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What 20 owners told NHTSA about the 2012 Mercedes-benz Sprinter 3500xd Crew Van

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (20)Crash / fire / injury (3)Electronic Stability Control (esc) (5)Speed control (5)Airbags (4)Electrical system (3)Transmission & drivetrain (3)Fuel system (2)Wheels (2)Engine (1)Fuel System, Diesel (1)Seats (1)

1 of 20 complaints match · Airbags · crash/fire/injury only · clear filters

Feb 9, 2021AirbagsCrash1 injury1 death

MY SON CHRISTOPHER JOHN LEE HOWARD WAS IS TRAGIC ACCIDENT IN DALLAS ON SEPT 11,2020 AND DIED AS A RESULT SEVERE INJURIES INTERNAL INJURIES THAT LEAD TO MAJOR BLEEDING OF THE STOMACH AND UPPER TORSO.*DT*DT*JB

NHTSA ODI 11395332

Working with the data? Download all 20 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Mercedes-benz Sprinter 3500xd Crew Van verdict →