What 828 owners told NHTSA about the 2012 Jeep Wrangler 4-door 4xe

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. WHILE DRIVING FOR APPROXIMATELY 15 MINUTES, GRAY SMOKE EMERGED FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED OVER AND OPENED THE HOOD TO FIND THE HARNESS (THAT GOES AROUND THE BATTERY) ENGULFED IN FLAMES. THE CONTACT EXTINGUISHED THE FIRE WITH WATER. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC AND THEY REFERRED THE CONTACT TO THE DEALER (GEORGIA CHRYSLER DODGE JEEP, 12114 US-301, STATESBORO, GA 30458) WHERE A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

NHTSA ODI 11111838

WHILE BEING TOWED BY OUR RV ON A CITY STREET, A FIRE STARTED UNDER THE HOOD OF THE JEEP. THE TRANSFER CASE WAS IN NEUTRAL. THE MANUAL TRANSMISSION WAS IN NEUTRAL. THE IGNITION SWITCH WAS TURNED 1 NOTCH TO ACCESSORY TO UNLOCK THE STEERING. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. NO POLICE REPORT WAS FILED BECAUSE THE FIRE WAS NOT CAUSED BY AN ACCIDENT. BECAUSE OF THE SEVERITY OF THE FIRE DAMAGE, NO CAUSE OF THE FIRE WAS DETERMINED.

NHTSA ODI 10926270

I JUST LEFT WORK AND HAD TRAVELED LESS THAN A MILE WHEN MY ENGINE SHUT OFF. I WAS ONLY TRAVELING 20MPH AND COASTED INTO THE FIRST OPEN DRIVEWAY I COULD FIND. I OPENED THE HOOD TO A LOT OF SMOKE AND A SMALL FIRE FROM MY WIRING HARNESS. MY 2012 JEEP WRANGLER SPORT IS COMPLETELY STOCK AND ALWAYS MAINTAINED THROUGH MY LOCAL JEEP DEALERSHIP. THE OFFICIAL WORD FROM JEEP WAS THAT MY STARTER SHORTED OUT WHICH CAUSED MY WIRING HARNESS TO OVERHEAT AND CATCH FIRE.

NHTSA ODI 10865124

YESTERDAY WHEN DRIVING MY JEEP TO THE GAS STATION ALL OF THE WARNING LIGHTS STARTED TURNING ON AND THE JEEPS BATTERY LIGHT TURNED ON. KNOWING THAT IT COULD BE A PROBLEM WITH THE ALTERNATOR I HEADED HOME IMMEDIATELY. A BLOCK FROM MY HOUSE IN THE MIDDLE OF AN INTERSECTION THE BATTERY FINALLY DIED THANKFULLY SOMEONE WAS ABLE TO PUSH ME OUT OF THE INTERSECTION BECAUSE IT WAS DARK OUT AND I DIDN'T HAVE ANY LIGHTS. I HAD THE CAR CHECKED AND IT IS THE ALTERNATOR. I SEARCHED ONLINE AND FOUND THAT THERE IS A RECALL FOR A PENTASTAR 3.6 L V6 ALTERNATORS BUT I'M BEING TOLD THAT MY VEHICLE IS NOT INCLUDED IN THE RECALL. BY SPECIFICALLY EXCLUDING MY VEHICLE FROM THE RECALL THEY HAVE RISKED MY SAFETY AND THE SAFETY OF THOSE AROUND ME.

NHTSA ODI 10822742

VEHICLE ENGINE LIGHT CAME ON AFTER STARTING ENGINE AND DRIVING 30 FEET FROM INITIAL PARKED LOCATION. VEHICLE WAS STOPPED AND EXPLOSION OCCURRED UNDER THE HOOD WHILE DRIVER WAS STILL IN VEHICLE. NO PREVIOUS INDICATION THERE WAS ANY ISSUE WITH VEHICLE. UPON DRIVER EMERGENCY EXIT OF VEHICLE, FURTHER EXPLOSIONS AND LARGE FLAMES ENGULFED THE VEHICLE RESULTING IN A TOTAL LOSS OF VEHICLE WITHIN MINUTES.

