What 317 owners told NHTSA about the 2012 Nissan Rogue Select

The contact owns a 2012 Nissan Rogue. The contact stated that 6 hours after their vehicle was parked around sometime after midnight the vehicle suddenly caught fire. The key fob began to sound off an alarm where the contact had pressed a button to deactivate about 2 times before going to check the vehicle. Before being able to reach the vehicle the contact was stopped by a family member as well as verbally warned by a neighbor that the vehicle had caught on fire. The fire department arrived then broke into the vehicle and put out the fire. A fire report and police report was filed. The fire department had stated that they believed it was a mechanical issue that caused the failure however it had not been confirmed. The vehicle was not towed but had not been inspected to determine if the condition results in totaling the vehicle or not as of yet. The inside of the vehicle was completely burned and the vehicle was unable to be driven. There was no damage to property other than the vehicle. There were no injuries. There was no medical attention needed. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,000.

NHTSA ODI 11575271

My son was driving at a highway speed of 55 out of Lawrence, KS. He noticed left headlight flickering and starting to smoke. He immediately pulled over and exited the vehicle. At that point, the whole front of the car was engulfed in flames. Very dangerous. I can provide pictures but for some reason the upload information won't allow me to do it here. Fire department had to put it out and was a total loss.

NHTSA ODI 11563722

SRS air bag light was on, called dealer, light stayed on, CVT transmission has issues, electrical problems while driving, car will decelerate and stop without warning. My safety is at risk everyday, the car can stop at anytime without warning, airbag deployed. The dealership has not found any problems that they are willing to be accountable for. The vehicle has not been inspected before or after accident. Check engine light was on, transmission was replaced twice at my own expense. SRS light was on before accident.

NHTSA ODI 11509951

MY NISSAN ROGUE 2012 CAUGHT FIRE. UPON STARTING THE CAR WHEN THE IGNITION TURNED OVER, THE IGNITION COIL CAUGHT FIRE! THE VEHICLE WAS STATIONARY AND IN THE SHOP AND I HAD BROUGHT IT IN AS THE CHECK ENGINE LIGHT WENT ON. THE MECHANIC STATED IT STEEMED FROM THE ELECTRICAL HARNESS. THERE IS A CURRENT RECALL FOR NISSAN ROGUE INVOLVING A PROBLEM WITH THE ELECTRICAL HARNESS FROM 3/7/07-11/26/13. I WAS TOLD THAT MY VIN WAS NOT INVOLVED BY THE DEALER AND CALLED NISSAN TO FIND OUT IF MY VIN COULD BE ADDED. I WAS TOLD THAT IT WOULDN'T BE AND THAT NISSAN HAD "NO LIABILITY". I AM JUST THANKFUL THAT I WAS NOT IN THE VEHICLE AS I HAD READ THAT OTHER PEOPLE HAD THEIR CAR, AS WELL AS OTHERS, CATCH FIRE AND THE BACK OF THEIR HOUSE AND OR GARAGE! THIS WAS EXTREMELY SCARY! I AM CONCERNED THAT IT MIGHT HAPPEN AGAIN WHEN I DRIVE IT. I AM VERY DISMAYED THAT NISSAN DIDN'T LOOK INTO THE PROBLEM. THEY COULD NOT TELL ME WHAT PART WAS INVOLVED IN THE RECALL OF THE OTHER VEHICLES, DESPITE ME ASKING AND THEY STATED SINCE IT WAS NOT TAKEN TO A DEALER THEY WOULD ALSO NOT ADD IT TO THE RECALL. THEY ALSO STATED SINCE I HAD NOT TAKEN THE ROGUE TO A NISSAN DEALER, THEY COULD NOT ADD IT TO THE RECALL! I HAVE DRIVEN NISSANS FOR OVER 20 YEARS. MY 1990 NISSAN STANZA WAS PART OF A RECALL. AT THE TIME THE VEHICLE COST ME $1500 (I WAS A STRUGGLING GRAD STUDENT) AND HAD NEVER SEEN A DEALER UNTIL I LEARNED OF THE RECALL. HOW CAN WE HOLD THEM RESPONSIBLE FOR A HUGE SAFETY ISSUE WHEN THEY DID NOT EVEN INVESTIGATE OR CALL THE SHOP? THEY SIMPLY REFUSED TO TAKE ACTION OR CONSIDER THE FACT THAT VIN NUMBERS THAT WERE NOT LISTED IN THE RECALL COULD HAVE BEEN AFFECTED. I AM VERY DISHEARTENED IN THE MANNER IN WHICH THEY PROVIDED THE RESPONSE (AN "OH WELL" TYPE OF ATTITUDE) TO AN ISSUE THAT WAS THIS SERIOUS! IT IS NOT THE MONEY, BUT THE FACT THAT IF I WAS IN IT, I COULD HAVE LOST MY LIFE!

