What 1,637 owners told NHTSA about the 2012 Jeep Grand Cherokee Srt

THE ALTERNATOR SUDDENLY FAILED ON MY 2012 JEEP GRAND CHEROKEE OVERLAND, JUST AS DESCRIBED IN RECALL NOTICE P60 / NHTSA 14V-634. BUT FCA CLAIMS THAT MY VIN IS NOT INCLUDED UNDER THE RECALL. I HAD BEEN DRIVING FOR TWO HOURS AT SPEEDS OF 45-65 MPH WHEN THE BATTERY ICON CAME ON IN THE DASH. THE PASSENGER LOOKED UP WHAT THIS MEANT AND IT SAID TO STOP DRIVING IMMEDIATELY, WITHIN A COUPLE OF MINUTES WE PULLED INTO A SERVICE STATION AND THERE WAS ALREADY SMOKE COMING OUT FROM UNDERNEAT THE HOOD. LIFTED THE HOOD AND IT WAS ORIGINATING FROM THE ALTERNATOR AND IT WAS SPARKING. COULDN'T TELL IF IT WAS ALREADY BURNING OR JUST SMOKING. CONTACTED JEEP AND THEY SAID TO HAVE IT TOWED TO THE NEAREST DEALER FOR EVALUATION. AS OF TODAY THEIR ADVICE IS TO SAVE PAPERWORK "IN CASE" THE RECALL IS EXPANDED.

NHTSA ODI 10895923

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) 15V115000 (ELECTRICAL SYSTEM). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10895063

I WAS WALKING OUT TO MY CAR AFTER LEAVING A STORE. THE CAR HAD BEEN PARKED IN THE PARKING LOT FOR NO MORE THAN 20MIN. I GOT TO MY CAR AND BEFORE I STARTED THE VEHICLE I NOTICED SMOKE COMING FROM UNDER THE HOOD. I OPENED THE HOOD AND FOUND THAT THERE WAS SMOKE COMING FROM THE ALTERNATOR AS WELL AS THE DISTINCT SMELL ASSOCIATED WITH AN ELECTRICAL FIRE. I RUSHED BACK INTO THE STORE ASKING IF THEY HAD A HOSE OR A BUCKET. THEY HAD A PARTIALLY FILLED WATER JUG THAT THEY LET ME USE. I WENT BACK OUT TO THE CAR AND NOTICED THAT THE SMOKE WAS BEGINNING TO INTENSIFY. I ALSO NOTICED THAT SPARKS WERE BEGINNING TO FLY OUT OF THE AREA. I DOUSED THE AREA IN WATER TO QUELL ANY FIRE THAT MAY HAVE BEEN PRESENT (AT THIS POINT THERE WERE NO VISIBLE FLAMES BUT PLENTY OF SMOKE). I THEN QUICKLY ACCESSED THE BATTERY LOCATED IN THE VEHICLE UNDER THE FRONT PASSENGER SEAT AND, USING A MULTI-TOOL, WAS ABLE TO DISCONNECT THE BATTERY. THE SMOKE HAD ONCE AGAIN INTENSIFIED AND I USED THE REMAINING WATER LEFT IN THE JUG. HOWEVER, THE SMOKE CONTINUED. I QUICKLY WENT BACK INTO THE STORE AND FILLED THE WATER JUG WITH MORE WATER (I NEEDED TO BE QUICK SO I ONLY PARTIALLY FILLED THE JUG, ABOUT 1/8 OF TOTAL CAPACITY). WHEN I GOT BACK TO MY CAR THE SMOKE WAS STILL INCREASING BUT AT A LESSER RATE FROM WHEN THE BATTERY WAS CONNECTED. I DOUSED THE ALTERNATOR AND AREA AROUND IT WITH ALL OF THE WATER IN THE JUG. AT THIS POINT THE SMOKE HAD STOPPED BUT THE AREA WAS STILL VERY HOT. I REFILLED THE JUG AND DOUSED THE AREA AGAIN. AFTER THE LAST WATER JUG, THE AREA WAS WARM BUT YOU COULD TOUCH IT. AT THIS POINT I CALLED AAA TO SEND A TOW TRUCK. I CONTINUED TO MONITOR THE VEHICLE UNTIL THE TOW TRUCK ARRIVED. THE SMOKE WAS GONE AND THE AREA HAD CONTINUED TO COOL. PRIOR TO THE FIRE, THERE WERE NO WARNING LIGHTS NOR ANY INDICATION WHATSOEVER THAT THERE WAS A PROBLEM WITH THE CAR.

