What 282 owners told NHTSA about the 2012 Ram 2500 Mega Cab

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE THE VEHICLE WAS UNDERGOING A TIRE ROTATION, THE TECHNICIAN DISCOVERED THAT BOTH FRONT TIE ROD ASSEMBLIES WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

NHTSA ODI 10787666

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE ATTEMPTING TO REFUEL THE VEHICLE, THE FILLER NECK REJECTED FUEL. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT ALLOW THE PUMP TO REFUEL AND WOULD RESPOND AS IF THERE WERE A FULL TANK WHEN THE VEHICLE WAS LOW ON FUEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,771. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10786930

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE EXHAUST FRACTURED CAUSING THE EMERGENCY BRAKE WIRING AND THE ABS WIRING TO MELT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT DIAGNOSED THAT THE EXHAUST PIPES ,THE ABS, AND THE WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

NHTSA ODI 10786982

PRIOR TO EPA EMISSIONS RECALL I WOULD ACHIEVE DIESEL FUEL EFFICIENCIES AS HIGH AS 21 MPG HIGHWAY, PULLING A 18 FOOT TRAILER AT A 1 HOUR DURATION. THE CITY MPG AVERAGED TO 13-15 MPG, SINCE THE EMISSIONS RECALL UPDATE MADE ON THIS VEHICLE, MPG HAS AVERAGED BETWEEN 10-13 MPG ON HIGHWAY WITH NO LOAD/NO TRAILER AND AVERAGES BETWEEN 9-11 MPG IN CITY. THESE BENCHMARKS HAVE BEEN CONSISTENTLY COMPARED AND ROAD CONDITIONS HAVE BEEN SAME. TO ADD TO THIS ISSUE, THERE HAS BEEN A LOSS OF POWER THAT HAS CAUSED UNEXPECTED HESITATION IN A NUMBER OF INSTANCES. SEVERAL TIMES I WAS PUT IN HARMS WAY AS CROSSING CITY DIVIDED HIGHWAY, CROSSING STREETS AND/OR DIVIDING HIGHWAYS WHERE THAT MULTI-DIRECTIONAL TRAFFIC LIGHTS ARE NOT ALWAYS PRESENT. TO FURTHER EXPLAIN, REALIZING THE POWER PICKUP WAS NOT PRESENT AND TURBO DID NOT SEEM TO BE 'SPUN UP' EVEN THOUGH ACCELERATION WAS INCREASED DRAMATICALLY. NOTE, TO HELP TO POSSIBLY REMEDIATE THESE POTENTIAL ACCIDENT OCCURRENCES, I MUST POWER BRAKE AND INCREASE ENGINE RPM'S TO HELP BRING THE VEHICLE TO A POWER LEVEL TO REDUCE THE RISK OF POWER LATENCY. THIS SOMETIMES HELPS BUT NOT ALWAYS BECAUSE POWER IMPOTENCY SEEMS TO BE UNPREDICTABLE AT TIMES.

NHTSA ODI 10786215

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHEN THE VEHICLE MADE A LEFT TURN, A POPPING NOISE WAS PRESENT NEAR THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (SUSPENSION). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 10,000.

NHTSA ODI 10783222

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE DELAY THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10780563

