What 584 owners told NHTSA about the 2012 Mercedes-benz C-class Hybrid

TAKATA RECALL. IT'S BEEN 8 MONTHS SINCE I RECEIVED THE RECALL LETTER FROM MERCEDES-BENZ, I ALSO MADE NUMEROUS PHONE CALLS TO MERCEDES-BENZ, ALL I HAVE BEEN TOLD IS THAT MB DOESN'T HAVE THE REPLACEMENT AIRBAG, SO MY CAR STILL HAVEN'T BEEN FIXED.THIS IS A SAFETY ISSUE, IT SHOULDN'T BE TAKING SO LONG, WHO'S GOING TO RESPONSIBLE IF THE PASSENGER GET INJURED DUE TO THE BAD AIRBAG.

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TAKATA RECALL

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TAKATA RECALL: MY CAR WAS BEING RECALLED ON JAN. 2017, I TRIED TO CONTACT MY NEAREST DEALER, OKEMOS AUTO COLLECTION LOCATED IN OKEMOS, MICHIGAN. BUT THEY KEPT TELLING ME THEY DO NOT HAVE THE AIRBAG PARTS AVAILABLE FROM MANUFACTORY. I FEEL LIKE I'M IN POTENTIAL DANGER ALL THE TIME BUT COULDN'T DO ANYTHING.

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TAKATA RECALL

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RECEIVED INFORMATION ABOUT REPLACEMENT PARTS IN MARCH 2017 NOT AVAILABLE. NOW IT IS NOVEMBER 2017. NO NOTICE ABOUT PARTS BEING AVAILABLE RECEIVED BY DEALER.

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TAKATA RECALL MY VEHICLE HAS BEEN IDENTIFIED AS HAVING TAKATA AIRBAGS WHICH HAVE BEEN DETERMINED TO BE DEFECTIVE. I HAVE CONTACTED THE LOCAL M-B DEALER BUT HAVE BEEN TOLD THEY DO NOT HAVE REPLACEMENT AIRBAGS TO CORRECT THE SITUATION.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KEENAN MOTORS IN DOYLESTOWN, PA 215-348-0800) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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I HAVE RECEIVED A LETTER FROM TAKATA RECALL FOR MY MERCEDES-BENZ'S AIRBAG REPLACEMENT.

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TAKATA RECALL I CONTACTED MERCEDES BENZ DEALERSHIP IN BAKERSFIELD CA I WAS TOLD MY CAR NEEDED AIRBAGS BUT THEY DID NOT HAVE THEM IN STOCK. I ASKED WHEN THEY WERE EXPECTING THE AIRBAGS TO BE DELIVERED TO SANGERA MERCEDES BENZ THEY SAID TO BE PATIENT AND TO CALL BACK MONTHLY. IT'S BEEN 6 MONTHS. PLEASE HELP IT'S MY FAMILY CAR

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2017. THE DEALER (HOUSE OF IMPORTS, 6862 AUTO CENTER DR, BUENA PARK, CA, 90621) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED SEVERAL MONTHS AGO. THE DEALER MERCEDES-BENZ OF NORTH HAVEN LOCATED AT 620 WASHINGTON AVE, NORTH HAVEN, CT 06473 (203) 239-1313 AND SEVERAL OTHER UNKNOWN LOCATIONS WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THEY RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS ALERTING THAT THEY HAD FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL LOCAL MERCEDES DEALER SAYS THEY DONT HAVE A REPALCEMENT FOR THE RECALL

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TAKATA RECALL - LETTER RECALLING CAR FOR AIR BAG REPLACEMENT WAS RECEIVED FROM MERCEDES BENZ IN MARCH 2017, DIRECTING ME TO WAIT FOR A SECOND RECALL LETTER WHEN A REPLACEMENT IS AVAILABLE. I'VE WAITED 8 MONTHS WITH NO NOTIFICATION TO BRING MY CAR IN FOR THE REPLACEMENT OF THE DEFECTIVE AIR BAG AND MERCEDES BENZ IS NOW DIRECTING ME TO NHTSA FOR REPLACEMENT INFORMATION. WHAT IS MY RECOURSE ON GETTING A REPLACEMENT AIR BAG? I HAVE JUST RECEIVED A NOTICE TK HOLDINGS NOTIFYING ME TO CONTACT MY DEALER TO SCHEDULE A FREE REPAIR.

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TAKATA RECALL

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TAKATA RECALL - WILL THERE BE A REPLACEMENT NOW THAT TAKATA HAS FILED CHAPTER 11 BANKRUPTCY?

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WHEN ASKED TO SET UP AN APPOINTMENT WITH MB WALNUT CREEK. THEY SAID THEY HAD NOTHING IN STOCK AND DONT KNOW WHEN THEY WILL. AND REFUSED TO TAKE MY INFORMATION DOWN.

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TAKATA AIRBAGS

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TAKATA RECALL THERE IS STILL NO AVAILABLE FIX. THIS IS DANGEROUS AND UNACCEPTABLE. I TRAVEL OFTEN WITH SOMEONE IN MY PASSENGER SEAT AND WOULD LIKE THIS FIXED ASAP.

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TAKATA RECALL - RECEIVED NOTIFICATION OF THE EMAIL BUT HAVE NOT BEEN NOTIFIED THAT REPLACEMENT PARTS ARE AVAILABLE.

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TAKATA RECALL - REPLACEMENT TAKING FOREVER

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TAKATA RECALL NOTICE RECEIVED FROM MBZ BACK IN JANUARY AND HAVE HEARD NOTHING MORE ABOUT REPLACING THE POTENTIALLY FAULTY DANGEROUS PASSENGER AIRBAG AND HAVE CALLED THEM SEVERAL TIMES ASKING AND TOLD THEY WILL CALL ME WHEN THEY KNOW MORE, NO CALLS YET AND IT IS NOVEMBER.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED COURTESY AUTOMOTIVE CENTER (2520 COHASSET RD, CHICO, CA 95973, PHONE NUMBER: (530) 345-9444). THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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ACCORDING TO TAKATA, ACTIVATION OF A NON-DESICCATED AMMONIUM NITRATE INFLATOR WITH DEGRADED PROPELLANT MAY RESULT IN AN INFLATOR RUPTURE. AN INFLATOR RUPTURE MAY CAUSE METAL FRAGMENTS TO PASS THROUGH THE AIR BAG AND INTO THE VEHICLE INTERIOR AT HIGH SPEED, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MOBILE (3060 DAUPHIN ST, MOBILE, AL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE AIR BAR WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 64,643. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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