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What 44 owners told NHTSA about the 2012 Lexus Rx350l

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (44)Crash / fire / injury (15)Speed control (11)Brakes (8)Electrical system (7)Engine (6)Airbags (5)Transmission & drivetrain (5)Electronic Stability Control (esc) (4)Body & structure (3)Fuel system (3)Seat belts (2)

1 of 44 complaints match · Seat belts · crash/fire/injury only · clear filters

Jan 13, 2017AirbagsSeat beltsCrash1 injury

I WAS STOPPED TURNING RIGHT FORM ONE CITY STREET ONTO ANOTHER CITY STREET WHEN I WAS HIT FROM BEHIND. THE AIRBAG DID NOT DEPLOY NOR DID THE SEAT BELT STOP ME FROM CAREENING FORWARD IN THE SEAT CAUSING MY HEAD TO HIT THE STEERING WHEEL. I RECEIVED A CUT OVER MY RIGHT EYE FROM THE IMPACT.

NHTSA ODI 10945208

Working with the data? Download all 44 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Lexus Rx350l verdict →