Mar 27, 2013Lights
TL* THE CONTACT OWNS A 2012 TOYOTA COROLLA. THE CONTACT STATED THAT WHEN USING REVERSE, THE EXTERIOR LIGHTS WOULD NOT ILLUMINATE FAR ENOUGH FOR HER TO SEE BEHIND THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE EXTERIOR LIGHTING AND ADVISED THE CONTACT THAT THE EXTERIOR LIGHTING WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 5,000. ..UPDATED 05/01/13 *BF THE CONSUMER STATED THE DEALER REPLACED THE REVERSE LIGHTS WITH SYLVANIA BLUE LIGHTS. HOWEVER, THE REVERSE ILLUMINATION STILL REMAINED INADEQUATE, IN DARK LOCATIONS.
NHTSA ODI 10504672
Mar 14, 2013SteeringSpeed control
2012 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION AND STEERING PROBLEMS. *SMD THE CONSUMER STATED WHEN SHE SLOWED/BRAKED FOR A DIP IN THE ROAD, THE VEHICLE SURGED AND THEN IDLED AT A SPEED OF 10-15 MPH, WITHOUT HER APPLYING THE GAS PEDAL. THE CONSUMER STATED DUE TO THE SUDDEN ACCELERATION AND HIGH IDLE SHE HAD TO USE HER BRAKE AND PUT THE VEHICLE INTO NEUTRAL IN ORDER TO DE- ACCELERATE. ALSO, THE VEHICLE WOULD VEER TO THE LEFT, WHICH MADE THE STEERING HARD TO CORRECT. THE TIRES WERE BALANCED AND CHECKED.
NHTSA ODI 10502972
Mar 2, 2013AirbagsCrash2 injuries
I BELIEVE THERE IS A SERIOUS SAFETY ISSUE RELATED TO THE PLACEMENT OF THE AIR BAG SENSOR. MY WIFE AND A CO-WORKERS WIFE WERE INVOLVED IN AN ACCIDENT THAT SEVERELY DEFORMED THE FRONT OF A 2012 TOYOTA COROLLA WITHOUT TRIGGERING THE AIRBAG SENSOR. UPON INSPECTION, IT APPEARS THAT THE PORTION OF THE CAR THAT THE AIRBAG SENSOR IS ATTACHED TO, MOVED OVER A FOOT AND A HALF WITHOUT TRIGGERING THE AIR BAG SENSOR. AS A FORMER ASE MASTER TECHNICIAN AND TECHNICAL EXPERT FOR THE BETTER BUSINESS BUREAU, THIS MAY BE A SERIOUS DESIGN FLAW THAT COULD ENDANGER THE HEALTH AND SAFETY OF OTHER 2012 COROLLA OWNERS. I FILE A COMPLAINT WITH TOYOTA USA AND I AM WAITING FOR THEIR RESPONSE. *TR
NHTSA ODI 10501008
Jan 16, 2013Visibility & wipersSpeed control
2012 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO GAS PEDAL PROBLEM AND WINDOW ON DRIVER'S SIDE. *SMD THE CONSUMER STATED THERE WERE STREAKS ON THE DRIVER SIDE WINDOW. CONSUMER'S HANDWRITING IS ILLEGIBLE. *JB
NHTSA ODI 10492741
Jan 5, 2013Speed control
THE SPEED CONTROL WAS SET TO 60MPH OVER A STRETCH OF EMPTY INTERSTATE. AS SOON AS THE VEHICLE ENCOUNTERED A SLIGHT ELEVATION IN THE ROAD, THE ENGINE REVVED TO OVER 4,500 RPM AND INCREASED MY SPEED TO ALMOST 70MPH. THIS SUDDEN ACCELERATION WAS UNEXPECTED AND NOT WITHIN NORMAL SPEED CONTROL OPERATING LIMITS. *TR
