Jul 3, 2017Electrical system
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF ELECTRICAL POWER INTERMITTENTLY. ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SEMI VALLEY CHRYSLER DODGE JEEP, BUT THE DEALER COULD NOT REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 110,080.
NHTSA ODI 11002818
Jun 30, 2017Electrical system
SUDDEN LOSS OF ALL POWER WHILE DRIVING ON HIGHWAY. SMOKE, POWER BRAKE AND STEERING FAILURE, BATTERY DRAINED. VERY DANGEROUS!!
NHTSA ODI 11002454
Jun 30, 2017Electrical systemEngine
TL* THE CONTACT OWNS A 2012 (NA) JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING AND COMPLETELY LOST POWER. IN ADDITION, THE MALFUNCTION, ELECTRONIC THROTTLE CONTROL, AND ACC INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO JEEP, DODGE, CHRYSLER OF SIMI VALLEY, CALIFORNIA, BUT THE DEALER COULD NOT DUPLICATE OR DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 110,093. ..UPDATED 08/30/17 *BF *CN
NHTSA ODI 11002568
Jun 29, 2017Electrical systemEngine
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STATIONARY WITH THE ENGINE RUNNING, THE VEHICLE WOULD NOT TURN OFF WHEN PROMPTED. THE CONTACT STATED THAT THE VEHICLE BEGAN TO SMOKE DUE TO FAN THAT CONTINUED TO RUN. ON ONE OCCASION, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER COMPLETELY. MIKE SMITH JEEP OF BEAUMONT, TEXAS ATTEMPTED TO REPAIR THE VEHICLE NUMEROUS TIMES, BUT THE FAILURE CONTINUED. THE WATER PUMP WAS REPLACED AFTER THE COOLANT OIL BEGAN LEAKING INTO THE PUMP. IN ADDITION, THE TRACTION CONTROL INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INSTRUCTED THE DEALER TO CHECK THE TIPM; HOWEVER, THE FAILURES RECURRED EVEN AFTER NUMEROUS REPAIRS. THE FAILURE MILEAGE WAS 114,000.
NHTSA ODI 11002400
Jun 28, 2017Fuel system
ENGINE LIGHT WILL COME ON AND WHEN I ATTEMPT TO ACCELERATE THE JEEP WILL NOT GO OVER 25 MPH. I NEED TO PULL OVER AS SOON AS POSSIBLE AND TURN THE CAR OFF. I MAY NEED TO DO THIS SEVERAL TIMES BEFORE IT WILL START TO DRIVE NORMALLY. THE ENGINE LIGHT WILL REMAIN ON ANYWHERE FROM HOURS TO SEVERAL DAYS WHILE THE CAR DRIVES NORMALLY. THERE IS NO PATTERN TO WHEN IT HAPPENS. I HAVE TAKEN THE JEEP IN TO A DEALER. OIL FILTER HOUSING REPLACED. DID NOT CORRECT THE PROBLEM - DROVE FINE FOR 4 DAYS. CAN HAPPEN ANYWHERE - PULLING OUT ONTO MAJOR HIGHWAY OR JUST DRIVING ON A COUNTRY ROAD. IT IS VERY DANGEROUS AND SCARY. IT IS BACK AT THE SHOP AGAIN. EACH TIME I HAVE TO PAY FOR THE REPAIR AND RENT A ANOTHER VEHICLE. IT HAS BEEN HAPPENING FOR A FOR QUITE AWHILE, BUT SINCE I NEED MY VEHICLE I HAVE LIVED WITH IT. I WILL SOON BE TRANSPORTING 2 YOUNG CHILDREN TO CAMP EVERY DAY AND IT IS HAPPENING MORE OFTEN SO I HAD TO HAVE IT FIXED. ALSO THE COST OF REPAIR IS ALMOST $3000 SO FAR PLUS RENTING A VEHICLE AT $50/DAY. I JUST PURCHASED THE VEHICLE 11/12/15. I PUT THE DATE AS 01/01/2016 SINCE IT HAS HAPPENED REGULARLY SINCE I GOT IT, BUT IT IS NOW HAPPENING EVERY FEW DAYS.
