Feb 16, 2015Engine
OIL WAS CHECKED BEFORE VEHICLE LEFT MASSACHUSETTS FOR A TRIP TO NEW MEXICO. AFTER DRIVING APPROXIMATELY 2300 MILES, UPON ARRIVAL AT THE DESTINATION NO OIL SHOWED ON THE DIPSTICK. MECHANIC DRAINED ONLY 2.5 QUARTS FROM VEHICLE (5.5 QUARTS IS FULL) SO ENGINE CONSUMED 3.0 QUARTS. THIS IS GROSSLY EXCESSIVE CONSUMPTION AND INDICATIVE OF A SERIOUS ENGINE/MATERIALS DEFECT. HAVE SINCE DISCOVERED THIS OIL CONSUMPTION DEFECT IS COMMON TO 2011-2014 SUBARU VEHICLES. SUBARU WILL NOT FIX THIS ENGINE. THIS VEHICLE WILL CAUSE ME TO INCUR EXPENSE BECAUSE OF THE NEED TO PURCHASE AND REPLACE THE ENTIRE OIL VOLUME DURING THE RECOMMENDED OIL CHANGE INTERVAL AND LOSS OF VALUE OF THE VEHICLE. VEHICLE IS A DANGER TO THE DRIVERS AND OTHERS ON THE STREET BECAUSE THE ENGINE MAY CATASTROPHICALLY FAIL CAUSING AN ACCIDENT. ALSO, THE LOW OIL LEVEL WARNING LIGHT ON THIS VEHICLE HAS NEVER ILLUMINATED INDICATING THAT IT, TOO, IS DEFECTIVE. *TR
NHTSA ODI 10683736
Jan 14, 2015AirbagsBrakesCrash1 injury
ME AND MY 12 YEAR OLD DAUGHTER WERE DRIVING 20MPH DOWN A SMALL HILL,A LADY PULLED OUT IN FRONT OF US,I HIT THE BRAKES,WHICH LOCKED UP AND WE SLID SO I LET OFF THEM IMMEDIATELY,THE ROADS WERE ICY AND SNOWY,SO WE GAINED A LOT OF VELOCITY,WE MISSED HITTING HER BUT WENT SIDEWAYS,A LITTLE AIRBORN AND HIT A TELEPHONE POLE.I VIOLENTLY STRUCK MY HEAD OFF THE DRIVERS SIDE WINDOW,AND MY SHOULDER AND ARM WERE PINCHED BETWEEN MY BODY AND THE DOOR.THE TIRES POPPED,THE FRONT BUMPER CLIPS BROKE.WE BOTH SUFFERED SEAT BELT BRUISES,AND MY DAUGHTER SLAMMED HER KNEE.I HURT MY SHOULDER PRETTY BAD AND MY HEAD STILL HURTS THEY ARE DOING CAT SCANS.MY AIR BAG ON MY DRIVERS SIDE DOOR,WHERE IT STRUCK THE POLE NEVER DEPLOYED.I JUST THANK GOD IT DID NOT HIT ON HER SIDE.BUT WE WERE DEFIANTLY GOING FAST ENOUGH TO DEPLOY THAT SIDE CURTAIN AIR BAG IT BENT THE DOOR AND THE ROCKER SILL THE THOUGHT OF IT NOT GOING OFF IS VERY SCARY AND A BIG MALFUNCTION,I'VE BEEN HAVING ENOUGH PROBLEMS WITH THE BRAKES,SEATBELTS,CAR NOT RUNNING PROPERLY,AND A BUNCH OF OTHER ISSUES I REALLY DID NOT NEED THIS AND I REALLY FEEL THAT THIS IS A HUGE SAFETY PROBLEM THAT CAN KILL SOMEONE AND WE WERE VERY LUCKY,WHEN I CONTACTED SUBARU I GOT THE USUAL RUN AROUND.NOT A HAPPY CUSTOMER.NEEDS SOMEONE TO INTERVENE LIKE YOU. *TR
NHTSA ODI 10672580
Jan 14, 2015Speed controlBrakes
