What 584 owners told NHTSA about the 2012 Mercedes-benz C-class Hybrid

TAKATA AIRBAGS

NHTSA ODI 11042503

TAKATA RECALL THERE IS STILL NO AVAILABLE FIX. THIS IS DANGEROUS AND UNACCEPTABLE. I TRAVEL OFTEN WITH SOMEONE IN MY PASSENGER SEAT AND WOULD LIKE THIS FIXED ASAP.

NHTSA ODI 11042502

TAKATA RECALL - RECEIVED NOTIFICATION OF THE EMAIL BUT HAVE NOT BEEN NOTIFIED THAT REPLACEMENT PARTS ARE AVAILABLE.

NHTSA ODI 11042531

TAKATA RECALL - REPLACEMENT TAKING FOREVER

NHTSA ODI 11042788

TAKATA RECALL NOTICE RECEIVED FROM MBZ BACK IN JANUARY AND HAVE HEARD NOTHING MORE ABOUT REPLACING THE POTENTIALLY FAULTY DANGEROUS PASSENGER AIRBAG AND HAVE CALLED THEM SEVERAL TIMES ASKING AND TOLD THEY WILL CALL ME WHEN THEY KNOW MORE, NO CALLS YET AND IT IS NOVEMBER.

NHTSA ODI 11042817

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED COURTESY AUTOMOTIVE CENTER (2520 COHASSET RD, CHICO, CA 95973, PHONE NUMBER: (530) 345-9444). THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11042197

ACCORDING TO TAKATA, ACTIVATION OF A NON-DESICCATED AMMONIUM NITRATE INFLATOR WITH DEGRADED PROPELLANT MAY RESULT IN AN INFLATOR RUPTURE. AN INFLATOR RUPTURE MAY CAUSE METAL FRAGMENTS TO PASS THROUGH THE AIR BAG AND INTO THE VEHICLE INTERIOR AT HIGH SPEED, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS.

NHTSA ODI 11041540

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MOBILE (3060 DAUPHIN ST, MOBILE, AL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11041763

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE AIR BAR WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 64,643. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11041755

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C63 AMG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF TYSONS CORNER, 8545 LEESBURG PIKE, VIENNA, VA 22182) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11041053

TAKATA RECALL - I HAVE BEEN WAITING SINCE MY LAST RECALL NOTICE OF 1-10-17 (NHTSA RECALL NUMBER - 17V017 & MANUFACTURING RECALL NUMBER 2017010002) TO HAVE MY CARS AIRBAG REPLACED - NOW THAT TAKATA HAS FILED CHAPTER 11 AND THERE IS NO REMEDY - WHAT ARE MY OPTIONS?

NHTSA ODI 11041363

TAKATA RECALL - MANUFACTURER HAS STILL NOT MADE REPLACEMENT OF DEFECTIVE AIRBAGS.

NHTSA ODI 11040721

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PRESTIGE MOTORS (775 RT 17 SOUTH, PARAMUS, NEW JERSEY 07652; 201-977-6365) AND WAS INFORMED THAT THEY WERE UNAWARE OF WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11040355

TAKADA RECALL - YESTERDAY 10.26.17 I HAVE CALLED THE LOCAL LAS VEGAS MERCEDES BENZ DEALERSHIP [FLETCHER JONES]. THEY TOLD ME THEY HAVE KNOWN ABOUT THE RECALL FOR TWO YEARS AND THEY HAVE NOT YET REPLACED ONE TAKADA AIRBAG TO DATE AS THEY HAVE NO PARTS FOR REPLACEMENT. THEY HAVE NO PARTS FOR THE RECALL OF THE AIRBAG. THIS LEAVES ME AND/OR MY FAMILY AT RISK OF INJURY IF WE GET INTO AN ACCIDENT WITH THIS DEFECTIVE AIRBAG STILL IN MY VEHICLE.

NHTSA ODI 11040489

"TAKATA RECALL" MERCEDES SENT RECALL NOTICE IN MARCH 2017, HAVEN'T HEARD ANYTHING ELSE ONREPAIRING MY VEHICLE EXCEPT TK HOLDINGS FILED FOR BANKRUPTCY. STILL DRIVING A HIGH RISK VEHICLE AS A MINIMUM WOULD LIKE MY AIRBAG DISABLED AND PROPELLANT REMOVED. THIS WOULD BE MUCH MORE SAFE THAN USING THE VEHICLE AS IS SINCE MERCEDES HAS CLAIMED PARTS ARE NOT AVAILABLE. NHTSA RECALL # 17V017

