILLED ON IMPACT, AND MY MOTHER DIED LATER THAT DAY AT UF HOSPITAL JACKSONVILLE. TWO WITNESSES DRIVING BEHIND MY MOTHER SAW CRASH AND SAID THE PRIUS V APPEARED TO BE ACCELERATING ACROSS MEDIAN. CRASH OCCURRED APPROX. 2 MONTHS BEFORE TOYOTA'S RECALL ON JULY 15, 2015 OF 109,000 PRIUS V HYBRIDS. THE PRIUS V THAT KILLED MY MOTHER WAS PART OF THIS RECALL. IN FEB 2014, THERE WAS A RECALL ON THE PRIUS ECU. THE PRUIS V HAD THE SAME ECU, BUT TOYOTA CHOSE NOT TO RECALL THE PRIUS V UNTIL ALMOST A YEAR AND A HALF LATER, 2 AND A HALF MONTHS AFTER MY MOTHER'S FATAL CRASH. IF THEY HAD RECALLED THE PRIUS V IN 2014, WOULD MY MOTHER STILL BE ALIVE?
NHTSA ODI 11039192
Aug 12, 2017Body & structureElectronic Stability Control (esc)BrakesCrash
ON JULY 28, 2017, I WAS DRIVING ALONG WITH MY THREE CHILDREN. I PULLED INTO A DRIVEWAY TO PARK MY VEHICLE BEHIND A PARKED VEHICLE. THERE WAS APPROXIMATELY A 2 FOOT SPAN BETWEEN THE BACK OF THE VEHICLE AND THE FRONT OF MY 2012 TOYOTA PRIUS. TO THE RIGHT OF THE PARKED VEHICLE WAS A PARKED TRUCK. BEING THAT I WAS PULLING INTO A SPACE TO PARK MY VEHICLE, I WAS TRAVELING EXTREMELY SLOWLY. I BEGAN TO PRESS ON MY BRAKE TO PARK THE VEHICLE AND INSTANTLY KNEW THERE WAS A PROBLEM. UPON DEPRESSING THE BRAKE, SEVERAL LIGHTS BEGAN TO FLASH WITHIN THE DASH TO INCLUDE BUT NOT LIMITED TO THE ABS, WARNING LIGHT, AND THE LIGHT WITH VEHICLE SWERVE LINES. OTHER LIGHTS WERE ALSO FLASHING, BUT I DO NOT RECALL EACH ONE. THE BRAKE PAD INSTANTLY WENT STRAIGHT TO THE FLOOR WITH NO PRESSURE. THE VEHICLE WOULD NOT STOP AND CONTINUED TO TRAVEL FORWARD WITH ACCELERATION. TO AVOID HITTING THE VEHICLE IN FRONT OF ME I BEGAN TO TURN MY WHEEL TO THE RIGHT. THE VEHICLE CONTINUED TO ACCELERATE AND CAME INTO CONTACT WITH THE TRUCK THAT WAS TO MY FRONT-RIGHT. MY PRIUS FAILED TO SLOW OR STOP. IT CONTINUED TO ACCELERATE AND BEGAN PUSHING THE TRUCK UP THE DRIVEWAY AND INTO THE METAL GARAGE DOOR WITH THE BRAKE PEDAL BEING DEPRESSED THE ENTIRE TIME. EVENTUALLY, THE CAR CAME TO A STOP AND THE LIGHTS CONTINUED TO FLASH PRIOR, DURING, AND AFTER THE INCIDENT. AFTER THE CAR WAS TOWED TREAD WHEEL MARKS WERE FOUND ON THE DRIVEWAY WHERE THE WHEELS SPUN AND LEFT AN IMPRINT IN THE ASPHALT. I AND MY CHILDREN WERE UNINJURED HOWEVER, THE INCIDENT WAS INCREDIBLY TRAUMATIC. THE VEHICLE WAS DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY AND AS OF YET TO BE PROCESSED FOR DIAGNOSTIC TESTING BY TOYOTA. THE TOYOTA CARE SERVICE WAS INFORMED OF THE ACCIDENT. TOYOTA BELIEVES IT TO BE ASSOCIATED WITH THE INTELLIGENCE COMPONENT OF THE VEHICLE, HOWEVER DETERMINATION IS CURRENTLY UNKNOWN UNTIL DIAGNOSTIC IS PERFORMED.
NHTSA ODI 11014797
Jul 9, 2017Brakes
WHILE DRIVING THE VEHICLE ON A DRY SURFACE STREET, THE "CHECK HYBRID SYSTEM" LIGHT ILLUMINATED. THE BRAKE PEDAL FELT LIKE I HAD TO APPLY MORE PRESSURE TO STOP AND IT SEEMED TO TRAVEL FURTHER TOWARD THE FLOORBOARD THAN NORMAL.
NHTSA ODI 11003842