Home · 2012 Kia Optima · Complaints

What 916 owners told NHTSA about the 2012 Kia Optima

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (916)Crash / fire / injury (106)Engine (397)Steering (187)Electrical system (122)Brakes (87)Fuel system (54)Transmission & drivetrain (54)Airbags (48)Speed control (40)Body & structure (39)Lights (31)

187 of 916 complaints match · Steering · clear filters · page 4 of 8

Jun 18, 2018Steering

THERE IS A KNOCKING NOISE COMING FROM MY STEERING WHEEL FOR ABOUT 7 MONTHS

NHTSA ODI 11102355

Jun 15, 2018Steering

MY STEERING WHEEL SHAKES WHEN I AM COMING TO A STOP AT A HIGH SPEED.

NHTSA ODI 11102201

May 3, 2018Steering

WHILE DRIVING ON THE HIGHWAY(60MPH AND ABOVE) STEERING WHEEL APPEARS TO STICK AROUND 12 O'CLOCK POSITION. HAVE HAD THE FLEX COUPLER REPAIRED UNDER THE RECALL. I STARTED TO NOTICE THIS SHORTLY AFTER IT WAS REPLACED. SEEMS TO BE INCREASING IN FREQUENCY.

NHTSA ODI 11091518

May 1, 2018Steering

THERE IS A LOUD CLANKING SOUND COMING FROM THE STEERING WHEEL WHENEVER IT IS MOVED, SHAKEN OR TURNED. IT MAKES THE SOUND WHEN THE CAR IS BOTH MOVING AND STATIONARY AND IT OCCURS WHILE ON ALL ROAD TYPES, AT ALL SPEEDS.

NHTSA ODI 11091233

Mar 9, 2018SteeringElectronic Stability Control (esc)

STEERING WHEEL SHAKES WHILE IN MOTION ( 60-80 MPH ). RIDE IS SMOOTH UNTIL TIRES ROLL OVER IMPERFECTION IN ROAD. STEERING WHEEL AND FRONT-END BEGINS TO SHAKE VIOLENTLY. SHAKING STOPS WHEN TURNING RIGHT OR LEFT AND BEGINS AGAIN ONCE VEHICLE HAS STRAIGHTENED OUT.

NHTSA ODI 11078371

Jan 26, 2018Steering

AT HIGHWAY SPEEDS, INTERMITTENTLY , THE STEERING WILL GET STUCK IN THE 12 O'CLOCK POSITION FOR APPROXIMATELY 1 SECOND, REPEATABLY HAPPENS ONCE IT STARTS HAPPENING, UNTIL OFF HIGHWAY. STEERING CAN BE FINE FOR MONTHS, AND THEN ISSUE CAN COME BACK. THEN WHEN DEALER INSPECTS IT, ISSUE IS GONE. THIS IS A VERY UNSAFE AND SERIOUS ISSUE, EVEN A SPLIT SECOND OF REDUCED RESPONSE TIME CAN MEAN THE DIFFERENCE BETWEEN LIFE AND DEATH. DEALER SAID THEY PERFORMED THE STEERING LOGIC IMPROVEMENT UPDATE, BUT ISSUE STILL HAPPENS ON OCCASION.

NHTSA ODI 11065318

Jan 25, 2018Steering

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 65 MPH, THE CONTACT HEARD A CLICKING SOUND AND THE STEERING WHEEL BEGAN SLIPPING. THE CONTACT DROVE HOME AND CALLED GEWEKE KIA (1234 SUNSWEET BLVD, YUBA CITY, CA 95991). THE DEALER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 142,000. *TT *TR

NHTSA ODI 11064973

Dec 27, 2017Steering

SINCE I GOT THE CAR IN MAY OF 2016, IT HAS MADE A CLICKING SOUND WHEN I TURN THE WHEEL. AS TIME HAS GONE ON THE SOUND IS GETTING LOUDER. I HAVE SEEN A NUMBER OF VIDEOS REGARDING THIS ISSUE. I BELIEVE IT IS SUGGESTED FOR THE PART TO BE REPLACED. I BELIEVE THIS IS A SAFETY ISSUE.

NHTSA ODI 11056880

Dec 16, 2017Steering

WHEN EVER I TURN THE STEERING WHEEL RIGHT OR LEFT THERE IS A CLUNKING SOUND COMING FROM THE STEERING IT SEEMS LIKE THE STEERING COUPLER ON THIS CARS GO BAD WITHIN TIME. THIS HAPPENS ALL THE TIME IN MOTION OR NOT.