NHTSA ODI 11182580

12/22/2018 MY NISSAN ROGUE CAUGHT FIRE PARKED IN MY DRIVEWAY. WE WERE ONLY ALERTED BECAUSE THE HORN DEFAULTED BECAUSE OF THE FIRE. FIRE DEPARTMENT EXTINGUISHED THE FIRE WITH SOME DIFFICULTY. THEY ASSURED US IT WAS ELECTRICAL. INSURANCE CO. TOTALED THE CAR. UPON MY OWN RESEARCH THIS HAS HAPPENED MANY TIMES WITH THIS MAKE AND MODEL. NISSAN HAS NOT ACCEPTED RESPONSIBILITY IN ANY OF THEM. THANK GOD NO ONE WAS INJURED. THE STRESS AND FINANCIAL RESPONSIBILITY LAYS WITH THE CUSTOMERS.

NHTSA ODI 11163739

VEHICLE WAS NOT RUNNING AND PARKED IN OUR GARAGE IN LANCASTER, MA PHONE # [XXX]. EARLY MORNING 1/15/18 VEHICLE'S KICK PANEL MALFUNCTIONED STARTING A FIRE WHICH DESTROYED PART OF THE ELECTRICAL SYSTEM, MELTED AND /OR BURNED PARTS OF THE DASHBOARD AND DRIVERS SIDE DOOR AREA. THE INTERIOR AND CONTENTS OF VEHICLE WAS HEAVILY DAMAGED/DESTROYED. RESPONDING LANCASTER FIRE DEPARTMENT PERSONNEL STATED THAT FIRE STAYED CONFINED TO VEHICLE INTERIOR DUE TO WINDOWS BEING CLOSED AND THE FIRE BURNING OUT WHEN OXYGEN WAS CONSUMED. ALL CONTENTS OF GARAGE WERE HEAVILY SMOKE DAMAGED. RESEARCH REVEALED THERE WAS A SAFETY RECALL IN 2015 WHICH WAS COMPLETED ON OUR END WITH THE DEALER REPLACING A HARNESS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11062853

