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What 5 owners told NHTSA about the 2012 Scion Xd

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (5)Crash / fire / injury (3)Airbags (2)Electrical system (2)Fuel system (2)

2 of 5 complaints match · Electrical system · clear filters

Mar 9, 2020Electrical system

MY BATTERY WENT DEAD WHILE I WAS AT WORK AS I HAD LEFT THE LIGHTS ON. WHEN IT WAS TIME TO GO HOME, I WAS UNABLE TO UNLOCK MY DOORS WITH THE KEY FOB. THERE WAS ONE PLACE TO UNLOCK THE DOOR MANUALLY AND IT WAS THE DRIVER DOOR. I UNLOCKED THAT AND REACHED OVER TO UNLOCK THE PASSENGER DOOR. I REACHED BACK TO UNLOCK THE REAR DOORS FROM THE INSIDE AND WAS UNABLE TO DO SO. THERE WAS NO WAY TO OPEN THE REAR DOORS. IF THERE WOULD HAVE BEEN ANYONE IN THE REAR OF THE CAR THEY WOULD NOT HAVE BEEN ABLE TO GET OUT. I FIND THIS A HUGE SCARY SAFETY PROBLEM. WHAT IF I WOULD HAVE HAD CHILDREN IN SAFETY SEATS IN THE VEHICLE. THEY WOULD HAVE BEEN TRAPPED.

NHTSA ODI 11316929

Jan 13, 2012Electrical system

PURCHASED THIS CAR BRAND NEW. WAS ASSURED OF TOYOTAS 200 POINT SAFETY INSPECTION. SHORTLY AFTER DRIVING THIS CAR HOME I NOTICED THAT I NEVER RECEIVED A SPARE KEY AND THE HORN DIDN'T WORK (THE FIRST LINE OF DEFENSE IN DRIVING SAFETY). I RETURNED TO THE DEALERSHIP AND ASKED IF THEY TOOK THE FUSE OUT TO PREVENT THE HORN FROM SOUNDING, THEY SAID "NO, THEY NEVER TAKE ANY FUSES OUT". THEY DID NOT WANT TO REPLACE THE FUSE AT FIRST. THEY TOLD ME TO GO HOME AND COME BACK DURING SERVICE HOURS (I WORK, I ALREADY DROVE 30 MILES AND NEEDED MY HORN TWICE ON THE WAY THERE). I ASKED IF THEY COULD GIVE ME A FUSE AND I'D PUT IT IN MYSELF. I GUESS THEY FELT THREATENED BY THAT AND QUICKLY INSTALLED FUSE. IT'S NOW DAY 6 WITH THIS 2012 SCION XD MY TEMP/COOLANT LIGHTS BEEN ON SINCE DAY 3. MY BOYFRIEND CHECKED THE COOLANT AND DISCOVERED, THERE WASN'T ANY IN THE ENGINE. I DON'T KNOW WHAT DAMAGE THIS HAS CAUSED OR WHAT OTHER FLUID OR FUSES ARE MISSING. I'M PRETTY CERTAIN THAT THERE WAS NO 200 POINT INSPECTION. I'M JUST HAPPY THAT I DIDN'T GET STUCK OR KILLED ON MY MAIDEN 300 MILE VOYAGE TO BOSTON. NOT SAFE AND NOT A GOOD WAY FOR TOYOTA TO FIX THEIR DAMAGED SAFETY RECORD. *TR

NHTSA ODI 10443648

Working with the data? Download all 5 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Scion Xd verdict →