Sep 16, 2019BrakesCrash
TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER EVOQUE. WHILE MAKING A LEFT TURN AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE DID NOT STOP AND CRASHED INTO A GARAGE DOOR AT A VERY SLOW RATE OF SPEED. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. JAKE KAPLAN'S LAND ROVER (1346 BALD HILL RD, WARWICK, RI) AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,300. *DT *AS
NHTSA ODI 11255894
Dec 17, 2018Engine & cooling1 injury
TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER EVOQUE. WHILE DRIVING FOR AN EXTENDED PERIOD OF TIME, THE CONTACT FELT SICK, SLEEPY, AND SUFFERED HEADACHES AND VOMITING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT'S SON NOTICED AN ABNORMAL ODOR IN THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (LAND ROVER HINSDALE, 300 E OGDEN AVE, HINSDALE, IL, 301-521-3426) WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACK IN THE TURBO MANIFOLD THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WENT TO THE HOSPITAL AND FOUND CARBON MONOXIDE IN HER BLOODSTREAM. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND INFORMED THE CONTACT THAT HER WARRANTIES HAD EXPIRED. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 49,000.
NHTSA ODI 11162020
Sep 26, 2013Body & structureCrash
I WAS IN AN ACCIDENT ON 6/29/2013 WITH MY NEW RANGE ROVER SPORT LUXURY MODEL. WE TOOK IT TO LAND ROVER OF GLEN COVE FOR REPAIRS. AFTER 30 DAYS THE CAR WAS NOT REPAIRED AND I WAS TOLD THE 1/4 PANEL WAS ON BACK ORDER UNTIL 8/23/13. APPROX 8/20/13, I WAS TOLD THAT THE PART WAS NOT COMING AND IT WAS PUSHED BACK TO 9/23/13. AFTER FOLLOWING UP EARLIER THIS WEEK, I AM NOW BEING TOLD THAT THE PART IS NOT COMING UNTIL "POSSIBLY" 10/30/13. THEY CLAIM THERE IS NOT ONE SINGLE 1/4 PANEL IN STOCK ANYWHERE IN THE ENTIRE USA, AND IT IS BEING MADE AND SHIPPED FROM THE UK, "HOPEFULLY" IT WILL SHIP ON 10/16/13 FROM THE UK, HAVE TO GO THROUGH CUSTOMS AND BE AVAILABLE BY THE END OF OCTOBER. HARD TO BELIEVE IT WILL EVEN COME THEN AFTER ALL OF THE OTHER FALSE PROMISES, BUT IF IT DOES THE SOONEST I WOULD GET MY CAR BACK IS MID NOVEMBER; 4.5 MONTHS LATER. I CAN'T BELIEVE THAT AUTOMOTIVE MANUFACTURERS ARE NOT REQUIRED TO STOCK PARTS FOR NEW CARS? I FEEL THAT THERE IS NO END IN SIGHT AND EVEN AFTER COMPLAINING TO LAND ROVER CORPORATE, ALL I AM TOLD IS SORRY YOU HAVE TO WAIT NOTHING WE CAN DO. IS THERE NO PROTECTION OR RECOURSE FOR A CONSUMER? *JS
NHTSA ODI 10545469
Mar 28, 2013Transmission & drivetrainCrash
TL* THE CONTACT OWNS A 2012 RANGE ROVER EVOQUE. THE CONTACT STATED THAT HE STARTED THE ENGINE AND EXITED THE VEHICLE WHEN THE VEHICLE INDEPENDENTLY ROLLED AWAY AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE GEAR SHIFT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 14,000. UPDATED 4/26/13 *CN THE CONSUMER DISCOVERED IN CASE OF AN EMERGENCY, THE TRANSMISSION COULD NOT BE LOCKED UP AS IN THE CASE OF BRAKE FAILURE OR IF THE THROTTLE BY WIRE MALFUNCTIONED. HE ALSO FOUND OUT, DURING HIS LAST VISIT AT THE DEALER, THE VEHICLE COULD NOT BE PLACED IN NEUTRAL IF IT WAS BEING TOWED. UPDATED 05/01/13
NHTSA ODI 10504853