Nov 30, 2020Electrical systemEngineFuel system
THE LATEST INCIDENT HAPPENED SUNDAY 11/29/20. PRIOR TO THIS, THE EVENT HAS HAPPENED AT LEAST 4 OTHER TIMES. WHILE DRIVING AT HIGHWAY SPEED 55-70 AND SLOWLY COMING DOWN TO A STOP ON A RAMP OR TURNING THE VEHICLE WHILE DECREASING SPEED, THE ENGINE WILL STOP RUNNING. NO VISUAL OR AUDITORY WARNINGS HAPPEN, YOU'RE ONLY AWARE WHEN YOU FEEL THE POWER STEERING HAS GONE AWAY, AND THE TACHOMETER READS ZERO RPM. I HAVE BEEN ABLE TO SAFELY PULL OFF AND STOP IN EACH EVENT, THE VEHICLE NEEDS TO BE CYCLED OFF AND THEN RESTARTED. THE SAFETY CONCERN IS THIS EVENT COULD HAPPEN INTO LEFT TURN ACROSS ONCOMING TRAFFIC WITH NO ABILITY TO ACCELERATE OUT OF HARMS WAY.
NHTSA ODI 11377233
Nov 15, 2020Electrical systemEngine
THIS VEHICLE HAS ON AT LEAST FOUR SEPARATE OCCASIONS IN THE LAST 2 YEARS JUST SIMPLY STOPPED RUNNING. TO BE CLEAR, EACH TIME I WAS IN THE MIDDLE OF DRIVING SOMEWHERE AND THE ENGINE WOULD JUST STOP. EACH TIME, I WAS DRIVING SOMEWHERE LOCALLY AND ON CITY STREETS. THE FIRST FEW TIMES THIS HAPPENED, I WAS EITHER STOPPED AT A STOP SIGN, OR STOPPED AT A RED TRAFFIC LIGHT, AT WHICH, I EITHER "FELT" THE ENGINE STOP, OR I REALIZED IT WHEN I WENT TO PROCEED AFTER THE STOP AND GOT NO REACTION FROM THE CAR WHEN I HIT THE GAS AND TRIED TO PROCEED ON MY WAY. THESE TIMES, I SIMPLY TURNED OFF THE IGNITION, AND STARTED THE ENGINE AGAIN. I DON'T REMEMBER AND DIDN'T TAKE NOTE OF WHETHER ALL ELECTRICAL HAD TURNED OFF OR NOT. BUT THE MOST RECENT TIME THIS HAPPENED WAS VERY CONCERNING. IT WAS JULY 10TH, APPROXIMATELY 11PM, AND I WAS DRIVING ON A LOCAL BOULEVARD AT APPROXIMATELY 40-45MPH WHEN, AGAIN, THE ENGINE JUST STOPPED. THIS OF COURSE, DISABLED POWER STEERING AND POWER BRAKES. HEADLIGHTS AND RADIO CONTINUED TO WORK. THANKFULLY, I WAS ABLE TO SAFELY PULL OVER AND TURN ON MY HAZARDS. I THEN TURNED OFF THE IGNITION, AND WAS ABLE TO START THE ENGINE AGAIN. THE CAR HAS NOT REPLICATED THE ISSUE SINCE THEN, BUT I HAVE TO CONSIDER THIS WHEN I TAKE MY FAMILY FOR A DRIVE/TRIP. I HAVE TO CONSIDER THEIR SAFETY, AND THE THOUGHT THAT IT COULD JUST STOP IN THE MIDDLE OF A TURN OR AT HIGH SPEEDS ON THE FREEWAY, OR BOTH, IS VERY CONCERNING. THE FACT THAT THE ENGINE JUST STOPS, (AND DOESN'T SPUTTER OR SHUDDER OR SHAKE TO A STOP) MAKES ME BELIEVE THIS IS AN ELECTRICAL PROBLEM.
NHTSA ODI 11374767
Nov 15, 2020Electrical systemEngine
ON TWO OR THREE OCCASIONS IN THE LAST YEAR, WHEN I GO TO START THE ENGINE, THE ENGINE CRANKS MANY TIMES, BUT WON'T START. I WOULD TYPICALLY BELIEVE THIS TO BE A "NO FUEL TO THE ENGINE" ISSUE OR "NO SPARK", BUT ONCE I'M ABLE TO STOP THE CAR FROM CRANKING (WHICH HAS BEEN AN ISSUE) AND ATTEMPT TO START THE ENGINE AGAIN, IT DOES SO WITHOUT INCIDENT. IT MAKES ME THINK THAT THERE IS AN ELECTRICAL ISSUE IN THE IGNITION SYSTEM. THERE IS NO RHYME OR REASON AS TO WHEN THIS HAPPENS OR MAY HAPPEN.