I WANT TO ALSO SUBMIT A STATEMENT ABOUT THE PROBLEMS I HAVE HAD WITH MY BRAKES,I ALSO NOTICED OTHERS HAVE HAD THE SAME PROBLEMS,AS SOON AS I GOT THE CAR I NOTICED THE BRAKES WERE VERY SOFT.I TOOK THE CAR IN,I WAS TOLD THEY WERE FINE.A COUPLE WEEKS LATER I WAS IN LINE AT STARBUCKS AND THE BRAKES WENT RIGHT TO THE FLOOR,I PULLED THE EMERGENCY UP NARROWLY MISSING THE PERSON IN FRONT OF ME.I CALLED THE DEALER AGAIN,BEFORE I GOT THE CAR BACK IN AGAIN AT DUNKIN DONUTS IT DID THE SAME THING.IT HAD ALSO STARTED MAKING A HORRIBLE SMELL AND HAD NO POWER.AND A FEW OTHER MINOR THINGS.I TOOK IT IN THEY SAID THE BRAKES WERE FINE,I ARGUED THEY WERE NOT.THE SMELL WAS SUPPOSEDLY SOME KIND OF FLUID LEAKING ON THE MUFFLER.TOOK IT HOME BRAKES STILL KEPT DOING THE SAME THING,CALLED BACK WENT BACK IN THE CAR WAS LOW ON OIL AND THE BRAKES WERE STILL DOING THE NON EXISTENT THING,PLUS IT STILL SMELLED BAD AND I HAD A LIST FOR THEM,THEY GAVE IT AN OIL CHANGE,AND SAID THIS TIME THE BRAKES WERE FINE BUT MAY NEED PADS IN 6,000 MILES OR SO NOW THE SMELL IS NORMAL THOU,PLUS I TOLD THEM IT WAS NOT GETTING GOOD GAS MILEAGE AND HITCHING,THEY SAID UNLESS THE ENGINE LIGHT COMES ON THEY CANT DO ANYTHING.WELL NOW LASTLY THE REAR SEAT BELT WORKS ONLY OCCASIONALLY,MY BRAKE LIGHT IS ON ALL THE TIME AND THEY ONLY STOP ABOUT HALF THE TIME MY TIRES ARE ALL WORN OUT,AT LESS THAN 10,000 MILES WHICH THEY SAY IS NORMAL (OK) AND IT STALLS DOESN'T LIKE TO START,AND IS UNDER RECALL IT STILL SMELLS BAD,THE CRUISE CONTROL ONLY WORKS WHEN IT FEELS LIKE IT,IT USES OIL,EATS GAS,AND STALLS DOESN'T LIKE TO START,AND THE BRAKES ACT LIKE THE ANTI LOCK FEATURE IS CONSTANT EVEN WHEN IT SHOULDN'T BE?NOW AFTER AN ACCIDENT AND MY AIR BAGS DON'T DEPLOY I THINK IT SEEMS LIKE A REAL TREND HERE AND I REPORTED MY ACCIDENT TO SUBARU OF AMERICA THEY DON'T SEEM TO CARE. *TR
NHTSA ODI 10672594
Dec 2, 2014Engine & coolingVisibility & wipersBody & structureSeats
2012 SUBARU FORESTER. CONSUMER STATED THE WINDOWS GLASS WILL NOT CLOSE. THE HEAD REST IS NOT INSTALLED PROPERLY. REAR HATCH DOOR WILL NOT CLOSE WITHOUT BEING SLAMMED AND OPENED WHILE DRIVING. CHECK ENGINE LIGHT INDICATES A CODE OF MISFIRING ON TWO CYLINDERS. *SS THE CONSUMER STATED IF THE DRIVER AND PASSENGER WINDOWS WERE LOWERED WHEN DRIVING AT HIGHWAY SPEEDS, THE WINDOW GLASS SHIFTED OUT BEYOND THE CHANNEL IN THE DOOR AND THE WINDOWS WOULD NOT CLOSE. THE CONSUMER STATED HE HAD TO LISTEN TO A HIGH-PITCHED SQUEAL WHILE DRIVING. THE DEALER DID CONFIRM A PROBLEM EXISTED, BUT THERE WAS NO SOLUTION. *JB
NHTSA ODI 10654358
Sep 8, 2014Fuel systemElectrical system