MY VEHICLE, A 2012 NISSAN ROUGE CAUGHT ON FIRE IN MY DRIVEWAY WHILE MYSELF AND THE OTHER MEMBERS OF OUR HOME WERE SLEEPING. WHEN I WOKE UP TO A LOUD POPPING NOISE AND RAN TO MY BEDROOM WINDOW FACING THE DRIVEWAY WHERE ALL OF THE VEHICLES WERE PARKED I NOTICED MY VEHICLE, THE NISSAN ROGUE BURNING INTENSELY. THE HOOD OF THE VEHICLE AS WELL AS UNDERNEATH THE VEHICLE IN THE FRONT WAS ENGULFED IN FLAMES. 911 WAS DIALED IMMEDIATELY AFTER WAKING AND NOTICING AN OBVIOUS FIRE COMING FROM THE 2012 NISSAN ROGUE, AT APPROX. 11:00 PM. BY THE TIME THE FIRE WAS EXTINGUISHED, 3 OTHER VEHICLES IN OUR DRIVEWAY, ALONG WITH THE 2012 NISSAN ROGUE, WERE RUINED. ABSOLUTELY NOTHING WAS SALVAGEABLE. THE FIRE WAS SO INTENSE THAT IT MELTED ALL OF THE SIDING ON THE SIDE OF THE HOUSE FACING THE DRIVEWAY WHERE THE FIRE OCCURRED. THE FIRE DEPARTMENT, INCLUDING THE FIRE CHIEF AND FIRE MARSHALL CONDUCTED AN INVESTIGATION AND EXPLAINED TO ME, AS WELL AS THE OWNERS OF THE OTHER VEHICLES, THAT THEY BELIEVE THE FIRE WAS ELECTRICAL AND OBVIOUSLY STARTED WITH THE 2012 NISSAN ROGUE AND ULTIMATELY SPREAD TO THE OTHER VEHICLES BEFORE THE FIRE COULD BE COMPLETELY EXTINGUISHED.

NHTSA ODI 11041544

ON 12/26/2015 AT 4AM MY 2012 NISSAN ROGUE CAUGHT ON FIRE IN MY CARPORT. MY DAUGHTER AND I COULD HAVE DIED HAD IT NOT BEEN FOR MY 2 GOLDEN RETRIEVERS ALERTING US. I LATER FOUND OUT THAT I WASN'T NOTIFIED OF A OPEN RECALL ON 1/26/2015 INCLUDING MY VIN FOR THE ELECTRICAL SYSTEM, IN WHICH IT COULD SHORT AND CAUSE A VEHICLE FIRE. THE VEHICLE WAS DEEMED TOTALED BY MY INSURANCE COMPANY AND OVER $10,000 WORTH OF DAMAGE SUSTAINED TO MY HOME. NISSAN BEGAN THEIR INVESTIGATION ON 1/20/2016 AND ON 2/12/2016 THEY CONTACTED ME VIA FEDEX THAT THE HAVE NO FINANCIAL RESPONSIBILITY FOR THIS INCIDENT. I AM TOTALLY BAFFLED BY THIS BECAUSE VEHICLE FIRE IS CONSEQUENCE OF THE ELECTRICAL PROBLEM ON MY VIN. AND YES I HAVE INSURANCE ON BOTH MY HOME AND VEHICLE, BUT THERE IS $500 DEDUCTIBLE ON MY HOME. AND THERE IS A BALANCE AFTER MY INSURANCE PAID OFF WHAT THE VEHICLE IS WORTH AT THE TIME OF THE FIRE. AND I HAD TO PUT MONEY DOWN MONEY TO BUY A NEW VEHICLE. SO I'M LEFT WITH ALL OF THE FINANCIAL RESPONSIBILTY AND NISSAN HAS NONE. I AM LIVID!!!

NHTSA ODI 10825941

TL* THE CONTACT OWNS A 2012 NISSAN ROGUE. UPON PARKING THE VEHICLE, THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE FOLLOWED BY FLAMES SHORTLY AFTER. A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE INVESTIGATOR STATED THAT THE VEHICLE CAUGHT FIRE BECAUSE OF THE WIRING HARNESS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V032000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. CONSUMER STATED THAT NISSAN TOLD HIM THAT THEY WERE NOT LIABLE FOR THE DAMAGE UNLESS HE COULD PROVE THE FIRE WAS CAUSED BY A MANUFACTURING DEFECT. CONSUMER STATED THAT NISSAN TOLD HIM TO CONTACT TIRES PLUS. VIN INVALID IN CARFAX. UPDATED 06/14/18*JB

NHTSA ODI 10825411

TL* THE CONTACT OWNED A 2012 NISSAN ROGUE. THE CONTACT STATED THAT THE PARKED VEHICLE CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V032000(ELECTRICAL SYSTEM); HOWEVER, THE CONTACT WAS NOTIFIED OF THE RECALL PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.

NHTSA ODI 10818480