MY GRANDSON AND I WERE TAKING MY 2012 DODGE RAM TO THE DEALER FOR WARRANTY WORK WE WERE DOING AROUND 60 MPH WHEN WE CROSSED A RAIL ROAD CROSSING THE VEHICLE STARTED WOBBLING SO BAD I THOUGHT I HAD BLOWN A TIRE EVERYTHING ON THE DASH AND CENTER CONSOLE FLEW ON THE FLOOR ANYTHING IN THE BACK SEAT WENT UNDER THE FRONT SEAT IT SCARED BOTH OF US. I TOLD THE DEALERSHIP ABOUT IT THEY COULD FIND NOTHING BUT AXLE SEALS LEAKING BUT DID,NT HAVE TIME TO FIX THEM. I WORK IN THE NORTH DAKOTA OIL FIELDS I HAVE TO HAVE THIS VEHICLE SO I GOT AN APPOINTMENT AT ANOTHER DEALERSHIP 100 MILES AWAY THEY COULD FIND NOTHING WRONG INCLUDING THE AXLE SEALS AND CHARGED ME 96.30. I TOOK THIS VEHICLE 1150 MILES TO NORTH DAKOTA WITHOUT ANY PROBLEMS HOWEVER ON THE WAY BACK WAS ANOTHER STORY. MONTANA RAISED THEIR SPEED LIMIT TO 80 MPH AT SLIGHTLY OVER THAT THE VEHICLE STARTED WOBBLING OUT OF CONTROL WHEN I WENT ACROSS ONE OF THOSE LITTLE BUMPS ON A BRIDGE I DID NOT THINK I WAS GOING TO GET IT UNDER CONTROL BEFOR I WENT OFF THE ROAD OR IN TO THE GUARD RAIL IT DID THIS TO ME THREE MORE TIMES BEFOR I GOT HOW. I STOPPED BY THE DEALERSHIP THAT I BOUGHT IT FROM AND THEY SAID THERE WAS NO RECALL ON THIS VEHICLE. I CALLED DODGE CUSTOMER SERVICE THEY INFORMED ME THAT IT WAS PROBABLY A WOREN TIRE OR IT WAS OUT OF ALIGNMENT. I FIND OUT THERE IS A CLASS ACTION LAWSUIT AGAINST DODGE FOR THIS AND THEY RISK MY LIFE AND MY FAMILIES LIFE NOT TO MENTION THE PEOPLE I COULD HAVE KILLED IF I HAD BEEN PASSING A TRUCK OR ANYONE ELSE ON THIS FREEWAY AT THE TIME THIS HAPPENED AT 80 MPH SOMEONE USUALLY DIES IN AN ACCIDENT. I WAS NEVER NOTIFIED OF ANY KIND OF SAFETY HAZARD WITH THIS PICKUP.

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TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10779322

I HAD RECALL N49 / NHTSA 13V-529 CONDUCTED ON MY VEHICLE, NOW THE STEERING WHEEL HAS MOVED FROM THE CENTER TO THE RIGHT. MY DIRECTION OF TRAVEL IS STRAIGHT, WHEN DRIVING, BUT THE TOP OF STEERING WHEEL IS NOW POINTED TO THE 2:00 PM. I ASKED THE LARRY H MILLER RAM IN UTAH, IF I COULD DO A BUY BACK AND THEY TOLD ME "NO YOUR VEHICLE DOES NOT QUALIFY BECAUSE YOU HAD THE N49 DONE ON IT". WHEN I READ THE FCA V NHTSA IT DID NOT SAY THAT, IT SAID THEY "FCA" WILL DO A BUY BACK DUE TO THE CASE IN QUESTION.

NHTSA ODI 10778280

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10776611

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500 EQUIPPED WITH FEDERAL COURAGIA A/T TIRES, SIZE: /12.5 /R20 (NA). THE CONTACT STATED THAT THE BELTS SEPARATED FROM UNDERNEATH THE THREAD ON THE FRONT DRIVER SIDE AND REAR PASSENGER TIRES, MAKING THE TIRES UNSAFE. THE TIRES WERE TAKEN TO THE DEALER WHO STATED THAT THE TIRES WERE NOT COVERED FOR ROAD HAZARD. THE CONTACT REPLACED THE DRIVER SIDE TIRE. THE REAR PASSENGER TIRE WAS NOT REPLACED DUE TO THE FAILURE OCCURRING AFTER THE THE DRIVER SIDE TIRE WAS REPLACED. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 10,000. THE DOT NUMBER WAS NOT AVAILABLE.

