What 642 owners told NHTSA about the 2012 Toyota Camry

I OWN A 2012 4CYL CAMRY XLE. A KNOCKING SOUND COMING FROM THE BACK OF THE ROOF ON THE PASSENGER SIDE HAPPENS WHEN THE BODY INTEGRITY IS COMPROMISED, LIKE WHEN GOING OVER BUMPS OR ENTERING A HOME GARAGE FROM THE DRIVEWAY. BROUGHT THE CAR TO THE TOYOTA DEALER IN DECEMBER 2013 WHO REFUSED TO REPAIR THE PROBLEM BECAUSE THE CAR WAS OUT OF WARRANTY (THE CAR HAD OVER 40,000 MILES AND THE WARRANTY COVERAGE WAS UP TO 36,000 MILES). THEY OFFERED TO REPAIR THE CAR FOR $486.85 USD. ALTHOUGH TWO TOYOTA REPAIR CENTERS IN PUERTO RICO (TOYOTA SERVICE CENTER IN SAN LORENZO, PR AND FURIEL TOYOTA AUTO), BOTH ACKNOWLEDGED IT WAS A PROBLEM OTHER CUSTOMERS COMPLAINED ABOUT AND THEY KNOW OF. I SEARCHED ONLINE AND THERE ARE FORUMS DISCUSSING THE SAME PROBLEM ON 2012 CAMRY'S WITH SUNROOF, SO I UNDERSTAND IT IS A MANUFACTURING ISSUE FOR WHICH TOYOTA SHOULD BE RESPONSIBLE. *TR

NHTSA ODI 10557260

PERSISTENT MODERATELY LOUD KNOCKING NOISE COMING FROM THE ROOF. AS SOON AS YOU START DRIVING, THE KNOCKING SOUND OCCURS, STOPS, AND STOPS AGAIN. IT IS MOST PERSISTENT WHILE DRIVING OVER UNEVEN STREET PAVEMENT. *TR

NHTSA ODI 10537565

WHILE ON FREEWAY DRIVER SIDE TIRE BURST ALL OF SUDDEN WITHOUT ANY APPARENT REASON. I WAS IN THE SECOND LANE FROM RIGHT AND COULD SAFELY TOOK CAR ON THE SHOULDER. CALLED TOYOTA ROAD SIDE ASSISTANCE AND TOWED THE CAR TO NEARBY DEALERSHIP. THEY ASSESSED DAMAGE TO ALLOY WHEEL, TIRE SENSOR AND ASCENDER LINER ALONG WITH TIRE. FOR ANY WARRANTY ISSUED ASKED ME TO CONTACT TOYOTA CUSTOMER SERVICE. TOYOTA CUSTOMER SERVICE DIRECTED TO BRIDGETONE TIRES SAYING ITS NOT THEIR RESPONSIBILITY. *TR

NHTSA ODI 10537337

THERE IS A GRAB HANDLE OVER EACH FRONT SIDE DOOR; THE REAR HINGE OF THE HANDLE POSES A SEVERE DANGER TO THE DRIVER'S AND PASSENGER'S HEADS. THE HEADLINER IS PADDED, BUT THIS HANDLE EXTENDS ABOUT AN INCH OUT FROM THE HEADLINER AND IS A HARD PLASTIC COVER OVER A STEEL HINGE. A SEVERE SIDE MOTION, AS IN A CRASH, COULD DRIVE THIS HINGE THROUGH THE DRIVER'S OR PASSENGER'S SKULL. A LESSER SIDE MOTION, AS IN A SUDDEN MANEUVER, COULD HIT THE DRIVER'S HEAD HARD ENOUGH TO DISTRACT THE DRIVER AND CAUSE A CRASH. *TR

NHTSA ODI 10519602

TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. THE CONTACT STATED THAT THE TRUNK LOCK MECHANISM FAILED TO ENGAGE. AS A RESULT, THE TRUNK FAILED TO STAY OPEN AND STRUCK THE CONTACTS HEAD. THERE WAS NO INJURY TO REPORT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO STANDARDS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 13,523. *TR

NHTSA ODI 10508227

TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT WHENEVER PARKED ON AN INCLINE, THE TRUNK LID WOULD NOT REMAIN OPEN. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE NOSE AS A RESULT TO THE ABRUPT CLOSURE OF THE TRUCK LID. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 200.

