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What 36 owners told NHTSA about the 2012 Mazda Mazda5

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (36)Crash / fire / injury (4)Fuel system (8)Body & structure (7)Brakes (7)Tires (7)Airbags (4)Steering (4)Seats (2)Transmission & drivetrain (2)Visibility & wipers (2)Electrical system (1)

1 of 36 complaints match · Body & structure · crash/fire/injury only · clear filters

May 15, 2021Body & structureSeatsCrash2 injuries

REAR-ENDED WHILE STOPPED BY TRUCK GOING UNDER 20 MPH. OUR HEADS STRUCK HEADRESTS AND DRIVER AND FRONT PASSENGER SEATS INSTANTLY RECLINED BACK ONTO FRONT OF CHILDREN'S CAR SEATS. THEY'RE LEGS WOULD HAVE BEEN CRUSHED AT THE KNEES IF THEY WERE IN THE ACCIDENT. OUR NECKS WERE SORE FROM WHIPLASH.

NHTSA ODI 11416664

Working with the data? Download all 36 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Mazda Mazda5 verdict →