What 584 owners told NHTSA about the 2012 Mercedes-benz C-class Hybrid

"TAKATA RECALL" - MY VEHICLE HAS THE RECALL SINCE JANUARY 18, 2017 WITH NO RESOLUTION TO DATE. FORTUNATELY NO CRASHES HAVE TAKEN PLACE IN MY CAR BUT I DON'T WANT TO SEE WHAT HAPPENS WITH THE AIRBAG INFLATOR IF IT DOES.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NEW COUNTRY MOTOR CARS, INC, 1 WESTON ST, HARTFORD, CT 06120, (860)-278-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

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TAKATA RECALL. HORRIBLE NOISE COMING FROM ENGINE. SCARED IT IS THE DREADED CAMSHAFT AND TIMING CHAIN COMBO. IT IS RIDICULOUS THIS HAS YET TO BE RECALLED BY MERCEDES. NOT SAFE AS THE CAR CAN LEAVE YOU STRANDED WITHOUT NOTICE.

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"TAKATA RECALL" JAN 2017 RECALL STILL NO FIX 2 YEARS LATER. HELD HOSTAGE DUE TO CAN'T SELL CAR LIKE THIS PAYING ON LOAN $368 MO TRIED TO PUT INSURANCE ON STORED CAR PLAN BECAUSE IT IS UNSAFE AS IS. WE NEED THE FRONT PASSENGER SEAT DUE TO SIZE OF FAMILY ETC. THIS IS RIDICULOUS!!! TWO YEARS MERCEDES SAYS NO PARTS. WHAT CAN WE DO???? *TR

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PLEASE BE ADVISED I ORIGINALLY RECEIVED A NOTICE BY LETTER FROM MERCEDES BENZ IN 03/2017. NO REMEDY REGARDING THE RECALL HAS BEEN PROVIDED. HOW CAN I PROMPT THE RESOLUTION OF THIS ISSUE?

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"TAKATA RECALL" I AM A 72 YEAR OLD DISABLED VET WITH MANY HEALTH ISSUES. WE ARE EXTREMELY AFRAID TO USE THIS VEHICLE HAS EXPERIENCED THE DAMAGE THAT DEFECTIVE AIR BAGS CAN CAUSE. WE CAN NOT SELL THIS VEHICLE BECAUSE OF THE DAMAGE IT COULD CAUSE TO A POTENTIAL BUYER. OUR LOCAL DEALERSHIP HAS WARNED THAT A REPLACEMENT PART IS YEARS AWAY FROM ARRIVING IN EL PASO. SO OUR VEHICLE ONLY HAS ACCRUED ONLY 11,108 MILES DUE TO OUR FEARS AND WE CAN'T SELL IT.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). MERCEDES-BENZ OF EDISON (910 US-1, EDISON, NJ 08817, 732-549-6600) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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WE HAVE BEEN WAITING FOR 2(TW0) YEARS SINCE RECEIVING A LETTER THAT OUR PASSENGER SEAT AIRBAG NEEDED REPLACEMENT AND NOW WE ARE HEARING THAT IT WILL BE ANOTHER YEAR BEFORE THE FIX WILL BE AVAILABLE. THIS IS MOVING TOO SLOW AND IT IS A SAFETY ISSUE. NO ONE HAS RIDDING IN THAT SEAT FOR 2W0 YEARS. MY WIFE IS TIRED OF RIDING IN THE BACK SEAT!!

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TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WEST CHESTER (1260 WILMINGTON PIKE, WEST CHESTER, PA 19382, (888) 240-2992) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. WHILE DRIVING APPROXIMATELY 65 MPH, A SUDDEN LOUD, BOOMING SOUND WAS HEARD AS THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WACO (1625 N VALLEY MILLS DR, WACO, TX), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 35,000.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL. DEALERSHIP HAS NO REMEDY TO REPAIR DEFECTIVE AIRBAG FOR MY VEHICLE.

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TAKATA RECALL: MERCEDES HAS HAD THIS OPEN RECALL ON MY VEHICLE FOR A LONG TIME, I AM LOOSING INCOME NOT BEING ABLE TO RENT OUT MY VEHICLE. I HAVE ASKED MERCEDES FOR COMPENSATION OR HELP WITH NO AVAIL.

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MY DRIVERS SIDE DOOR HANDLE ON THE INSIDE DOES NOT WORK. I NEVER HAD ANY PROBLEMS PRIOR TO THIS. I DROVE TO MY APPOINTMENT, GOT OUT OF MY CAR NORMALLY. UPON RETURNING TO MY CAR I NOTICED MY DOOR HANDLE LOOKED LOOSE, THEN COULD NO LONGER OPEN MY DOOR FROM THE INSIDE. I HAVE TO ROLL DOWN MY WINDOW IN ORDER TO OPEN MY DOOR ON THE OUTSIDE, WHICH IS EXTREMELY IRRITATING. THE COST TO REPAIR IS OVER $1,000 WHICH I DO NOT BELIEVE IS MY RESPONSIBILITY TO PAY FAR. I AM SCARED TO HAVE MY KIDS IN MY, IN CASE AN ACCIDENT DOES OCCUR AND I CANNOT EXIT THE VEHICLE. AFTER SEARCHING THIS PROBLEM I HAVE LEARNED THAT IT IS EXTREMELY COMMON IN THESE MODELS. THIS IS OBVIOUSLY ON MERCEDES TO RECALL FOR YOUR VALUED CUSTOMERS SAFETY.