NHTSA ODI 10504564

THE TOYOTA CAMRY HAS BEEN REAR ENDED BY A FORD EXPLORER 2002 BETWEEN 40-50MPH, DAMAGING THE TRUNK, BUMPER TAIL LIGHTS, RIGHT REAR SIDE, LEFT SIDE BODY AND SPARE TIRE COMPARTMENT. AT THE MOMENT OF THE ACCIDENT, WERE THE DRIVER AND THREE MORE ADULT PASSENGERS INSIDE OF THE VEHICLE ON THEIR RESPECTIVE SEATS WEARING PROPERLY THE SEAT BELTS AT THE TIME OF THE ACCIDENT, THE DRIVER FROM THE FORD EXPLORER WAS DISTRACTED LOOKING FOR A RADIO REMOTE CONTROL WITHOUT NOTICE THE TRAFFIC ALMOST STOP WHEN THE DRIVER OF THE FORD EXPLORER BACK HIS ATTENTION TO THE TRAFFIC WAS TOO LATE EVEN AS HE MANIFEST HE HAS NO TIME TO PRESS THE BRAKE PEDAL. AFTER WE INSPECT THE DAMAGES I NOTICE THE AIRBAG AND SEAT BELT LIGHT ON THE DASHBOARD ARE ON EVEN WHEN THE CAR IS IN MOTION BUT NO AIR BAG HAS BEEN DEPLOY THERE IS A PICTURES AND VIDEO AVAILABLE FOR ANY FUTURE INVESTIGATION UPON REQUEST. *TR

NHTSA ODI 10501139

I WAS MOVING CARS IN THE DRIVEWAY WHEN I PULLED THE CAMRY BACK IN THE BRAKES FAILED TO STOP THE CAR AND IT STRUCK THE CORNER OF THE GARAGE. I WAS NOT GOING FAST ENOUGH TO EVEN TRIP THE AIRBAG. THE DEALER CLAIMS THAT THERE IS NOTHING WRONG WITH THE BRAKES. I KNOW THAT THIS SAME THING HAS HAPPENED IN ARLINGTON, TX. WHAT CAN I DO TO GET THE CAR FIXED IT IS ONLY 7 MONTHS OLD AND STILL UNDER WARRANTY? *TR

NHTSA ODI 10496035

ANNOYING TAPPING SOUND COMING FROM THE ROOF OF MY CAR. *TR

NHTSA ODI 10493095

EXCESSIVE FRAME CRACKING NOISE. HAS BEEN SERVICED AT DEALERSHIP AND THEY ARE TELLING ME ITS A FACTORY ISSUE AND THERE WILL BE A SERVICE BULLETIN ISSUED SPECIFIC TO PROBLEM. SINCE THE SERVICE APPOINTMENT THE CAR WINDSHIELD IS ALSO MAKING NOISES. THE CAR IS 2 MONTHS OLD WITH 2000MILES ON IT AND SHOULD NOT HAVE TO BE SERVICED REPEATEDLY. *TR

NHTSA ODI 10491856

I HAVE BEEN EXPERIENCING A KNOCK/TAP/CLUNK SOUND COMING FROM THE ROOF IN MY 2012 TOYOTA CAMRY SE, I HAVE REPORTED THIS ISSUE TO TOYOTA AND THE CAR HAS BEEN AT THE DEALERSHIP OVER 4 TIMES TO TRY TO RESOLVE THE ISSUE, THE NOISE GETS LOUDER AS TIME PASSES, IT SEAMS THIS IS A STRUCTURAL PROBLEM AND ARE NOT INFORMING THE CUSTOMERS AS THOUSANDS OF CARS ARE BEING SOLD, WITH NO TSB ISSUED, TAKING OFF THE HEADLINER MULTIPLE TIMES HAS CREATED ADDITIONAL NOISES. *TR