NHTSA ODI 10491531
Dec 27, 2012Speed controlCrash
TL* THE CONTACT OWNS A 2012 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING A LOW PARKING SPEED, SHE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED INDEPENDENTLY, CAUSING HER TO CRASH INTO A FENCE. THE CONTACT STATED THAT THE VEHICLE WAS NOT TOTALED AND THAT THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,000. UPDATED 01/30/13*LJ UPDATED 1/31/2013 *JS...UPDATED 02/11/15 *BF UPDATED 02/20/15*JB
NHTSA ODI 10490200
Dec 15, 2012Seats
MY COMPLAINT CONCERNS THE DRIVER'S SEAT IN MY BRAND NEW 2012 COROLLA,PURCHASED ON 06/23/12. AFTER MORE THAN 9 YEARS OF BEING THE HAPPY OWNER OF A 2003 TOYOTA COROLLA, I DID NOT HESITATE TO TRADE IT IN FOR A NEW AND MUCH NICER MODEL. I HAD NO IDEA IT WOULD TURN INTO A NIGHTMARE. AS IT TURNS OUT THE DRIVER'S SEAT IS SO HARD AND UNCOMFORTABLE IT HAS RESULTED IN MY DISCOVERING A SCIATICA NERVE I DIDN'T KNOW EXISTED AND THE MISALIGNMENT OF MY BACK TO THE POINT WHERE I AM NOW BEING TREATED BY A CHIROPRACTOR. I WENT BACK TO TOYOTA INITIALLY, BUT WAS TOLD THERE WAS NO PROBLEM WITH THE CAR AND THE SEAT WAS NOT CONSIDERED DEFECTIVE. IT WAS RECOMMEND I GO TO A PLACE THAT COULD REUPHOLSTERED THE SEAT BY POSSIBLY ADJUSTING THE PADDING. I DID. IT HELPED SOME, BUT NOT ENOUGH. I WENT BACK TO TOYOTA DETERMINED TO EXCHANGE THE CAR, BUT TO NO AVAIL SINCE THE DEAL I WAS OFFERED WAS WAY OVER MY BUDGET. I HAVE ANOTHER APPOINTMENT PENDING WITH THE UPHOLSTER AND IN THE MEAN TIME I'M MAINTAINING BY SEEING THE CHIROPRACTOR AT LEAST ONCE A WEEK. I'M IN CONSTANT PAIN AND HAVE TRIED EVERY KIND OF SEAT PADDING I COULD THINK OF, BUT NOTHING HAS WORKED. IT'S LIKE A BAD PAIR OF SHOES THAT INSTANTLY HURT WHEN YOU PUT THEM ON. UNFORTUNATELY, ONE CAN'T JUST THROW A CAR OUT AND GET A NEW ONE THAT FITS BETTER. I'M WORKING TO RESOLVE THIS PROBLEM. IT'S BEEN DIFFICULT BECAUSE I WORK MON.-FRI AND CAN'T TAKE TIME OFF TO DEAL WITH THIS MATTER. WEEKENDS AREN'T MUCH HELP SINCE THE UPHOLSTER ALSO ONLY WORKS MON.-FRI. FOR THE RECORD: I DROVE TO CA RIGHT AFTER BUYING IT WHERE I PARKED IT FOR 3 WEEKS AT MY MOTHER'S HOUSE. SHE WAS RECOVERING FROM AN ACCIDENT AND I WAS THERE TO TAKE CARE OF HER. WE DID NOT GO OUT. IT WAS AFTER THE 5 HOUR DRIVE AND A FEW DAYS LATER THAT I STARTED FEELING PAIN AND IT TOOK ME A WHILE BEFORE I REALIZED AND BECAME COMPLETELY AWARE THAT IT WAS THE CAR CAUSING THE PAIN. *TR