NHTSA ODI 10820178

I HAVE HAD AT LEAST 100 TIMES WHERE MY JEEP HAS STALLED AND JUST STOPPED RUNNING. IT HAS HAPPENED WHEN I HAVE SLOWED DOWN, AND HAS STOPPED IN INTERSECTIONS. IT HAS STOPPED WHEN STARTING FROM A STOP ETC. I HAVE HAD NUMEROUS MANUAL TRANSMISSION CARS AND THIS HAS NEVER HAPPENED. IT SCARES ME , AND MAKES ME FEAR FOR MY LIFE. I HAVE CHANGED THE WAY I DRIVE BECAUSE OF IT, WITH THE FEAR OF WORRYING MY JEEP WILL JUST STOP RUNNING , WHEN I PULL OUT INTO TRAFFIC. I HAVE HAD THE SWITCHES IN THE CAR NOT WORK, AND FUNCTION ERRATICALLY. LIGHTS STAY ON, WHEN TURNED OFF, AFTER TURNING THEM OFF NUMEROUS TIMES, THEY FINALLY GO OUT. I HAVE HAD MY BREAKS RESPOND ODDLY, AND GET WEAK. I HAVE HAD THE HEATER NOT COME ON, THEN TURN SWITCH AGAIN AND IT WORKS. HAVE HAD DEFROST SOME ON WHEN DEFROST WAS OFF. NUMEROUS ELECTRICAL FUNCTIONS, MALFUNCTION. I DON'T BOTHER WITH JEEP, AS MY MILEAGE IS OVER 36,000- NO MORE WARRANTY, BUT THESE THINGS BEGAN, ABOUT A MONTH OR TWO INTO JEEP OWNERSHIP. THESE PROBLEMS USED TO BE INFREQUENT, BUT NOW THIS POWER FAILURE HAPPENS OFTEN. SOME DAYS IT HAPPENS 4-5 TIMES. PLEASE HELP ME WITH THIS MATTER, I DO NOT WANT TO BE INJURED OR KILLED, DUE TO THIS PROBLEM. I ALSO DO NOT WANT MY FAMILY OR SOMEONE ELSE'S HURT ,BECAUSE OF IT EITHER. I STARTED DOING RESEARCH ABOUT THESE ISSUES AND FIND I AM NOT THE ONLY ONE, IT IS COMMON. I ALSO HAVE A WHISTLE IN THE BRAKE LINE, VACUUM I THINK??? IT CAUSES THE BREAKS TO NOT BE STRONG AT TIMES. I HAVE HAD MY BRAKES COMPLETELY REPLACED AND THIS CONDITION PERSISTS, IT ALSO SEEMS MANY WITH MY MODEL OF JEEP EXPERIENCE THIS AS WELL. ALL OF THE HINGES ON THE DOORS ARE RUSTING FROM THE INSIDE OUT, AS WELL, I SEE THE PAINT BUBBLING UP . *TR

NHTSA ODI 10712723

WAS SLEEPING AND WOKE UP TO A POPPING NOISE THAT HAPPENED TO BE MY JEEP UP IN FLAMES AT APPROX 4:30 AM. CALLED CHRYSLER THEY CAME OUT N TOLD ME IT WAS ELECTRICAL NEAR THE BATTERY. I HAD NO AFTERMARKET ELECTRICAL TO CAUSE THIS. CHRYSLER IS NOT DOING ANYTHING TO HELP ME. I LOST MY JEEP. I AM AT A LOSE OF WORDS, MY JEEP WAS MY BABY... VERY DISAPPOINTED IN CHRYSLER AND DON'T KNOW WHAT STEPS TO TAKE FOR THEM TO HELP ME OR RECTIFY THE ISSUE. PLEASE HELP. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10660323