NHTSA ODI 10895184

ON 8-4-16 I WAS OPERATING MY 2012 JEEP GRAND CHEROKEE IN A PARING LOT DROPPING OFF SOME PEOPLE. AFTER PUTTING THE VEHICLE BACK INTO DRIVE AND MOVING FORWARD, I WAS UNABLE TO STOP THE VEHICLE. WHEN I STEPPED ON THE BRAKE PETAL, I COULD HEAR A SOUND OF "AIR" WHICH SEEMED TO BE ESCAPING FROM SOMEWHERE. FORTUNATELY THE PARKING LOT WAS EMPTY AND I COASTED TO A STOP. I HAD ZERO BRAKE FUNCTION! THERE WAS ABSOLUTELY NO WARNING THAT THIS ISSUE WAS ABOUT TO OCCUR, AND NO TYPE OF "SERVICE ENGINE OR BRAKE" LIGHT WENT ON. MY FAMILY AND I ARE VERY FORTUNATE THAT WE WERE NOT ON THE HIGHWAY AT HIGH SPEEDS WHEN THIS BRAKE SYSTEM FAILED FOR NO APPARENT REASON. NOTE THAT A YEAR OR SO AGO I HAD THIS VEHICLE SERVICED AT MY LOCAL JEEP DEALER FOR A GOVERNMENT RECALL ON THE BRAKE SYSTEM. IT IS MY UNDERSTANDING THAT IT WAS A HYDRAULIC BOOSTER UNDER NHTSA # 14V154000. I HAD MY VEHICLE TOWED INTO A DIFFERENT JEEP DEALER FOR THIS ISSUE. THEY REPAIRED IT UNDER THE "BOOSTER" RECALL. MY INVOICE MENTIONS THAT THEY TESTED AND REPLACED THE BRAKE BOOSTER DUE TO CORROSION. I AM EXTREMELY CONCERNED FOR THE SAFETY OF ANYONE DRIVING A 2012 JEEP GRAND CHEROKEE! THE PROBLEM WAS ALLEGEDLY FIXED ONCE, BUT HAD TO BE FIXED A SECOND TIME. THIS IS AN EXTREMELY DANGEROUS SITUATION THAT MUST BE CORRECTED IMMEDIATELY ON ALL LIKE VEHICLES.

NHTSA ODI 10895200

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10894133

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10893463

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10893543

TO WHOM IT MAY CONCERN: I WOULD LIKE TO FORMALLY REPORT WHAT I CONSIDER A CRITICAL FLAW WITH MY 2012 9JEEP GRAND CHEROKEE EQUIPPED WITH THE PENTASTAR V6 ENGINE. I HAVE HAD MULTIPLE INSTANCES OF UNINTENDED ACCELERATION BY THE ENGINE IN THE PAST 45 DAYS. THE MOST RECENT EVENT RESULTED IN MY DAMAGING VEHICLE'S WHEEL AS WELL AS NEARLY HITTING A PARKED VEHICLE. I HAVE 85533 MILES ON MY CAR AND THIS FLAW HAS ONLY MANIFESTED ITSELF IN THE PAST 3 DAYS (85533MILES). I HAVE CONTACTED MY LOCAL DEALER CONCERNING THIS ISSUE, BUT HAVE BEEN TOLD THAT IN ORDER TO LOOK INTO THIS OBVIOUS SAFETY DEFECT, I AM REQUIRED TO PAY FOR THEIR DIAGNOSTIC TIME. I FEEL THAT THE MANUFACTURER OF A PRODUCT THAT HAS SUCH A BLATANT SAFETY RISK SHOULD BE APPRECIATIVE OF BEING INFORMED OF SUCH A DEFECT, AND CERTAINLY TAKE RESPONSIBILITY FOR IT. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10893636