NHTSA ODI 11001861
Jun 25, 2017Engine
2012 ALTITUDE. SOMETIMES WHEN I AM DRIVING THE ENGINE WILL CUT OUT. THERE ARE NO WARNINGS, NO GLITCHES IN THE ELECTRICAL COMPONENTS OR ANYTHING. THE ONLY WAY I KNOW THE ENGINE CUTS OUT IS THAT THERE IS NO RESPONSE FROM THE GAS PEDAL AND I LOSE POWER STEERING. I HAVE TO SHIFT INTO NEUTRAL, EASE ON THE BRAKE, PRESS THE START BUTTON, AND THEN WHEN IT RESTARTS I SHIFT IT BACK INTO DRIVE AND PICK UP WHERE I LEFT OFF. LIKE I SAID, THERE ARE NO GLITCHES IN THE LIGHTS OR ANYTHING. NO CODES OR ENGINE LIGHTS OR ANYTHING. I BOUGHT IT IN SEPT 2016 AND ITS BEEN IN THE SHOP ABOUT 9 TIMES. THEY CANT EVEN GET THE PROBLEM TO HAPPEN, LET ALONE FIX IT. I EMAILED THE JEEP AND FIAT CEOS FOR A PAPER TRAIL IN CASE I GOT INTO A WRECK- WANTED TO COVER MY ***- AND THEY RESPONDED. THEY SAID THEY'D PAY FOR MY RENTAL CAR EVERY TIME I BROUGHT MY JEEP IN FOR SERVICE ON THIS ISSUE. SO THAT HAS LIMITED ME TO BRINGING IT INTO THE DEALER. THEY ARE GIVING ME A NUMBER TO ALLOW ME TO PURCHASE A NEW JEEP AT EMPLOYEE COST, BUT, CONSIDERING I BOUGHT A 2012 IN 2016, I CAN'T AFFORD A 2017 MODEL. I'D HAVE TO SACRAFICE A LOT OF MY CURRENT OPTIONS TO TRY TO FIND A VEHICLE PRICED TO MAINTAIN MY CURRENT PAYMENTS. THIS HAS HAPPENED FROM ALL SPEEDS. IT HAPPENED TO ME WHILE DRIVING AROUND 70MPH, 30MPH, AND EVEN AFTER I CAME TO A RED LIGHT, AND THE LIGHT TURNED GREEN, I PRESSED THE GAS AND GOT NOTHING... THE ONLY THING THAT I HAVE NOTICED, AND I'M NOT EVEN SURE I REALLY NOTICED THIS, BUT IF I'M DRIVING HARD, AND GO FROM FAST TO SLOW QUICKLY, BUT NOT SLAMMING ON MY BRAKES, KIND OF LIKE FLYING DOWN THE STREET AND THEN THE LIGHT TURNS SO YOU GOTTA COME TO A STOP SOON. I HOPE THAT MAKES SENSE. I'M NOT EVEN SURE THIS HAS ANYTHING TO DO WITH IT. I HAVE AFTERMARKET HIDS INSTALLED (DDM TUNING WITH CANBUS PLUS OR WHATEVER IT IS) HOWEVER, IT'S HAPPENED DAY OR NIGHT, LIGHTS ON AND LIGHTS OFF.
NHTSA ODI 11001278
Jun 23, 2017Engine
180 AMP ALTERNATOR BURNED OUT NEARLY CAUSING ENGINE FIRE. REQUIRED REPLACEMENT OF ALTERNATOR, BATTERY AND PCU. SITUATION ADDRESSED BY RECALL NHTSA 14V-634 WHICH FCA SAYS NOT APPLY TO MY VEHICLE BECAUSE OF LARGER ALTERNATOR. VEHICLE WAS IN MOTION WHEN BATTERY LIGHT ILLUMINATED. NO OTHER INDICATION OF DANGER UNTIL STOPPED. SMOKE WAS CLEARLY EMANATING FROM ALTERNATOR WHEN HOOD RAISED.