NHTSA ODI 10776619

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE DRIVING 65 MPH, A CRACKING NOISE EMITTED FROM THE DRIVE LINE UNDER THE VEHICLE. THE CONTACT MERGED OVER TO THE SIDE OF THE ROAD AND THE CRACKING NOISE BECAME LOUDER. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN INSPECTED THE VEHICLE BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO ANOTHER DEALER, WHERE IT WAS DIAGNOSED THAT THE DRIVE SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK A THIRD TIME TO THE DEALER, WHO DIAGNOSED THAT THE DIFFERENTIAL FAILED AND NEEDED TO BE REBUILD. THE REPAIRS WERE PERFORMED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

NHTSA ODI 10759832

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE DRIVING AT APPROXIMATELY 70 MPH AFTER ENCOUNTERING A POTHOLE, THE FRONT END OF THE VEHICLE STARTED VIOLENTLY SHAKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS, THE FRONT SHOCK STEERING DAMPER, THE TRACKING BAR, THE DIFFERENTIAL GASKET SEAL, AND A FRONT WHEEL ALIGNMENT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

NHTSA ODI 10759149

I NOTICED FOR 6-8 MOS STEERING ISSUE TO THE LEFT, CALLED DEALER SAID NOTHING WRONG. AT VARIOUS TIMES A STRANGE CLUNKING CLICKING LEFT FRONT WHEEL AREA AS DECELERATING AND TURNING LEFT WEIGHT TO THE FRONT. NOW CHOPPY TIRE LEFT FRONT AS THERE ARE NO BALL JOINTS IT APPEARS TIE ROD IS BAD OR SOMETHING. WHILE PULLING INTO A TURN THE OTHER DAY AUGUST 17,2015 THE VEH PULLED HEARD THE CLANK AGAIN AND THE STEERING PULL CAUSED US TO STRIKE FIXED OBJECT. DEALER SAYS NOT AFFECTED BY RECALL, BUT WE HAVE ALL THE SAME ISSUES, AND NOTED FOR AWHILE STEERING AT INTERMITTENT TIMES PROBLEMS... WHAT CAN I DO VERY AFRAID TO DRIVE AS WE DRIVE INTERSTATE OFTEN WITH LOADS, WE NEED THE VEHICLE BUT IT SEEMS TO HAVE THE SAME ISSUE AS RECALL EVEN THOUGH OUR VIN SHOWS DIFFERENT PLANT, BUT WHAT DO WE DO JUST BE KILLED FIRST? HELP PLEASE.

NHTSA ODI 10749629

WHEN I TRIED TO SWITCH MY HEADLIGHTS FROM DIM TO BRIGHT, THEY WOULDN'T STAY IN BRIGHT. AFTER SEVERAL ATTEMPTS THE BRIGHTS WOULD NOT COME ON. WHEN I SIGNALLED TO TURN LEFT, THE LEFT HEADLIGHT WENT OUT. WHEN I SIGNALLED RIGHT, THE RIGHT HEADLIGHT WENT OUT. WHEN I STOPPED AND SET THE PARKING BRAKE, BOTH HEADLIGHTS WENT OUT. SEEMS LIKE MY TRUCK HAS A GHOST ONBOARD!

NHTSA ODI 10749303

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10748535

WHILE DRIVING DOWN THE HIGHWAY DOING 65 MPH, I ACCIDENTALLY BUMPED MY IGNITION WITH MY KNEE AND TURNED OFF THE VEHICLE. I DID NOTIFY DODGE OF THIS VIA THEIR WEBSITE BUT DID NOT GET A RESPONSE. I DRIVE A 2012 RAM 2500 AND NOTICED IT WAS NOT ON THE LIST FOR THE IGNITION RECALL. I BELIEVE IT SHOULD BE LOOKED INTO, I WOULD HATE FOR THERE TO BE A FATALITY BECAUSE OF THIS OVERSIGHT.

NHTSA ODI 10747713

WHEN ACCELARATING, FROM A STOP ESPECIALLY, THE THROTTLE INTERMITANTLY WILL GIVE AN ALMOST DEAD RESPONSE. IT CAN BE PRESSED ALL OF THE WAY DOWN TO WIDE OPEN AND IT SLOWELY DEVELOPES POWER AND DOES NOT REACH FULL POWER UNTILL AFTER THE 1, 2 SHIFT. IT IS DANGEROUS AND IS GOING TO CAUSE AN ACCIDENT. NO MIL LIGHT NOR TROIBLE CODES ARE PRESENT.

