What 584 owners told NHTSA about the 2012 Mercedes-benz C-class Coupe

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED W.I. SIMONSON MERCEDES-BENZ AT (855) 677-2690 (LOCATED AT 1626 WILSHIRE BLVD, SANTA MONICA, CA 90403) AND WAS INFORMED THAT THE RECALL WAS PENDING AND NOT AN ACTUAL RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF SANTA FE (2586 CAMINO ENTRADA, SANTA FE, NM 87507, (505)-913-2900) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL, MERCEDES BENZ HAS NOT REPLACED MY AIRBAGS ON MY VEHICLE AND I FEEL AT DANGER.

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RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE NHTSA RECALL NUMBER: 17V017 RECALL DATE: JANUARY 18, 2017 MANUFACTURER RECALL NUMBER: 2018030010 REQUEST A CLEARING LETTER TO MOVE MY CAR FROM RAMSTEIN AIR BASE GERMANY TO WASHINGTON, DC. I WILL SHIP MY CAR FRIDAY JULY 20, 2018.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VITI MERCEDES-BENZ (975 FISH RD, TIVERTON, RI 02878, (401) 624-6181) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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AIRBAG RECALL NOTICE MARCH 2017, STILL NO RESOLUTION. SEATS ADVERTISED AS LEATHER, NOT LEATHER INTERMITTENT GAS SMELL FILLS CABIN OF VEHICLE CAUSING RESPIRATORY ISSUES

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CALLED MB DEALER IN COVINA WHERE THEY SAID THEY DIDN'T HAVE PARTS. CONTACTED MERCEDES BENZ NA ON FACEBOOK, TWITTER & INSTAGRAM WHERE I'VE BEEN IGNORED. MY NAME IS [XXX] AND YOU CAN REACH ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER; THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (BAKER MOTOR COMPANY OF CHARLESTON, 843-628-0202) WAS CALLED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KNOPF AUTOMOTIVE, 3401 LEHIGH ST, ALLENTOWN, PA 18103, (610) 439-1555) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF CLEAR LAKE (500 GULF S, LEAGUE CITY, TX 77573, (281) 554-9100), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 9/21/18 *JB

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TAKATA RECALL

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TAKATA RECALL GET NOTHING BUT THE RUN-AROUND FROM MBUSA ABOUT WHEN THE DEFECTIVE AIRBAGS WILL BE REPLACED. DRIVING THIS VEHICLE IS THE SAME AS PLAYING RUSSIAN ROULETTE WITH A SEMI-AUTOMATIC PISTOL. WHY CAN'T YOU BAR ANY NEW SALES OF MB PRODUCTS UNTIL THY FIX THE ONES THEY HAVE ALREADY SOLD IN TE USA...THAT WOULD GET THIR ATTENTON AND SOME ACTION

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TAKATA INFLATORS

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TAKATA RECALL I CALLED THE MERCEDES DEALERSHIP IN BURLINGTON TO ADDRESS THE RECALL. THEY DON'T HAVE THE PARTS TO ADDRESS THE RECALL. IT'S BEEN A YEAR AND A HALF, AND THE DEFECT HAS NOT BEEN ADDRESSED. GIVEN THE DEFECT IS RELATED TO SAFETY, IT SHOULD BE ADDRESSED SOONER. NOT FEELING SAFE TO DRIVE WITH PASSENGERS. THANKS! -- JAG

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED REGARDING PART AVAILABILITY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PART WAS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

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TAKATA PASSENGER AIRBAG RECALL IN MERCEDES BENZ C 350 / 2012 THE RECALL NOTICE WAS DATED MARCH 2017. AS OF TODAY, MERCEDES SAN DIEGO AND HOEHN MERCEDES CARLSBAD HAVE NO SAFE REPLACEMENT PASSENGER AIRBAGS AVAILABLE TO INSTALL. WHAT'S THE USE OF A RECALL IF THERE IS NO BETTER PRODUCT? I WANT TO PROTECT MY PASSENGERS, AND NOT SELL MY CAR AS IS. PLEASE CHECK UP ON THIS CONUNDRUM.

