What 49 owners told NHTSA about the 2012 Mini Cooper S Countryman

TL* THE CONTACT OWNED A 2012 MINI COOPER S COUNTRYMAN. AFTER DRIVING FOR APPROXIMATELY FOUR HOURS, THE CONTACT PARKED THE VEHICLE AND BLACK SMOKE APPEARED UNDER THE HOOD. THE CONTACT EXITED THE VEHICLE AND CALLED 911. THE POLICE AND FIRE DEPARTMENTS ARRIVED AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT AND A FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND FACILITY. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. *LN*JB*PM*JB

NHTSA ODI 11269428

TURBO COOLANT PUMP - LAST YEAR MY CAR SMELLED LIKE BURNT RUBBER AND SMOKE BEGAN COMING OUT OF THE TAILPIPES. THE SMOKE WAS SO BAD, THE CAR LOOKED LIKE IT WAS ON FIRE. I TOOK IT TO A BODY SHOP TO GET IT FIXED AND THE SMOKE STOPPED. ABOUT 9 MONTHS LATER, I WAS PARKED WITH THE CAR ON. THE RUBBER SMELL AND SMOKE APPEARED AGAIN. I TOOK IT TO A MECHANIC WHO SAID IT WAS THE COOLANT PUMP FOR THE TURBO. HE SAID THERE HAD BEEN A RECALL FOR IT. I LOOKED UP THE RECALL, BUT MY VIN WAS NOT INCLUDED. MY CAR IS HAVING THIS EXACT PROBLEM AND MINI WILL NOT FIX IT. IT COSTS $3300 FOR ME TO FIX, WHEN CLEARLY, IT IS A MINI MANUFACTURING PROBLEM.

NHTSA ODI 11130503