NHTSA ODI 11000771
Jun 22, 2017Electrical system
ALTERNATOR FAILED WITH NO WARNING. IT BEGAN VIOLENTLY SMOKING LIKE IT WAS ABOUT TO CATCH FIRE EVEN THOUGH IT WAS TURNING FREELY. TURNED CAR OFF AND IT WAS STILL SMOKING BADLY. GRABBED FIRE EXTINGUISHER BUT IT NEVER FLAMED UP. IN THE PROCESS, IT BURNED MY BATTERY UP ALSO. JEEP HAD A RECALL ON THE 160 AMP ALTERNATOR FOR THE SAME ISSUE BUT SAID MINE WAS NOT COVERED BECAUSE IT WAS 180 AMP. I HAVE READ WHERE SEVERAL OTHERS HAVE HAD THE SAME ISSUE WITH THE 180 AMP ALTERNATOR. HAD THE CAR TOWED TO FORMER DEALER I BOUGHT IT FROM(HE WAS THE NEW CAR DEALER AT THE TIME), HE SAID HE HAD NEVER SEEN A BATTERY THAT HOT AFTER SITTING FOR AWHILE AND COULDN'T UNDERSTAND HOW IT DIDN'T BURN UP. COST OF REPAIR WAS OVER $1000 FOR A NEW ALTERNATOR AND BATTERY
NHTSA ODI 11000595
Jun 19, 2017Electrical system
ALTERNATOR CHRYSLER HAS A RECALL FOR ALTERNATORS FROM 2011 - 2014 BUT MY VIN IS NOT COVERED. SAME ISSUE AS THE RECALL. SUDDEN POWER LOSS, SMELL OF BURNT WIRES. TOTAL ELECTRICAL LOSS. CAR HAS 90,000 MILES ON IT. RECALL SHOULD EXTEND TO THIS ISSUE. $800 FIX
NHTSA ODI 10995887
Jun 19, 2017Brakes
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 6 MPH, THE BRAKES FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BRUNSWICK AUTO MART LOCATED AT 3031 CENTER RD, BRUNSWICK, OH 44212; (877) 815-7437) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,300. UPDATED 08/23/17*LJ *CN
NHTSA ODI 11000018
Jun 14, 2017Electrical system
THIS HAPPENED JUNE 2016 IN CALGARY, AB. CANADA. I WAS UPSET THEN AND AM STILL UPSET NOW, ENOUGH TO COMPLAIN HERE. I WAS DRIVING ON STREET AT LOW SPEED, THE BATTERY LIGHT CAME ON, I PULLED OVER LESS THAN A MINUTE LATER, ENGINE WAS SQUEALING BADLY, TURNED OFF ENGINE, THERE WAS A LARGE AMOUNT OF SMOKE COMING FROM UNDER THE HOOD, I OPENED HOOD AND WAS HIT WITH A BLAST OF SMOKE, I THOUGHT ENGINE WAS ON FIRE. AFTER SMOKE DISSIPATED, I COULD SEE SMOKE WAS COMING FROM ALTERNATOR. IT APPEARED TO HAVE OVERHEATED AND MELTED A CONNECTOR/WIRING. I HAD THE ALTERNATOR REPLACED, BUT THE PCM WAS ALSO FRIED, SO HAD TO HAVE IT REPLACED AS WELL. $2000 LATER I WAS BACK ON THE ROAD. I CHECKED FCA FOR RECALLS. FCA SAY THE 160 AMP ALTERNATOR IS COVERED UNDER A RECALL BUT NOT THE 180 AMP. I HAVE THE 180 AMP ALTERNATOR. I TALKED TO 3-4 PEOPLE AT FCA AND EMAILED THEM ALL THE INFO AND INVOICES AND THE SAID "WE ARE VERY SORRY AND THAT IS UNFORTUNATE BUT THERE IS NO RECALL OR COVERAGE" FOR MY ALTERNATOR OR PCM. HOWEVER, THEY DID SAY THAT WITH ENOUGH COMPLAINTS THAT POSSIBLY IN THE FUTURE THERE WILL BE A CAMPAIGN TO RECALL THE 180 AMP ALTERNATOR AND TOLD ME TO KEEP MY RECEIPTS. SO EVERYONE KEEP YOUR RECEIPTS AND KEEP COMPLAINING AS I BELIEVE THEY WILL EVENTUALLY RECALL THIS ALTERNATOR, AND WE WILL GET SOME REIMBURSEMENT.