NHTSA ODI 10488891
Oct 30, 2012SteeringSuspension
AT HIGHWAY SPEEDS WHEN THERE IS ANY KIND OF WIND (EG. HEAD WIND, CROSS WIND, TAIL WIND), THE VEHICLE IS ALMOST UNCONTROLLABLE AND CHANGES DIRECTION WITHOUT DRIVER INPUT. ***VERY DANGEROUS***. NOTIFIED DEALER AT 5K SERVICE AND WAS TOLD THERE WAS TOO MUCH AIR PRESSURE IN TIRES. THE CHANGE OF AIR PRESSURE BY THE DEALER MADE NO DIFFERENCE, AND I HAVE EXPERIMENTED WITH HIGHER, LOWER, AND 35 PSI IN ALL FOUR TIRES. WITHOUT WINDS, THE CAR DRIVES ABSOLUTELY STRAIGHT AND STABLE ON THE SAME ROADS THAT I DRIVE DAILY. I DO NOT FEEL SAFE AND DON'T BELIEVE I WILL KEEP THIS OTHERWISE NICE CAR FOR VERY LONG. *TR
NHTSA ODI 10482677
Oct 28, 2012Steering
AT SPEEDS ABOVE 60MPH ON INTERSTATE DRIVING, VEHICLE FEELS LIKE IT IS BEING BLOWN ALL OVER THE ROAD. VERY HARD TO KEEP VEHICLE CENTERED IN LANE EVEN ON NON WINDY DRY CONDITION DAYS. SOMETHING IN STEERING SEEMS TO BE CAUSE OF PROBLEM. VEHICLE DOES NOT FEEL SAFE ABOVE 60MPH ON INTERSTATE HIGHWAYS. VEHICLE SEEMS TO BLOW TO THE RIGHT AND LEFT AND VERY HARD TO STAY IN LANE. *TR
NHTSA ODI 10482463
Oct 2, 2012Steering
TL* THE CONTACT OWNS A 2012 TOYOTA COROLLA. THE CONTACT STATED THAT THE STEERING WHEEL MADE A RUBBING NOISE WHILE IT WAS TURNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT WAS NORMAL FOR THE STEERING WHEEL TO MAKE THAT NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,250 AND THE CURRENT MILEAGE WAS 4,500.
NHTSA ODI 10478254
Sep 24, 2012Brakes
TL* THE CONTACT OWNS A 2012 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, SHE TRIED TO DEPRESS THE BRAKE PEDAL AND THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT STATED THAT SHE THEN SHIFTED INTO PARK AND THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD BE SENDING FURTHER INFORMATION TO HER VIA MAIL. THE FAILURE MILEAGE WAS 2,400.
NHTSA ODI 10476876
Sep 11, 2012AirbagsCrash1 injury
TL* THE CONTACT RENTED A 2012 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE VEHICLE IN THE LEFT LANE PROCEEDED TO ENTER THE RIGHT LANE, THE CONTACT SWERVED OFF THE ROAD TO AVOID A CRASH. AS A RESULT, SHE CRASHED HEAD ON INTO A POLE AND THE DRIVER FRONTAL AIR BAG FAILED TO DEPLOY CAUSING THE CONTACT HEAD TO HIT THE STEERING WHEEL. THE CONTACT SUSTAINED INJURIES TO THE HEAD, FACE, LEFT SHOULDER, RIBS, LEGS, AND ABDOMEN. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 20,000.
