Home · 2012 Jeep Grand Cherokee Trackhawk · Complaints

What 1,637 owners told NHTSA about the 2012 Jeep Grand Cherokee Trackhawk

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,637)Crash / fire / injury (151)Electrical system (834)Brakes (288)Engine (283)Fuel system (242)Transmission & drivetrain (101)Steering (99)Airbags (43)Speed control (35)Lights (34)Suspension (32)

12 of 1,637 complaints match · Airbags · crash/fire/injury only · clear filters

Jan 16, 2026AirbagsSeat beltsCrash2 injuries

My Airbags did not deploy and I believe my seatbelt also did not work properly. I was struck head on (front end to front end) inside a tunnel by a pickup truck (ram 3500) Going appx. 40mph and my air bags did not deploy and my head hit my windshield so I’m unsure if seatbelts worked properly as I was using mine. My insurance company is storing it now for me as it is most likely totaled. My insurance is handling my property damage case, as far as I know it has not been to any dealer/mechanic and again is most likely beyond repair unfortunately. Colorado state patrol inspected both vehicles involved, I know my insurance is holding the vehicle now, I’m not sure about the other driver as I am struggling to find help with litigation. I had no warning from my car nor otherr driver, not sure if this is because I was entering the single lane tunnel. he did not use horn flash light anything like that, I laid on my horn and cut my wheel right but being in a tunnel with a wall of rock/mountain, there’s was no avoiding him.

NHTSA ODI 11711560

Nov 28, 2025AirbagsCrash

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving 45 MPH and depressing the accelerator pedal, the vehicle stalled while driving around a sharp curve, causing the contact to crash into a tree. There was severe front vehicle damage due to the crash. The contact stated that no air bags deployed. The contact had not sustained any injuries. No medical attention was required. The contact stated that a police report was not filed due to the police department not showing up. The vehicle was towed to the residence by the contact's spouse. The manufacturer was not notified of the failure. The approximate failure mileage was 106,000.

NHTSA ODI 11701914

Sep 20, 2023AirbagsCrash1 injury

On or about December 15 2020 my wife was on her way to work and hit a water puddle and hydroplaned at 60 miles per hour and lost control and hit the wall head on at 55 mph and no airbags deployed I have the car in my front yard

NHTSA ODI 11545538

Aug 7, 2023AirbagsCrash1 injury

My husband was involved in a serious collision with another vehicle on July 20, 2023 and he sustained serious injuries because the airbags never deployed.

NHTSA ODI 11536932

Apr 26, 2022AirbagsSpeed controlBrakesCrash

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 55 mph when traffic began to back up. When the contact was attempting to get into the left lane, the vehicle's ahead suddenly stopped. The contact depressed the brake pedal, however, the vehicle suddenly accelerated forward causing them to rear-end the vehicle in front. The air bags did not deploy. There was damage to the vehicle in front where their entire rear end was crushed inward. The contact's vehicle was towed. A police report was filed. There were no injuries. There was no medical attention needed. The dealer was not contacted. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 131,000.

NHTSA ODI 11462179

May 3, 2021EquipmentAirbagsCrash1 injury

TO WHOM IT MAY CONCERN, I AM WRITING THIS LETTER IN REGARDS TO MY PREVIOUS VEHICLE THAT WAS INVOLVED IN A ACCIDENT. THIS VEHICLE HAD NO WORK DONE, MEANING THE RECALLS ON IT WERE NEVER DONE.AND FOR THAT REASON, I HOLD THE MANUFACTURER RESPONSIBLE FOR NOT MAKING SURE THE PREVIOUS IWNERS/DEALERS ARE HELD ACCOUNTABLE FOR THEIR ACTIONS. THERE WERE A TOTAL OF 10 RECALLS ON THIS VEHICLE STARTING FROM 9-26-2011 TO 11-14-2019. AND FOR THAT FAILURE, IT LEAD TO AN ALMOST FATAL ACCIDENT OF MY LIVED ONE. I HAVE ALL THE NECESSARY PAPERWORK CONCERNING THIS MATTER.

