Home · 2012 Kia Sorento · Complaints

What 875 owners told NHTSA about the 2012 Kia Sorento

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (875)Crash / fire / injury (104)Engine (460)Electrical system (127)Brakes (101)Airbags (79)Lights (60)Transmission & drivetrain (55)Fuel system (38)Body & structure (35)Speed control (29)Visibility & wipers (28)

104 of 875 complaints match · crash/fire/injury only · clear filters · page 5 of 5

Aug 30, 2012AirbagsCrash1 injury

I JUST TURNED RIGHT ON THE MAIN STREET IN MY SUBDIVISION WHEN A MOTORCYCLE GOING AT A HIGH RATE OF SPEED HIT THE SPEED BUMP AN RAN RIGHT INTO MY DOOR ON DRIVERS SIDE. NO AIR BAGS WENT OFF AN THERE IS AIR BAGS ON THE DOOR. BOTH OF US TRANSPORTED BY EMS TO HOSPITAL. *TR

NHTSA ODI 10473009

May 15, 2012AirbagsCrash2 injuries

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE BETWEEN THE FRONT AND REAR PASSENGER SIDE DOORS. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIGHT HIP AND NECK. THE PASSENGER SUSTAINED INJURIES TO THE NECK, HIP, RIGHT ARM AND RIGHT LEG. THE DRIVER AND PASSENGER WERE BOTH TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE VEHICLE WAS TOWED TO A COLLISION CENTER. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,426.

NHTSA ODI 10458567

Feb 1, 2012BrakesAirbagsSpeed controlCrash1 injury

TL* THE CONTACT OWNED A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING ON A MOUNTAINOUS ROAD AT APPROXIMATELY 25 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE CONTACT APPLIED THE BRAKE PEDAL, BUT THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE EVENTUALLY STOPPED AFTER CRASHING INTO A CEMENT WALL. THE AIRBAG LOCATED IN THE STEERING WHEEL DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE ENTIRE BODY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE INSURANCE DECLARED THAT THE VEHICLE WAS DESTROYED AND STATED THAT THE AIR BAGS AND BRAKES WERE FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 385. UPDATED 11/20/15*LJ *TR

NHTSA ODI 10446155

Dec 16, 2011Transmission & drivetrainCrash

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY WITH THE ENGINE OFF WHEN IT ROLLED BACKWARD AND CRASHED INTO A NEIGHBORING HOME. THE CONTACT STATED THAT BEFORE SHUTTING THE VEHICLE OFF, HE WAS UNABLE TO SHIFT INTO PARK AND SHUT OFF THE VEHICLE WHILE IN DRIVE. THE VEHICLE WAS DESTROYED. THE POLICE WERE CALLED AND A REPORT WAS FILED AND AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.

NHTSA ODI 10440119

← Newer

Working with the data? Download all 875 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Kia Sorento verdict →