What 1,637 owners told NHTSA about the 2012 Jeep Grand Cherokee Trackhawk

The contact owned a 2012 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, she noticed a fuel odor throughout the vehicle. The contact then stated that the hood of the vehicle started to catch fire. The contact was able to navigate the vehicle off the road. The check engine warning light was illuminated. The fire department was notified, and the fire was extinguished. A fire report was filed. The contact suffered an asthma attack that required medical attention. The dealer was notified of the failure and the vehicle was towed by the dealer to a tow lot. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was notified of the failure and a case was opened. The failure mileage was unavailable.

NHTSA ODI 11510333

Engine stalls without warning causing full loss of power, including power steering and ability to brake properly... ends in engine failure as well. This has resulted in MULTIPLE CLOSE ENCOUNTERS AND LATELY IT CAUSED ME TO HIT THE CURB AND DAMAGED FRONT RIGHT WHEEL.. WILL IT BE ANOTHER CAR AND A CRASH NEXT TIME!???

NHTSA ODI 11425155

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING HOME THE ALTERNATOR FAILED AND CAUGHT ON FIRE. THE CONTACT PULLED OVER INTO A TIRE STOP AND THEY PUT OUT THE FIRE. THE VEHICLE WAS THEN TOWED TO A DEALER CLASSIC CHRYSLER DODGE JEEP RAM FIAT OF ARLINGTON (1111 I-20 FRONTAGE RD, ARLINGTON, TX 76018 682-206-3532). THEY STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THEY REPLACED THE ENGINE AND THAT CAUSED DAMAGE TO THE VEHICLE COMPUTER. THE BURNT ALTERNATOR AND PCM WERE REPLACED AS WELL. THESE REPAIRS WERE AT THE CONTACT'S EXPENSE. THE MANUFACTURER STATED THE SAME THAT THERE WAS NO RECALL AND GAVE THE CONTACT A CASE NUMBER. THEY CALLED THE CONTACT BACK LATER AND SAID THEY WOULD NOT DO ANYTHING ELSE FOR THE CONTACT. THE FAILURE MILEAGE WAS 140,000. *BF *AS

NHTSA ODI 11341634

ALTANATER CAUGHT ON FIRE WHILE DRIVING RESULTING IN DAMAGES

NHTSA ODI 11286961

I WAS PULLING INTO A PARKING SPOT AND TRANSITIONING THE VEHICLE TO PARK WHEN THE VEHICLE ACCELERATED. I HAD MY FOOT PRESSED FIRMLY ON THE BRAKE BUT IT DID NOT STOP AND IT WENT UP AND OVER A PARKING BARRIER INTO ANOTHER PARKED VEHICLE.

NHTSA ODI 11266748

WHEN SLOWING THE VEHICLE IT WILL JUST SILENTLY SHUTS OFF. THIS HAPPENS USUALLY AT THE SAME 5 PLACES, 3 OF THEM WHEN SLOWING TO MAKE A RIGHT HAND TURN IN AN S TURN AND THE OTHER 2 GOING STRAIGHT SLOWING TO STOP TO MAKE A LEFT TURN ACROSS TRAFFIC. I FEEL LIKE IT'S A COMBINATION OF BRAKING, STEERING WHEEL AND WHEN ITS SHIFTING INTO 1ST SINCE I'M EITHER IN A STOPPING SITUATION OR S TURN SITUATION. WHEN THIS HAPPENS I LOOSE STEERING AND BRAKES CAUSING ME TO GO INTO THE OPPOSITE LANE OF TRAVEL HEAD ON. THERE HAVE BEEN RECALLS ON THE ALTERNATOR FOR MY VEHICLE BUT MINE HAS NEVER BEEN INCLUDED. THERE HAS BEEN A RECALL FOR A SENSOR THAT HAS BEEN COMPLETED BUT DID NOT SOLVE THE PROBLEM. THIS IS A SERIOUS ISSUE, MY CHANCE FOR A HEAD ON COLLISION IS VERY VERY SCARY. THIS HAPPENS ABOUT 6-10 TIMES A WEEK.

