Apr 16, 2015Fuel systemEngine
I WAS DRIVING ON THE I-65 SOUTH TO ALABAMA, WHEN I STARTED TO LOOSE SPEED I REALLY FREAKED OUT, AND I PRESSED THE GAS PEDAL A LITTLE BIT MORE BUT I KEPT LOOSIN SPEED, I MANAGED TO MOVE TO THE RIGHT SHOULDER AND THE GOOD THING IS THAT MY BROTHER-LAW WAS BEHIND MY VEHICLE SO HE REALIZE THAT SOMETHING WAS WRONG WITH MY CAR AND THAT PREVENT ME TO BE HIT IN THE REAR BY ANOTHER VEHICLE. I GOT OFF THE CAR AND I TRIED TO START THE CAR AGAIN, AND THE STARTER WAS WORKING FINE, THEN I DID REMEMBER ABOUT THE COMPLAINTS ON THESE CARSTHAT IF YOU HAVE A 1/4 OF A TANK OF FUEL THE ENGINE WOULD SHUT DOWN, AND I HAD A 1/4 OF A TANK ONE OF MY BROTHERS WENT TO GET THE GAS, WHILE I WAS CALLING CHRYSLER TO LET THEM KNOW WHAT HAPPENED WITH THIS CAR AND THE CHRYSLER GUY WAS VERY HELPFUL AND OFFER ME TO SENT ME A TOW TRUCK, THEN I MENTIONED ABOUT THE RECALL ON THESE VEHICLES, I TOLD HIM THAT I WOULD TRY TO PUT GAS AND IF IT WORKED THERE WAS NO NEED TO SENT A TOW TRUCK, BESIDE IT WAS A FAMILY VACATION AND THE LEAST THING THAT I WANTED WAS TO SPEND IT IN A SHOP REPAIR. MY BROTHER CAME BACK AND THE CAR STARTER RIGHT AWAY. MY FAMILY VACATION WAS FOR 10 DAY AND I WAS USING ANOTHER CAR FROM RELATIVES IN ALABAMA, I MADE THE APPOINTMENT WITH MY LOCAL DEALERSHIP IN CHICAGO I TOLD WHAT HAPPENED AND THE SAID MY CAR WASN'T AFFECTED BY THE CHRYSLER'S RECALL CAMPAIGN N17 NHTSA CAMPAIGN NUMBER:13V120000. BUT THY SAID THEY WOULD TAKE A LOOK AT THE CAR, I BOUGHT IT FOR SERVICE AND THEY PAID FOR A CAR RENTAL BUT THE TECHNICIAN COULDN'T DUPLICATE THE PROBLEM, THEY HAD IT FOR THREE DAYS AND NOTHING, INSTEAD OF REPLACING A TRANSFER TUBE IN THE FUEL TANK BUT IT'S NOT IN ITS RECALL LIST AND CHRYSLER WOULD NOT PAID FOR THAT REPAIR, SO THEY WOULDN'T DO IT. EVEN THOUGH I PAID FOR EXTRA PROTECTION FOR 60,000 OR 84 MONTHS. SO I GUESS THEY WILL REPLACE THIS LITTLE TUBE UNTIL PEOPLE START TO DIE IN CAR ACCIDENTS. *TR
NHTSA ODI 10706079
Sep 20, 2014EngineFuel system
ON 8/19/14 MY 2012 JEEP PATRIOT HAD 30,666 MILES. I MADE A RIGHT TURN ONTO THE HIGHWAY OUT OF A SHOPPING CENTER PARKING LOT AND AS SOON AS I HAD MADE THE TURN MY CAR STALLED OUT. I COASTED A BIT AND PULLED INTO THE PARKING LOTS NEXT ENTRANCE. I PARKED MY JEEP AND TURNED MY KEY AS IF I WAS SHUTTING MY CAR OFF AND THEN TRIED TO TURN IT BACK ON. TO MY SURPRISE IS TURNED ON