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM) AND 15V879000 (ELECTRICAL SYSTEM , INTERIOR LIGHTING) HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10893050

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10893129

LEATHER ON DASH STARTED WRINKLING/BUBBLING THEN JUST PEELED BACK (LEATHER DASH HAS DELAMINATED). I AM BEING TOLD THE WRINKLES IN THE LEATHER DASH COULD CAUSE AN IRREGULAR PASSENGER AIRBAG DEPLOYMENT. DEALERSHIP RICK HENDRICK OF CHARLESTON AND HOOVER OF SUMMERVILLE ONLY CONCERNED WITH PROPER DEPLOYMENT OF PASSENGER AIRBAG. LEATHER DASH COMING LOOSE WITH SIGNIFICANT WRINKLES AND DISTORTION. WILL AFFECT PASSENGER AIRBAG DEPLOYMENT PER DESIGN INTENT DUE TO DEVIATION IN TEAR SEAM GEOMETRY. RESEARCH STATES THE DASH PROBLEM IS A RESULT OF A SUPPLIER NOT PERFORMING THE CORRECT APPLICATION OF ADHESIVE AND CURE PROCEDURES.

NHTSA ODI 10892864

THERE IS A LEAK AT THE TRANSMISSION COOLER. LOOKING ON LINE, THIS APPEARS TO BE A COMMON PROBLEM. I NOTICES THE PROBLEM WHEN I TRIED TO ACCELERATE UP A HILL AND THE TRANSMISSION WOULD NOT SHIFT TO THE PROPER GEAR, AND THE CAR SLOWED AND I PULLED OFF TO THE SIDE OF THE ROAD TO NOT BLOCK TRAFFIC. THIS WAS DANGEROUS AND I WAS NOT HAPPY. I TURNED THE CAR OFF AND ON, AND IT SEEMED TO WORK FINE. THE DEALER SERVICE DEPARTMENT LOCATED THE PROBLEM TO BE THE TRANSMISSION OIL COOLER LEAK CAUSING LOW TRANSMISSION FLUID/OIL AND MAKING THE CAR NOT SHIFT PROPERLY. I WAS DRIVING/ACCELERATING UP HILL AT THE TIME. THE JEEP DEALER AT FOLSOM CALIFORNIA HAS THE CAR NOW.

NHTSA ODI 10892984

I CURRENTLY HAVE THE 2012 JEEP GRAND CHEROKEE AND OVER THE YEARS, MY VEHICLE HAS HAD A TOTAL OF (7) RECALLS. RECALLS: BRAKES, ELECTRICAL, ETC. THE MOST RECENT RECALL STATED THAT THE VEHICLE COULD STALL WITH THE RISK OF A CRASH! UPON RECEIVING MY NOTIFICATION LETTER, I MADE AN APPOINTMENT WITH THE ANTICIPATION THAT THE REPAIRS WOULD ONLY TAKE 1 ' 2 BUSINESS DAYS. UNFORTUNATELY, THE REPAIR TIME WAS APPROXIMATELY 1 WEEK THROUGH THE WEEKEND. I WOULD LIKE TO EXPRESS MY UN-SATISFACTION WITH THE SERVICE AT THE CHRYSLER GROUP LLC (CHRYSLER) AND AT THIS TIME WOULD LIKE TO ESCALATE MY CONCERN AS A COMPLAINT. I WOULD LIKE SOMEONE FROM THE CORPORATE OFFICE SUCH A MANAGER AND/OR DIRECTOR TO CONTACT ME AND EXPLAIN WHY MY ISSUE CAN'T BE RESOLVED. I WOULD ALSO LIKE TO REGISTER MY COMPLAINT WITH BBB. I HAVE ATTEMPTED TO CONTACT CHRYSLER GROUP LLC (CHRYSLER) ON MANY OCCASIONS TO RESOLVE MY ISSUE. I HAVE PURCHASED AND LEASED SEVERAL VEHICLES FROM CHRYSLER OVER THE YEARS, AND NOW I AM VERY DISAPPOINTED WITH THE RESPONSE I RECEIVED TO SETTLE MY CLAIM FOR RENTAL CAR REIMBURSEMENT.