NHTSA ODI 11055039

Nov 4, 2017Steering

CLICKING IN STEERING COLUMN WHILE MAKING TURNS.GETTING WORSE EACH TIME. WHEN IN MOTION OR NOT.CLICKING IS ALWAYS THERE. STARTED A WEEK AGO.

NHTSA ODI 11043168

Nov 1, 2017Steering

WHEN TURNING THE STEERING WHEEL JUST SLIGHTLY AND GOING EITHER WAY IT MAKES THIS SMALL SLIPPING OR CLUNKING NOISE AND I AM CONCERNED ABOUT SAFETY OF THE STEERING. HAPPENS IN MOTION WHEN TURNING EVEN SLIGHTLY AND EITHER DIRECTION AND WHEN IT IS STATIONARY. CITY STREET, HIGHWAY, FREEWAY, BACKING UP, GOING FORWARD AND TURNING. AND IT HAS HAPPENED NOW FOR APPROXIMATELY 2 - 3 MONTHS. I AM TOLD BY INTERNET THAT IT MAY BE FLEX COUPLING IN STEERING. I AM NOT MECHANIC. STILL HAPPENING. ON-GOING.

NHTSA ODI 11042007

Oct 20, 2017Steering

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS COMING FROM THE STEERING WHEEL WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ODI 11035203

Oct 12, 2017SteeringElectronic Stability Control (esc)

ELECTRICAL RACK AND PINIONS RECALL. STEERING WHEEL FEELS LOOSE. STEERING WHEEL STARTS SHAKING AT APPROXIMATELY 65-70 MPH

NHTSA ODI 11033101

Sep 12, 2017SteeringSuspension

I HAVE JUST RECENTLY STARTED HAVING A PROBLEM WHEN I HIT BUMPS IN THE ROAD OR A ROUGH ROAD. THE STEERING WHEEL MAKES A NOISE AND I CAN FEEL A SHAKING SORT OF. I CLICKED ON SUSPENSION BECAUSE OF HOW ROUGH IT FEELS RIDING RIGHT NOW AND I DONT KNOW IF IM JUST FEELING THE STEERING OR IF ITS AFFECTING THE WHOLE RIDE. IT HAS BEEN VERY COMFORTBALE SINCE BOUGHT NEW IN 2012.

NHTSA ODI 11022844

Aug 29, 2017Steering

LOUD CLICKING NOISE WHEN TURNING THE STEERING WHEEL BOTH WAYS MAKING STEERING AND DRIVING VERY UNSTABLE.

NHTSA ODI 11020424

Aug 17, 2017Steering

WHEN DRIVING THE STEERING WHEEL MAKES A LOUD CLICKING NOISE AND IF YOU HIT A BUMB ITS LOUDER. IF YOU BARELY TURN THE WHEEL WHILE DRIVING YOU CAN HEAR IT MAKE A CLICKING SOUND. WHEN YOU HIT A BUMB IT INTENSIFIES THE SOUND AND AND MAKES YOU THINK SOMETHING IS LOOSE IN THE STEERING COLUMN.

NHTSA ODI 11015902

Aug 8, 2017SteeringElectrical systemAirbags

AIRBAG LIGHT IS CONSISTENTLY ON WHICH MEANS IT WON'T DEPLOY DURING AN ACCIDENT, BUTTONS ON STEERING WHEEL AREN'T WORKING, AND STEERING WHEEL HEATER ISN'T WORKING. DEALERSHIP CLAIMS CLOCKSPRING IS WORN OUT. PREVIOUS MODELS OF OPTIMAS HAVE HAD SAME PROBLEM AND EVENTUALLY A RECALL WAS MADE. HOPEFULLY THIS GETS RESOLVES BEFORE A WRECK HAPPENS AND INJURY IS CAUSED BY THIS AIRBAG DEFECT.

NHTSA ODI 11013712

Jun 21, 2017Steering

WHEN STREERING THE VEHICLE, IN MOTION OR STILL, THE STEERING WHEEL MAKES A CLICKING SOUND. GOING OVER ANY BUMP IT RATTLES N SHAKES.

NHTSA ODI 11000443

May 27, 2017SteeringEngineFuel system

ENGINE STARTED MAKING LOUD CLICKING NOISE LOST POWER WHILE DRIVING HOME ON BUSY HIGHWAY TOOK CAR TO NEAREST AUTO SHOP OWNER STATES SOUNDS LIKE INTERNAL ENGINE PROBLEM ADVISED TO HAVE CAR TOWED TO KIA DEALERSHIP HAD CAR TOWED ON 04/22/2017 TO DEALERSHIP. HAVE NOT RECEIVED ANY NOTICE OF A RECALL .CAR HAS BEEN SITTING AT DEALERSHIP FOR OVER A MONTH THEY CALLED AND STATED THAT CAR HAD INTERNAL ENGINE PROBLEMS BUT STILL HAVE NOT STARTED ON REPAIRING THE CAR HAS BEEN AT DEALERSHIP FOR OVER A MONTH.