AND I DROVE AROUND THE PARKING LOT A LITTLE WITHOUT ANOTHER ISSUE.. I IMMEDIATELY CALLED A JEEP DEALER BUT THEY TOLD ME UNLESS THE ISSUE HAPPENED AGAIN THEY COULDN'T DO ANYTHING ABOUT IT. I WAS LUCKY NO ONE REAR ENDED ME. IT'S A VERY BUSY HIGHWAY. I BOUGHT A JEEP BECAUSE I THOUGHT IT'D BE A SAFE VEHICLE TO DRIVE MYSELF, MY HUSBAND AND MY 1 YEAR OLD BABY AROUND IN. AFTER THIS HAPPENED ON THE HIGHWAY I HAVE BEEN EXTRA CAUTIOUS BECAUSE I'M AFRAID IT WILL STALL AGAIN AND WE MAY NOT BE AS LUCKY THE NEXT TIME. I HOPE THEY WILL RECALL ALL CHRYSLER VEHICLES MADE WITH THIS FAULTY FUEL PUMP. WE ALL DESERVE A SAFE VEHICLE. *TR
NHTSA ODI 10637776
Jul 25, 2014Fuel systemTransmission & drivetrainEngine
MY HUSBAND AND I WERE DRIVING FROM NEW MEXICO TO WYOMING. THE AVERAGE SPEEDS WERE BETWEEN 65 AND 75. AFTER DRIVING FOR ABOUT 5 HOURS, WITH STOPS EVERY 2 HOURS TO REST AND GET GAS, THE TRANSMISSION LIGHT CAME ON AND THE JEEP LOST POWER. WE PULLED OVER TO THE SIDE OF THE ROAD AND LET IT SIT FOR ABOUT 10 MIN UNTIL THE LIGHT WENT OFF. WE DROVE THE REST OF THE WAY AT MUCH LOWER SPEEDS. BETWEEN 50 AND 60 MPH. THE TRANSMISSION OVERHEATED AGAIN ON THE WAY BACK AFTER 6 HOURS OR SO, WITH STOPS EVERY 2 HOURS. THE DEALERSHIP WE TOOK IT TO TOLD US THAT THERE WERE NO ERROR CODES, AND NO PROBLEMS WITH THE TRANSMISSION OR ITS FLUID. THERE WAS NOTHING FOR THEM TO FIX. THEY ADVISED US TO STOP OFTEN IF WE WERE PLANNING ON TRAVELING FOR LONG DISTANCES. THANKFULLY (BUT VERY SCARY) WE WERE IN THE MIDDLE OF NOWHERE WHEN IT HAPPENED AND NOT IN THE MIDDLE OF HEAVY TRAFFIC. *TR
NHTSA ODI 10616397
Jul 22, 2014Engine & coolingFuel system
THE ENGINE STALLED WHILE DRIVING ON INTERSTATE I-25 WITHOUT WARNING, VEHICLE WOULD NOT RE-START, HAD TO PULL OFF OF INTERSTATE AND WAIT FOR A TOW TRUCK. *TR
NHTSA ODI 10615208
Apr 1, 2014Fuel system
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE ). THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 52,000.
NHTSA ODI 10576199
Apr 1, 2014Fuel system
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT WITH 54,000 MILES. THE STATED THAT HE HAD A RECALL DONE ON HIS VEHICLE FOR THE FUEL SYSTEM. A YEAR LATER AFTER THE RECALL REPAIR WAS DONE THE CONTACT NOTICED THAT THE SAFETY FLAP ON THE FILLER PIPE WAS MISSING. THE CONTACT CALLED THE DEALER AND THE MANUFACTURER AND THEY WERE UNABLE TO OFFER ANY ASSISTANCE.
