What 642 owners told NHTSA about the 2012 Toyota Camry

I WAS BRAKING ON TURNING INTO A PARKING SPOT? BUT INSTEAD OF BRAKING IT WAS LIKE I HAD HIT THE ACCELERATOR. I KEPT STOMPING THE BREAK BUT IT WOULD NOT SLOW DOWN ONLY ACCELERATED. THE CAR WENT UP OVER THE CURB INTO A METAL FENCE AND ALMOST HIT A BRICK WALL. I'VE NEVER EXPERIENCED ANYTHING LIKE THIS WITH ANY CAR I'VE EVER HAD AND I'VE HAD QUITE A FEW TOYOTA'S AND A LOT OF THEM HAVE BEEN CAMRYS.

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I WAS IN A CAR ACCIDENT ON 12/14/19 . I WAS HEADING OUT ON DRIVEWAY IN MY APARTMENT COMPLEX, SITTING OUT IN STREET A LITTLE BIT IN BIKE LANE WAITING ON TRAFFIC TO PASS ON A BUSY STREET (BELLFLOWER BLVD.) CAR FROM FAR LANE CHANGED OVER AND HIT MY CAR ON FRONT DRIVER SIDE BY FRONT TIRE KNOCKED INTO PARKED VEHICLE. CAR LOST ALL FLUIDS AIRBAGS DID NOT DEPLOY. MY VEHICLE WAS TOTALED. I SUFFERED FRACTURED RIB, BRIDES, SWOLLEN HAND AND FINGER. I LOVED MY CAMRY NEVER HAD ANY MAJOR PROBLEM. I FELT LIKE AIRBAGS SHOULD HAVE DEPLOYED. AND YES I DID TAKE IT IN FOR THE RECALL.

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CAR WAS REAR ENDED AND I HIT MY HEAD ON DASHBOARD DUE TO THE SEAT BELT PRETENSIONER AND RETRACTOR NOT ENGAGING. CAR WAS STATIONARY AT A RED LIGHT. NYC POLICE ACCIDENT REPORT: MV-2019-100-000731 REPORT 731

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I HAVE BIG CAR ACCIDENT ON 1/30/2019. IT HAPPENED ON FREEWAY 22EAST IN ORANGE COUNTY SOUTHERN CALIFORNIA. MY CAR IS BETWEEN THE 3RD AND 5TH CAR. IT WAS TOTAL LOSS BUT THE AIR BAG WASN'T DEPLOY.*DT*JB

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CAR TOTALED IN SEVERE ACCIDENT AFTER OWNERSHIP OF EIGHT MONTHS. AIRBAGS DID NOT DEPLOY. I WAS DRIVING SOUTH ON MCLOUGHLIN BLVD IN PORTLAND OR AND MY TOYOTA WAS STRUCK FROM BEHIND BY A CHRYSLER WITH SUCH FORCE THAT IT HIT SEVERAL OTHER CARS (BELIEVE THE POLICE OFFICER SAID 6.)

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I REAR ENDED A JEEP WRANGLER GOING ABOUT 30 MILES AN HOUR ON THE INTERSTATE. THE JEEP WAS STATIONARY AND MY CAR WAS IN MOTION MY AIRBAGS DID NOT DEPLOY AND I HIT MY FOREHEAD ON THE STEERING WHEEL WHICH CAUSED A LARGE KNOT AND CUT ON MY FOREHEAD.

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TO THE POINT, TRUNK WILL NOT STAY OPEN ON INCLINE. CLOSED ON MY HEAD WHILE I WAS GOING TO RETRIEVE ITEMS. CALLED IT IN AND TOYOTA TOLD ME THEY NEVER HEARD OF THIS COMPLAINT. THE LOCAL DEALER SAID THEY CAN NOT FIX IT.