NHTSA ODI 10747314

3 DIFFERENT INSTANCES, WHILE TRAVELING FROM DIFFERENT ROAD SURFACES,CEMENT TO GRAVEL, GRAVEL TO TAR. SEEMS SMALL DIFFERENCE IN ROAD HEIGHT CAUSES TRUCK TO SHAKE VIOLENT,AND LOSE CONTROL OF STEERING ABILITY.2 OF 3 TIMES ENDED UP COMING TO A STOP IN DITCH. ONLY AFTER CROSSING BOTH LANES.THANK GOD THERE WAS NOBODY ELSE ON THE ROAD AT THE TIME. AFTER THE SECOND TIME IT HAPPENED I WENT ON LINE TO SEE IF ANYBODY ELSE HAD THIS HAPPEN TO THEM. WHAT I FOUND WAS THAT THEY DID AND THEY HAVE A TERM FOR IT [ THE DODGE DEATH SHAKE ]. THE AFTER MARKET EVEN MAKES PARTS TO CORRECT THE PROBLEM. FROM NEW STEERING LINKS ,STEERING BOXES.AND FRAME STIFFENERS. MAKES A PERSON WONDER,IF THEY HAVE A TERM FOR IT,AND MAKE PRODUCTS TO STOP IT.WHAT THE HELL YOU ARE DOING ABOUT IT?. AND WHY DO CONSUMERS HAVE TO PAY THOUSANDS OUT OF POCKET, TO REPAIR AN POORLY DESIGNED PRODUCT THEM SELVES? FROM LAWSUITS TO LIES AND EVERYTHING IN BETWEEN.

NHTSA ODI 10747323

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND DRIVING AT 30 MPH, THE VEHICLE VEERED TO THE LEFT AND RIGHT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT ADJUSTMENT WAS NEEDED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THE FAILURE ONLY OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER THE RECALL. THE CONTACT MENTIONED THAT THE RECALL REMEDY FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,200. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10747080

THE WATER PUMP WENT OUT CAUSING THE FAN BELT TO COME OFF. EVIDENTLY THE FAN BELT SYSTEM IS DIRECTLY CONNECTED TO THE BRAKE SYSTEM. HAD WE BEEN GOING A HIGH RATE OF SPEED WE WOULD HAVE BEEN IN SERIOUS TROUBLE AS WE HAD NO BRAKES. THIS IS AN INCREDIBLE FLAW IN THE DESIGN OF THIS TRUCK. FORTUNATELY WE WERE GOING SLOW WHEN THE VEHICLE MALFUNCTIONED AND WE WERE ABLE TO COAST TO A STOP. HOPEFULLY NO ONE ELSE HAS THE FAN BELT COME OFF. NOT ONLY THAT, I REALLY DON'T THINK A DIESEL TRUCK WITH ONLY 46000 MILES SHOULD BE THROWING A WATER PUMP. MAYBE THERE SHOULD BE MORE STUDIES DONE ON THE VEHICLES AS TO THE AMOUNT OF DANGEROUS DESIGNS IT ACTUALLY HAS.

NHTSA ODI 10745935

OUR 2012 DODGE RAM 2500 TRUCK 4 DOOR WAS PARKED, UPON PARKING THE TRUCK WHEN THE GEAR WAS PUT INTO P THE DOORS UNLOCKED AND THE KEY WAS REMOVED. WENT INTO THE BACK DRIVER SIDE DOOR REMOVED SOME ITEMS CLOSED ALL DOORS AND LOCKED DOORS WITH REMOTE. LEFT THE AREA FOR ABOUT 1 HOURS UPON RETURN A FRIEND SAID IS THAT YOUR TRUCK ROLLING TOWARDS THE BOAT RAMP. SURE ENOUGH I LOOKED OVER AND SAW OUR TRUCK MOVING PICKING UP SPEED TOWARDS THE BOAT RAMP. LUCKILY IF YOU WANT TO CALL IT THAT IT WAS STOPPED BY ANOTHER TRUCK AND TRAILER AS OUR TRUCK SWIPED THE PASSENGER SIDE OF THE OTHER TRUCK WHICH WAS THE ONLY THING THAT STOPPED IT FROM GOING INTO THE WATER. UPON INSPECTION BY THE RESPONDING SHERIFF THE DOORS OF OUR TRUCK WERE STILL LOCKED AND THE TRUCK WAS STILL IN PARK NO ONE TOUCHED THE TRUCK UNTIL IT WAS LOOKED AT BY THE SHERIFF.