NHTSA ODI 10576259
Jan 28, 2014Fuel system
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN APRIL OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10561809
Sep 1, 2013Fuel system
AFTER FILLING UP VEHICLE WITH GAS AND DRIVING FOR AT LEAST 30 MINUTES, WHEN PARKED IN THE GARAGE THE SMELL OF GAS FUMES WOULD PERMEATE THE ENTIRE HOUSE. WE REPLICATED THIS SEVERAL TIMES AND THE FUMES WERE SO STRONG THAT WE WOULD HAVE TO LEAVE THE HOUSE FOR SEVERAL HOURS WITH THE WINDOWS OPEN TO VENTILATE. I WAS CONCERNED ABOUT THE VAPORS CAUSING AN EXPLOSION WITH THE GAS WATER HEATER IN THE GARAGE. I TOOK THE VEHICLE THE DEALERSHIP WHERE THEY INSISTED NOTHING WAS WRONG AFTER HAVING CHECKED IT TWICE. I REFUSED TO TAKE IT BACK SINCE IT WAS A SAFETY RISK TO MY FAMILY TO BE AT THE HOUSE. CHRYSLER RESPONDED THE DEALERSHIP'S REQUEST FOR ASSISTANCE WITH THIS ISSUE BY REPLACING THE FUEL TANK AND VAPOR CANISTER. THERE WAS NO PUDDLE OR APPARENT LEAK UNDER THE VEHICLE AT ANY TIME. *JS
NHTSA ODI 10538303
Aug 14, 2013Fuel system
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT AFTER RECEIVING A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 13V120000 (FUEL SYSTEM, GASOLINE), THE CONTACT WAS INFORMED BY THE DEALER THAT THEY WOULD NOT HAVE THE PART TO REMEDY THE RECALL FOR SEVEN WEEKS. THE CONTACT STATED THAT SEVEN WEEKS WAS TO LONG TO WAIT TO REPAIR A MANUFACTURER'S DEFECT. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10535331
Aug 8, 2013Fuel system
I RECEIVED A RECALL NOTICE SEVERAL MONTHS AGO (I DO NOT HAVE THE EXACT DATE AS THE NOTICES ARE NOT DATED NOR POSTMARKED) REGARDING THE FUEL TANK TRANSFER TUBE. I CALLED THE DEALER AS SOON AS I RECEIVED THE NOTICE, AND WAS TOLD THAT CHRYSLER/JEEP HAD NOT RELEASED A PART NUMBER YET. WHEN I CALLED SEVERAL WEEKS LATER, I WAS TOLD THAT THE DEALER NOW HAS A PART NUMBER AND IS ORDERING THE PART. TODAY, WHEN I CALLED AGAIN, I WAS TOLD THAT JEEP IS ONLY SENDING ONE PART EVERY 2 WEEKS AND THAT THE DEALER IS WORKING OFF OF A WAITING LIST AND I MAY NOT BE CALLED FOR ANOTHER MONTH. THIS IS TOTALLY UNACCEPTABLE. IF THE VEHICLE MALFUNCTIONS IN THE WAY THAT IT IS DESCRIBED IN THE RECALL NOTICE, MY CAR COULD STOP IN THE MIDDLE OF A HIGHWAY WHICH PUTS ME AT RISK OF BEING HIT BY OTHER VEHICLES AND KILLED. I HOPE THAT SOMETHING CAN BE DONE TO EXPEDITE THESE PARTS GETTING TO ALL OF THE OWNERS OF THESE JEEPS. *TR
NHTSA ODI 10534221
Aug 5, 2013Fuel system
2012 JEEP PATRIOT. CONSUMER WRITES IN REGARDS TO FUEL TANK TRANSFER RECALL NOTICE. *SMD THE CONSUMER STATED THE RECALL ISSUE, HAS NOT BEEN REMEDIED, AND IT HAS BEEN SIX MONTHS. THE CONSUMER STATED WHEN HE WENT TO THE DEALER, THE VEHICLE SAT ALL DAY AND THE FOLLOWING DAY, WHEN HE WENT TO THE DEALER, THEY WERE NO WHERE NEAR SERVICING THE VEHICLE. UPDATED 08/15/13
NHTSA ODI 10533561
Aug 1, 2013Fuel systemElectronic Stability Control (esc)EngineCrash
ENGINE STALLS OUT AND LOSS OF POWER STEERING, BRAKE, AT HIGHWAY SPEED CAUSED ME TO VEER OFF THE ROAD SEVERAL TIMES. COULDN'T STOP DURING ONE ENGINE STALL IN TOWN AND TURNED INTO A CVS PHARMACY LOT AND CRASHED INTO AND ISLAND CURB, ENGINE STALL PULLED OF HWY INTO A CEMETERY AND HIT A POST DURING A STALL WHILE TURNING BECAUSE OF LOSS OF POWER STEERING. WHILE PULLING TO SHOULDER JEEP SWAYED AND PULLED INTO DITCH WHEN ENGINE STALLED AT HWY SPEED. WHILE TRYING TO CORRECT THE VEHICLE WENT AIR BORN AT NIGHT... *TR
NHTSA ODI 10533062
Jul 31, 2013Fuel system
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V120000 (FUEL SYSTEM, GASOLINE) OVER A MONTH AGO AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10532853
Jul 17, 2013Electrical systemAirbagsFuel system
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THERE WERE TWO RECALLS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBERS 13V120000 (FUEL SYSTEM, GASOLINE) AND 13V233000 (AIR BAGS , ELECTRICAL SYSTEM , SEAT BELTS) BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PARTS. THE CONTACT HAD NOT EXPERIENCED FAILURE.