NHTSA ODI 11040090

TAKATA RECALL - I HAVE BEEN CALLING SINCE MARCH 2017 TO HAVE MY AIRBAG REPLACED, AND STILL NO SOLUTION. I HAVE CHILDREN WHO DRIVE WITH ME AND CLIENTS AS WELL. I NEED THESE AIRBAGS REPLACED IMMEDIATELY, OR NEED THE MERCEDES DEALERSHIP TO GIVE ME CREDIT FOR A NEW VEHICLE TO REPLACE THE DEFECTIVE ONE THAT I AM DRIVING. I EXPECT MORE OUT OF MERCEDES. I HAVE JUST BECOME PART OF A LAW SUIT AND I PLAN ON PRESSING THIS ISSUE UNTIL THERE IS A SOLUTION. PLEASE ASSIST.

NHTSA ODI 11039642

TAKATA RECALL! THIS WAS RECALLED IN JANUARY! NOW IT IS OCTOBER AND STILL NO REMEDY! THIS IS NOT ACCEPTABLE!

NHTSA ODI 11039740

I HAVE CONTACTED THE MANUFACTURER AND THEY SAID THAT MY DAUGHTERS CAR IS ON A LIST. I STILL HAVE NOT RECEIVED AN OFFICIAL RECALL LETTER FROM MERCEDES LETTING ME KNOW TO SCHEDULE AN APPOINTMENT. FURTHERMORE, THE SALESMEN NEGLECTED TO INFORM ME THAT THE CAR HAD BEEN RECALLED. HE READ EVERYTHING FROM THE CARFAX REPORT BUT NEGLECTED TO READ THE PART ABOUT THE RECALL. GREAT TO KNOW I BOUGHT A CAR FOR MY 16 YEAR OLD DAUGHTER THAT COULD KILL HER.

NHTSA ODI 11036021

TAKATA RECALL; I RECEIVED NOTICE OF RECALL FOR DEFECTIVE AIRBAG INFLATORS ON JANUARY 10, 2017. CALLED TO SCHEDULE RECALL REPAIR WITH MERCEDES BENZ OF SUGARLAND IN SUGARLAND, TEXAS. INFORMED THAT PARTS WERE NOT AVAILABLE AT THAT TIME AND I WOULD RECEIVE NOTICE FROM THE MERCEDES BENZ COMPANY WHEN PARTS BECOME AVAILABLE AND REPAIR WOULD BE SCHEDULED. IT IS NOW OCTOBER 23, 2017 AND PARTS ARE STILL NOT AVAILABLE PER DEALERSHIP'S SERVICE DEPARTMENT. I'M CURRENTLY OPERATING A VEHICLE WITH POTENTIALLY DANGEROUS AIR BAGS AND CANNOT GET ANY REMEDY. HELP ME.

NHTSA ODI 11035903

"TAKATA RECALL," MY MERCEDES BENZ C250 HAS DEFECTIVE FRONT AIRBAG, THAT WAS RECALL SINCE JANUARY 2017, BUT THE MANUFACTURER HAVE YET TO CORRECT THE PROBLEM. THEY CONTINUE TO ALLOW THIS TO GO ON, PUTTING THE DRIVER AT RISK.

NHTSA ODI 11035495

TAKATA RECALL. THE RECALL WAS ISSUED IN MARCH 2017 AND STILL NO FIX. I'M DRIVING MY WIFE AROUND SITTING IN THE PASSENGER SEAT KNOWING IT'S UNSAFE. MERCEDES SHOULD EITHER FIX THIS DANGER OR RECALL MY CAR. WHY IS NOT MORE BEING DONE?

NHTSA ODI 11035361

TAKATA RECALL - THE RECALL WAS SENT OUT LAST YEAR AND AVAILABLE PARTS STILL NOT AVAILABLE.

NHTSA ODI 11035472

TAKATA AIRBAG RECALL -------------------------------------------------------------------- JAN 10,2017 MANUFACTURER RECALL NUMBER 2017010002 NHTSA RECALL NUMBER 17V017 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. -------------------------------------------------------------------- THERE IS STILL NOT A FIX FOR THIS RECALL, THE ORIGINAL NOTIFICATION I GOT WAS JAN 2017, STILL NO WORD ON WHEN THIS WILL BE FIXED. I BELIEVE THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER...

NHTSA ODI 11035141

TAKATA RECALL. HAS NOT BEEN COMPLIED WITH.< PASSENGER AIR BAG.>.

NHTSA ODI 11035270

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES-BENZ AT LONG OF CHATTANOOGA LOCATED AT 6035 INTERNATIONAL DR, CHATTANOOGA, TN 37421 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED BY EMAIL TO GET A LOANER VEHICLE BUT THE REQUEST WAS DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11034527