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TAKATA RECALL. I HAVE BEEN GETTING RECALL NOTICES (VIA MAIL AND EMAIL) ABOUT MY CAR'S AIRBAGS SINCE JANUARY 2018. I HAVE CONTACTED MY DEALERSHIP MULTIPLE TIMES ABOUT THE ISSUE, AND EACH TIME I AM TOLD THAT THERE ARE CURRENTLY NO MEANS WITH WHICH TO REPLACE THE DEFECTIVE, POTENTIALLY DANGEROUS AIRBAGS. THERE IS NO RECOURSE OFFERED AT ALL BY MERCEDES BENZ AT THE CURRENT TIME TO ADDRESS THIS ISSUE, WHICH MERCEDES BENZ ADMITS IS DANGEROUS. MY MOST RECENT CALLED WAS TODAY, WHEN I SPOKE TO A SERVICE ADVISER NAMED MOE AT MERCEDES BENZ OF BROOKLYN.

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TAKATA RECALL 17V017 - THE MANUFACTURE HAS EXCEEDED A REASONABLE AMOUNT OF TIME - IT HAS BEEN ISSUED FOR WELL OVER A YEAR - THIS PROBLEM COULD CAUSE SERIOUS INJURY OR DEATH - I HAVE NO CHOICE BUT TO CONTINUE TO DRIVE THE CAR - MERCEDES NEEDS TO STEP UP AND DO SOMETHING HERE

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF HANOVER IN HANOVER, MASSACHUSETTS) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL: I HAVE BEEN TRYING TO GET A REMEDY TO THIS PROBLEM SINCE OCTOBER 2017. I WAS TOLD ON 27 OCTOBER BY THE DEALERSHIP (MERCEDES BENZ OF HUNT VALLEY: VICTORIA) THAT PARTS WOULD BE AVAILABLE IN EARLY JANUARY 2018. I WAITED UNTIL 31 JANUARY 2018 AND CONTACTED THE DEALERSHIP, SINCE THEY DIDN'T CONTACT ME. THEY THEN SAID THE RECALL WOULD BE REMEDIED IN MARCH 2018. I RECEIVED A LETTER IN APRIL, DIRECTING ME TO CALL THE DEALERSHIP TO SCHEDULE AN APPOINTMENT AND TO ENSURE THEY HAD PARTS AVAILABLE. WHEN I CALLED THEY CLAIMED MY VEHICLE WAS NOT ON THE RECALL LIST, AND I SHOULD DISREGARD. HOWEVER, WHEN I WENT TO THE NHTSA WEBSITE, MY VEHICLE IS ON THE LIST. PLEASE ASSIST ME IN RECONCILING THIS ISSUE. THIS IS VERY FRUSTRATING, AND I WANT TO GET THIS DEFECT REPAIRED. THANK YOU.

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TAKATA RECALL: THIS VEHICLE ALSO HAS A SAFETY RECALL ON THIS VEHICLE AND THE DEALERSHIP STATED THEY HAD NO REPLACEMENT PARTS TO REPAIR THE INFLATORS, SO IT IS DANGEROUS FOR THE CAR TO BE DRIVEN.

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TAKATA RECALL MY DEALER IN SAN RAFAEL, CA. STILL HAS NO REPLACEMENT PARTS.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF ORANGE PARK, 7018 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 777-5900) WAS NOTIFIED OF THE RECALL NOTICE, BUT OFFERED NO PART AVAILABILITY INFORMATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CARDENAS METROPLEX, 111 N LOOP 499, HARLINGEN, TX 78550) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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"TAKATA RECALL" THE VEHICLE WAS PURCHASED IN AUGUST OF 2014 AND I RECEIVED MY FIRST NOTICE REGARDING AIRBAG REPLACEMENT IN LATE 2016. I HAVE CONTACTED MY LOCAL DEALER SEVERAL TIMES WITH NO SATISFACTION FROM THEM. THEY TELL ME THE SAME STORY EACH TIME I CALL OR SHOW UP IN PERSON, YOU WILL BE NOTIFIED WHEN WE HAVE A AIRBAG FOR YOUR VEHICLE. THIS IS THE PASSENGER SIDE AIRBAG AND IT OFFERS NO PROTECTION TO MY PASSENGERS IN THE EVENT OF A CRASH. CAN YOU HELP?

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