NHTSA ODI 10490163

WHILE PARKING AND PREPARING TO LEAVE THE PARKING LOT OF WAL MART/TARGET IN ABINGDON, MARYLAND THERE WAS A THUMBING NOISE COMING FROM THE ROOF. THE PROBLEM IS THAT THE FIRST PAYMENT HAS NOT BEEN MADE AND ALREADY THERE IS A DEFECT. THE CAR WAS BOUGHT IN WILSON, NC AT HUBERT VESTER TOYOTA ON 8 DEC 2012. I AM TOTALLY DISPLEASE WITH THE IRRITATING AND ANNOYING NOISE. MY WIFE CONTINUES TO DRIVE THE CAR DUE TO SWITCHING OUT CARS TO HAVE MAINTENANCE PERFORMED. SHE STATES THAT THE CAR IS MAKING THE NOISE WHILE DRIVING, I WANT TO JUST RETURN THE CAR AND WOULD LIKE TO KNOW IF THAT CAN BE DONE PRIOR TO THIS INCIDENT BEING INVESTIGATED. IT IS A SHAME FOR THE CUSTOMER TO HAVE TO PAY OVER $30K TO HERE A THUMBING NOISE. THE CAR IS A V6, CAMRY SE, 2012. I'VE SPENT OVER 160K ON TOYOTA'S IN THE LAST 14 YEARS. REQUEST ASSISATANCE AS SOON AS POSSIBLE... IT SOUNDS AS THOUGH THER IS HAIL OR BIG RAIN DROPS HITTING THE ROOF. *TR

NHTSA ODI 10489342

I WAS MERGING ON TO THE INTERSTATE WHEN I HEARD A LOUD CRASH. I THEN HEARD A RUSHING WIND SOUND AND GLASS BREAKING. I SLIDE OPEN THE INTERIOR SUN VISOR ON MY SUN ROOF JUST SLIGHTLY AND SAW BROKEN GLASS AND A LARGE HOLE IN THE SUN ROOF. I REALIZED THAT THE GLASS ON THE SUN ROOF HAD SUDDENLY BROKEN. I DID NOT PASS UNDER AN OVERPASS AND DID NOT SEE ANY OBJECTS THAT WOULD HAVE CAUSE THE BREAKAGE. THERE WERE NO TRUCKS NEAR ME THAT COULD HAVE DROPPED ANYTHING THAT COULD CAUSE THE DAMAGE. IF I WOULD HAVE HAD THE SUN VISOR ON THE SUN ROOF OPEN AT THE TIME OF THE EVENT, I WOULD HAVE HAD THE BROKEN GLASS COME DOWN ON ME WHILE I WAS DRIVING ON THE INTERSTATE WHICH COULD HAVE RESULTED IN A SEVERE ACCIDENT. THE SUN ROOF IS NOT COVERED UNDER THE WARRANTY. *TR

NHTSA ODI 10488912

I RECENTLY PURCHASE A NEW TOYOTA CAMRY XLE. I WISH TO REPORT A CONDITION THAT EXISTS IN THE DESIGN OF THE MECHANISM WHICH HOLDS THE TRUNK LID IN THE UPRIGHT POSITION WHILE UNLOADING OR LOADING ARTICLES INTO OR OUTOF THE TRUNK MY EXPERIENCE IS AS FOLLOWS: I HAVE PUT ITEMS INTO THE TRUNK ON OCCASION (ITS A NEW CAR), AND IT HAS ALWAYS BEEN ON A LEVEL SURFACE. ONCE WHILE I HAD RAISED THE TRUNK LID IN MY GARAGE IT DROPPED DONE AND I WAS ABLE TO STOP IT AND PUT IT BACK UP. THERE IS A FULL UPRIGHT POSITION FOR THE TRUNK LID WHICH I WOULD ASSUME THAT IS THE MOST SECURE POSITION. HOWEVER IT IS A POSITION THAT IS RATHER HIGH TO REACH (I AM 5' 11" TALL.) IT IS A STRETCH FOR ME. I WOULD ASSUME THAT A PERSON OF A SMALLER HEIGHT OR A CHILD WOULD BE NOT ABLE TO REACH THIS POSITION FOR SAFETY. I RECENTLY CAME BACK FROM THE STORE AND PARKED IN FRONT MY HOME ON A SLIGHT INCLINED DRIVEWAY AND OPENED THE TRUNK LID TO WHAT I WAS USE TO IN MY GARAGE WHICH WAS LEVEL. W\HEN I REACHED IN TO REMOVE THE GROCERIES THE TRUNK LID FELL DOWN WITH GREAT AMOUNT OF SPEED AND HIT THE BRIDGE OF MY DOSE. IT MISSED MY GLASSES BY AN EIGHTH OF AN INCH BUT KNOCKED THEM OFF. I PUT MY HAND TO MY NOSE AND IT WAS BLEEDING AND SPENT THE NEXT HOUR TRYING TO STOPPED THE BLEEDING SINCE I AM ON ASPIRIN THERAPY. WE ENDED UP GOING TO THE EMG. ROOM TO SEE IF I NEEDED STITCHES. IT ENDED UP BEING A DEEP ABRASION SO THEY PUT SOME COLLIOD MATERIAL ON RAISE UP THE SCAB TO HAVE LESS SCARING. HAD MY GLASSES SHATTERED I WOULD PROBABLY RECEIVED MORE SEVERE INJURIES. THEY WANTED TO DO AN MRI EXAM TO SEE IF I HAD OTHER INJURIES WHICH I DECLINED BECAUSE OF MY MEDICAL WORK EXPERIENCE, L DID NOT FEEL THE EXTRA COST FOR THE MRI WAS JUSTIFIED, BUT WOULD HAVE BEEN AN EXTRA EXPENSE FOR SOMEONE WHO WOULD NOT KNOW THE WHAT VALUE OF THE TEST IN A SIMILAR SITUATION. CONTACTED TOYOTA, LESS THAN HELPFUL. PREVENT FURTHER INJURIES. *TR