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TAKATA RECALL

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TAMPA (4400 N DALE MABRY HWY, TAMPA, FL 33614, (813) 579-2138) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TAKATA RECALL. I RECEIVED THE RACALL NOTICE FEB.2017 WITH NOTIFICATION OF FURTHER NOTICE ONCE PARTS ARE AVAILABLE. FIRST OF LET ME ADDRESS THAT THIS IS A HUGE SAFETY CONCERN AND IT IS ALMOST 2 YEARS AGO SINCE FIRST NOTICE. SECOND OF ALL I AM TRYING TO SELL MY CAR BUT DO NOT RECEIVE THE VALUE I SHOULD RECEIVE DUE TO THE OPEN SAFETY RECALL. MY HANDS ARE TIGHT AT THIS POINT AND IT CAN'T BE RIGHT TO LOSE IN VALUE OF THE CAR DUE TO AN OUTSTANDING SAFETY CALL WHICH CAN'T BE ADDRESSED AT THIS POINT. WHAT ARE THE NEXT STEPS IN ORDER TO SOLVE THIS PROBLEM, ESPECIALLY THE SAFETY OF MY MY LIFE AND THE PASSENGERS LIFE. WHO COMES UP WITH THE DIFFERENCE IN VALUE DUE TO NOT BEING ABLE TO REPAIR IN A TIMELY MATTER. I BELIEVE ALMOST 2 YEARS IS PLENTY OF TIME TO SOLVE THE ISSUE. REGARDS

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE LOCAL DEALER (MERCEDES-BENZ OF AUGUSTA, 3061 WASHINGTON RD, AUGUSTA, GA), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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I BOUGHT THE CERTIFIED CAR AT 50K AND AT 70K MILES, RIGHT AFTER THE WARRANTY ENDED - CHECK ENGINE LIGHT CAME ON AND THE DEALERSHIP SAID IT WILL COST $8K DUE TO CAMSHAFTS TO REPAIR!! THEY EVEN SUGGESTED THAT I SHOULD CONSIDER TRADING THE CAR IN! KEEP IN MIND I STILL OWE $28K SO THAT OPTION IS OUT! SINCE THEN THE CHECK ENGINE LIGHT STILL ON EVEN AFTER I GOT IT REPAIRED AT A LOCAL/AFFORDABLE MECHANIC AND IT'S ABOUT 110K MILEAGE AND THE ENGINE IS RATTLING AS IT RUNS. THIS IS MY 3RD BENZ AND THE FIRST 2 FAILED DUE TO THE TRANSMISSION FAILURE. I JUST CAN'T BELIEVE THESE GERMAN CARS CAUSE SO MANY PROBLEMS AND SO COSTLY TO REPAIR. WHAT HAPPEN TO YOU PAY FOR WHAT YOU GET!!! TODAY, WHILE I WAS DRIVING THE CAR JUST SLOWLY STOP AND THE ENGINE CUT OFF! AAA CAME TO CHECK AND IT'S NOT THE BATTERY SO WILL NEED TO GET TOWED. STILL OWE $10K LEFT- I DON'T KNOW WHAT TO DO! NO OTHER CAR TO DRIVE .

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TAKATA RECALL--MERCEDES BENZ OF CHICAGO WILL NOT PERFORM THE REPLACEMENT AND HAS FAILED TO COMMUNICATE WITH CUSTOMERS AS TO WHEN THIS WILL BE DONE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (RBM OF ALPHARETTA, 345 MC FARLAND PKWY, ALPHARETTA, GA 30004) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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2012 MERCEDES BENZ C300 - REAR TAIL LIGHT TAIL LIGHT FAILURE, FOUND BURN MARKS IN THE VEHICLE BULB ASSEMBLY (BULB PANEL) AND BURNED WIRES IT HAS A COMPLETE LOSS OF TAIL LIGHT LAMPS FUNCTION.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BOSTON (259 MCGRATH HWY, SOMERVILLE, MA 02143, (617) 666-4100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA R ECALL. I HAVE BEEN TO THE DEALER WHERE I BOUGHT THE CAR AND COMPLAINED ABOUT NO ACTION ON THE AIRBAG RECALL. THE DEALER IS DOING NOTHING TO FIX THE PROBLEM. HE SIMPLY SAYS WE DON'T HAVE THE AIRBAGS. I POINTED OUT THEY HAVE PLENTY OF AIRBAGS FOR NEW CARS BUT GOT NO RESPONSE

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