NHTSA ODI 10891513

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE ENGINE FAILED WITHOUT WARNING AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ODI 10891689

MY LEATHER ON DASH STARTED BUBBLING THEN IT JUST PEELED BACK (LEATHER DASH HAS DELAMINATED). I AM BEING TOLD THE WRINKLES IN THE LEATHER DASH COULD CAUSE AN IRREGULAR PASSENGER AIRBAG DEPLOYMENT.

NHTSA ODI 10889307

MY JEEP HAS BEEN ON RECALL FOR OVER 7 MONTHS TO FIX THE SUN VISOR ELECTRICAL PROBLEM. I AM TOLD THEY ARE WORKING ON A PERMANENT FIX SINCE THE OTHER TWO FIXES DOES NOT WORK. THIS IS A HUGE FIRE/SAFETY ISSUE AND IT SEEMS JEEP TAKES FOREVER TO IMMEDIATELY REPAIR ANY RECALL ITEM. HERE IS A CUT A PASTE: NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 15V-879 RECALL DATE: FEBRUARY 11, 2016 MANUFACTURER RECALL NUMBER: R71 SUMMARY: THE SUN VISORS ON YOUR VEHICLE MAY EXPERIENCE A HIGH RESISTANCE SHORT AT THE SUN VISOR VANITY LAMP WIRING AFTER A SERVICE REPAIR TO THE SUN VISOR, HEADLINER OR WHILE GAINING ACCESS ABOVE THE HEADLINER. SAFETY RISK: THIS MAY RESULT IN AN INOPERATIVE VANITY LAMP AND/OR AN ELECTRICAL FIRE. REMEDY: A PERMANENT REMEDY FOR THIS CONDITION IS CURRENTLY UNDER DEVELOPMENT. FCA IS MAKING EVERY EFFORT TO FINALIZE A REMEDY AND OBTAIN PARTS AS QUICKLY AS POSSIBLE.

NHTSA ODI 10888635

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT MENTIONED THAT ALL ELECTRICAL FUNCTIONS FAILED. IN ADDITION, A BURNING ODOR WAS PRESENT. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY HAD FAILED AND THE ENGINE CONTROL UNIT WAS DAMAGED BECAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V634000( ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,400.

NHTSA ODI 10888166

LAST FEW DAYS WERE EXTREMELY HOT IN THE NORTH EAST.MY CAR WAS PARKED IN AN OPEN PARKING LOT OVER THE WEEKEND AND THE FRONT WINDSHIELD DEVELOPED A CRACK DUE TO EXTREME HOT WEATHER. THE DEALER AND MANUFACTURER (FIAT/CHRYSLER) TOLD ME THE STANDARD WARRANTY EXPIRES AFTER A YEAR. I AM IN THE PROCESS OF GETTING IT REPLACED THRU MY INSURANCE COMPANY. I SUSPECT THIS TO BE A MANUFACTURING DEFECT OF THE TEMPERED GLASS.

NHTSA ODI 10888165

VEHICLE HAS INTERMITTENT NO START CONDITION. TIPM HAS BEEN REPLACED AND EXTERNAL RELAY HAS BEEN INSTALLED PER R009 RECALL BUT CONTINUES TO HAVE A FAIL TO START CONDITION. ENGINE CRANKS AS NORMAL BUT ENGINE DOESN'T START. WILL RUN AFTER MULTIPLE TRIES. COST OF REPAIR WAS $900 BUT MOSTLY PAID BY EXTENDED WARRANTY. 38,000 MILES.

