Nov 25, 2017Transmission & drivetrain
CAR HAD A SKIPPING FEELING WHEN DRIVING ESPECIALLY WHEN TURNING. VEHICLE HAS ONLY 20,000 MILES AND TRANSFER BOX HAS TO BE REPLACED. THEY CHARGED ME 4660.47 FOR THE REPLACEMENT CLAIMING THE FIVE YEAR WARRANTY EXPIRED. THE CAR IS ALWAYS GARAGED AND USED DURING THE WINTER. WHEN I COMPLAINED TO PORSCHE THEY SENT ME A CHECK FOR $950.
NHTSA ODI 11048376
Mar 13, 2017Electrical system
GPS MALFUNCTION WHILE DRIVING , SERVICE TEST NO ERROR CODE BUT VISIBLE GPS MALFUNCTION ! MANUFACTURE CAN'T IDENTIFY THE PROBLEM SUGGEST TO REPLACE THE NEW PCM. IT IS VERY DANGEROUS FOR DRIVER TO BELIEVE ON THE GPS WHILE DRIVING ON IT. IT IS DESIGN FRAUD AND CARELESS OF SERVICE WHEN THE DEVICE IS MALFUNCTION AND SYSTEM CAN'T DETECT IT. CUSTOMER HAS PICTURES AND VIDEOS SUPPORT THE CLAIM. VIDEO LINK: HTTPS://DRIVE.GOOGLE.COM/OPEN?ID=0B1W2Q8JZJUB7RGZSBHNTQ0O1S1K
NHTSA ODI 10960415
Mar 2, 2017Transmission & drivetrain
CAMSHAFT ADJUSTER BOLTS FAILED... VEHICLE LOST POWER WHILE DRIVING, INCLUDING BRAKING SYSTEM AND POWER STEERING. PORSCHE RECALLED SOME 2011S, BUT NO 2012 WERE RECALLED FOR THE SAME PROBLEM. I HAVE KEPT THE FAULTY PARTS WHICH MATCH PART NUMBER WITH KNOWN DEFECT. PORSCHE WOULD NOT HONOR GOODWILL OR ANY DISCOUNT, EVEN WITH PROOF OF MATCHING NUMBERS PER THE MANUFACTURER.
NHTSA ODI 10958010
Feb 27, 2017Transmission & drivetrain
PORSCHE CAYENNE 2012. HAS TRANSMISSION CASING ISSUES AND THEY ARE NOT RECALLING IT! HAD TRANSMISSION CASING REPLACED WITH UNMODIFIED PART AND IN LESS THAT 25K ITS BROKEN AGAIN. WORRY ABOUT MY SAFETY ON THE ROAD AS IM TRAVELING WITH KIDS AND ELDERLY A LOT. THEY COVERED FIRST EMPLACEMENT AS THE VEHICLE WAS UNDER WARRANTY, BUT REFUSE TO COVER SECOND REPLACEMENT LABOR COSTS! ITS UNACCEPTABLE! PORSCHE DOES NOT HONOR THEIR QUALITY, WHEN THE PART WAS REPLACED UNMODIFIED IN 2015, THEY WERE FULLY AWARE THAT THIS WOULD BE A PROBLEM DOWN THE ROAD AND SURE ENOUGH, IT IS!! $650 DOLLARS IN LABOR MUST HAVE BEEN COVERED AS WAS THE SECOND REPLACEMENT PART!!
NHTSA ODI 10957198
Jul 22, 2016Brakes
TL* THE CONTACT OWNS A 2012 PORSCHE CAYENNE. WHILE DRIVING APPROXIMATELY 30 MPH DOWNHILL AND DEPRESSING THE BRAKE PEDAL, THE BRAKES FAILED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND HAD TO REPEATEDLY DEPRESS THE BRAKE PEDAL FOR THE BRAKES TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V169000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
NHTSA ODI 10887728
Sep 3, 2013Visibility & wipers
TL* THE CONTACT OWNS A 2012 PORSCHE CAYENNE. THE CONTACT STATED THAT HE NOTICED AN ABNORMAL GLARE FROM THE WINDSHIELD WHILE ENTERING A RESIDENTIAL GARAGE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50.
NHTSA ODI 10538643
Aug 3, 2012Engine
THE ENGINE OF MY PORSCHE CAYENNE TURBO WAS SHUT OFF COMPLETELY WHILE TURNING LEFT ON A TWO-LANE HIGHWAY. THE OPPOSITE CAR HAD TO VEERED OFF TO AVOID COLLISION. THE CAR KEPT MOVING FORWARD UNTIL IT HIT THE CURB. *TR
NHTSA ODI 10469096
Feb 27, 2012SeatsEquipment Adaptive/mobility
I RECENTLY PURCHASED PORSCHE CAYENNE S 2012 AND I'M HAPPY ABOUT THE SUV BUT THE COMFORT ENTRY FEATURE DOES NOT WORK ALL THE TIME SO I TOOK IT TO THE DEALER AND DEALER ALSO ACKNOWLEDGED THE PROBLEM BUT DIDN'T OFFER ANY SOLUTION. IT WORKS SOME TIME AND IT DOESN'T OTHER TIMES. WHEN YOU SET YOUR POSITION AND SAVE THE POSITION WHEN YOU UNLOCK THE DOOR WITH THE SAME KEY IT SUPPOSED SAVE ALL YOUR PREFERENCES LIKE SEAT,SIDE MIRRORS AND OTHERS BUT IT DOESN'T WORK MOSTLY...! I CHECKED IN FORUMS AND MOST OF THEM DO COMPLAIN OR THEY JUST GOT USED TO IT. I WOULD LIKE TO BRING IT TO YOUR ATTENTION WE PAID CLOSE TO $5000.00 TO THIS FEATURE AS AN OPTION. I REQUEST YOU TO INVESTIGATE ON THIS ISSUE AND IF YOU SEE A PROBLEM PLEASE ASK THE PORSCHE TO ADDRESS THE PROBLEM. *TR
NHTSA ODI 10449465