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I EXPERIENCED A SUDDEN UNINTENDED ACCELERATION OF MY CAMRY AS I WAS ATTEMPTING TO PARK THE CAR ON THE THIRD LEVEL OF A PARKING GARAGE. THE CAR HAD BEEN OPERATING NORMALLY UNTIL I RELEASED MY FOOT FROM THE ACCELERATOR PEDAL TO PULL INTO THE PARKING SPACE. SUDDENLY THE CAMRY STARTED ACCELERATING ON ITS OWN. I APPLIED THE BRAKES, BUT THE CAR DID NOT SLOW DOWN OR STOP. SINCE I DID NOT WANT TO CRASH INTO ONGOING CARS OR GO OVER THE EDGE UNTO THE STREET BELOW, I CHOSE TO CRASH INTO THE PARKING SPACE. THE CAR WENT OVER THE ABUTMENT INTO THE CINDERBLOCK WALL. THE AIRBAGS DID NOT DEPLOY. A GENTLEMAN TRIED TO REMOVE THE CAR FROM THE ABUTMENT BUT SAID THE BRAKES WERE NOT WORKING NOR COULD HE GET THE CAR TO MOVE. HE WAS ABLE TO TURN OFF THE ENGINE. TWO HOURS LATER THE TOW TRUCK OPERATOR COULD REMOVE THE CAR FROM ITS SPOT WITH THE BRAKES WORKING. THE BODY SHOP CONFIRMED THAT THERE WAS NOTHING WRONG WITH THE BRAKES OR ACCELERATOR PEDAL. CORPORATE TOYOTA HAD AN EDR RUN. THE MANUFACTURER CONCLUDED: "AFTER ROAD TESTING YOUR VEHICLE AT VARIOUS SPEEDS, CONDUCTING ACCELERATION AND BRAKING TESTS, WE FOUND NO ISSUES." TOYOTA DID NOT ADDRESS THE FACT THAT THE PROBLEM COULD HAVE BEEN IN THE SOFTWARE PROGRAM THAT MALFUNCTIONS INTERMITTENTLY. I FEEL THAT THE CAR IS DANGEROUS SINCE IT GIVES NO WARNING OF AN ACCELERATION PROBLEM; THEREFORE, I DONATED THE CAR TO AN INSTITUTION WITH THE STIPULATION THAT IT COULD NOT BE DRIVEN ON PUBLIC ROADS. THE CAR WAS UNDER WARRANTY AT THE TIME OF THE ACCIDENT. AND WHEN I BOUGHT MY CAR, I ALSO HAD PURCHASED THE PLATINUM VEHICLE SERVICE AGREEMENT THAT HAD A 0 DEDUCTIBLE AND AN EXPIRATION OF 75,000 MILES. I THOUGHT WE HAD LEMON LAWS IN PLACE FOR THESE TYPES OF PROBLEMS. ULTIMATELY I HAVE HAD TO ASSUME THE FINANCIAL BURDEN CAUSED BY WHAT IS REALLY A TOYOTA PROBLEM.

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DRIVER RAN INTO REAR END OF TRUCK WITH HEAVY DUTY TRAILER HITCH. THE FRONTEND OF THE CAMRY SUSTAINED $5700 DAMAGE. THE AIRBAGS DID NOT DEPLOY. *TR

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REQUEST CONTACT WITH INVESTIGATORS REGARDING AIR BAG DEPLOYMENT FAILURE FOLLOWING FRONT END COLLISION IN 2012 TOYOTA CAMRY. VEHICLE HAD PASSED RECALL SERVICE LAST YEAR. MY WIFE WAS STRUCK IN THE LEFT FRONT AND QUARTER AREA BY NEGLIGENT DRIVER DURING A SNOWSTORM ON 1/23/2015. SHE WAS UNABLE TO APPLY BRAKES. THE AIR BAGS DID NOT DEPLOY. SO FAR, THE PRIMARY APPRAISAL IS $4,600.00 IN DAMAGES TO DRIVERS DOOR, LEFT FRONT PANEL, LEFT WHEEL WELL AND DRIVE TRAIN, THE ENTIRE FRONT BUMPER, RIGHT FRONT QUARTER PANEL, HOOD, AND ROOF PILLARS. THE TEAR DOWN IS IN PROGRESS FOR SUPPLEMENTAL APPRAISAL. AIR BAGS FAILED TO DEPLOY. AFTER THE ACCIDENT, SHE CALLED AND I ADVISED HER TO ACCESS WINTER SURVIVAL KIT. SHE SAID THE ENGINE RAN AND USED THE HEAT UNTIL THE POLICE ARRIVED. WHEN MY WIFE STEPPED OUT OF THE CAR TO MEET THE POLICE, SHE SLIPPED ONTO BLACK ICE AND FELL ONTO HER LOWER BACK AND PELVIS. HER PHYSICIAN EVALUATION IS CURRENTLY IN PROGRESS. THE RESPONSIBLE PARTY'S INSURANCE COMPANY AND CLAIM NUMBER IS:NATIONWIDE 321-301 GB. MY INSURANCE COMPANY AND CLAIM NUMBER IS: ANPAC 16A2VJ879 I HAVE PROVIDED A REPORT TO TOYOTA CORPORATION AND THEY SAID AN INSPECTOR WILL BE INVOLVED. THAT CLAIM NUMBER IS: TOYOTA [XXX]. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR

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ON 9/24/14, WHILE TRAVELING HOME FROM A NEIGHBORHOOD PARK, I WAS HIT BY A TRUCK ON THE DRIVER SIDE. I WAS GOING DOWN A SLIGHT HILL AND WAS GOING TO TURN RIGHT AT THE INTERSECTION. I'M NOT SURE EXACTLY WHAT HAPPENED PRIOR TO IMPACT BUT MY TURN SIGNAL WAS ON, I WAS GOING TO TURN RIGHT AND I WAS BREAKING. SUDDENLY, I HEARD THIS LOUD CRASH, WHEN I LOOKED TO MY LEFT, I SAW MY DRIVER'S SIDE MIRROR BEING PUSHED INTO MY DOOR, THEN I SAW THE TRUCK. MY CAR DID NOT STOP. I WAS GOING APPRX 15 TO 25 MILES PER HOUR MAYBE, AND AGAIN I WAS TRAVELING SLIGHTLY DOWNHILL AND WOULD HAVE BEEN MAKING A TURN. I THINK MY CAR WAS CONTINUING TO MOVE FORWARD IN THE SECONDS BEFORE IMPACT. ONCE I WAS HIT, MY CAR CONTINUED TO MOVE, SEEMINGLY FASTER. AT THAT POINT I WAS VERY MUCH AWARE THAT MY CAR WAS NOT STOPPING AND THE BREAKS WERE NOT WORKING. AMAZINGLY, I WAS ABLE TO NAVIGATE THE CORNER (WITHOUT BEING HIT BY ANYONE COMING FROM THE OPPOSITE DIRECTION) AND TURN THE CAR INTO A PARKING LOT (WITH NO CONTROL OF THE BREAKS). IN FRONT OF ME IN THE PARKING LOT, WHICH IS NOT A BIG LOT, MY CAR CONTINUED HEADING IN THE DIRECTION OF A BUILDING THERE. I COULD NOT STOP THE CAR AND WAS FORCED TO PUT IT INTO PARK, HOPING THAT WOULD STOP THE CAR. IT DID. HOWEVER, THE AIRBAGS DID NOT DEPLOY. THE POLICE WERE CALLED, A TICKET WAS ISSUED TO ME STATING THAT I DROVE WITHOUT DUE CARE AND CAUTION. MY INSURANCE AND TOYOTA HOTLINE HAVE BEEN CONTACTED. THE PROCESS IS JUST BEGINNING AND I WILL NOT KNOW THE FULL EXTENT OF THE DAMAGES UNTIL THE "BLACK BOX" IS INSPECTED. THIS HAS BEEN VERY UPSETTING AND COULD HAVE RESULTED IN A MUCH MORE SERIOUS OUTCOME. I THOUGHT TOYOTA'S ACCELERATION PROBLEMS HAD BEEN DEALT WITH. *TR

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PULLING INTO A PARKING SPACE, I PUSHED THE BREAK, AND THE CAR LUNGED FORWARD. IT ACCELERATED, I PUSHED THE BREAK AGAIN, LOOKING TO MAKE SURE MY FOOT WAS ON THE BREAK. IT WAS. THE CAR DROVE OVER A PARKING SPACE BARRIER AND CRASHED INTO A FENCE, KNOCKING DOWN THE FENCE, AND ULTIMATELY STOPPING THE CAR. *JS

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ON JAN 31, 2012 AFTER THE LUNCH BREAK, I WAS PARKING MY CAR PER USUAL IN MY OFFICE PARKING LOT WHICH I PURCHASED ON DEC 27, 2011(1 MONTH, 4 DAYS OLD). I COMPLETELY SLOWED DOWN AND APPLYING BRAKE AND RELEASING TO PARK THE CAR IN THE RIGHT WAY. THE CAR CAME TO A STAND STILL A LITTLE BEHIND (BY FEET) FROM THE LOT. SO, I THOUGHT OF MOVING THE CAR LITTLE BIT FORWARD TO PARK CORRECTLY. WHEN I STEPPED ON ACCELERATION WITH VERY MINIMAL IMPACT, THE CAR SUDDENLY ACCELERATED (UNINTENDED) AND HIT THE MOBILE TRAILER WHICH IS IN FRONT. THERE WAS DAMAGE TO THE CAR WHICH COSTS $3000 TO REPLACE FRONT HOOD, BUMPER, FIX THE FRONT DOOR WHICH WAS DAMAGE. THIS INCIDENT ALSO DEPRECIATED THE VALUE OF MY CAR, INCREASED BY INSURANCE PREMIUMS WHICH I AM PAYING FOR TILL DATE. I HAD TO PAY $1000 OUT OF MY POCKET. DUE TO THE SUDDEN UNINTENDED ACCELERATION OF THE VEHICLE, I HAD TO GO THROUGH A VERY TOUGH TIME.IT ALL HAPPENED WITHIN A SECOND AND HORRIFYING. TILL TODAY, I COULDN'T UNDERSTAND HOW THIS INCIDENT HAPPENED BECAUSE I AM VERY CAUTIOUS IN DRIVING AT ALL TIMES. I HAVE HAD DRIVING EXPERIENCE FOR 3 YEARS BEFORE THIS INCIDENT WITHOUT ANY INCIDENT. IF YOU NEED MORE INFORMATION ABOUT THIS INCIDENT, YOU CAN CONTACT ME ON MY EMAIL, CELL PHONE. *TR

