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What 204 owners told NHTSA about the 2012 Lincoln Mkz Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (204)Crash / fire / injury (14)Airbags (85)Steering (38)Brakes (26)Electrical system (17)Body & structure (14)Engine (11)Transmission & drivetrain (6)Electronic Stability Control (esc) (5)Speed control (5)Lights (4)

1 of 204 complaints match · Electrical system · crash/fire/injury only · clear filters

Sep 10, 2019Electrical systemBody & structureEngineFire

I WAS AT THE GAS STATION PUTTING GAS TO MY CAR WHEN I NOTICED FLAMES COMING FROM THE ENGINE THEN I TOLD THE PEOPLE AROUND THE STAFF OD THE GAS STATION SHUT OFF ALL THE GAS PUMPS AND HELP ME TO TRYIED TO USE EXTINGUISHERS TOEND THE FIRE UNTIL THE FIRE DEPARTNEN PEOPLE CAME. I DO NOT REALY KNOW WHAT HAPOENED BUT IWAS HAVING SOME ELECTRICAL PROBLEMS AND WAS SMOKING WHEN WE WERE DRIVING THE CAR. WE THOUGHT NEED ANTIFREEZE LIQUID AND PUT IT BUT STILL RUNNING WEIRD.

NHTSA ODI 11254457

Working with the data? Download all 204 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Lincoln Mkz Hev verdict →