2012 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO IGNITION PROBLEMS. *SMD THE DEALER CLAIMED THERE WAS NOTHING WRONG WITH THE VEHICLE. HOWEVER, THE CONSUMER CONTINUED TO EXPERIENCE INTERMITTENT PROBLEMS WITH THE IGNITION. THE CONSUMER WENT TO ANOTHER DEALER, AT WHICH TIME, THEY DIAGNOSED THE IGNITION ISSUE AS A SOFTWARE PROBLEM AND STATED THAT IT WAS FIXED WITH AN UPDATE TO THE FIRMWARE. HOWEVER, HE CONTINUED TO HAVE THE SAME IGNITION PROBLEM, BUT ON A MORE FREQUENT BASIS. THE CONSUMER WENT BACK TO THE DEALER, WHERE THEY STATED THE PROBLEM WAS THE BATTERY. DESPITE THE NEW BATTERY REPLACEMENT, HE CONTINUED TO HAVE THE SAME PROBLEM AT THE SAME FREQUENCY. THE CONSUMER RETURNED TO THE DEALER, WHERE THEY STATED THE PROBLEM WAS WITH THE FUEL PUMP, BUT WERE UNABLE TO CONFIRM THE DIAGNOSIS 100% UNTIL THEIR FUEL PUMP MECHANIC MADE FURTHER INQUIRES WITH THE SUBARU FACTORY. THE CONSUMER MADE ANOTHER APPOINTMENT, AS IT WAS FINALLY CONFIRMED THE FUEL PUMP NEEDED TO BE REPLACED. THE CONSUMER WAS THEN INFORMED, THE PART WAS NOT AVAILABLE. *JB
NHTSA ODI 10630794
Aug 14, 2014Brakes
2012 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM FAILURE RECALL NOTICE. *SMD THE CONSUMER STATED FROM THE DAY SHE PURCHASED THE VEHICLE, THE BRAKES DID NOT SEEM RIGHT. THE BRAKE PEDAL SEEMED TOO SOFT AND THERE WAS EXTENDED PEDAL TRAVEL. SHE HAD TO PUMP THE BRAKES IN ORDER TO STOP IN TIME. ALSO, WHEN SITTING AT A LIGHT WITH HER FOOT ON THE BRAKE PEDAL, THE PEDAL WOULD SUDDENLY JUST SINK DOWNWARD AN INCH. ALSO, AT APPROXIMATELY, 17,000 IN MAY 2014, THE BRAKES BEGAN PULSATING. THE DEALER MACHINED THE ROTORS AND STATED IT WAS NORMAL. THE CONSUMER EVEN THOUGH THE HER YEAR, WAS NOT INCLUDED IN THE RECALL, SHE STILL EXPERIENCED THE SAME SYMPTOMS. *JB
NHTSA ODI 10621645
Aug 7, 2014Lights
I'M HAVE A PROBLEM WITH MY HEADLIGHTS. IN PAST 3-4 MONTHS THEY HAVE RANDOMLY GONE OUT. THE LIGHT BULB IS GOOD. SO IS THE FUSE. EACH TIME WE TOOK THE HEADLIGHT AREA APART AND PUT IT BACK TOGETHER IT LIGHT BULB CAME BACK ON. I DO NOT KNOW IF ITS THE WIRES OR CONNECTION WITH THE LIGHT BULB AND THE BASE. I DID CALL WHERE I BOUGHT MY CAR AND AS ITS OUT OF WARRANTY, WILL ONLY FIX FOR A FEE. SUBARU OF AMERICA WILL "DECIDE AFTER EVALUATED AND FIXED" AS LONG AD ONLY USING ALL SUBARU PARTS"- IF THEY WILL COVER THIS. THE LAST TIME THIS HAPPENED, BOTH IF MY HEAD LIGHTS WENT OUT AT THE SAME TIME. VERY CONCERNING SAFETY ISSUE. *TR
NHTSA ODI 10620725
Jul 31, 2014Brakes