NHTSA ODI 10525293
Jul 15, 2013Transmission & drivetrainEngineFuel system
I WAS DRIVING ON US 23 SOUTH JUST ENTERING TOLEDO WHEN THE VEHICLE LOST POWER AND AFTER DRIVING 4 HOURS AT HIGHWAY SPEEDS. I WAS GOING ABOUT 60 MPH AT THE TIME. AS THIS HAS HAPPENED BEFORE, I PULLED OFF AT THE EXIT AT DROPPING POWER..COULD THE CAR TO GO AT MOST 10 MPH AND PULLED INTO A SERVICE STATION TO CHECK FLUIDS AND REFUEL. AFTER A FEW MINUTES THE CAR RESTARTED AND WAS ABLE TO DRIVE AGAIN. TAKING THE CAR INTO DEALER BUT THEY ALREADY DISAVOWED ANY RECALLS OR REPORTED TROUBLES WITH THE JEEP. *TR
NHTSA ODI 10525002
Jul 15, 2013Transmission & drivetrainEngineFuel system
MY WIFE WAS DRIVING ON I-80 EAST AT HIGHWAY SPEEDS. THIS HAPPENED ABOUT 2 HOURS AFTER STARTING INCLUDING SOME HILLY AREAS BUT ALL HIGH SPEED HIGHWAY DRIVING. THE CAR SUDDENLY LOST POWER AND SHE HAD TO PULL OFF THE INTERSTATE ON THE SHOULDER. AFTER CALLING SEVERAL TIMES AND WAITING ABOUT 20 MINUTES, THE CAR RESTARTED AND SHE WAS ABLE TO DRIVE 6 MILES AT LOWER POWER/LOW SPEEDS TO AN EXIT WHERE SHE WAS ADVISED TO PUT OIL IN THE CAR. AFTER COOLING OFF FOR 20 MINUTES MORE, SHE WAS ABLE TO START THE CAR AND CONTINUE HER TRIP (ANOTHER 100 MILES) WITHOUT INCIDENT. *TR
NHTSA ODI 10525006
Jul 15, 2013Transmission & drivetrainEngineFuel system
MY WIFE WAS DRIVING ON I-80 EAST AT HIGHWAY SPEEDS. THIS HAPPENED ABOUT 2 HOURS AFTER STARTING INCLUDING SOME HILLY AREAS BUT ALL HIGH SPEED HIGHWAY DRIVING. THE CAR SUDDENLY LOST POWER AND SHE HAD TO PULL OFF THE INTERSTATE ON THE SHOULDER. AFTER CALLING SEVERAL TIMES AND WAITING ABOUT 20 MINUTES, THE CAR RESTARTED AND SHE WAS ABLE TO DRIVE 6 MILES AT LOWER POWER/LOW SPEEDS TO AN EXIT WHERE SHE WAS ADVISED TO PUT OIL IN THE CAR. AFTER COOLING OFF FOR 20 MINUTES MORE, SHE WAS ABLE TO START THE CAR AND CONTINUE HER TRIP (ANOTHER 100 MILES) WITHOUT INCIDENT. *TR
NHTSA ODI 10525007
Jul 8, 2013Fuel systemElectrical systemSpeed controlEngine
DRIVING DOWNHILL ON SOUTH I-15 THROUGH PHELAN AT 4PM APPROXIMATELY 95 DEGREES OUTSIDE. ACCELERATOR BECAME NON-RESPONSIVE. RPMS DROPPED TO IDLE SPEEDS. VEHICLE WAS ESSENTIALLY 'COASTING' WITH THE ENGINE RUNNING. UNABLE TO ACCELERATE AT ALL. PUMPING ACCELERATOR WAS RESULTING IN NOTHING. ENGINE TEMP WAS NOT ABOVE HALFWAY MARK, ABOUT 1/3 TANK OF FUEL. NO ENGINE WARNING