NHTSA ODI 10475007
Aug 2, 2012SteeringElectrical system
APPROXIMATELY 10 WORKING DAYS HAVE PAST AFTER ARBITRATION OF THE EPS(ELECTRIC POWER STEERING) OF MY 2012 TOYOTA COROLLA S IN WHICH TODAY IN THE MAIL CAME THE DENIAL. I ENTERED INTO A CLAIM TO HAVE DON MCGILL TOYOTA OF HOUSTON PURCHASE THIS CAR BACK. PLEASE EVERYONE, THE EPS SYSTEM IS NOT A COMPONENT YOU HAVE TO ADJUST YOUR LEVEL OF DRIVING EXPERIENCE TO SUIT THEIRS. THE EPS IS UNSAFE AND WILL CAUSE AN ACCIDENT, IT'S A SHAME THAT A DEATH OR BLOODSHED IS THE ONLY MEANS BY WHICH TOYOTA WILL OPEN THEIR EYES! SADLY THOUGH IT IS OFTEN HOW THE CONSUMER AT THE END OF THE DAY HAS HIS VOICE HEARD.. THE STEERING SYSTEM ON THIS VEHICLE CAN BE DOWN RIGHT DANGEROUS! YOU ARE FOOLISH TO BUY THIS CAR AND THIS IS MY LESSON LEARNED. HEED THIS WARNING FOR ANYONE WANTING TO PURCHASE THIS AUTOMOBILE. I AM NO LONGER A LOYAL TOYOTA CUSTOMER AND THE CARE AT WHICH THOSE THAT REPRESENT THE AUTOMAKER AFFORD THEIR CUSTOMERS. I LOOK FORWARD TO THE DAY I CAN RID MY HANDS OF THIS POTENTIALLY LETHAL AUTOMOBILE WITH IT'S UNCONTROLLABLE STEERING SYSTEM. *TR
NHTSA ODI 10468987
Jul 11, 2012AirbagsWheelsElectronic Stability Control (esc)Crash1 injury
THE DRIVER FELL ASLEEP AT THE WHEEL, AWOKE AND TRIED TO CORRECT HIS LANE POSITION. UPON HIS ATTEMPT, THE CAR COULD NOT BE STABILIZED OR CONTROLLED. THIS WAS A FRONT END CRASH AT A SPEED OF APPROXIMATELY 50 - 55 MPH GOING THROUGH A CHAIN LINK FENCE, HITTING HUNDREDS OF STACKED LOBSTER CRATES (LIKE HITTING A BRICK WALL). THE CAR WAS COMPLETELY TOTALED, THE DRIVER HAD SEAT BELT ON. NOT ONE AIR BAG DEPLOYED. THE DRIVER SIDE MIRROR SMASHED THROUGH THE DRIVER SIDE WINDOW AND A PIECE OF WOODEN LOBSTER CRATE WITH NAILS CAME THROUGH THE FRONT WINDSHIELD AND INTO THE VEHICLE. THIS CAUSED SERIOUS INJURY TO THE DRIVER, SEVER FACIAL AND ELBOW LACERATIONS, AND MAJOR AMOUNTS OF GLASS FRAGMENTS IN HIS BODY. THE DRIVER WAS THE ONLY INDIVIDUAL IN THE VEHICLE. *TR
NHTSA ODI 10465299
Jul 5, 2012SteeringSuspension
I PURCHASES A NEW 2012 TOYOTA COROLLA THIS YEAR. ON (FIRST DAY) THE WAY HOME FROM THE DEALER I NOTICED THE VEHICLE TENDS TO SWAY IN THE FREEWAY. IT FEELS SIMILAR TO DRIVING ON A WINDY DAY. I AM CONCERNED ABOUT THE SAFETY OF THE VEHICLE. I HAVE TAKEN THE VEHICLE TO THE DEALER TWO TIMES, HOWEVER, THE PROBLEMS STILL PERSISTS. WHAT RIGHTS DOES THE CUSTOMER HAVE IN THESE TYPES OF CIRCUMSTANCES? *TR
NHTSA ODI 10464222
Jun 25, 2012SteeringSuspensionBody & structure
