Home · 2012 Toyota 4RUNNER Hybrid · Complaints

What 96 owners told NHTSA about the 2012 Toyota 4RUNNER Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (96)Crash / fire / injury (7)Airbags (70)Brakes (7)Electrical system (6)Engine (5)Fuel system (5)Steering (5)Body & structure (2)Speed control (2)Suspension (2)Electronic Stability Control (esc) (1)

5 of 96 complaints match · Steering · clear filters

Mar 13, 2026Steering

Consistent steering wheel shake between 60-65 mph. This is a very well known issue on the 2010-2024 4Runners and it drives me and many others crazy, and feels unsafe to drive with. Will happen almost anytime I’m on the highway. My vehicle only has 48k miles. This needs to be addressed.

NHTSA ODI 11724239

Dec 14, 2017Steering

THE WIRING IN MY STEERING COLUMN CONNECTED TO THE HORN IN THE CLOCK SPRING HAS CAUSED MY HORN TO NOT WORK . I GOT MY CAR DIAGNOSED AND THEY SAID THAT THE CLOCK SPRING NEEDS TO BE REPLACED. IT COST $1020.31 TO GET FIXED. THEY TOLD ME IT WAS NOTHING I CAUSED OR COULD HAVE PREVENTED .I FEEL THIS IS A SAFETY HAZARD TO ME AND EVERYONE ELSE OUT ON THE ROAD. IT'S ILLEGAL TO NOT HAVE A HORN AND TOYOTA REFUSES TO FIX IT . APPARENTLY THERE WAS A RECALL ON SOME OLDER MODEL 4RUNNERS FOR THE SAME PROBLEM. I FEEL UNSAFE KNOWING I CANNOT USE MY HORN AND THAT IT MAY CAUSE MY AIR BAG TO NOT DEPLOY . CAN SOMEONE PLEASE HELP ME BEFORE SOMEONE GETS SERIOUSLY INJURED.

NHTSA ODI 11054793

May 26, 2015Steering

WHILE DRIVING ON HIGHWAY THE STEERING WHEEL SHUTTERS OR VIBRATE AT HIGHWAY SPEEDS. REPLACED TIRES WITH NEW TIRES, ALIGNMENT, AND PROBLEM STILL EXISTS, ROTATED AND BALANCED TIRES AND PROBLEM STILL EXISTS. READ THAT TOYOTA HAS HAD A PROBLEM WITH THE R& R STEERING RACK PRELOAD SPRING. BUT TOYOTA DENIES ANY PROBLEMS WITH THE 4RUNNERS. AFTER MUCH RESEARCH I HAVE FOUND MANY POSTS CONCERNING THE SAME PROBLEMS. THIS IS A SAFETY CONCERN WHEN I AM CONSTANTLY REPLACING OR ROTATING TIRES TO AVOID CHOPPING IN THE TIRES. TOYOTA SAYS THERE IS NOTING WRONG.

NHTSA ODI 10721349

Jan 5, 2015SteeringElectrical system

AFTER OIL CHANGE THE ECO LIGHT IS NOT ON, KEEP OFF THE OIL USED WAS 5W30. *TR

NHTSA ODI 10670291

May 25, 2013SteeringFuel system

THIS VEHICLE DOES NOT GET ANYTHING CLOSE TO THE 22MPG HIGHWAY MILES PER GALLON AS POSTED ON THE WINDOW STICKER. THE DEALERSHIP TELLS ME THAT THE COMPUTER IS FAULTY AND DOES NOT CALCULATE THE MILEAGE PROPERLY AND THAT IS THE WAY THEY ALL ARE. BUT, I HAVE ALL THE RECEIPTS FOR EVERY TANK OF GAS PURCHASED SINCE NEW. THIS VEHICLE HAS ONLY BEEN GETTING 17.8 MILES TO THE GALLON ON THE HIGHWAY ON AVERAGE. I'VE COMPLAINED TO THE DEALERSHIP TWICE BUT GET THE SAME ANSWER. I CAN'T DEPEND ON THE ON-BOARD COMPUTER READ OUT AS TO THE FUEL MILEAGE, THEY TELL ME - "IT IS INACCURATE". YET, WHEN A FULL 20.5 GALLONS OF GAS ARE FILLED INTO THE TANK, THE COMPUTER CALCULATES 360 MILES TIL EMPTY. AND AFTER 310 MILES, THE FUEL WARING LIGHT COMES ON. I DON'T BELIEVE THE DEALERSHIP AS I HAVE THE RECEIPTS TO PROVE THAT THE COMPUTER IS ACCURATE. THE MPG ARE JUST EXTREMELY EXAGGERATED. I WOULD NOT HAVE BOUGHT THIS VEHICLE KNOWING THAT THE FUEL CONSUMPTION WAS GOING TO BE OFF BY NEARLY 20% . ALSO THE STEERING WHEEL CONTINUES TO SPLIT AT THE BOTTOM OF THE WHEEL. I WILL GO BACK TO HAVE A SECOND WHEEL REPLACED FOR MY NEXT SERVICE, IN A FEW WEEKS. *TR

NHTSA ODI 10513483

Working with the data? Download all 96 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Toyota 4RUNNER Hybrid verdict →