NHTSA ODI 11155615

TAKATA RECALL MY VISOR CAUGHT FIRE WHILE I WAS DRIVING, VEHICLE SHAKES WHEN STOPPED, CHECK ENGINE LIGHT REMAINS ON AFTER NUMEROUS MAINTENCE CHECK UPS

NHTSA ODI 11119714

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE PARKING THE VEHICLE AT HOME, SMOKE WAS SEEN COMING FROM THE FRONT OF THE VEHICLE AND A BURNING ODOR WAS DETECTED. THE CONTACT STATED THAT THE CHECK BATTERY WARNING INDICATOR ILLUMINATED. THERE WAS NO FIRE. THE VEHICLE WAS TAKEN TO MILTON RUBEN SUPERSTORE (3512 WASHINGTON RD, AUGUSTA, GA 30907, (888) 516-3797) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY FAILED. THE ALTERNATOR, BATTERY, AND CPM WERE REPLACED. TWO WEEKS PRIOR TO THE FAILURE, THE BATTERY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT OWNERS WOULD RECEIVE A SECOND NOTICE IN 2018 WHEN FINAL REMEDY PARTS BECOME AVAILABLE. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

NHTSA ODI 11055366

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE BATTERY INDICATOR SUDDENLY ILLUMINATED AND A WHINING NOISE WAS HEARD COMING FROM THE ENGINE AREA. ALSO, A BURNING ELECTRICAL ODOR AND SMOKE WERE PRESENT UNDER THE HOOD. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (BROWN JEEP IN PATCHOGUE, NY) AND THE MANUFACTURER WERE NOTIFIED IN REFERENCE TO THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V634000 (ELECTRICAL SYSTEM) ALTHOUGH THE FAILURE WAS IDENTICAL. THE FAILURE MILEAGE WAS 103,000.

NHTSA ODI 11041989

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND A HUMMING NOISE WAS HEARD UNDERNEATH THE HOOD. THE DRIVER SAW FLAMES UNDER THE HOOD AND THE VEHICLE IMMEDIATELY SHUT DOWN. THERE WERE NO INJURIES. NEITHER A POLICE REPORT NOR A FIRE REPORT WERE FILED. THE MANUFACTURER AND DEALER WERE CONTACTED (WESTBURY DODGE IN WESTBURY, NY, 855-477-5588) AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 77,000.

NHTSA ODI 11016530

180 AMP ALTERNATOR EXPERIENCED CATASTROPHIC FAILURE CAUSING TOTAL LOSS OF ALL POWER, BATTERY FAILURE, PCM FAILURE AND SMOKING AND BURNING SMELL FROM ENGINE COMPARTMENT. EXPERIENCED LOUD WHINNING FROM ALTERNATOR WHILE DRIVING IMMEDIATELY PRIOR TO FAILURE. ULTIMATE FAILURE OCCURED AS CAR PULLED INTO PARKING SPOT. THIS IS THE SAME ISSUE EXPERIENCED BY 160 AMP ALTERNATOR UNDER RECALL. IT IS EXTREMELY DANGEROUS AND CHRYSLER/JEEP SHOULD BE REQUIRED TO FIX THESE ISSUES.

NHTSA ODI 10991081

I HAD THE CAR FOR 3 YEARS AND DIDN'T HAVE ANY ISSUES. LAST SATURDAY EVENING 4/14/17 WE HAD JUST GOTTEN HOME FROM RUNNING TO THE STORE AND BLACK SMOKE STARTED TO COME UP FROM THE FRONT RIGHT SIDE OF THE HOOD. I BACKED THE CAR OUT OF THE GARAGE AND WENT AROUND THE CAR TO SEE WHAT THE ISSUE WAS. SAW SPARKS, GRABBED MY SON FROM THE BACK RAN AND CALLED 911. WITH IN 5 MIN THE FRONT OF THE JEEP WAS ON FIRE. TOOK 30 MIN TO PUT OUT AND THE CAR IS TOTALLED.

NHTSA ODI 10979174

NHTSA CAMPAIGN NUMBER: 14V634000 / CHRYSLER RECALL P60 ALREADY EXISTS BUT THAT IS FOR 160 AMP MINE IS 180 AMP, I THINK THAT IS THE ONLY DIFFERENCE. MY JEEP DIED AND WOULD NOT START UP AGAIN. ALL POWER WAS LOST 100%, LUCKILY MY FAMILY AND I WERE STOPPED AT A GAS STATION GETTING SODAS. IT SOUNDS EXACTLY LIKE THE SAME ISSUE OF THE RECALL THAT IS ALREADY OUT BUT ALSO EFFECTS MY JEEP WITH THE 180 AMP ALTERNATOR. ACCORDING TO CHRYSLER THAT IS THE ONLY DIFFERENCE IN THE TWO MODELS. MINE IS A 2012 JEEP GRAND CHEROKEE WITH A 3.6L V6

NHTSA ODI 10920600

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT MENTIONED THAT ALL ELECTRICAL FUNCTIONS FAILED. IN ADDITION, A BURNING ODOR WAS PRESENT. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY HAD FAILED AND THE ENGINE CONTROL UNIT WAS DAMAGED BECAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V634000( ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,400.

