What 36 owners told NHTSA about the 2012 Mazda Mazda5

AS I HIT HIGHWAY CRUISING SPEED, THE GLASS ON MY SUNROOF EXPLODED. FORTUNATELY I HAD THE SUN SHADE CLOSED. HOWEVER, I WAS IN THE MIDDLE OF NOWHERE WITH NO SHOULDER TO PULL OFF ON. PART OF THE GLASS WAS SUCKED OUT AND BLEW BACK BEHIND ME. THERE WAS NO OTHER TRAFFIC ON THE ROAD, AND NO POSSIBILITY OF THE GLASS BEING STRUCK OR DAMAGED. JUST SHATTERED. EXPLODED. WITH MY KIDS IN THE CAR! *TR

NHTSA ODI 10629020

TIRES: THE 2012 MAZDA 5 GT STANDARD TIRES HAVE DEVELOPED MAJOR SIDE WALL BUBBLE/BLISTERS ON THE TOYO PROXES A18 205/50/R17 ON TWO SEPARATE TIRES WITH ONLY 12,000 MILES. MAZDA AND TOYO REPLACED THE FIRST ONE AND DECLINED TO REPLACE THE SECOND ONE. I REPLACED ALL 4 TIRES FOR THE SAFETY OF MY FAMILY AND OTHERS ON THE ROAD. *TR

NHTSA ODI 10575548

TIRES: THE 2012 MAZDA 5 GT STANDARD TIRES HAVE DEVELOPED MAJOR SIDE WALL BUBBLE/BLISTERS ON THE TOYO PROXES A18 205/50/R17 ON TWO SEPARATE TIRES WITH ONLY 12,000 MILES. MAZDA AND TOYO REPLACED THE FIRST ONE AND DECLINED TO REPLACE THE SECOND ONE. I REPLACED ALL 4 TIRES FOR THE SAFETY OF MY FAMILY AND OTHERS ON THE ROAD. *TR

NHTSA ODI 10575546

2012 MAZDA5. BROUGHT THE CAR TO THE DEALER, TOLD THEM ABOUT THE VIBRATION AND THUMPING NOISE COMING FROM THE BRAKES / TIRES. THEY SAID THE TIRES BALANCES FINE AND COULD NOT FIND ANY ISSUES. DRIVING DOWN THE HIGHWAY, AT 70 MPH. HAD TO HIT THE BRAKES HARD, HAD A TERRIBLE VIBRATION FROM THE HITTING THE BRAKES/TIRES. I HAD THE TIRES LOOK INTO AT 18,000 MILES, THEY SAID NO PROBLEM, THEN AT 22,000, CANT FIND ANY ISSUES, THEY SAID THAT THESE TIRES WEAR FAST AND THAT'S THE WAY THE LOW PROFILE TIRES ARE, NOW I WILL TAKE IT IN AT 25,000 MILES AND SEE WHAT THEY SAY,TREAD WEAR IS TERRIBLE, AT 18,000 MILES IT WAS DOWN TO 5/32 TREAD. I KNOW THAT THERE IS SOME TYPE OF BELT SEPARATION IN THE TIRES, TRACTION IS ALSO TERRIBLE IN THE SNOW AND RAIN, TIRES ARE TOYO PROXES A18. *TR

NHTSA ODI 10553787

I HAD 3,000 MILES ON MY 2012 MAZDA 5 WHEN I FIRST COMPLAINED TO A MAZDA DEALER THAT MY CAR WOULD WOBBLE WHEN GOING FORWARD INTO A RIGHT TURN AND IN REVERSE WHEN MAKING A LEFT TURN.'SOMETHING' WOULD ALWAYS CORRECT THE PROBLEM FOR A WHILE WHEN I COMPLAINED DURING MULTIPLE OIL CHANGES. RECENTLY AT 25,000 MILES A DEALER FINALLY TOLD ME MY ROTORS WERE OUT OF ROUND SO THEY WERE GOING TO GROUND THEM DOWN TO MAKE THEM STRAIGHT. I REQUESTED A REPLACEMENT BUT THEY SAID NO. I WOULD NOT EXPECT NOR HAVE I EVER SEEN ROTORS WEAR DOWN BEFORE YEARS OF SERVICE. THERE IS NOW A PERCEPTION OF SKIDDING FOR A SECOND WHEN I GO AROUND A CORNER THAT I HAVE FELT TWICE SINCE THE ROTORS WERE SUPPOSEDLY MADE EVEN. THE CAR IS UNDER WARRANTY. HAS ANYONE ELSE HAD THIS PROBLEM? IS THIS A SAFETY ISSUE? I FEEL UNSAFE AS THE CAR HAS ALWAYS HAD A BALANCE PROBLEM. THE DEALER I BOUGHT THE CAR FROM SAID HE DOESN'T FEEL OR SEE A PROBLEM AND REFUSES TO REPLACE THE ROTORS EVEN THOUGH THE PROBLEM HAS BEEN THERE SINCE I BOUGHT THE CAR. IS THERE ANYTHING I NEED TO WORRY ABOUT OR DO? UPDATED 09/05/13*LJ

NHTSA ODI 10536591

TL* THE CONTACT OWNS A 2012 MAZDA, MAZDA5 WITH TOYO PROXES ST II TIRES, LINE SIZE P205/50R17. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED, THE MECHANIC INFORMED THE CONTACT THAT ALL FOUR TIRES WERE CRACKED INSIDE. THE VEHICLE WAS TAKEN TO THE DEALER FOR NEW TIRES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE ON THE TIRES AND VEHICLE WAS 22,400. THE DOT NUMBER WAS NOT AVAILABLE.