NHTSA ODI 10995116
Jun 12, 2017Electrical systemFire
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, THE ALTERNATOR MALFUNCTIONED WITHOUT WARNING. THE CONTACT STATED THAT SMOKE EMITTED FROM UNDER THE HOOD OF THE VEHICLE THAT ORIGINATED FROM THE ALTERNATOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. STANLEY WOOD IN BATESVILLE, ARKANSAS WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,738.
NHTSA ODI 10994518
Jun 9, 2017Electrical systemFire
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ALTERNATOR FAILED WHILE DRIVING 45 MPH. IN ADDITION, THE WINDSHIELD WIPERS ENGAGED INDEPENDENTLY, THE LIGHTS ON THE INSTRUMENT PANEL FLASHED AND IMMEDIATELY BECAME DIM, AND THE ENGINE STALLED. THE CONTACT ALSO NOTICED A BURNING RUBBER ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TOWED TO HILL VIEW MOTORIST CHRYSLER DEALER IN LUXOR, PENNSYLVANIA (724-834-8440) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND CAUSED THE BATTERY AND POWER TRAIN CONTROL MODULE TO BURN. THE VEHICLE WAS REPAIRED AND THE ALTERNATOR, BATTERY, AND POWER TRAIN CONTROL MODULE WERE REPLACED. THE MANUFACTURER STATED THAT THE ALTERNATOR IN THE VEHICLE WAS ONE HUNDRED EIGHTY AMPS AND WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 62,407. UPDATED 08/04/17*LJ *JS
NHTSA ODI 10994087
Jun 9, 2017Electrical systemFire
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND SMOKE AND A BURNING ODOR APPEARED UNDER THE HOOD. THE INSTRUMENT PANEL LIGHTING BEGAN TO FLICKER AND THE VEHICLE BEGAN TO LOSE POWER AND EVENTUALLY FAILED. THE CONTACT HAD THE VEHICLE TOWED TO JIM SMALLICH CHRYSLER DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY AND ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI 10994209
Jun 7, 2017Transmission & drivetrainElectrical system
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED WITH THE AIR CONDITIONER AND RADIO STILL OPERABLE, THE CONTACT EXITED THE VEHICLE. UPON RETURNING TO THE VEHICLE, HE NOTICED THAT THE AIR CONDITIONER AND RADIO STOPPED WORKING, BUT THE WINDSHIELD WIPER BLADES WERE MOVING AT SLOW SPEED. THE CONTACT SHIFTED INTO DRIVE, BUT THE VEHICLE WAS MOVING SLOWLY AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS STOPPED, SHIFTED INTO PARK, TURNED OFF, AND FAILED TO RESTART. THE VOLTAGE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A FAULTY ALTERNATOR AND BATTERY THAT NEEDED REPLACEMENT. THE PARTS WERE REPLACED, BUT THE MECHANIC NOTICED THAT THE COMPUTER WAS DAMAGED AND COULD NOT BE REPAIRED. THE VEHICLE WAS TOWED TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PCM NEEDED REPLACEMENT AND THERE WAS AN ALTERNATOR RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD THE VEHICLE TOWED TO JT CHRYSLER DODGE RAM OF LEXINGTON (LOCATED AT 4838 SUNSET BLVD, LEXINGTON, SC 29072 (803) 957-2010) FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V674000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 113,002.
NHTSA ODI 10993825
Jun 6, 2017Electrical system
WE HAVE HAD THIS JEEP GRAND CHEROKE SERVICE THREE TIMES AND BEFORE HAVING IT SERVICE, THE CAR HAS CUT OFF WHILE DRIVING ON THE HIGHWAY WITHOUT WARNING.