LIGHTS. CHANGING GEARS ELECTRONICALLY (AUTOMATIC) NOT HELPFUL. WAS ABLE TO MAKE IT TO OFF-RAMP SINCE I WAS TRAVELING DOWNHILL. ENGINE PROMPTLY DIED WHEN I CAME TO A COMPLETE STOP. UPON PULLING THE KEY OUT AND RE-INSERTING THE ELECTRONIC THROTTLE CONTROL ERROR LIGHT ILLUMINATED. ENGINE WOULD NOT TURN OVER. ATTEMPTED TO RESET COMPUTER NOT HELPFUL. APPROXIMATELY 45 MINUTES LATER (AND PHONE CALLS FOR ROAD-SIDE SERVICE) ETC LIGHT WENT AWAY. COMPUTER RESET MAY HAVE FINALLY TAKEN. VEHICLE STARTED WITH NO PROBLEM. DROVE THE FINAL 35 MILES HOME WITHOUT INCIDENT. COULD HAVE BEEN A COMPLETELY DIFFERENT SITUATION HAD I NOT BEEN TRAVELING DOWNHILL AT SPEED. HAVE NOT YET CONTACTED DEALER AS I AM OUT OF NEW CAR WARRANTY. NUMEROUS OTHER COMPLAINTS ABOUT ISSUES AT SPEED HAVE ME VERY CONCERNED. *TR
NHTSA ODI 10523800
Mar 2, 2013EngineFuel system
ON INTERSTATE HIGHWAY AT HIGHWAY SPEED ON CRUISE CONTROL. INSTANT ENGINE STALL. FUEL GAUGE READS 3/8 FULL. THIS HAPPENED TWICE IN THE SPAN OF 5 HOURS. FIRST STALL - TOWED TO DEALERSHIP IN BOWLING GREEN KY. THE ENGINE STARTED RIGHT UP AT THE DEALERSHIP. NO ENGINE FAULT CODES WERE AVAILABLE. DEALERSHIP BLAMED IT ON BAD GAS. SECOND STALL - SAME CONDITIONS NEAR MEMPHIS TN. AAA ADDED ONE GALLON OF FUEL, THE ENGINE STARTED RIGHT UP. WAS ABLE TO CONTINUE THE TRIP AS LONG AS WE KEPT THE FUEL ABOVE 1/2 TANK FULL. BOTH INCIDENTS COULD HAVE BEEN A CRASH HAD THERE BEEN TRAFFIC, FORTUNATELY WE COASTED TO THE SHOULDER. *TR
NHTSA ODI 10501057
Feb 22, 2013Fuel system
DRIVING SOUTH ON I57 IN ILLINOIS AND VEHICLE STALLED. THIS HAPPENED PREVIOUSLY AT 6000 MILES IN MARCH WHILE I WAS ON I55, AND THE DEALER TOLD ME THAT THE SECONDARY FUEL PUMP WAS BAD. IT WAS REPLACED AND NOW I AM AT 26,000 MILES AND IT HAS STALLED AGAIN. EACH INCIDENT THE VEHICLE HAS STALLED WITH APPROXIMATELY 3/8 OF A TANK OF GAS. IT CAUSES ME TO HAVE TO MANEUVER THROUGH TRAFFIC TO PULL TO THE SIDE WHILE THE VEHICLE IS RAPIDLY SLOWING AND VEHICLES BEHIND ME DON'T KNOW HOW TO REACT. LUCKILY, NEITHER INCIDENT HAS RESULTED IN AN ACCIDENT BUT CLEARLY THE FUEL PUMP NEEDS TO BE REDESIGNED, RECALLED AND REPLACED. *TR
NHTSA ODI 10499717
Feb 10, 2013Electrical systemSpeed controlEngineFuel system
