What 916 owners told NHTSA about the 2012 Kia Optima

ON APRIL 5TH 2017, MY KIA OPTIMA STARTED TO MAKE A HORRIBLE SOUND. I WAS ON HWY 26 HEADED INTO PORTLAND OR. GOING THROUGH THE TUNNEL, AS I WAS GOING INTO THE TUNNEL THE HORRIBLE KNOCKING NOISE STARTED. THERE WAS CARS IN FRONT OF ME AND CARS BEHIND ME. THIS WAS AT 4:30 AM.. ALL THE LIGHTS ON THE DASH CAME ON, I HAD NO BRAKES, NO STEERING AND NO WAY TO ACCELERATE. DRIFTED TO THE SIDE AND HAD IT TOWED.

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2012 KIA OPTIMA CAUGHT FIRE WHILE DRIVING 45 MPH & WAS UNABLE TO ACCELERATE/BRAKE. RECENTLY WAS TAKEN FOR SERVICE WITH NO ITEMS THAT WOULD CAUSE THE ISSUE...UPDATED 10/04/16 *BF *TR

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JUST BOUGHT MY CAR THIS YEAR WITH 26350 MILES ON IT. WHEN IT GOT TO 30000 NEEDED NEW TIRES. THE CAR CHECK ENGINE LIGHT KEEPS COMING ON. I HAVE TOOK IT TO THE SHOP AND THEY TURN IT OFF. THEN WHEN I DRIVE IT AND IT COMES BACK ON AGAIN. IT HAS BROKE DOWN ON THE ROAD FOUR TIMES. TWICE I CALLED ROAD SIDE HELP THE OTHER TWO TIMES SOMEONE HAS HELPED ME. IT RUNS HOT BECAUSE IT IS BUBBLING IF I DRIVE FOR MORE THEN A HOUR. BOUGHT THE CAR FROM POWER OF BOWSER

NHTSA ODI 10781027

I HAVE A 2012 KIA OPTIMA HYBRID OF WHICH I PURCHASED AT THE LOCAL KIA DEALER (ONTARIO, CA) AND EVEN PURCHASED AN ADDITIONAL "PLATINUM 100K MILE PROTECTION." ON DECEMBER 31ST MY CAR STARTED TO MOVE WHILE IN PARK AND THE IGNITION ON. I HIT THE BREAKS AND THERE WAS NO BREAK PRESSURE AT ALL. THE CAR STARTED TO FLASH CODES REGARDING THE BRAKES AND I HAD TO ENGAGE THE EMERGENCY BREAK TO STOP THE VEHICLE. THE DEALER COULD NOT FIND THE ISSUE AND RETURNED THE CAR. ANOTHER MONTH LATER THE CAR DID THE SAME THING AND I VIDEO TAPED IT. THE GAUGES STARTED ILLUMINATING AND DELLUMINATING REPEATEDLY AND ALL THE LIGHTS ON THE DASH STARTED TO FLASH. THE "CHECK BRAKE" CODE CAME UP AGAIN! I NOW HAVE PROOF OF THE VEHICLE DOING THIS AND BROUGHT MY CAR BACK TO THE DEALER NOW THEY HAVE ADMITTED SOMETHING IS WRONG BUT THEY'RE STILL UNABLE TO DUPLICATE THE ERROR. THEY ARE KEEPING THE CAR FOR FURTHER DIAGNOSIS BUT HAVE NOT DONE ANYTHING BUT TELL ME THEY DO NOT KNOW WHAT IS WRONG WITH IT YET AND THAT MY WARRANTY "MAY NOT" COVER IT. THEY HAVE TOLD ME REPEATEDLY THAT THEY WILL NOT BE ABLE TO FIX IT OR DO ANYTHING FOR ME UNTIL THEY KNOW WHAT IS WRONG, NOR HAVE THEY OFFERED ME A RENTAL CAR. I WANT MY CAR BACK BUT IT IS UNSAFE! WHAT IF THE BRAKES GO OUT AT A HIGH RATE OF SPEED?! PLEASE HELP ME NHTSA SO WE CAN SAVE LIVES OF OTHERS THAT MAY EXPERIENCE THIS PROBLEM AS WELL. *TR

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TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE TIRE PRESSURE SENSOR, ABS, AND THE STABILITY CONTROL WARNING INDICATORS ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED WHEN DRIVING THROUGH A CAR WASH AND DURING RAINY WEATHER CONDITIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

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WHILE MOVING FORWARD AT APPROXIMATELY 5MPH, BRAKES WERE APPLIED TO STOP VEHICLE AND BRAKE WARNING LIGHT ILLUMINATED. SO FAR THE DEALERSHIP HAS REPLACED THE BRAKE BOOST PUMP- 3 TIMES, THE BRAKE VACUUM PUMP- 1 TIME, AND THE PARKING BRAKE SWITCH- 1 TIME. NONE OF THESE FIXES HAS FIXED THE PROBLEM. *TR