NHTSA ODI 10993542
Jun 5, 2017Transmission & drivetrainElectrical system
WHILE DRIVING ON FREEWAY, BATTERY WARNING LIGHT LIT UP, FOLLOWED BY (INCORRECT) ERROR MESSAGES ON INSTRUMENT CLUSTER MENU THAT DRIVER SEATBELT WAS UNFASTENED. ALL ELECTRICAL EQUIPMENT IN THE VEHICLE CEASED OPERATION, INCLUDING AC AND STEREO. I PULLED OFF OF FREEWAY AND OPENED HOOD TO FIND THE ALTERNATOR SMOKING HEAVILY. THIS WAS THE EXACT SAME FAILURE SITUATION DESCRIBED IN CHRYSLER RECALL P60, BUT BECAUSE MY ALTERNATOR WAS 180AMP INSTEAD OF 160AMP, IT WAS NOT COVERED BY THE P60 RECALL. THE ALTERNATOR HAD TO BE REPLACED. THE ALTERNATOR FAILURE ALSO RESULTED IN A BLOWN-OUT PCM, WHICH HAD TO BE REPLACED. THIS IS AN EXTREMELY DANGEROUS FAILURE THAT COULD HAVE CAUSED A CAR FIRE, OR TRAFFIC ACCIDENT. CHRYSLER RECALL P60 SHOULD INCLUDE THE 180AMP ALTERNATORS, AS WELL, BECAUSE THEY HAVE THE SAME FAULT AND SAFETY ISSUES.
NHTSA ODI 10993218
Jun 1, 2017Electrical systemFire
ALTHOUGH A RECALL ON THE 160 AMP ALTERNATOR MY 180 AMP ALTERNATOR FAILED EXACTLY LIKE THE 160 - SMOKE AND LEFT ME IN TRAFFIC, FAILED WHILE DRIVING IN HOUSTON TRAFFIC. THERE ARE HUNDREDS OF CASES WITH THE 180 ONLINE BUT FCA WILL NOT DO ANYTHING UNLESS YOU SAY SO. SO FOR NOW $1995 OUT OF MY POCKET. HTTP://M.CARCOMPLAINTS.COM/JEEP/GRAND_CHEROKEE/2012/ENGINE/ENGINE.SHTML NEXT SOURCE HTTP://WWW.CARPROBLEMZOO.COM/JEEP/GRANDCHEROKEE/ALTERNATOR-GENERATOR-REGULATOR-PROBLEMS.PHP
NHTSA ODI 10992674
May 30, 2017Engine
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE CARMAX DEALER IN BURBANK, CA WHERE THE CONTACT WAS INFORMED THAT THEY COULD NOT SERVICE THE VEHICLE DUE TO OTHERS VEHICLE THAT NEEDED TO BE SERVICED FIRST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
NHTSA ODI 10992236
May 28, 2017Electrical systemEngine
MY ALTERNATOR AND THEN MY ECU COMPUTER WERE DAMAGED EXACTLY IN THE SAME WAY THAT WAS DESCRIBED IN THE P60 RECALL. UNFORTUNATELY I REALIZED THAT MY VIN IS NOT LISTED IN THE RECALL. HOW CAN I GET REINBURSED FROM THE DEALER ALL THE EXPENSES THAT I PAID IF MY VIN IS NOT IN THE RECALL ALTHOUGH IT HAS THE SAME DAMAGED THAT IS DESCRIBED IN THE P60 BULLETIN , PLEASE ADVISE MARCELO
NHTSA ODI 10992027
May 24, 2017Electrical systemEngine
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE INSTRUMENT CLUSTER LIGHTS FLASHED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
NHTSA ODI 10991432
May 22, 2017Electronic Stability Control (esc)