TL* I RECEIVED AN IMPORTANT SAFETY RECALL NOTICE (1ST NOTICE) FOR MY 2012 SUBARU FORESTER REGARDING POTENTIAL BRAKE LINE CORROSION. IT COULD LEAD TO LOSS OF BRAKE FLUID IMPAIRING THE DRIVER'S ABILITY TO STOP THE CAR BY INCREASING BRAKING DISTANCE. IN THE 1ST NOTICE SUBARU AGREED TO INSPECT AND REPAIR THE BREAK LINES FREE OF CHARGE. SUBARU STATED THAT IT WAS IN THE PROCESS OF ACQUIRING ANTI-CORROSION MATERIALS AND REPLACEMENT PARTS TO PERFORM THE NECESSARY REPAIR. THEY WOULD RE-CONTACT THE OWNER BY MAIL WHEN THE MATERIAL WERE AVAILABLE. WHEN THE 2ND WAS RECEIVED THE OWNER WAS TO MAKE AN APPOINTMENT WITH THE LOCAL DEALER FOR THE INSPECTION AND ANY NECESSARY REPAIRS. UNTIL THEN THERE WERE SEVERAL IMPORTANT PRECAUTIONS THAT SHOULD BE TAKEN INCLUDING, MONITORING BRAKE FLUID LEAKS, BRAKE PEDAL TRAVEL AND PRESSURE, STOPPING DISTANCE, AND BRAKE SYSTEM WARNING LIGHT. SHOULD ANY OF THESE CONDITIONS BECOME APPARENT THE OWNER SHOULD CONTACT THE DEALER IMMEDIATELY. THE DRIVER SHOULD MAINTAIN SAFE BRAKING DISTANCE AND TAKE EXTRA CARE WHEN PARKING AND IN TIGHT SPACES. THE CONSUMER WAS ADVISED IT WOULDN'T BE UNTIL NOVEMBER 2014 UNTIL THE 2ND NOTICE WAS TO BE RECEIVED (3 MONTHS AWAY FROM THE 1ST NOTICE). THE OWNER THEN CALLED THE DEALER WHO, WITHIN A WEEK, INSPECTED, CLEANED, AND APPLIED ANTI-CORROSION MATERIALS TO THE BRAKE LINES. THE OWNER HAVING TO TAKE THE PRECAUTIONS IS UNACCEPTABLE IN MY OPINION. SUBARU SHOULD BE RESPONSIBLE FOR THE REPAIRS AND INSPECTION. THE BRAKING SYSTEM SHOULD BE INSPECTED IMMEDIATELY TO DETERMINE IF THERE IS A RISK OF A BRAKE MALFUNCTION. THE VEHICLE DOES HAVE DUAL BRAKING SYSTEM, BRAKELINE MATERIALS AND EXPOSURE TO THE ELEMENTS IS LIKELY THE SAME FOR BOTH SYSTEMS. COULD BOTH SYSTEMS HAVE THE SAME PROBLEM SIMULTANEOUSLY? IF THERE IS A LARGE ENOUGH LEAK IN 1 SYSTEM THAT GOES UNDETECTED COULD IT EMPTY THE MASTER CYLINDER RESERVOIR AFFECTING THE 2ND SYSTEM'S CAPABILITY? SUBARU CAMPAIGN WQK-47 RECALL NO. 14V-311 JULY 2014. UPDATED 11/20/14 *JS
NHTSA ODI 10617907
Jul 19, 2014Engine
ENGINE USING SYNTHETIC OW-20 OIL PER DEALER RECOMMENDATION USES OIL FASTER THAN NEW CAR SHOULD. OIL CHANGED 18,951MI. AT AROUND 22,000 OIL WAS NOTED LEAKING AROUND OIL FILTER. ALSO DIPSTICK SHOWING LOW LEVEL. OWNER HAD TO ADD OIL WHILE ON A TRIP. AFTER 24,393MI OIL FILTER LEAK REPORTED, DEALER REPLACED GASKET 803916010 AND TOPPED OFF OIL. AT 26,312 MI, OIL AGAIN CHANGED BY DEALER. 3K MI LATER (29,000MI) OIL AGAIN SHOWED BELOW LOW ON DIPSTICK REQUIRING OWNER TO ADD OIL. 32,191 MI SERVICE APPOINTMENT OIL CHANGE BY DEALER STATES "CLOSE TO FULL." DEALER TOLD US THAT CARS USE A QUART OF OIL EVERY THOUSAND MILES NORMALLY. NO LEAK FOUND ON INSPECTION. I ALWAYS PARK IN THE SAME PLACE AT PARKING GARAGE AND THERE ARE NO OIL LEAKS ON THE CONCRETE. MY FAMILY HAS HAD 2 OTHER NEW SUBARU VEHICLES SINCE 2003 WHICH ALSO USE