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What 8 owners told NHTSA about the 2012 Mercedes-benz Sprinter 2500 Cargo

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (8)Speed control (3)Airbags (2)Brakes (1)Engine (1)Lights (1)Visibility & wipers (1)

1 of 8 complaints match · Visibility & wipers · clear filters

Feb 20, 2014Visibility & wipers

THE WAY THEY DESIGN THE WIPER IT IS THE MOST UNSAFE VAN I HAVE EVER DRIVE SPECIALLY WHEN IT IS SNOWY.THERE IS NO HEAT WHERE THE WIPERS STOPS AND THE ICE BUILDS UNDER THE WIPER SO EVERY TWENTY MINUTES THE WIPERS NEED TO BE HAND CLEANED. IT IS MAKE IT VERY UNSAFE WHEN YOU HAVE TO DRIVE IN THE HIGHWAY IN SNOW.VERY BAD ENGINEERING.I DON'T KNOW HOW THIS VAN GET APPROVED TO SELL. I DROVE FOR FEDEX SAVE DRIVER IN LAST TEN YEARS. I'M VERY SCARED THEN I HAVE DRIVE THAT VAN IN SNOW. I HOPE THEY COME WITH BETTER DESIGN FOR THEIR FUTURE VANS. *TR

NHTSA ODI 10565211

Working with the data? Download all 8 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Mercedes-benz Sprinter 2500 Cargo verdict →