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TL* THE CONTACT RENTED A 2012 TOYOTA CAMRY. THE CONTACT WAS LIFTING A WALKER FROM THE TRUNK WHEN THE TRUNK DOOR ABRUPTLY FELL AND STRUCK THE CONTACT ON THE HEAD. THE FAILURE CAUSED AN INTENSE, SEVERE PAIN TO THE CONTACT. THREE DAYS LATER, THE CONTACT BEGAN SEEING INK SPOTS IN HER VISION, SHOOTING LIGHTS, AND VERY TINY LIGHT SPOTS. THE CONTACT WAS SEEN BY A RETINA SPECIALIST AND WAS IMMEDIATELY REFERRED TO THE EMERGENCY ROOM. THE CONTACT WAS THEN SEEN BY A MEDICAL PROFESSIONAL AND WAS ADVISED THAT SHE WAS IN NEED OF EMERGENCY SURGERY TO CORRECT A TORN RETINA AND BLOOD CLOTS IN THE EYE, CAUSED BY THE IMPACT OF THE TRUNK STRIKING THE CONTACT ON THE HEAD. THE CONSUMER ALSO HAD A PARTIALLY TORN ROTATOR CUP IN THE SHOULDER. THE RENTAL COMPANY WAS ADVISED OF THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURE WAS CONTACTED AND PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS NOT AVAILABLE. UPDATED 04/04/14*LJ UPDATED 4/9/14 MA UPDATED 04/11/2014 *JS *TR

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MY SON WAS DRIVING ABOUT 1/2 MILE AWAY FROM HOME WHILE TURNING THE BRAKE FAILED AND HE HIT THE CENTER CURB AND FURTHER TO AN ON COMING (STOPPED) VEHICLE. WHEN HE REALIZED THAT THE BRAKES ARE NOT WORKING HE PRESSED THE EMERGENCY BRAKES THAT SLOWED THE CAR. BUT THE DAMAGE HAD ALREADY OCCURRED. OUR TOYOTA IS 2012 AND HAS BEEN ROUTINELY MAINTAINED BY TOYOTA DEALERSHIPS. BRAKES SHOULD NOT FAIL. WE ARE GLAD THAT THERE WAS NO APPARENT INJURY BUT THE CAR IS LIKELY TO BE TOTALED. I REQUEST TOYOTA TO DO AN INVESTIGATION ON WHAT MIGHT HAVE CAUSED THE BRAKES TO FAIL. *TR

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TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT WHENEVER PARKED ON AN INCLINE, THE TRUNK LID WOULD NOT REMAIN OPEN. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE NOSE AS A RESULT TO THE ABRUPT CLOSURE OF THE TRUCK LID. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 200.

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THE TOYOTA CAMRY HAS BEEN REAR ENDED BY A FORD EXPLORER 2002 BETWEEN 40-50MPH, DAMAGING THE TRUNK, BUMPER TAIL LIGHTS, RIGHT REAR SIDE, LEFT SIDE BODY AND SPARE TIRE COMPARTMENT. AT THE MOMENT OF THE ACCIDENT, WERE THE DRIVER AND THREE MORE ADULT PASSENGERS INSIDE OF THE VEHICLE ON THEIR RESPECTIVE SEATS WEARING PROPERLY THE SEAT BELTS AT THE TIME OF THE ACCIDENT, THE DRIVER FROM THE FORD EXPLORER WAS DISTRACTED LOOKING FOR A RADIO REMOTE CONTROL WITHOUT NOTICE THE TRAFFIC ALMOST STOP WHEN THE DRIVER OF THE FORD EXPLORER BACK HIS ATTENTION TO THE TRAFFIC WAS TOO LATE EVEN AS HE MANIFEST HE HAS NO TIME TO PRESS THE BRAKE PEDAL. AFTER WE INSPECT THE DAMAGES I NOTICE THE AIRBAG AND SEAT BELT LIGHT ON THE DASHBOARD ARE ON EVEN WHEN THE CAR IS IN MOTION BUT NO AIR BAG HAS BEEN DEPLOY THERE IS A PICTURES AND VIDEO AVAILABLE FOR ANY FUTURE INVESTIGATION UPON REQUEST. *TR