SYNTHETIC OIL AND NO OTHER CAR HAS HAD THIS OIL USAGE. I HAVE OWNED 6 NEW CARS IN MY LIFETIME. I KNOW HOW TO MAINTAIN AN ENGINE BY FREQUENT CHECKS AND MAINTENANCE. MY CONCERN IS THAT OWNERS MAY LOSE AN ENGINE DUE TO SEIZURE IF THEY FOLLOW SUBARU RECOMMENDED OIL CHANGE BY MILEAGE OR MONTHS. SOME OWNERS WHO ARE NOT DILIGENT IN CHECKING FREQUENTLY MAY LOSE AN ENGINE. MY OTHER CONCERN IS THAT EITHER SUBARU ENGINE DESIGN, GASKETS, OR OTHER PARTS MAY BE TO BLAME IN EXCESSIVE OIL USAGE. PLEASE INVESTIGATE THIS PROBLEM. *TR
NHTSA ODI 10614733
Apr 6, 2014Wheels
I WAS A BLOCK FROM HOME AFTER HAVING HAD DRIVEN THE VEHICLE APPROXIMATELY 40 MINUTES FROM WORK WHEN I HEARD A LOUD "POP." I THOUGHT SOMETHING HAD HIT THE CAR. I COULD NOT GET THE VEHICLE INTO MY DRIVEWAY BECAUSE THE RIGHT FRONT WHEEL SUDDENLY FOLDED INTO THE FENDER, AND I COULD NOT MOVE FURTHER. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE I BOUGHT IT VIA THE ROADSIDE SERVICE OFFERED THROUGH SUBARU, AS THE VEHICLE WAS STILL UNDER WARRANTY. THE SERVICE DEPARTMENT FOUND THAT THE RIGHT FRONT STRUT WAS MISSING A BOLT. BOTH THE SERVICE PEOPLE AND THE GENERAL MANAGER HAD STATED TO ME THAT THEY HAD NEVER SEEN THIS HAPPEN BEFORE AND THOUGHT, POSSIBLY, THE BOLT WAS NOT TIGHTENED PROPERLY AT THE FACTORY. THE REPAIR DOCUMENT READS AS FOLLOWS: "CONFIRMED CUSTOMERS CONCERN RIGHT FRONT STRUT MISSING BOLT, RECOMMEND TO REPLACE STRUT AND HAT WITH NEW BOLTS. RECOMMEND TO REPLACE HAT DUE TO DAMAGED BENT STRUT. WITH CUSTOMERS AUTHORIZATION REMOVED AND REPLACED RIGHT FRONT STRUT AND NEEDED HARDWARE. REPLACED STRUT HAT AND COMPLETED. TORQUED ALL WHEELS AND ALL RELATED NUTS AND BOLTS TO SPECIFICATION." I HAVE NOT HAD ANOTHER PROBLEM SINCE I RECEIVED THE VEHICLE BACK ON MARCH 18, 2014. I AM CONCERNED THAT THIS MAY NOT BE JUST MY VEHICLE. HAD I BEEN DRIVING ON THE FREEWAY AT A MUCH HIGHER SPEED, THIS COULD HAVE ENDED UP VERY BADLY FOR NOT ONLY ME BUT OTHERS ON THE ROAD AS WELL. THANK YOU *TR
NHTSA ODI 10577798
Mar 18, 2014Speed controlCrash
TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. THE CONTACT STATED THAT TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO AN ATM MACHINE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,700. UPDATED 04/30/14 MA UPDATED 04/19/16*LJ *TR
NHTSA ODI 10573102
Jan 4, 2014Engine