NHTSA ODI 10471973

WHILE DRIVING UNDER NORMAL DRIVING CONDITIONS THE PAINT ON THE LOWER PLASTIC BUMPER HAS BEEN HIT WITH ROAD DEBRIS AND IS CAUSING SMALL CHIPPING IN THE PAINT. IT SEEMS THE PAINT ON THE PLASTIC PARTS IS VERY SUSCEPTIBLE TO CHIPPING. NO CHIPPING HAS OCCURRED ON THE METAL HOOD OR BODY. *JS

NHTSA ODI 10468179

THE WIND BUFFETING THAT OCCURS IN THIS CAR IS UNBEARABLE. THIS CAUSES AN UNSUPPORTABLE PRESSURE THAT YOU FEEL IN YOUR EARS AND HEAD. SPEAKING WHILE ONE OF THE REAR WINDOWS IS OPEN IS ALSO IMPOSSIBLE BECAUSE OUR VOICES WILL ECHO. *TR

NHTSA ODI 10458271

A SHORT TIME AFTER I TOOK DELIVERY OF THE CAR AND I PARKED IT ON MY DRIVEWAY WHICH HAS A SMALL CLIMB TO THE GARAGE. THE CAR WAS PARKED WITH THE REAR END LOWER THAN THE FRONT. WHEN I OPENED THE TRUNK TO UNLOAD IT AND RELEASED THE TRUNK LID IT CAME DOWN AND HIT ME IN THE HEAD. IT HAPPENS EVERY TIME WHEN THE TRUNK IS OPENED UNDER THE SAME CONDITIONS AND SOMETIMES WHEN THE CAR IS LEVEL. OBVIOUSLY THE TRUNK LID NEEDS A TIGHTER SPRING. *TR

NHTSA ODI 10456641

THIS IS A RENTAL VEHICLE PROVIDED BY LIA TOYOTA NORTHAMPTON, MA. I HAD BEEN SHOPPING AND OPENED AND CLOSE THE TRUNK LID SEVERAL TIMES. WHEN I RETURNED HOME I PARKED IN MY DRIVEWAY WHICH HAS AN UPWARD SLANT TO IT. I OPENED THE TRUNK LID AND REMOVED THREE BAGS OF GROCERIES FROM THE TRUNK BEFORE THE TRUNK LID CLOSED ON ITS OWN ACCORD STRIKING ME IN THE FACE JUST ABOVE MY NOSE WITH ENOUGH FORCE TO CAUSE FACIAL BLEEDING AND A PROLONGED HEADACHE. A SLIGHT DIFFERENCE IN WHERE I WAS STANDING COULD HAVE RESULTED IN MY PASSING OUT OR MORE DAMAGE TO MY PERSON. IT APPEARS THAT THE PNEUMATICS DO NOT HAVE ENOUGH STRENGTH TO HOLD UP THE TRUNK LID ON OTHER THAN A FLAT SURFACE. A CHILD COULD LOSE FINGERS OR A LIMB IF THE TRUNK LID CLOSED IN THIS MANNER ON THEM. *KB

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