NHTSA ODI 10888166

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE BATTERY LIGHT ILLUMINATED. THE VEHICLE MADE A HUMMING NOISE AND THE VEHICLE STALLED SIMULTANEOUSLY WITHOUT WARNING. THE CONTACT STATED THAT THE BATTERY AND THE ALTERNATOR FAILED. THE POWER WINDOWS WOULD NOT ROLL DOWN WHEN PROMPTED BY THE DRIVER. FURTHERMORE, SMOKE APPEARED UNDER THE HOOD NEAR THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 57,459.

NHTSA ODI 10865417

ON THE FIRST OF MARCH, MY WIFE AND DAUGHTER WERE ABOUT TO START THEIR DAY IN THE USUAL WAY. SHE OPENED THE GARAGE DOOR AND USED HER KEY FOB TO REMOTE START OUR 2012 JEEP GC LIMITED ( AROUND 42K MILES) ( FACTORY INSTALLED REMOTE STARTER) SHE WALKED AWAY FOR LESS THAN 4 MINUTES AND RETURNED TO SEE SMOKE COMING FROM FRONT PASSENGER SIDE OF JEEP. SHE CALLED FOR ME, AND PUSHED THE AUX BUTTON TO BE SURE THE VEHICLE WAS OFF. I CAME RUNNING AND DESPITE MY ATTEMPTS TO OPEN THE HOOD AND BEAT BACK WHAT QUICKLY ESCALATED INTO OPEN FLAMES I RETREATED TO ENSURE MY FAMILY'S SAFETY AND TO BE SURE THE EMERGENCY RESPONDERS WERE CALLED. THANKFULLY I WAS ABLE TO REMOVE SOME POTENTIAL FUEL FOR THE FIRE BY REMOVING OUR SECOND CAR FROM THE GARAGE (ALSO A CHRYSLER) AND SECURING THE DOOR BETWEEN THE HOUSE AND GARAGE. LUCK INTERVENED WHEN THE FLAMES DESTROYED THE GARAGE DOOR ASSEMBLY CAUSING THE GARAGE DOOR TO FALL AND HELP REMOVE SOME OXYGEN FROM THE FIRE. EVENTUALLY FIRST RESPONDERS ARRIVED AND WERE ABLE TO KNOCK DOWN THE FIRE WITH FOAM . LATER THE FIREMEN PUSHED THE JEEP INTO THE DRIVEWAY TO ENSURE IT WAS DOUSED. THOUGH THE REMOTE START MAY NOT BE DIRECTLY RESPONSIBLE FOR WHATEVER ARC SPARKED THE FIRE, IT'S MY BELIEF THAT ITS USE CONTRIBUTED DIRECTLY TO THE CONDITIONS THAT CONFLAGRATED THE SITUATION. IF THE WIRING HARNESS IS OTHERWISE SUSPECT I WOULD NOT BE SURPRISED CONSIDERING RECENT REVELATIONS ON RELATED MODELS. THE VEHICLE WAS JUST REMOVED FROM THE SITE TODAY 3/9/2016 TO COPART FACILITY, BY INSURANCE COMPANY FOR FURTHER INVESTIGATION INTO THE SOURCE OF THE FIRE.