THE ENGINE CONSUMES TOO MUCH OIL FOR SUCH A RELATIVELY NEW & LOW MILEAGE VEHICLE. THIS IS THE 2ND COMPLAINT TO THE DEALER ABOUT THIS CONCERN. EACH TIME THE ENGINE OIL IS CHECKED THE DIPSTICK WOULD NOT REGISTER ANY OIL READING. ON THE SECOND VISIT, THE DEALER CHANGED THE OIL & FILTER UNDER WARRANTY AS PER BULLETIN 02-144-13R & HAVING ME RETURN AFTER AN ADDITIONAL 1200 MILES OF DRIVING. THIS ENGINE IS DEFECTIVE FOR HAVING OIL USAGE AT SUCH LOW MILEAGE AND BEGIN RELATIVELY NEW. I HAVE OWNED MANY CARS IN MY TIME AND UNDERSTAND ALL CARS CONSUME OIL AT SOME POINT OR ANOTHER BUT NOT WHEN THE CAR IS STILL PRACTICALLY NEW. DID RESEARCH ONLINE AND HAVE SEEN MANY OTHER OWNERS WITH SIMILAR COMPLAINTS, MOST WITH NO RESOLUTION. THIS POSES A SAFETY HAZARD MAINLY FOR THE OWNERS WHO ARE NOT AS SAVVY WITH VEHICLES. THE ENGINE OIL COULD RUN OUT & SEIZE THE MOTOR OF WHICH CAN HAPPEN WHILE DRIVING DURING HIGHWAY SPEEDS. *TR
NHTSA ODI 10558426
Sep 30, 2013Speed controlCrash
TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. THE CONTACT STATED THAT WHILE PARKING, HE SHIFTED INTO REVERSE WITH HIS FOOT ON THE BRAKES WHEN THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT ENGAGED THE EMERGENCY BRAKE BUT IT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THEN INTO A TREE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE FAILURE AND CURRENT MILEAGE WAS 34,500. UPDATED 11/14/13*CN
NHTSA ODI 10546145
Aug 19, 2013Speed controlEngine
TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. THE CONTACT STATED THAT WHENEVER THE CHECK ENGINE WARNING LIGHT ILLUMINATED, THE CRUISE CONTROL WOULD INDEPENDENTLY DISABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING ACCORDING TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,650 AND THE CURRENT MILEAGE WAS 11,626. UPDATED 10/17/13*LJ
NHTSA ODI 10536127
Aug 4, 2013Speed control
SPONTANEOUS ACCELERATION: STEPPED ON BRAKE TO SLOW DOWN. INSTEAD ENGINE REVS INCREASED AND CAR SPED UP. WAS ABLE TO BRING THE CAR UNDER CONTROL BEFORE AN ACCIDENT OCCURRED, ONLY BY TAKING MY FOOT OFF THE BRAKE PEDAL AND REPLACING IT SEVERAL TIMES. SAME PROBLEM AS OCCURRED WITH THIS VEHICLE ON 10/12/2012. SEE ODI # 10484833. *TR
NHTSA ODI 10533535
Jul 6, 2013Tires
NOTICE TWO BLEMISHES ON TIRE SIDE WALL AFTER BUYING NEW CAR, 1 YEAR LATER BULGING IS BIGGER. *TR
NHTSA ODI 10523494
Apr 22, 2013Electrical system
2012 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO ENGINE PROBLEMS. *SMD THE CONSUMER STATED UNLESS HE DROVE THE VEHICLE REGULARLY, OR STARTED IT AND LET THE ENGINE IDLE, THE COMPLEX OF ELECTRIC CIRCUITS WOULD RUN DOWN THE BATTERY TO A NO START AND SHORTLY THEREAFTER, ALL SYSTEMS WOULD BE DEAD. THE CONSUMER STATED SELLERS ADMITTED TO THE PROBLEM AND THE SERVICE DEPARTMENT RECOMMENDED DRIVING THE VEHICLE AND RUNNING THE ENGINE MORE OFTEN.
