What 84 owners told NHTSA about the 2012 Lincoln Mkx

I NOTICED A FEW DAYS AGO WHEN I WAS IN TRAFFIC MY BRAKES DIDN'T WANT TO HOLD. I PRESSED REALLY HARD AND ONLY THEN DID MY CAR STOPPED. I TOOK IT TO A MECHANIC AND HE CHECKED IT OUT AND SAID MY BRAKES LOOKED GREAT. TWO DAYS AGO I WAS DRIVING AND MY CAR JUST SHUT OFF AND THE ENGINE LIGHT CAME ON. I TOOK IT TO THE FORD DEALER TO HAVE IT CHECKED OUT. I WAS TOLD IT WAS A FAULTY VALUE AND THAT MY BRAKES WERE FINE. WHEN I WENT TO LEAVE THE DEALER MY CAR SHUT OFF IN THE MIDDLE OF THE HIGHWAY AND MY BRAKES FAILED I WAS THANKFUL THAT THERE WERE NO CARS IN FRONT OF ME. I IMMEDIATELY TURNED AROUND AND WENT BACK TO THE DEALER. THE MANAGER CAME AND CHECKED IT OUT AND HE SAID THE BOOSTER PART OF THE BRAKES WERE DEFECTED AND MY CAR WAS STILL UNDER WARRANTY. THE CAR IS NOW IN THE SHOP. I NOTICED WHEN I CHECKED ONLINE THAT OTHERS HAVE HAD THE SAME ISSUES. MY FEAR WAS HAVING AN ACCIDENT! *TR

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SAME AS PREVIOUS COMPLAINT I PASTED BELOW. THE CAR IN FRONT OF ME BRAKE AND MY BRAKES WERE NOT RESPONDING THE PEDAL WAS LOCKED THEN WENT SOFT RESULTING IN A VERY CLOSE CALL AS I ALMOST HIT THE CAR IN FRONT OF ME BECAUSE I COULDN'T GET THE BRAKES TO ENGAGE. AIR HISSING WHEN I PRESSED BREAK PEDAL, I AM TAKING THE CAR IN TO THE DEALERSHIP TOMORROW. VERY DANGEROUS DEFECT IN BRAKES, SHOULD BE CONSIDERED FOR A RECALL AS IT COULD EASILY HAVE RESULTED IN A COLLISION AND INJURY. DATE COMPLAINT FILED:08/16/2014 COMPONENT(S):SERVICE BRAKES DATE OF INCIDENT:08/15/2014 NHTSA ID NUMBER:10625747 ALL PRODUCTS ASSOCIATED WITH THIS COMPLAINTDETAILS0 ASSOCIATED DOCUMENTS CRASH:NOFIRE:NONUMBER OF INJURIES:0NUMBER OF DEATHS:0 MANUFACTURER:FORD MOTOR COMPANY VEHICLE IDENTIFICATION NO. (VIN):NOT AVAILABLE SUMMARY:BRAKE BOOSTER FAILURE RESULTED IN "NEAR MISS." THE BRAKES WERE HISSING, INCREDIBLY DIFFICULT TO PRESS, AND WENT SOFT EVENTUALLY AFTER STANDING ON THEM TO ENGAGE. THIS IS A KNOWN ISSUE FOR THE FORD EDGE / LINCOLN MKX WITH AN ASSOCIATED "CUSTOMER SATISFACTION PROGRAM" (READ RECALL AVOIDANCE) # 13N02. THIS PROBLEM REQUIRES A RECALL, BECAUSE THE BRAKE SYSTEM IS UNSAFE WHEN THIS PART FAILS. PERIOD. MORBIDITY AND MORTALITY ASSOCIATED WITH THIS PROBLEM REQUIRE INVESTIGATION. *TR

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BRAKE BOOSTER FAILURE RESULTED IN "NEAR MISS." THE BRAKES WERE HISSING, INCREDIBLY DIFFICULT TO PRESS, AND WENT SOFT EVENTUALLY AFTER STANDING ON THEM TO ENGAGE. THIS IS A KNOWN ISSUE FOR THE FORD EDGE / LINCOLN MKX WITH AN ASSOCIATED "CUSTOMER SATISFACTION PROGRAM" (READ RECALL AVOIDANCE) # 13N02. THIS PROBLEM REQUIRES A RECALL, BECAUSE THE BRAKE SYSTEM IS UNSAFE WHEN THIS PART FAILS. PERIOD. MORBIDITY AND MORTALITY ASSOCIATED WITH THIS PROBLEM REQUIRE INVESTIGATION.