NHTSA ODI 10745374

I HAVE TWO RECALLS FOR THE FUEL HEATER SHORTING OUT AND POSSIBLE FIRE. I CALL DODGE TO GET IT FIXED AND THEY TELL ME THE PARTS ARE ON BACK ORDER. IF THEY CAN'T FIX MY TRUCK I WANT ONE THAT ME AND MY FAMILY CAN DRIVE AND FEEL SAFE IN.

NHTSA ODI 10744788

WE JUST GOT OUR 2012 RAM 2500 OUT OF THE SHOP FOR THE STEERING LOCKING UP. THE FIRST TIME WE TOOK THE TRUCK INTO A DODGE DEALER, GREENWOOD, IN GILROY, CA, TOLD US THEY COULDN'T DUPLICATE THE PROBLEM AND DIDN'T OFFER ANY KIND OF RESOLUTION. THE SECOND TIME WE TOOK THE TRUCK IN,TO THE SAME DODGE DEALER IN GILROY, CA, FOR THE SAME ISSUE, ON JULY 6TH, THEY SAID AGAIN, THEY COULD NOT DUPLICATE THE ISSUE. HOWEVER, THEY SAID THEY FOUND METAL IN THE STEERING PUMP FLUID. THEY SAID, THE WARRANTY AGREES TO PAY FOR THE PUMP, BUT THE PART WOULD NOT BE IN THAT FRIDAY OR THE FOLLOWING WEEK. WE HAD A CAMPING TRIP SCHEDULED AND ASKED IF IT WAS SAFE TO DRIVE? THEY WOULD NOT INDICATE. WE HAD MADE AN APPOINTMENT TO BRING THE TRUCK BACK IN ON JULY 19TH. ON JULY 24TH, SERVICE DEPARTMENT SAID, THE PUMP WAS AN UPGRADE AND THE WARRANTY COMPANY WOULDN'T PAY FOR THE NEW FITTING AND HOSE REQUIRED FOR THE UPGRADED PUMP. WE TOLD THEM TO GO AHEAD AND REPLACE THE PUMP WITH THE UPGRADED STEERING PUMP AND FITTING/HOSE. WE COMPLAINED TO THE DEALER'S MANAGEMENT AND THEY PAID FOR THE FITTING/HOSE AND FINALLY GAVE US OUR TRUCK ON SATURDAY, JULY 25TH. ON JULY 27TH, I HEARD ABOUT THE BUY BACK THE GOVERNMENT IS ISSUING TO FCA US LLC AND DECIDED TO SEND YOU MY PROBLEM WITH THE STEERING ON OUR 2012 DODGE RAM 2500 DIESEL 4X4.

NHTSA ODI 10744304

I WAS DRIVING DOWN I 10 TODAY GOING 70 MY TRUCK STARTED VIGOROUSLY SHACKING AND MAKING MY TRUCK RUN OFF THE ROAD IT WAS ALL I HAD TO KEEP FROM CRASHING MY FRONT END OR READ END FELT LIKE IT LOCKED UP THEN I TRIED PULLING OFF AND MY TRUCK HAD LITTLE POWER IT TOOK SEVERAL MINUTES TO GET IT RUNNING RIGHT AGAIN BUT EVERY BUMP I HIT THE SAME PROBLEM HAPPENED I LOOKED UNDERNEATH MY TRUCK AND COULD SEE FLUID COMING FROM MY STEERING COLUMN THIS HAPPENED LITERALLY AT 180000 MILES AT 86000 MILES MY 2012 DIESEL EXHAUST FILTER CLOGGED COMPLETELY UP AND THE DEALER SAID IT WASN'T COVERED UNDER THE 100000 MILE WARRANTY I PAID $934 TO HAVE IT REPAIRED I BELIEVE THAT I HAVE EXHAUST PROBLEM S STILL TOO.

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