STOPPED MY 2012 PATRIOT AT A LIGHT TO TURN LEFT. I STEPPED ON GAS PEDAL TO ACCELERATE FORWARD BUT NO ACCELERATION/REVVING OCCURRED. WHEN THE PEDAL WAS DEPRESSED NO RESISTANCE WAS FELT BUT RATHER THE PEDAL WENT TO THE FLOOR WITH NO ACCELERATION/REVVING TWICE. I REPEATED THIS AGAIN WITH NO ACCELERATION/REVVING. ON THE THIRD ATTEMPT THE PATRIOT ACCELERATED FORWARD. THE SERVICE DEPARTMENT SAID TO TURN OFF ENGINE AND RESTART THE VEHICLE TO GET THE ELECTRICAL SYSTEM IN SYNC. THE VEHICLE WAS DRIVEN ON HIGHWAY FOR 30 MINUTES THEN 15 CITY TRAFFIC, AIR TEMP 38 DEGREES, PAVEMENT DRY TO WET (MELTING SNOW). *TR
NHTSA ODI 10497671
Dec 6, 2012BrakesEngineFuel system
I AM WRITING IN REGARD TO THE INVESTIGATION PE12-032. I OWN A 2012 JEEP PATRIOT. THE VEHICLE HAS STALLED REPEATEDLY (4 TIMES - 2 TIMES IN JULY 2012, 1 TIME IN NOVEMBER, AND 1 TIME IN DECEMBER) WHEN CRUISING AT A STEADY HIGHWAY SPEED (65 TO 75 MPH) ON A SLIGHT DOWN GRADIENT ON THE INTERSTATE. EACH TIME THE VEHICLE HAD BEEN ON THE ROAD FOR TWO HOURS OR MORE PRIOR TO BECOMING DISABLED AND REQUIRED A TOW FROM THE HIGHWAY. EACH TIME THE VEHICLE HAD BETWEEN 1/8TH AND 3/8THS OF A TANK OF FUEL. WHEN THE PATRIOT WAS UNLOADED FROM THE FLAT BED TOW TRUCK, IT STARTED IMMEDIATELY ON EACH OCCASION AND THE CHRYSLER REPAIR SHOPS COULD NOT FIND A CODE THAT INDICATED THE VEHICLE EXPERIENCED ANY PROBLEM. THE DEALERS SAID BECAUSE THERE WERE NO DIAGNOSTIC CODES, THEY WOULD NOT FIX ANYTHING. PLEASE HELP ME RESOLVE THE ISSUE. I WILL GIVE YOU ANY HELP I CAN. CHRYSLER'S CASE NUMBER IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 10487524
Oct 20, 2012Transmission & drivetrainElectrical systemEngineFuel system
THIS IS THE SECOND INCIDENT THAT I HAVE HAD WITH THIS CAR. THE FIRST INCIDENT WAS VERY SIMILAR. THIS TIME I WAS COMING BACK FROM ARIZONA INTO CALIFORNIA AND I WAS ON THE 15 SOUTH BETWEEN BARSTOW AND VICTORVILLE. I WAS TRAVELING AT APPROXIMATELY 70 MPH IN THE LEFT LANE. THE CRUISE CONTROL WAS PREVIOUSLY, BUT HAD BEEN CANCELLED AND I HAD TRAVELED APPR. 10 MILES AFTER CANCELING IT. WITHOUT WARNING THE THROTTLE REVVED AND BECAME UNRESPONSIVE. THE CAR STALLED AND I WAS UNABLE TO GET TO THE RIGHT SHOULDER. I PULLED OVER TO THE LEFT SHOULDER. THE FUEL GAUGE READ HALFWAY BETWEEN 1/4 AND 1/2. THE ENGINE WOULD NOT RESTART. I CALLED ROADSIDE ASSISTANCE AND HAD THE CAR TOWED TO THE DEALER IN VICTORVILLE. WHEN THE CAR WAS TAKEN OFF THE TOW TRUCK, I