NHTSA ODI 10509051
Apr 21, 2013Engine & cooling
WHEN TURNING OFF ENGINE, LOUD RAPID PINGING NOISE FROM FRONT OF THE CAR FOR ABOUT 20 MINUTES. PER SUBARU HOME OFFICE THIS IS NORMAL. PER MANAGER OF SUBARU SERVICE DEPT IT IS NORMAL. I WAS TOLD IT WAS THE GUARDS AROUND THE CATALYTIC CONVERTER - THAT THEY GET VERY HOT FROM THE CATALYTIC CONVERTER AND PING AS COOL DOWN. BUT IF THEY ARE CONTINUALLY WARPING BACK AND FORTH CAUSING THE PINGING SOUND, ISN'T THERE GOING TO BE METAL FATIGUE? WHEN THE GUARDS DON'T WORK, IS THE CAR GOING TO BE SAFE TO DRIVE? I MEAN, I WOULD THINK THEY ARE THERE FOR A REASON. I HAVE EVEN HEARD THE NOISE ROLLING DOWN THE DRIVER SIDE WINDOW AT A FAST FOOD RESTAURANT. JUST WANT TO KNOW THE CAR WILL BE SAFE. WOULD LOVE TO HAVE THE ANNOYING NOISE GO AWAY ALSO. I WAS TOLD ALL FORESTERS DO THIS. *TR
NHTSA ODI 10509020
Mar 22, 2013Transmission & drivetrain
2012 FORESTER 2.5X, 4-SPD AUTOMATIC TRANSMISSION: WHEN TRAVELING AT HIGHWAY SPEEDS, 50+ MPH, ANY ATTEMPT TO QUICKLY ACCELERATE CAUSES THE AUTOMATIC TRANSMISSION TO DOWNSHIFT ALL THE WAY TO SECOND GEAR. THIS RESULTS IN VERY HIGH RPMS, BUT A LOSS IN VELOCITY AS THE DOWNSHIFT TO SECOND GEAR IS NOT APPROPRIATE AT THE HIGH END OF THE ALLOWABLE RPMS FOR THE ENGINE. THE LOSS IN SPEED WHEN ATTEMPTING TO ACCELERATE IS VERY UNSAFE AND HAS CAUSED ME TO HAVE TO UNEXPECTEDLY RETURN TO MY LANE WHEN ATTEMPTING TO PASS ANOTHER VEHICLE. LIKEWISE, ATTEMPTING TO MERGE INTO TRAFFIC TRAVELING FASTER IN ANOTHER LANE IS ALSO UNSAFE AS I LOSE SPEED WHILE EMERGING INTO THE LANE WITH FASTER TRAFFIC. THIS DOWNSHIFT INTO SECOND GEAR RATHER THAN THIRD GEAR AT HIGHWAY SPEEDS OCCASIONALLY CAUSES THE CHECK ENGINE LIGHT TO TURN ON AND THE TRACTION CONTROL WARNING LIGHT TO TURN ON. THIS IS AN ONGOING PROBLEM AND CAN BE REPLICATED AT ANY TIME. THIS OCCURS AT HIGHWAY SPEEDS, AND CAN BE REPLICATED BY DEPRESSING THE ACCELERATOR PEDAL QUICKLY, OR JUST TAPPING ON THE ACCELERATOR. THE VEHICLE SHOULD NOT BE ABLE TO DOWNSHIFT TO SECOND GEAR AT HIGH SPEEDS USING AN AUTOMATIC TRANSMISSION. I HAVE RETURNED IT TO THE DEALER TWICE AND THE DEALERS MECHANICS ARE EASILY ABLE TO REPLICATE THE PROBLEM. AFTER NUMEROUS ATTEMPTS TO FIX THE PROBLEM, THE DEALERSHIP CONTACTED THE SUBARU HEADQUARTERS AND WERE TOLD THIS IS NORMAL OPERATION. IT IS ANYTHING BUT NORMAL FOR AN AUTOMOBILE AND IS VERY DANGEROUS. THERE APPEAR TO BE A NUMBER OF COMPLAINTS ON VARIOUS INTERNET SITES ON FORESTERS WITH SIMILAR PROBLEMS. *TR
NHTSA ODI 10504167
Dec 1, 2012Fuel system
DURING COLD WEATHER STARTS, THE VEHICLE CABIN SMELLS STRONGLY OF RAW FUEL, AS IF THERE WAS A FUEL LEAK. THE SMELL PERSISTS UNTIL THE ENGINE HAS REACHED ITS NORMAL OPERATING TEMPERATURE. LOOSE FUEL LINES HAVE BEEN REPORTED IN PREVIOUS MODEL YEAR FORESTERS, AND RARE INSTANCES OF THIS OCCURRING IN CURRENT GENERATION FORESTERS (09-13). *TR
NHTSA ODI 10486638
Nov 15, 2012Speed controlCrash1 injury
WHILE PASSING A PARKED DUMPSTER, THE DRIVER STEPPED LIGHTLY ON THE GAS. INSTEAD OF THE EXPECTED MILD ACCELERATION, THE ENGINE REVVED GREATLY AND AN UNEXPECTED HIGH ACCELERATION OCCURRED. IT RESULTED IN A COLLISION WITH THE CAR IN FRONT. *TR
NHTSA ODI 10484833
Aug 17, 2012Transmission & drivetrainSpeed controlElectronic Stability Control (esc)
AFTER SHARP ACCELERATION THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. NO OTHER ISSUES NOTED. TWO MONTHS LATER WITH 7500 MILES ON THE ODOMETER, THE SAME THING OCCURRED BUT THIS TIME THE CRUISE CONTROL LIGHT AND THE VEHICLE STABILIZATION LIGHT CAME ON AS WELL. CRUISE CONTROL DID NOT WORK AND I ASSUME THE STABILIZATION DIDN'T EITHER.