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I WAS MOVING CARS IN THE DRIVEWAY WHEN I PULLED THE CAMRY BACK IN THE BRAKES FAILED TO STOP THE CAR AND IT STRUCK THE CORNER OF THE GARAGE. I WAS NOT GOING FAST ENOUGH TO EVEN TRIP THE AIRBAG. THE DEALER CLAIMS THAT THERE IS NOTHING WRONG WITH THE BRAKES. I KNOW THAT THIS SAME THING HAS HAPPENED IN ARLINGTON, TX. WHAT CAN I DO TO GET THE CAR FIXED IT IS ONLY 7 MONTHS OLD AND STILL UNDER WARRANTY? *TR

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I RECENTLY PURCHASE A NEW TOYOTA CAMRY XLE. I WISH TO REPORT A CONDITION THAT EXISTS IN THE DESIGN OF THE MECHANISM WHICH HOLDS THE TRUNK LID IN THE UPRIGHT POSITION WHILE UNLOADING OR LOADING ARTICLES INTO OR OUTOF THE TRUNK MY EXPERIENCE IS AS FOLLOWS: I HAVE PUT ITEMS INTO THE TRUNK ON OCCASION (ITS A NEW CAR), AND IT HAS ALWAYS BEEN ON A LEVEL SURFACE. ONCE WHILE I HAD RAISED THE TRUNK LID IN MY GARAGE IT DROPPED DONE AND I WAS ABLE TO STOP IT AND PUT IT BACK UP. THERE IS A FULL UPRIGHT POSITION FOR THE TRUNK LID WHICH I WOULD ASSUME THAT IS THE MOST SECURE POSITION. HOWEVER IT IS A POSITION THAT IS RATHER HIGH TO REACH (I AM 5' 11" TALL.) IT IS A STRETCH FOR ME. I WOULD ASSUME THAT A PERSON OF A SMALLER HEIGHT OR A CHILD WOULD BE NOT ABLE TO REACH THIS POSITION FOR SAFETY. I RECENTLY CAME BACK FROM THE STORE AND PARKED IN FRONT MY HOME ON A SLIGHT INCLINED DRIVEWAY AND OPENED THE TRUNK LID TO WHAT I WAS USE TO IN MY GARAGE WHICH WAS LEVEL. W\HEN I REACHED IN TO REMOVE THE GROCERIES THE TRUNK LID FELL DOWN WITH GREAT AMOUNT OF SPEED AND HIT THE BRIDGE OF MY DOSE. IT MISSED MY GLASSES BY AN EIGHTH OF AN INCH BUT KNOCKED THEM OFF. I PUT MY HAND TO MY NOSE AND IT WAS BLEEDING AND SPENT THE NEXT HOUR TRYING TO STOPPED THE BLEEDING SINCE I AM ON ASPIRIN THERAPY. WE ENDED UP GOING TO THE EMG. ROOM TO SEE IF I NEEDED STITCHES. IT ENDED UP BEING A DEEP ABRASION SO THEY PUT SOME COLLIOD MATERIAL ON RAISE UP THE SCAB TO HAVE LESS SCARING. HAD MY GLASSES SHATTERED I WOULD PROBABLY RECEIVED MORE SEVERE INJURIES. THEY WANTED TO DO AN MRI EXAM TO SEE IF I HAD OTHER INJURIES WHICH I DECLINED BECAUSE OF MY MEDICAL WORK EXPERIENCE, L DID NOT FEEL THE EXTRA COST FOR THE MRI WAS JUSTIFIED, BUT WOULD HAVE BEEN AN EXTRA EXPENSE FOR SOMEONE WHO WOULD NOT KNOW THE WHAT VALUE OF THE TEST IN A SIMILAR SITUATION. CONTACTED TOYOTA, LESS THAN HELPFUL. PREVENT FURTHER INJURIES. *TR

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