NHTSA ODI 10526152

FINDING MULTIPLE YELLOW SPIDERS IN THE CAB OF THE OF OUR CAR. *TR

NHTSA ODI 10510869

WE WERE REAR ENDED AND PUSHED INTO ANOTHER CAR IN FRONT, AND THE FRONT SEATS FAILED AND RECLINED WHEN WE WERE REAR ENDED. AIRBAGS DEPLOYED BUT DID NOT COME IN CONTACT WITH US SINCE WE WERE FORCED TO RECLINE. *TR

NHTSA ODI 10484074

I HAD NOTICED MY STEERING WHEEL SHAKING SLIGHTLY WHEN SLOWING FROM HIGHWAY SPEEDS WHEN MY MAZDA5 HAD 13000 MILES. I SERVICED MY CAR AT 18000 MILES FOR AN OUT OF STATE TRIP, AT THIS TIME MY BRAKES WERE AT .08MM AND IN GOOD CONDITION. DURING AND AFTER MY TRIP THE STEERING VIBRATION BECAME SO EXTREME WHEN BRAKING AT HIGHWAY SPEEDS THAT I AVOIDED FURTHER DRIVING ON THE FREEWAY FOR SAFETY. I RETURNED THE CAR TO THE DEALER SERVICE CENTER AND THEY CHECKED MY ROTORS. THEY INFORMED ME THAT "RUN OUT LIMIT" ON ROTORS IS .04MM AND MINE WERE AT .06MM AND WERE SO WARPED THAT THEY COULD NOT BE RESURFACED. THIS PART IS NOT UNDER WARRANTY AND THE SERVICE CENTER WAS UNABLE TO MAKE A DETERMINATION IF THIS WAS "WEAR AND TEAR" OR A "PARTS DEFECT". I ASKED FOR AN EXPLANATION AS TO HOW MY BRAKES HAVE NEVER BEEN CHANGED AND ARE STILL IN GOOD CONDITION; HOW IT COULD POSSIBLY BE "WEAR AND TEAR"? THEY DIRECTED ME TO MAZDA CUSTOMER SERVICE TO GET APPROVAL FOR THE SERVICE. AFTER A FEW DAYS MAZDA AGREED TO REPAIR MY MAZDA5 UNDER "GOODWILL, ONE TIME ONLY" AND NOT UNDER ANY SORT OF WARRANTY. I FEEL THIS IS A BREAKING SYSTEM DEFECT AND SHOULD BE INVESTIGATED. *TR

NHTSA ODI 10476557

CPSC: I1280026A. 2012 MAZDA 5. CONSUMER STATED THAT HIS CAR WOULD HYDROPLANE WHEN HE DROVE IN RAIN, DUE TO THE TYPE OF TIRES ON THE VEHICLE. *LN THE CONSUMER WAS INFORMED THE TIRES NEEDED A BETTER DESIGN TO CHANNEL THE RAIN OUT FROM UNDERNEATH THEM. THE CONSUMER PURCHASED A NEW SET OF TIRES.

NHTSA ODI 10469861

STARTING A FEW MONTHS AGO, MY STEERING WHEEL SHIMMIED AS I WAS BRAKING. IT WAS INTERMITTENT. IN MAY, THE SHAKING DISAPPEARED BUT A SLIGHT GRINDING SENSATION(NO NOISE) COULD BE FELT WHEN I APPLIED THE BRAKE PEDAL. I DIDN'T THINK IS WAS A BRAKE WEAR PROBLEM SINCE THE CAR WAS RELATIVELY NEW AND I LIVE IN A FLAT AREA WITH NO UNUSUAL STRESS ON THE BRAKES. I WAS ON VACATION FOR A FEW MONTHS AND DID NOT DRIVE THE CAR. MY HUSBAND DROVE IT ONCE AND FELT IT WASN'T SAFE TO DRIVE BECAUSE OF WEAK BRAKING. I TOOK IT TO THE DEALER WHEN I RETURNED. MY BRAKING DISTANCE WAS DOUBLE OF WHAT IT USED TO BE. I FELT UNSAFE DRIVING THE CAR THE 5 MILES TO THE DEALERSHIP. THE DEALER SEEMED TO KNOW THAT MAZDA WOULD PROBABLY FIX THE ISSUE EVEN THOUGH BRAKE ISSUES ARE USUALLY CONSIDERED NORMAL WEAR AND TEAR. I WAS TOLD THAT MAZDA DID FIX THE PROBLEM AT NO CHARGE AND THAT THERE HAD BEEN A DESIGN FLAW WITH THE 2012 MAZDA5'S ROTORS. I WAS TOLD THEY WERE TOO THIN IN THE ORIGINAL DESIGN AND THUS WORE OUT QUICKLY. THEY ALSO INDICATED THEY HAD FIXED IT IN MORE RECENT MODELS. I FEEL THAT THIS SHOULD HAVE BEEN A FORMAL RECALL. THE CAR RAPIDLY WENT FROM A INTERMITTENT BOTHER TO A TRUE SAFETY ISSUE. I CONTINUALLY WORRIED THAT I MIGHT HAVE TO STOP QUICKLY AND WOULD NOT BE ABLE TO. *TR

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