AFTER COMMUTE OF 35 - 40 MINUTES FROM WORK I PULLED INTO MY GARAGE AND CLOSED THE DOOR DOWN FOR THE NIGHT AS USUAL AND WENT INSIDE . I DID SMELL A SLIGHT BURNING SMELL BUT THOUGHT IT WAS RELATED TO OUTSIDE FRIDGE THAT FAILED. AFTER BEING INSIDE A FEW MINUTES WE HEARD A NOISE COMING FROM THE GARAGE. I WENT TO CHECK IT OUT AND FOUND THE STARTER ON THE JEEP WAS SPINNING ON ITS OWN. MY WIFE NOTICED SMOKE AND THEN FLAMES UNDER JEEP. I MANAGED TO GET JEEP OUT OF GARAGE AND FIRE PUT OUT AND DISCONNECTED THE BATTERY. THE FIRE WAS BASICALLY CONTAINED TO THE AREA AROUND THE STARTER AND RELATED WIRING/HOSES. THE JEEP DEALER PICKED UP THE JEEP AND HAS IT NOW. I CONTACTED JEEP FACTORY CUSTOMER REPRESENTATIVE REP WITH THE SPECIFICS OF THE INCIDENT AND WAS TOLD MY FILE WOULD BE TURNED OVER TO THE "SPECIAL INVESTIGATIONS" DEPARTMENT. I CAN'T IMAGINE WHAT THE OUTCOME OF THIS INCIDENT WOULD BE HAD WE NOT HEARD THE NOISE COMING FROM THE GARAGE OR IF MY COMMUTE HAD BEEN AN ADDITIONAL 20 -30 MINUTES LONGER. *TR

NHTSA ODI 10565078

ON OR ABOUT 10 AM ON 8-16-13 OUR AIR BAG LIGHT WENT ON AND ALL STEERING WHEEL FUNCTIONS QUITE WORKING. ABOUT 20 MINUTES LATTER THE AIR BAG DEPLOYED. THE EDR SYSTEM REPORTED THAT, NO AIRBAG WENT OFF AND THERE IS NO RECORDED EVENT. THIS FROM JEEPS CORPORATE INVESTIGATION. THE SRS MODULE IS ALSO FINE AND HAS NOT TRIGGERED ANY EVENT. THIS LEADS BACK TO THE CLOCK SPRING AND A SHORT THAT THEY NEVER EVEN CONSIDERED AT THE INVESTIGATION OF THE KNOW PART THAT WAS FAULTED/FAILED. *TR

NHTSA ODI 10543474

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER 4X4. THE CONTACT STATED THAT SHE COULD SMELL FUMES ENTERING THE VEHICLE FROM THE VENTILATION. THE FUMES CAUSED THE DRIVER AND ANY OTHER PASSENGER THAT ENTERED THE VEHICLE TO BECOME NAUSEOUS AND ENDURE HEADACHES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THE FAILURE WAS A NORMAL CHARACTERISTIC FOR THE PARTICULAR MODEL VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE REMOVABLE HARD TOP WOULD FLEX WHEN DRIVING AT APPROXIMATELY 30 MPH OR HIGHER. THE FAILURE WOULD CAUSE EXTREME CABIN PRESSURE AND CAUSING THE DRIVER AND PASSENGERS TO SUFFER SEVERE HEADACHES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MECHANIC ADVISED THAT THE HARD TOP WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 77. THE CURRENT MILEAGE WAS APPROXIMATELY 3,080. UPDATED 01/02/2013*LJ UPDATED 1/7/2013 *JS

NHTSA ODI 10482075

PURCHASED A 2012 JEEP WRANGLER SPORT ON 3/3/12 AT ROUGHLY 2PM CST. AT ABOUT 4PM CST, I PARKED THE JEEP IN MY APARTMENT'S PARKING GARAGE. I DECIDED AT ABOUT 6PM CST TO GO GET SOME DINNER, AND TO CRUISE AROUND AS WELL IN THE NEW VEHICLE. I OBSERVED SMOKE COMING FROM THE PARKING GARAGE, AND WHEN I GOT INTO THE GARAGE, I OBSERVED MY NEW JEEP ON FIRE. THE ENTIRE FRONT END OF THE VEHICLE WAS ENGULFED IN FLAMES. BOTH FRONT TIRES EXPLODED AS A RESULT OF THE FIRE, AND THE ENTIRE FRONT END WAS COMPLETELY DAMAGED. THE INTERIOR IS DESTROYED; BASICALLY TOTALED OUT. VEHICLE WAS PURCHASED WITH 11 MILES ON THE ODOMETER, AND ENDED WITH ABOUT 17 TOTAL. *TR

NHTSA ODI 10452972