NHTSA ODI 10625747

I DRIVE A LINCOLN 2012 MKX. AS I WAS DRIVING DOWN THE ROAD COMING UP TO A MAJOR INTERSECTION MY BRAKES FAILED. AFTER VIGOROUSLY PUMPING THE BRAKES, I WAS FINALLY ABLE TO COME TO A SAFE STOP WITHOUT AN ACCIDENT. AS IT TURNED OUT, THE BRAKES HAD A DEFECTED POWER BOOSTER AND I HAD TO HAVE THIS REPLACED. I HAVE BEEN IN TOUCH WITH LINCOLN AND BESIDES OFFERING ME AN EXTRA WARRANTY THEY COULD NOT ASSIST WITH GETTING ME INTO ANOTHER VEHICLE. I HAVE HAD ISSUES WITH THIS VEHICLE SINCE IT WAS PURCHASEDNEW. THE STICK SHIFT HAD TO BE REPLACED DUE TO TRANSMISSON ISSUE AND NOT GOING INTO PARK, BACK HATCH ISSUES, SOFTWARE ISSUES, RADIO ISSUES, AND THE MOST RECENTLY A POWER STEERING HOSE LEAK, THEN THIS ISSUE WITH THE BRAKES. AFTER THE LAST ISSUE I LOST ANY COMORT LEVEL IN THE RELIABILITY OF THIS VEHICLE. *TR

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VEHICLE POWER & COMPUTER FAILED (SHUT OFF) WHILE DRIVING AT 40 MPH IN CLEAR WEATHER. *TR

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2012 LINCOLN MKX. CONSUMER STATES PROBLEM WITH VEHICLE NAVIGATION SYSTEM *TGW THE CONSUMER STATED SEVERAL MONTHS AFTER PURCHASING THE VEHICLE, HE WAS PROVIDED WITH A DISC WITH AN UPDATED PROGRAM TO SIMPLIFY THE USE OF THE SYSTEM AND MAKE IT MORE USER FRIENDLY. THE SYSTEM WAS INSTALLED BY THE DEALER, BUT THE SYSTEM IS STILL NOT USER FRIENDLY AND IS A HAZARD TO THE DRIVING PUBLIC. THE CONSUMER STATED ONCE A DRIVER WAS IN A FUNCTION, THERE WAS NO CANCELLATION BUTTON OR END BUTTON IN THE NAVIGATION SYSTEM, OR THE AUDIO SYSTEM, AND ON MANY OCCASIONS THE PHONE SYSTEM, WITHOUT THE DRIVER BEING DISTRACTED AND SEARCHING FOR THE CORRECT MENU WHICH OBVIOUSLY TOOK THE DRIVER'S ATTENTION OFF THE ROAD. IN ADDITION, WHENEVER A FUNCTION WAS CHANGED, IT WAS IMPOSSIBLE NOT TO ACTIVATE THE EMERGENCY BLINKER LIGHTS WHICH CAUSED CONFUSION TO OTHER DRIVER'S BEHIND HIM. *JB

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TL* THE CONTACT OWNS A 2012 LINCOLN MKX. THE CONTACT STATED THAT WHEN REFUELING THE VEHICLE, THE FUEL TANK COULD NOT BE FILLED TO CAPACITY. THERE WAS NO INDICATION OF A FUEL LEAK OR ANY ISSUES WITH THE FUEL LINES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURE WAS CONTACTED AND ADVISED THE CONTACT THAT THE ISSUE WAS NORMAL FOR THE VEHICLE. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 1,500.

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REFLECTION FROM THE CHROME AIR VENTS SHOWS ON BOTH THE DRIVER AND PASSENGER SIDE MIRRORS WHICH POSES A SAFETY HAZARD. *TR

NHTSA ODI 10452978

THE REAR PASSENGER DOOR LATCH MECHANISM CLOSED WITHOUT THE DOOR ACTUALLY BEING CLOSED. THIS CAUSED A FALSE POSITIVE CONDITION FOR THE "DOOR AJAR" WARNING SYSTEM. I THOUGHT THAT THE DOOR WAS SECURE, HOWEVER THE DOOR WAS IN FACT NOT LATCHED TO THE VEHICLE. MY EIGHT YEAR OLD DAUGHTER WAS SITTING IN THE SEAT. WERE IT NOT FOR THE PERCEPTION OF MY WIFE WHO SUSPECTED THAT THE DOOR WAS INSECURE I WOULD HAVE BEEN DRIVING WITH A DOOR THAT WOULD OPEN WHILE THE CAR WAS MOVING. THIS FALSE POSITIVE CONDITION IS CAUSED BY THE FACT THAT FORD HAS PLACED THE SENSOR THAT TESTS FOR THE DOOR BEING CLOSED ON THE LATCH MECHANISM RATHER THAN ON THE VEHICLE BODY. AS OUR CIRCUMSTANCES DEMONSTRATE THE SIMPLE FACT OF THE DOOR LATCH BEING CLOSED DOES NOT INSURE THAT THE DOOR IS ACTUALLY SECURED TO THE VEHICLE BODY. WHILE NO INJURIES OCCURRED IN OUR INCIDENT THE POTENTIAL FOR A SERIOUS INJURY IS OBVIOUS. HAD THE DOOR ACTUALLY OPENED MY CHILD MAY HAVE EASILY FALLEN OUT OF A MOVING VEHICLE. THE DRIVER OF THE CAR MUST KNOW WITH ABSOLUTE CERTAINTY THAT ALL DOORS ARE TRULY SECURED. TESTING THE LATCH FOR BEING CLOSED IS NOT A SUFFICIENT TEST FOR THE CLOSURE OF THE DOORS. *TR

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