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What 233 owners told NHTSA about the 2012 Mercedes-benz E-class

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (233)Crash / fire / injury (9)Airbags (92)Fuel system (37)Electrical system (22)Brakes (21)Engine (20)Suspension (15)Steering (12)Transmission & drivetrain (10)Body & structure (8)Seats (7)

1 of 233 complaints match · Seats · crash/fire/injury only · clear filters

Dec 15, 2018Seats1 injury

THE DRIVER SEAT PLASTIC/CHROME HANDLE. IS SEPARATING FROM THE PLASTIC THE CHROME HAS BECOME A SHARP PIECE OF METAL. WHEN I REACHED IN THE CAR IT CAUSED A 2.5 INCH LACERATION ON MY FOREARM, HAD TO HAVE SEVEN STITCHES, ANTIBIOTICS AND A TETANUS SHOT.

NHTSA ODI 11161495

Working with the data? Download all 233 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Mercedes-benz E-class verdict →