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What 916 owners told NHTSA about the 2012 Kia Optima

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (916)Crash / fire / injury (106)Engine (397)Steering (187)Electrical system (122)Brakes (87)Fuel system (54)Transmission & drivetrain (54)Airbags (48)Speed control (40)Body & structure (39)Lights (31)

4 of 916 complaints match · Steering · crash/fire/injury only · clear filters

Sep 28, 2022SteeringElectrical systemBody & structureCrash

Vehicle was broken into and stolen…steering wheel column damage, wheel locked, wreck…usb cord used to crank car..police report filed #2209013764ME

NHTSA ODI 11486990

Aug 10, 2016SteeringEngineFire

WHEN U DRIVING IT . U CAN HERE NOISE IN THE STEERING WHEEL. IT HAD THE OIL LIGHT TO POP ON WHILE DRIVING ON THR FREEWAY PUT OVER. PUT SOME OIL IN IT. THEN THAT NIGHT TRYING TO CRANK IT & IT STARTED TO SMOKE & CAUGHT A FIRE.

NHTSA ODI 10894943

Apr 30, 2013SteeringSuspensionCrash1 injury

WHILE DRIVE ABOVE 45MPH THE CAR WONDERS LEFT AND RIGHT, MAKING IT VERY HARD TO KEEP THE CAR ON THE ROAD. IT ALSO FEELS LIKE THERE IS A CATCH IN THE STEERING MAKING IT VERY EASY TO OVER CORRECT THE CAR. I HAVE HAD IT INTO KIA TO HAVE THE CAR LOOKED AT TWICE NOW. THEY HAVE CHECKED THE ALIGNMENT, TIRE PRESSURE... THEY DROVE A SALESMAN'S CAR AND A CAR OFF THERE LOT AND THEY TELL ME THIS IS THE WAY THEY ALL DRIVE. I FIND THIS VERY HARD TO BELIEVE, (ITS A WORKOUT TO KEEP THE CAR ON THE ROAD). I HAVE BEEN DOING SEARCHES ON THE INTERNET TO TRY AND FIND A SOLUTION FOR THE PROBLEM, WHILE DOING THIS I HAVE FOUND A LOT OF OTHER PEOPLE THAT ARE HAVING THE SAME PROBLEM AND ARE GETTING THE SAME FEEDBACK FROM THE DEALERS. FROM WHAT I HAVE FOUND IS ITS A KNOWN PROBLEM WITH THE 2011, 2012, 2013 KIA OPTIMA'S. *TR

NHTSA ODI 10510028

Jan 14, 2013SteeringSuspensionCrash

THE VEHICLE DRIFTS LEFT AND RIGHT CONSTANTLY AND SUBSTANTIALLY, WE HAVE TAKEN IT TO THE DEALER MORE TIMES THAN I CAN COUNT. SAME CONCLUSION EVERY TIME. ADJUSTED, AND VEHICLE IS WITHIN SPECIFICATIONS. THEY HAVE NOT AND REFUSE TO ACKNOWLEDGE THERE IS A SERIOUS ISSUE. AS OF JANUARY 8TH 2013, OVER ONE YEAR SINCE PURCHASING THE PROBLEM, IT STILL EXISTS. WE RECENTLY WAS IN A MINOR ACCIDENT BECAUSE OF THIS PROBLEM. ON A TIGHT ROAD WITH LITTLE OR NO ROOM FOR WAIVER, WE STRUCK ANOTHER VEHICLES MIRROR WITH OURS AT 70MPH. LUCKILY THERE WAS ONLY SUPERFICIAL DAMAGE BESIDES BOTH OF US DECIDING WE ARE NOT DRIVING THIS CAR AGAIN DUE TO THE SAFETY OF OUR CHILDREN AND OURSELVES. WE ARE CURRENTLY PURSUING A LEMON CLAIM ON THE VEHICLE. BALE KIA AND CRAIN KIA BOTH HAVE TOLD US THE SAME THING, COULD NOT DUPLICATE AND VEHICLE IS WITHIN SPECIFICATIONS, TSB #032. ACCORDING TO THEM THEY ARE ASSUMING WE ARE MAKING THIS UP. ALONG WITH THE 30+ OTHER COMPLAINTS FOUND ON HERE. *TR

NHTSA ODI 10492890

Working with the data? Download all 916 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Kia Optima verdict →