NHTSA ODI 10991925

Apr 27, 2017Steering

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A CLICKING NOISE COULD BE HEARD COMING FROM THE STEERING COLUMN AND IT WAS ALSO LOOSE. THE CONTACT STATED THAT NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10981070

Apr 11, 2017Steering

AT 40,000 MILES THE STEERING BEGAN GETTING 'STICKY' OR 'STUCK' AT THE 12 OCLOCK POSITION. IT WAS PARTICULARLY NOTICABLE WHEN CRUISING DOWN THE HIGHWAY. IT GOT SO BAD THAT IT WAS IMPOSSIBLE NOT TO OVERCORRECT AND VEER LEFT AND RIGHT (MILDLY). THE DEALER REPLACED A PART CALLED THE FLEX COUPLER AND THE PROBLEM VANISHED. ONE YEAR LATER, AT 51,000 MILES THE CAR IS DOING THE EXACT SAME THING AGAIN. NOW, HOWEVER, THE CAR IS OUT OF WARRANTY (BY A MONTH). THE DEALER TELLS ME THAT IT NEEDS A NEW STEERING COLUMN AND THAT WILL COST ME <> 1500 DOLLARS. IF MY EXPERIENCES ARE ANY INDICATION, I WILL BE REPLACING STEERING PARTS EVERY 10,000 MILES??? BAD STEERING IS VERY PRETTY UNSAFE GUYS. THINK WE CAN DO SOMETHING ABOUT THIS? I'M NOT THE ONLY PERSON WITH THIS PROBLEM.

NHTSA ODI 10971826

Apr 11, 2017SteeringSpeed controlBrakesEngine

ON APRIL 5TH 2017, MY KIA OPTIMA STARTED TO MAKE A HORRIBLE SOUND. I WAS ON HWY 26 HEADED INTO PORTLAND OR. GOING THROUGH THE TUNNEL, AS I WAS GOING INTO THE TUNNEL THE HORRIBLE KNOCKING NOISE STARTED. THERE WAS CARS IN FRONT OF ME AND CARS BEHIND ME. THIS WAS AT 4:30 AM.. ALL THE LIGHTS ON THE DASH CAME ON, I HAD NO BRAKES, NO STEERING AND NO WAY TO ACCELERATE. DRIFTED TO THE SIDE AND HAD IT TOWED.

NHTSA ODI 10971918

Jan 17, 2017Steering

COLUMN SHAKED AND RATTLED WHEN I WENT OVER BUMPS OR MADE TURNS, THE DEALER, CLASSIC KIA IN LEWISVILLE TX, CHARGED ME $689 TO REPAIR. PER MY INTERNET SEARCH THIS IS A KNOWN PROBLEM AND TAKES APPROXIMATELY 45 MINUTES TO REPAIR AND THE PART COST A MAX OF $15

NHTSA ODI 10945857

Nov 22, 2016SteeringTransmission & drivetrain

I TOOK CAR IN FOR THE CLICKING NOISE IN STEERING WHEEL. WHILE CAR WAS UP INAIR ON STANDS. THE REP STATED THEIR WAS A SMALL LEAK COMING FROM THE TURBO OIL FEED LINE. HOWEVER IT WAS NOT COVER UNDER WARRANTY BECAUSE ITS NOT THE TURBO. I TOLD THE IT IS IF ITS FEEDING THE OIL. I DID SOME RESEARCH ON THE PROBLEM AND FOUND THAT IT IS A COMMON ISSUE WITH ALL OF THEIR CARS AND THEY ARE REFUSING TO FIX THE ISSUE. I TOLD THE REP THAT IF THE OIL CAUSES A BURNING SMELL IT CAN CAUSE A FIRE. I WAS TOLD THE MANAGER WOULD CALL ME BUT NOW THEY ARE NOT TAKING MY CALLS ABOUT REPLACING THE LINE TO THE TURBO.

NHTSA ODI 10927419

Nov 21, 2016Steering

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING COLUMN VIBRATED AND A LOUD NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING COLUMN WOULD NEED TO BE REMOVED IN ORDER TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,827. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10927225

← NewerOlder →

Working with the data? Download all 916 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Kia Optima verdict →