NHTSA ODI 10888294

CONCERNED WITH PROPER DEPLOYMENT OF PASSENGER AIRBAG. LEATHER DASH COMING LOOSE WITH SIGNIFICANT WRINKLES AND DISTORTION. WILL AFFECT PASSENGER AIRBAG DEPLOYMENT PER DESIGN INTENT DUE TO DEVIATION IN TEAR SEAM GEOMETRY. (WORKED PREVIOUSLY AS SEATBELT & AIRBAG ENGINEER AND HAVE WITNESSED EFFECT OF TEAR SEAM DEVIATION. PICTURES ATTACHED ARE NOT FROM MY VEHICLE, BUT SHOW ONSET OF WRINKLE CONDITION AND A DEPLOYED AIRBAG FOR TEAR SEAM LOCATION REFERENCE.)

NHTSA ODI 10885605

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WAS SHIFTED FROM PARK TO DRIVE, THE VEHICLE ROLLED AWAY WHILE THE BRAKE PEDAL WAS DEPRESSED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SERVICE BRAKE AND HYDRAULIC SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 27,300.

NHTSA ODI 10884851

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE ALTERNATOR CAUSED THE COMPUTER SYSTEM TO FAIL AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. ..UPDATED 08/23/16 *BF THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE RECALL REPAIR.*JS

NHTSA ODI 10883546

ON JUNE 24, 2016, BETWEEN 1:30 PM AND 2 PM, I WAS DRIVING FROM BRENTWOOD CA TO VALLEJO CA ON HWY 780 W AND AFTER TURNING A CURVE ON THE FREEWAY WHICH SLOPED DOWN TOWARDS CURTOLA PARKWAY, I APPLIED THE BRAKES AT ABOUT 30 MILES PER HOUR AFTER I EMERGED FROM THE OVERPASS WHICH WAS AT LEAST 5 CAR LENGTHS BEFORE THE CARS AHEAD OF ME WHICH WAS STOPPED AT A RED TRAFFIC LIGHT. HOWEVER, THE JEEP CONTINUED TO ROLL EVEN THOUGH I PRESSED ON THE BRAKES TO THE FLOOR BOARD. WHEN I REALIZED THE JEEP DID NOT STOP, AFTER CHECKING FOR VEHICLES ON THE LEFT FROM THE REAR VIEW MIRROR, I SWERVED TO THE LEFT TO AVOID HITTING THE TRUCK IN FRONT OF ME, BUT I STILL HIT THE LEFT CORNER OF THE NISSAN TRUCK IN FRONT OF ME BUT THE TRUCK DID NOT HIT THE VEHICLE IN FRONT OF HIM. I DAMAGED THE RIGHT CORNER OF THE FRONT OF MY JEEP. THE JEEP IS UNSAFE BECAUSE THE BRAKES FAILED AND WOULD HAVE CAUSED A FATAL ACCIDENT TO ME, MY THREE PASSENGERS, AND OTHER VEHICLES HAD I BEEN TRAVELLING AT A HIGH SPEED. I COMPLIED WITH ALL AVAILABLE RECALL REPAIRS INCLUDING THE BRAKE RECALL IN 2014 AND ALL THE SUGGESTED CHRYSLER MAINTENANCE ON THE JEEP. I REPORTED THE ACCIDENT TO MY INSURANCE GEICO AND TO CHRYSLER.

NHTSA ODI 10883463

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE ALTERNATOR WARNING LIGHT ILLUMINATED, THE POWER TO THE VEHICLE DEPLETED, AND A BURNING ODOR EMITTED FROM THE FRONT OF THE VEHICLE. THE CONTACT PARKED THE VEHICLE AND OBSERVED SMOKE CONNECTED TO THE ALTERNATOR AND HEARD A SIZZLING SOUND FROM INSIDE THE ALTERNATOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

NHTSA ODI 10882552

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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