NHTSA ODI 10845713

1-AFTER QUICKLY STOPPING ON THE SIDE OF THE ROAD TO COLLECT MAIL, I TRIED TO GO BACK INTO THE ROAD TO CONTINUE DRIVING BUT THE STEERING WHEEL LOCKED AND I COULD NOT STRAIGHTEN THE VEHICLE. I ENDED UP CROSSING INTO THE OTHER SIDE, GOING INTO THE DITCH AND HITTING A SNOW BANK. DUE TO THE VERY SLOW SPEED (I WAS SPEEDING FROM THE PARKED POSITION) AND TO THE LUCK THAT THERE WERE NO OTHER CARS COMING ON THE OPPOSITE DIRECTION, NO HARM WAS DONE. DEALERSHIP NEVER FOUND ANYTHING WRONG WITH IT. 2- I HAVE HAD TWO SAFETY RECALLS ON THIS VEHICLE THAT HAVE NOT BEEN ADDRESSED ON A REASONABLE TIME FRAME. FOR ONE OF THEM, MY CAR IS AT RISK OF FIRE UNDER THE HOOD, AND FOR THE OTHER ONE, THERE COULD BE ENGINE STALL AND CRASH. JEEP HAS INFORMED OF BOTH, BUT HAS NOT BEEN ABLE TO PROVIDE MY DEALERSHIP WITH THE APPROPRIATE PARTS FOR FIXING THE PROBLEMS. SO I HAVE BEEN DRIVING AROUND WITH SMALL CHILDREN IN THE BACK SEAT, RISKING MYSELF AND MY FAMILY'S LIVES AND ALL THEY CAN DO IS TELL ME NOTHING CAN BE DONE AND GOOD LUCK? BECAUSE IT'S MONETARILY CHEAPER TO PAY FOR LOST LIVES THAN TO AVOID THE LOSS? SOMETHING NEEDS TO BE DONE, THIS VEHICLE WAS NOT A CHEAP ONE, HOWEVER WE HAVE BEEN TREATED LIKE THEY ARE DOING US A FAVOR JUST FOR LETTING US A KNOW WE ARE AT RISK OF DYING FROM CAR CRASH DUE TO IT'S MALFUNCTIONS.

NHTSA ODI 10762893

TL* THE CONTACT OWNED A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE MALFUNCTION INDICATOR WARNING SENSOR AND THE ELECTRONIC THROTTLE SENSOR LIGHTS ILLUMINATED AS THE VEHICLE SPEED BEGAN TO DECELERATE. THE CONTACT STOPPED THE VEHICLE AND OPENED THE HOOD WHERE BLACK SMOKE AND FLAMES STARTED TO EMIT FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

NHTSA ODI 10711916

I WANT TO LAUNCH A COMPLAINT THAT TODAY MY 2012 JEEP GRAND CHEROKEE'S ENGINE CAUGHT ON FIRE. I WAS STOPPED AT A STOP SIGN AND NOTICED MY CAR STARTED SMOKING. A POLICE OFFICER IN THE CAR BEHIND ME TOLD ME TO GET OUT OF THE CAR BECAUSE THE CAR WAS ON FIRE. THE CAR WAS TOWED TO THE JEEP DEALERSHIP AND I'M WAITING FOR THEM TO TELL ME WHAT HAPPENED. WHEN I GOT HOME I NOTICED THREE SMALL POOLS OF DRIED AND WET RED FLUID THAT MAY HAVE BEEN LEAKING FROM MY HOOD AND BE IN SOMEWAY RELATED TO THIS INCIDENT. I WOULD LIKE TO KNOW IF THERE HAS BEEN SOME TYPE OF RECALL OR COMPLAINT LINKED TO RED FLUID AND ENGINE FIRES. THANK YOU. *TR

NHTSA ODI 10619435

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT GLANCED INTO THE REAR VIEW MIRROR AND NOTICED SMOKE OUTSIDE OF THE VEHICLE. IMMEDIATELY THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE WHEN SUDDENLY, MASSIVE FLAMES ERUPTED FROM UNDER THE HOOD. A FIRE REPORT WAS FILED OF THE INCIDENT. THE FIRE INSPECTOR INFORMED THE CONTACT THAT THE FIRE ORIGINATED FROM THE ENGINE AREA. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO AN AUTHORIZED DEALER FOR FURTHER INVESTIGATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35. UPDATED 7/19/12 *CN UPDATED 07/23/12

NHTSA ODI 10461736

BACKING OUR BOAT INTO DRIVEWAY, CAR HAD BEEN RUNNING ABOUT 20 MINUTES AND ENGINE UNDER HOOD STARTED SMOKING, FLUID THEN DRIPPED TO DRIVEWAY AND CAUGHT FIRE, EXTENDED INTO FULL ENGINE COMPARTMENT ENGINE ENTIRELY DESTROYED. *TT ...UPDATED 07/19/12 *BF CHRYSLER AGREED TO REPLACE THE VEHICLE UNDER WARRANTY. UPDATED 07/19/12

NHTSA ODI 10459178