NHTSA ODI 10475903

WHILE MAKING A LEFT TURN FROM TRAFFIC SIGNAL, BRAKE WARNING LIGHT ILLUMINATED. DEALERSHIP HAD JUST REPLACED BRAKE BOOST PUMP BECAUSE OF SAME PROBLEM. PARKING BRAKE WAS NOT ENGAGED, NO OTHER INDICATIONS WERE NOTED. VEHICLE BEING REPORTED TO THE STATE UNDER THE LEMON LAW. *TR

NHTSA ODI 10469278

WHILE TRAVELING IN TRAFFIC AT 40MPH THE BRAKE WARNING LIGHT ILLUMINATED. PARKING BRAKE WAS NOT ENGAGED AND NO OTHER INDICATIONS WERE NOTED. LIGHT RESET WHEN VEHICLE WAS RESTARTED. NO STORED CODES FOR THE FAULT. STILL WAITING FOR KIA MOTOR COMPANY TO CORRECT THIS DEFECT. DEALERSHIP DOES NOT HAVE AN ANSWER TO THE PROBLEM AND KIA CONTACT ON WEBSITE IS INOPERABLE, SO UNABLE TO CONTACT MANUFACTURER. *TR

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WHILE ACCELERATING AWAY FROM STOP LIGHT THE BRAKE LIGHT ILLUMINATED. NO OTHER INDICATORS, NO OTHER MALFUNCTIONS. PARKING BRAKE WAS NOT ON. DEALER WAS CONTACTED IMMEDIATELY, BUT HAD NO SOLUTIONS TO THE PROBLEM. THIS IS A RECURRING PROBLEM. THE DEALER HAS TRIED SEVERAL THINGS TO FIX PROBLEM WITH NO RESULTS: 1ST TIME- CHECKED FOR STORED CODE. NO CODES STORED. RESET LIGHT BY RESTARTING CAR 2ND TIME- DISCONNECTED/RECONNECTED ELECTRICAL CONNECTOR AT BRAKE BOOST PUMP. RESET LIGHT 3RD TIME- REPLACED BRAKE BOOST PUMP 4TH TIME- REPLACED PARKING BRAKE SWITCH AT THE CURRENT TIME, DEALERSHIP HAS NO SOLUTIONS, OR POSSIBLE FIXES FOR THE ILLUMINATING BRAKE INDICATOR LIGHT. AWAITING CONTACT FROM DEALERSHIP WITH POSSIBLE SOLUTION. *TR

NHTSA ODI 10467198

WHILE ACCELERATING TO 45 MPH, BRAKE WARNING LIGHT ILLUMINATED. PARKING BRAKE WAS NOT ON. NO OTHER INDICATIONS NOTED. DEALERSHIP WAS CONTACTED IMMEDIATELY. DEALER SUGGESTED THAT NEW BRAKE BOOST PUMP MAY BE DEFECTIVE AND WANTS TO REPLACE IT AGAIN. PART IS ON ORDER. *TR

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WHILE ACCELERATING AWAY FROM A STOP LIGHT THE BRAKE LIGHT ILLUMINATED. EMERGENCY BRAKE WAS NOT ON. DEALERSHIP HAD JUST REPLACED THE BRAKE BOOST PUMP LESS THAN 300 MILES EARLIER BECAUSE OF THE SAME PROBLEM. I IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP WHERE THEY REPLACED THE PARKING BRAKE SWITCH. *TR

NHTSA ODI 10466348

06/18/12- WHILE ACCELERATING FROM A STOP LIGHT THE VEHICLE BRAKE LIGHT ILLUMINATED. LIGHT WOULD NOT GO OUT UNTIL IGNITION WAS TURNED OFF AND VEHICLE RESTARTED. CAR TAKEN TO DEALER WHO HAD NO SOLUTIONS. *JS 06/27/12- WHILE ACCELERATING UP A HILL, 30MPH, THE VEHICLE BRAKE LIGHT ILLUMINATED. LIGHT WOULD NOT GO OUT UNTIL VEHICLE RESTARTED. TOOK TO DEALER WITH LIGHT ILLUMINATED, NO STORED CODES, AND NO SOLUTIONS. 07/02/12- WHILE ACCELERATING FROM STOP LIGHT, THE VEHICLE BRAKE LIGHT ILLUMINATED. DURING SUDDEN STOP, DUE TO TRAFFIC, ANTILOCK BRAKES FAILED TO ENGAGE, VEHICLE REAR BRAKES LOCKED UP, AND CAR STARTED TO FISHTAIL LEFT. CALL MADE TO DEALER. WAS TOLD SOMEONE WOULD RESPOND. NO RESPONSE. *JS

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