WAS ABLE TO START IT AGAIN. I DROVE HOME THE REST OF THE WAY. I TOOK THE CAR TO THE DEALERSHIP 2 WEEKS AFTER THIS INCIDENT TO HAVE IT LOOKED AT. THE CAR HAD NOT BEEN DRIVEN AT ALL SINCE THE INCIDENT. THE DEALER RAN DIAGNOSTIC TESTS AND CONCLUDED THE ISSUE WAS WITH THE TRANSMISSION OVERHEATING DUE TO MUD. I WAS ADVISED THE TRANSMISSION WAS DESIGNED TO SHUT OFF IF IT GOT TOO HOT WITH LITTLE TO NO WARNING. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE AND I HAVE NOT OBSERVED ANY WARNING LIGHT ON THE DASHBOARD BEFORE THE ENGINE CUTS OFF. *TR
NHTSA ODI 10481257
Oct 20, 2012Electrical systemSpeed controlEngineFuel system
THIS IS THE FIRST OF 2 INCIDENTS I HAVE HAD WITH THIS CAR. I WAS COMING BACK INTO CALIFORNIA FROM ARIZONA ON THE 40 WEST WITH CRUISE CONTROL ON AT 75 MPH. WITHOUT INDICATION, THE THROTTLE REVVED TO 4500 RPM AND THE CAR LOST SPEED. THE ENGINE WAS UNRESPONSIVE TO THE GAS PEDAL. I CANCELLED CRUISE CONTROL, AND FROM THE LEFT LANE WAS ABLE TO GET OVER TO THE RIGHT SHOULDER. WHEN WE CAME TO A STOP, THE ENGINE DIED. THE FUEL GAUGE READ JUST OVER 1/4 OF A TANK. THE CAR WOULD NOT START AGAIN. WE CALLED ROADSIDE ASSISTANCE AND THEY CALLED A TOW TRUCK. THE DEALERSHIP WAS CLOSED AND WE HAD TO STAY THE NIGHT IN A HOTEL. THE NEXT MORNING THE CAR WAS TAKEN TO THE DEALERSHIP. THE TECH FOUND NO ISSUES AND WAS ABLE TO START THE CAR WITH NO INCIDENT. THE DIAGNOSTIC REVEALED NO CODES OR ERRORS. WE WERE ABLE TO DRIVE HOME THE REST OF THE WAY. MY JEEP IS A 4X4 WITH THE TRAIL RATED PACKAGE. *TR
NHTSA ODI 10481254
Oct 19, 2012Fuel system
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT HE WAS DRIVING APPROXIMATELY 68 MPH WITH THE CRUISE CONTROL ENGAGED. THE CONTACT WAS APPROACHING AN OFF RAMP AND TAPPED THE BRAKES TO DISENGAGE THE CRUISE CONTROL HOWEVER, IMMEDIATELY AFTER DEPRESSING THE BRAKES THE VEHICLE STALLED. THE CONTACT TRIED RESTARTING THE VEHICLE BUT IT WOULD NOT RESPOND. THE VEHICLE WAS LATER TOWED TO THE DEALER. AFTER DIAGNOSIS, THE TECHNICIANS ADVISED HIM THAT THE FUEL PUMP AND THE FUEL LINES BETWEEN THE FUEL TANKS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR TWO FUEL PUMPS AND THE LINES IN BETWEEN. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. THE CURRENT MILEAGE WAS APPROXIMATELY 3,500. THE VIN WAS UNAVAILABLE.
NHTSA ODI 10481141