What 584 owners told NHTSA about the 2012 Mercedes-benz C-class Hybrid

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION; HOWEVER, THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL WE DO NOT KNOW IF THE BAG WILL MALFUNCTION TO THE DETRIMENT OF THE PASSENGER. FOR AN AVERAGE CONSUMER, THERE IS NO WAY TO TEST THAT. AS A RESULT, THE CAR CANNOT BE DRIVEN WITH A PASSENGER SEAT OCCUPIED, AND SINCE THIS IS A 4 DOOR CAR, THE INTENT IS TO HAVE MULTIPLE PASSENGERS. THE MANUFACTURER JUST PROVIDED A RECALL NOTICE (RECEIVED BY US MAIL 3/18/2017 AFTER BEING NOTIFIED BY TAKATA IN JANUARY 2017. MERCEDES SHOULD HAVE HAD A SOLUTION READY (LOANER VEHICLES OF SIMILAR CLASS) FOR THE AFFECTED OWNERS. IT IS NOT ACCEPTABLE TO BE PUT AT RISK FOR THE 3-4 YEARS THAT THEY KNEW THAT THE VEHICLE CONTAINED TAKATA AIRBAG, 3 MONTHS SINCE FORMALLY NOTIFIED BY TAKATA AND THEN STILL NOT HAVE A SOLUTION.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT SEVERAL DIFFERENT COMPONENTS WERE REPLACED, BUT THE FAILURE WAS PERSISTENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 06/07/17*LJ

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TAKATA RECALL. ALSO PASSENGER AIRBAG INDICATOR LIGHT RANDOMLY GOES ON & OFF, WHILE IN MOTION, HIGHWAY

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TL* THE CONTACT OWNED A 2012 MERCEDES-BENZ C300. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT PRETENSION DID NOT FUNCTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUSTAINED SHORT TERM MEMORY LOSS, A SEIZURE, AND LIVER DAMAGE. THE CONTACT HAD TO REMAIN HOSPITALIZED FOR FIVE DAYS. THE FAILURE MILEAGE WAS 66,000.

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TL* THE CONTACT OWNED A 2012 MERCEDES-BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE AIR BAGS DEPLOYED WHICH CAUSED THE DRIVER TO BE UNABLE TO VIEW THE ROAD OR CONTROL THE VEHICLE. THE VEHICLE CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER WERE INJURED. THE DRIVER SUSTAINED INJURIES TO HIS RIGHT HAND, NECK AND LEFT LEG. THE PASSENGER SUSTAINED INJURIES TO HER NECK. BOTH PARTIES INJURED REQUIRED IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

NHTSA ODI 10825469

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C300. THE CONTACT STATED THAT THE DRIVER VEERED INTO ONCOMING TRAFFIC AND THE VEHICLE ROLLED OVER. THE DRIVER THEN CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FATAL INJURIES AND THE PASSENGER WAS TAKEN TO THE HOSPITAL FOR TREATMENT OF INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25000. UPDATED 09-04-14 *BF UPDATED 09/10/2014 *JS..UPDATED 10/28/14 *BF...UPDATED 04/08/15 *BF UPDATED 8/30/2017*CN

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