NHTSA ODI 11414883

Jan 29, 2019AirbagsCrash

TAKATA RECALL THE AIRBAG DOES NOT WORK GOT INTO AN ACCIDENT AND AIRBAG DID NOT POP OUT. THE LIGHT FOR THE AIRBAG COMES ON AND OFF.

NHTSA ODI 11172992

Apr 3, 2018AirbagsBody & structureCrash

CAR WAS TRAVELLING ON A RURAL ROAD AND DRIVER FELL ASLEEP AT THE WHEEL. HIT AN ELECTRICAL POWER POLE APPROXIMATELY 12 INCHES INSIDE THE DRIVERS SIDE HEAD LAMP AT SPEEDS APPROXIMATELY AT 40 -45 MPH. CAR THEN PROCEEDED TO TRAVEL ANOTHER APPROXIMATE 25-30 YARDS BEFORE TURNING 90 DEGREES AND CRASHING THE REAR OF THE CAR INTO THE CORNER OF A BLOCK BUILDING. THE DRIVER WAS UNHURT HOWEVER THE AIR BAGS FAILED TO DEPLOY TO PROTECT THE DRIVER.

NHTSA ODI 11083107

May 6, 2016AirbagsCrash1 injury

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE MAKING A TURN, THE CONTACT CRASHED INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE CONTACT SUSTAINED MINOR WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. THE AIR BAGS DID NOT DEPLOY WITH THE MASSIVE IMPACT. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,500.

NHTSA ODI 10863602

Aug 25, 2015AirbagsCrash

AIR BAG FAILED TO DEPLOY WHEN MY WIFE HIT A DEER AT 70MPH,IT HIT DEAD CENTER OF THE BUMPER. THERE WAS $5473.84 DOLLARS OF DAMAGE. THE ABSORBER FOR THE BUMPER AND BUMPER AND BUMPER PARTS. THE GRILL,RADIATOR,HOOD,ALL BRKTS AND RELATED PARTS. AFTER GETTING THE CAR BACK EVERY THING ON THE CAR FAILED. THEY REPLACED STEERING MODULE AT A COST OF $716.17 AND THE IS STILL NOT RIGHT,IT'S GOING BACK IN THE SHOP 8/26/15.

NHTSA ODI 10759266

Dec 11, 2014AirbagsCrash4 injuries

TL* THE CONTACT OWNED A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH ON AN ICY ROAD, THE VEHICLE SLID AND VEERED OFF THE ROAD. THE VEHICLE FLIPPED OVER SEVERAL TIMES DOWN AN EMBANKMENT AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND FOUR INJURIES WERE REPORTED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10663695

Oct 15, 2014AirbagsSpeed controlCrash1 injury

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKING WITH THE BRAKES ENGAGED, THE VEHICLE ERRONEOUSLY ACCELERATED AND TRAVELED OVER A BUSH, A HILL, CROSSED A FOUR LANE ROAD AND THEN CRASHED INTO A TREE. THE CONTACT INDICATED THAT THE AIR BAGS FAILED TO DEPLOY AND THE ENGINE CONTINUED TO REV AFTER THE CONTACT EXITED THE VEHICLE. THE CONTACT THEN REMOVED THE KEY TO SHUT OFF THE ENGINE. THE CONTACT SUFFERED A BRUISED CHEST DURING THE INCIDENT BUT DID NOT REQUIRE MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,500. UPDATED 11/21/14*CN THE CONSUMER STATED THE VEHICLE WAS PUT IN PARK, BEFORE SHE EXITED, WITH THE ENGINE STILL RUNNING. UPDATED 12/02/14

NHTSA ODI 10644779

Working with the data? Download all 1,637 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Jeep Grand Cherokee Trackhawk verdict →