HERE ARE THE ISSUES I HAD WITH MY TRUCK WHICH ALIGN WITH ISSUES NOTED IN RECALLS; TIPM ' ELECTRICAL ISSUES IN MARCH 2015, THE ELECTRICAL COMPONENT TO THE TRUCK KEY MALFUNCTIONED AFTER OWNING THE TRUCK FOR ABOUT 6 MONTHS. THIS MALFUNCTION DID NOT ALLOW ME TO LOCK THE CAR USING THE KEY. I HAD THE KEY BATTERY REPLACED THINKING THAT WOULD FIX THE PROBLEM, BUT THE KEY MALFUNCTIONED AGAIN ONE WEEK LATER. SUN VISOR AND FUEL PUMP RECALL- DECEMBER 12, 2015 I HAD AN APPOINTMENT WITH KEFFER JEEP ON EAST INDEPENDENCE BOULEVARD TO HAVE BOTH RECALLS LOOKED AT. I WAS TOLD THEY WERE BOTH TAKEN CARE OF. ALTERNATOR / ELECTRICAL ISSUES- NOVEMBER 4, 2016 MY WIFE WAS TAKING OUR SON TO SCHOOL WHEN SHE BEGAN GETTING A BURNING SMELL FROM UNDER THE HOOD. AFTER DROPPING OFF MY SON, SHE PULLED OVER AND NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE CUT THE CAR OFF, INITIALLY THINKING IT JUST OVERHEATED. WE LEFT THE CAR IN THE SCHOOL PARKING LOT OVERNIGHT HOPING IT WOULD START UP THE NEXT DAY. I TRIED TO START THE CAR, BUT IT WOULDN'T START AND THE KEY GOT STUCK IN THE IGNITION. AFTER HAVING IT TOWED TO A MECHANIC, WE LEARNED THAT THE ALTERNATOR SUDDENLY FAILED, DRAINING THE BATTERY AND CAUSING THE ENGINE STALL. WHEN I EXPERIENCED THESE ISSUES WITH THE TRUCK ON 11/4, MY MECHANIC TOOK THE TRUCK TO STATE LINE JEEP IN FORT MILL, SC TO GET THE COMPUTER REPROGRAMMED. DURING THAT VISIT, MY MECHANIC WAS TOLD THAT THE VISOR RECALL WAS STILL OPEN WHICH MAKES ME WONDER IF THE FUEL PUMP ISSUE WAS EVER PROPERLY RESOLVED. THERE ARE MULTIPLE ALTERNATOR RECALLS FOR THIS TRUCK, BUT NOT ONE SPECIFIC TO MY VIN NUMBER.
NHTSA ODI 10990957
May 22, 2017Electrical system
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS AND MAKING A SHARP TURN IN EITHER DIRECTION, THE VEHICLE SUDDENLY SHUT OFF AND THE DRIVER HAD TO PUSH THE START BUTTON TO RESTART THE ENGINE. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO FAILURE COULD BE FOUND. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
NHTSA ODI 10991029
May 22, 2017Transmission & drivetrainElectrical systemEngineFire
180 AMP ALTERNATOR EXPERIENCED CATASTROPHIC FAILURE CAUSING TOTAL LOSS OF ALL POWER, BATTERY FAILURE, PCM FAILURE AND SMOKING AND BURNING SMELL FROM ENGINE COMPARTMENT. EXPERIENCED LOUD WHINNING FROM ALTERNATOR WHILE DRIVING IMMEDIATELY PRIOR TO FAILURE. ULTIMATE FAILURE OCCURED AS CAR PULLED INTO PARKING SPOT. THIS IS THE SAME ISSUE EXPERIENCED BY 160 AMP ALTERNATOR UNDER RECALL. IT IS EXTREMELY DANGEROUS AND CHRYSLER/JEEP SHOULD BE REQUIRED TO FIX THESE ISSUES.
NHTSA ODI 10991081
May 16, 2017Electrical system
ALTERNATOR FAILED WITH NO WARNING LIGHTS. HEAVY SMOKE POURED FROM ENGINE BAY. FAULTY ALTERNATOR CAUSED PCM FAILURE. VEHICLE WAS IN MOTION WITH NO ISSUE. STOPPED FOR GAS. UPON RESTART, VEHICLE HAD HARD START AND THEN BEGAN SMOKING.
NHTSA ODI 10985965