VEHICLE STEERING HAS POOR ON-CENTER FEEL. WHEN VEHICLE IS DRIVEN OVER 30 MPH, THE WHEEL CAN BE TURNED AN INCH RIGHT OR LEFT OF CENTER AND IT WILL NOT RETURN. THIS RESULTS IN ADDITIONAL DRIVER FATIGUE FROM STEERING CORRECTIONS TO OVERCOME THE DEAD SPOT NEAR CENTER. BRIGHT COLORED AND CHROME TRIM PANELS NEAR GEAR SHIFT CONSOLE CAUSE DISTRACTING GLARE UNDER BRIGHT SUNNY CONDITIONS. *TR
NHTSA ODI 10463088
Jun 14, 2012SteeringBody & structureEquipment
(1) 2012 TOYOTA COROLLA, 4 DOORS,4 CYLINDER. WHEN YOU DRIVE THE CAR AT A SPEED OF 65 MPH OR HIGHER THE CAR'S STEERING WHEEL ALWAYS STEER TO THE LEFT SIDE AND YOU ALWAYS HAVE TO HANDLE FIRMLY ALL THE TIME. (2) WHEN YOU ROLL THE REAR WINDOW ALL THE WAY DOWN, THE BACK WINDOW, DOESN'T MATTER WHICH ONE, YOU WILL GET A LOUD VIBRATION AND THIS WILL HURT YOUR EAR DRUMS OR EVEN CAN DAMAGE THE EAR DRUMS. *JB
NHTSA ODI 10461737
Jun 2, 2012Steering
THIS IS THE SECOND TIME I REPORT THIS ISSUE. I LOGGED 1,500MILES ROUNDTRIP FROM HOUSTON TO EL PASO. THIS IS ALSO THE 4TH LONGEST TRIP I HAVE TAKEN IN THIS CAR. THE PROBLEM IS THE STEERING IS DANGEROUS OVER 65+ MPH! THE FRONT END OF THE CAR FEELS LIKE IT FLOATS AT HIGHWAY SPEEDS. I HAVE ZERO FEELING OF THE ROAD FROM MY HANDS TO THE WHEELS. THE CAR TRACKS AND NEVER STAYS TRUE ON THE ROAD. THIS IS CONSTANT AND NOT INTERMITTENT WHICH MEANS I AM FOCUSING MORE ON THE STEERING ISSUE THEN ON THE TRAFFIC. I AM EITHER OVERCOMPENSATING FOR ANY SLIGHT MOVEMENT OF THE STEERING WHEEL TO BARELY TOUCHING THE WHEEL TO KEEP THIS CAR REMOTELY DRIVING STRAIGHT IN THE CENTER OF THE LANE, AND THAT DOESN'T HELP! IT WORSENS AT SPEEDS OF 75+MPH. SOMEONE IS GOING TO GET HURT! PLEASE RECALL THIS EPS SYSTEM NOW!!! *TR
NHTSA ODI 10460331
May 21, 2012Steering
I TEST DROVE A NEW 2012 TOYOTA COROLLA LE TODAY AND WAS SURPRISED TO FIND THAT, AT FREEWAY SPEEDS (65 MPH), THE STEERING DID NOT TRACK WELL (LIKES TO DRIFT SIDEWAYS, BUT ONLY SLIGHTLY) AND MY CONSTANT STEERING CORRECTIONS SEEMED TO JERK THE VEHICLE (AND DRIVER) SIDE TO SIDE SLIGHTLY. THE SLIGHTEST STEERING CORRECTIONS CAUSED MY BODY TO JERK SLIGHTLY WITH THE CAR (MAYBE IT'S CAUSED BY A TIGHT SUSPENSION COMBINED WITH TIGHT STEERING). THIS JERKING WAS NOT A COMFORTABLE FEELING. YOU NEED TO BE "VERY" STEADY ON THE STEERING WHEEL TO AVOID WHAT SEEMS TO ME LIKE THE CAR'S OVERCORRECTIVE STEERING. I TRIED TO BE AS STEADY AS I POSSIBLY COULD AND KEPT IT UNDER REASONABLE CONTROL AND WAS REASONABLY COMFORTABLE, BUT IN MY OPINION, THIS CAR HAS SOME STEERING "PROBLEMS" (STEERING IS TOO RESPONSIVE AND POSSIBLY OVERCORRECTS). WHEN I GOT TO A TOLL BOOTH OFF RAMP, I WAS LEANING OVER AND REACHING FOR MY WALLET WHEN I OVERCORRECTED THE STEERING AND IT SCARED ME "A LOT." THAT HAS NEVER HAPPENED TO ME BEFORE. AT LOWER SPEEDS THE COROLLA SEEMED TO STEER OK. I OWN A 99 BUICK AND HAVE NEVER FELT THIS JERKY/OVERCORRECTIVE STEERING. I ALSO TEST DROVE A 2012 HONDA CIVIC AND DID NOT NOTICE ANY KIND OF STEERING PROBLEM LIKE THE COROLLA'S, ALTHOUGH EVEN THE CIVIC HAD FASTER STEERING RESPONSE THAN MY 99 BUICK AND I HAD TO GET USED TO IT. I AM NOT AFFILIATED WITH EITHER COMPANY AND MY COMMENTS HERE ARE FACT. ONE CONCERN THAT I HAVE IS WHEN THE ROAD IS ICY OR COVERED WITH SNOW, I WOULD WORRY THAT THE JERKING COULD BREAK THE TIRES FREE FROM A SLIPPERY SURFACE AND CAUSE A LOSS OF CONTROL. *TT
NHTSA ODI 10459193
May 6, 2012SteeringElectrical system
THE COMPONENT/SYSTEM IS KNOWN IN THE INDUSTRY AS ELECTRIC POWER STERRING(EPS). I PURCHASED MY NEW COROLLA S ON 26 MARCH 2012. I TRADED IN MY 2009 TOYOTA COROLLA BASE THAT DID NOT HAVE EPS. MY COROLLA S WAS ORDERED AND I WAITED APPROX 2 MONTHS BEFORE IT ARRIVED. I DID NOT TEST DRIVE THE 2012 MODEL(I TRUSTED THE MODEL) AND HAVE NEVER DRIVEN A CAR WITH EPS TO MY KNOWLEDGE. SINCE I AM A PRIOR OWNER OF A COROLLA I CAN WRITE THIS WITH VERY GOOD CREDIBILITY. I STARTED NOTICING THIS OVER STEERAGE AS I BEGAN TO DRIVE THE CAR AT LENGTH AND DISTANCE AND SPEEDS UP TO AND OVER THE LIMITS HERE IN TEXAS. THIS INCLUDES MY WIFE AS WELL. HERE ON THIS FORM I HAVE ENTERED TWO DATES BUT THIS HAS BEEN FROM DAY 1. AT HIGHER SPEEDS IT IS MUCH MORE EVIDENT, AT LOWER SPEEDS NOT AS NOTICEABLE BUT NOW MY MIND IS TELLING ME TO BE CAREFUL. THE SPEED I LISTED HERE ON THIS FORM IS ONLY AN EXAMPLE I REALLY WANTED TO JUST ENTER ALL IF I COULD. I GET THE FEELING I HAVE NO CONTROL OVER THE STEERING SYSTEM. IT'S FAR TOO SENSITIVE. I FEEL I HAVE TO HOLD LESS THE STEERING WHEEL TO KEEP FROM COMPENSATING FOR ANY SLIGHT DEVIATION AS THE SYSTEM REALLY DOES WHAT IT'S SEEMS TO DO ON IT'S OWN. THIS IS DISTURBING AND QUITE DANGEROUS! I DELIVERED MY CAR 04 MAY TO THE SERVICE DEPT. TO SEE IF THEY COULD FIX THE PROBLEM. YESTERDAY 05 MAY ON A STRETCH OF OPEN HIGHWAY I EXCEEDED THE TEXAS POSTED SPEED LIMIT TO SEE WHAT EFFECTS WOULD TAKE PLACE. THIS OVERAGE GETS AMPLIFIED! THIS MAY CAUSE A SERIOUS ACCIDENT! I FEEL I HAVE TO RELEARN HOW TO STEER A CAR, IS THIS POSSIBLE? PLEASE ACT ON THIS NOW! *TR
NHTSA ODI 10457587