NHTSA ODI 10472165
Jul 25, 2012Brakes
TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, SHE APPLIED THE BRAKES AND THE VEHICLE DID NOT STOP. THE CONTACT APPLIED REPEATED PRESSURE TO THE BRAKE PEDAL BUT THE BRAKE PEDAL WAS DEPRESSED INTO THE FLOORBOARD ABNORMALLY. THE CONTACT THEN APPLIED THE EMERGENCY BRAKE AND THE VEHICLE STOPPED. THE VEHICLE WAS SAFELY DRIVEN TO AN AUTHORIZED DEALER BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,800.
NHTSA ODI 10467617
May 30, 2012Body & structure1 injury
WHILE OPENING THE DRIVER'S SIDE DOOR, THE TOP, RIGHT CORNER OF THE DOOR STRUCK MY FOREHEAD, CAUSING A GASH JUST ABOVE MY RIGHT EYEBROW THAT REQUIRED SIX STITCHES TO CLOSE. A LITTLE LOWER AND THE SHARP, POINTED CORNER OF THE DOOR FRAME COULD HAVE CAUSED THE LOSS OF MY RIGHT EYE. THE PROBLEM IS WITH THE DESIGN OF THE DOOR FRAME. IN ORDER TO OPEN THE DOOR, ONE MUST REACH FOR THE DOOR HANDLE AND, IN DOING SO, LEAN IN TOWARD THE DOOR. WHEN THE DOOR IS OPENED, IF ONE IS NOT STANDING BACK FAR ENOUGH, THE DOOR WILL HIT THE PERSON OPENING THE DOOR. THE DESIGN IS COMMON TO BOTH THE DRIVER'S SIDE AND FRONT PASSENGER SIDE DOORS. I INQUIRED WITH KINNEY MOTORS OF RUTLAND, VERMONT (802-775-6900), WHERE I PURCHASED MY 2012 SUBARU FORESTER TO SEE IF THERE IS A FIX FOR THE ABOVE PROBLEM AND, WHILE THE SERVICE MANAGER WAS POLITE AND TRIED TO BE HELPFUL, NO FIX WAS AVAILABLE. *TR
NHTSA ODI 10460042
May 21, 2012Electronic Stability Control (esc)
WHEN IN HEAVY TRAFFIC AND IT WAS NECESSARY TO ACCELERATE AT A HIGH RPM, THE TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHT COME ON AND START FLASHING AND THE CRUISE CONTROL LIGHT ALSO FLASHED. THIS IS THE 3RD TIME THIS HAS HAPPENED. FIRST TIME ALL THE LIGHTS WENT OUT, SECOND TIME IT HAPPENED MY CRUISE CONTROL WAS DISABLED AND THE OTHER LIGHTS CONTINUED TO BE ON AND FLASH AND I HAD TO TAKE IT THE DEALERSHIP TO BE "RESET". DEALERSHIP TOLD ME IT WAS A "COMPUTER" PROBLEM AND SUBARU HAS NOT FIXED IT. YESTERDAY IT HAPPENED AGAIN. WAS ABLE TO LET OFF ACCLERATION QUICK ENOUGH TO KEEP IT FROM LOCKING OUT MY CRUISE AND CAUSING ALL THE LIGHTS TO FLASH CONTINUALLY. *TT
NHTSA ODI 10459088