Home · 2012 Mercedes-benz CLA 250 · Complaints

What 7 owners told NHTSA about the 2012 Mercedes-benz CLA 250

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (7)Crash / fire / injury (1)Airbags (3)Engine (3)Electrical system (2)Fuel system (1)

1 of 7 complaints match · crash/fire/injury only · clear filters

Dec 28, 2019AirbagsCrash1 injury

WAS NOTIFIED BY MERCEDES BENZ THAT MY VEHICLE WAS INCLUDED IN THE TAKATA AIRBAG RECALL AND THAT REPLACEMENT PARTS WOULD NOT BE AVAILABLE UNTIL DEC 2018. SINCE IT WAS THE ONLY VEHICLE I OWNED AND I HAD TO CONTINUE WORK I DROVE THE VEHICLE WITH DEFECTIVE PARTS UNTIL I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT IN JULY 2018. I AM NOW DISABLED AFTER A LENGTHY HOSPITAL & REHAB STAY AND HAD TO SEVERAL SURGERIES IN ORDER TO WALK/LIMP AGAIN IN 2019. I WAS HIT ALMOST HEAD ON AND WAS OKAY UNTIL THE AIRBAG DEPLOYED AND I FELT A SHARP BURNING SENSATION IN MY LOWER EXTREMITIES AND COULD NOT MOVE AFTERWARDS. EMS PULLED ME OUT OF MY CAR AND I WAS ADMITTED TO HOSPITALICU. I AM UNABLE TO FULLY FUNCTION WITH MY MOBILITY, LOST MY JOB, CANNOT DRIVE DUE TO NERVE DAMAGE TO MY ANKLE, LEG AND HIP AND CURRENTLY RECEIVING DISABILITY PAY. THE COMPANY THAT TOWED MY TOTALED MERCEDES BENZ NOTED THAT THE AIRBAG WAS IN "POOR CONDITION". I JUST REALIZED AFTER MANY MONTHS OF MEDICATION AND PAIN THAT I HAVE NOT HEARD ANYTHING ELSE FROM MERCEDES BENZ IN REGARDS TO THIS MATTER AND WOULD LIKE TO JOIN ANY CLASS ACTION LAWSUIT THAT IS AVAILABLE IN REGARDS TO THIS MATTER, AS I SHOULD HAVE NEVER BEEN SOLD THIS VEHICLE IN 2016 WITHOUT THIS MATTER BEING DISCLOSED!!!*DT *TR

NHTSA ODI 11291815

Working with the data? Download all 7 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Mercedes-benz CLA 250 verdict →