NHTSA ODI 11374770
Nov 9, 2020Engine
THE ENGINE LIGHT IS ILLUMINATED SO WE TOOK IT FOR DIAGNOSIS TO A JEEP/CHRYSLER DEALERSHIP FOR DIAGNOSIS. THE DIAGNOSIS FOR MY VEHICLE IS LOW COMPRESSION IN CYLINDERS #1 AND #2 CAUSING A MISFIRE. THE CODE IS P0302. THE IRONY OF THIS DIAGNOSIS IS THAT CHRYSLER KNOWS ALL ABOUT THIS PROBLEM AND HAS ISSUED A CYLINDER HEAD EXTENSION WARRANTY FOR ONLY THE LEFT SIDE OF THE ENGINE. MEANING THAT CHRYSLER WILL REPAIR THE LEFT SIDE (UNDER WARRANTY) BUT WILL NOT WARRANTY THE RIGHT SIDE OF THE ENGINE THAT SUFFERS FROM THE SAME PROBLEM. CYLINDER #1 IS COVERED BY THE EXTENDED WARRANTY 10 YEARS 150,000 MILES AND CYLINDER #2 WAS COVERED UNDER THE ORIGINAL POWER TRAIN 5 YEARS 100,000 MILES AND WE ARE STILL UNDER 100,000 MILES ON THE VEHICLE. UNUSUAL WEAR AND FAILURE IN THE UPPER CYLINDERS AND VALVES ARE PERVASIVE PROBLEMS WITH 2011-13 JEEP GRAND CHEROKEES WITH THIS ENGINE I WAS ADVISED BY THE TECHNICIAN AT LARRY MILLER CHRYSLER THAT LKQ AND C&K DO NOT OFFER AFTERMARKET ENGINES FOR THIS MAKE AND MODEL SO THE FACTORY MOTOR SEEMS TO BE OUR ONLY HOPE. WE HAVE SUBMITTED A CLAIM TO CHRYSLER CORP AND AM GETTING THEIR "GENERIC AUTOMATIC EMAIL THAT STATES OUR CLAIN HAS BEEN CLOSED". ONE REPRESENTIVAE EVEN ASKED US TO SUBMIT THE STAMPED WORK ORDER AND ANY RECEIPTS, WHICH WE DID 10 DAYS AGO. TODAY WE CALLED TO ASK ABOUT OUR CLAIM AND ARE BEING TOLD IT HAS BEEN CLOSED AND THEY HAVE NOT GOVEN US ANY EXPLANATION OTHER THAN IT IS OUTSIDE THE WARRANTY. HOW CAN 1 SIDE OF THE ENGINE BE COVERED BUT THE OTHER SIDE IS NOT? WE BASICALLY HAVE TO PAY FOR A WHOLE NEW ENGINE AND LABOR COSTS TO THE TUNE OF $8,000. THIS VEHICLE HAS ALREADY HAD MULTIPLE RECALLS AND REPAIRS AND WE ARE DEVASTATED AT THIS POINT BECAUSE THIS ENGINE ISSUE IS EMOTIONALLY AND FINANCIALLY RUINING OUR FAMILY.
NHTSA ODI 11373874
Oct 19, 2020EngineFuel system
MY WIFE WAS STRANDED WHEN THE ENGINE STOPPED AND WILL NOT RESTART. MECHANIC MADE US AWARE HE CANNOT FIX AS THIS IS AN ISSUE UNDER AN OPEN RECALL FOR THE VEHICLE SINCE NOVEMBER 2019. I CALLED A JEEP SERVICE CENTER WHO SAID THEY CANNOT APPLY THE RECALL WORK BECAUSE JEEP/FIAT HAVEN'T MADE THE PARTS AVAILABLE. MEANTIME WE NOW HAVE A JEEP WE STILL HAVE TO PAY FOR EVEN THOUGH IT CANNOT BE DRIVEN. THIS RECALL CAME OUT A YEAR AGO AND I AM TOLD ANOTHER YEAR COULD PASS BEFORE JEEP MAKES PARTS AVAILABLE TO SERVICE CENTERS. WHAT IN THE MEANTIME ARE IMPACTED JEEP OWNERS SUPPOSED TO DO, KEEP PAYING FOR VEHICLES THAT CANNOT BE DRIVEN? TWO YEARS BEING WITHOUT A VEHICLE IS COMPLETELY UNACCEPTABLE. (RECALL RELATED INCIDENT) TS WE HAD SHUT OFF THE ENGINE TO REFUEL AND THE ENGINE WOULD NOT RESTART, STRANDING US. OUR MECHANIC RULED OUT BAD GAS AND INDICATED THE TIPM HAS MALFUNCTIONED. RECALL 19V-813 ADDRESSES IT (JEEP'S RECALL FOR IT IS V62) BUT APPEARS ANOTHER YEAR WILL PASS BEFORE THE RECALL CAN BE DONE. THAT'S A YEAR AFTER THE RECALL WAS ANNOUNCED. AGAIN, UNACCEPTABLE.
NHTSA ODI 11365186
Oct 7, 2020EngineFuel system
MY 2012JEEP GRAND CHEROKEE WILL STALL AS I'M COMING TO A STOP. IT DOESN'T ALERT WITH ANY CODES WHEN THIS HAPPENS. IT IS NOW DOING THIS ON A DAILY BASIS. THE BODY SHOP INFORMED ME THAT A PART IS STILL NOT AVAILABLE FOR THIS ISSUE. IT STALLED TRINING ONTO A ON-RAMP, WHILE I WAS IN A ROUNDABOUT, AS I APPROACHED A STOP SIGN. IT IS HAPPENING AT DECELERATION. NO CODE IS SENT ANY TIME IT STALLS. THE MUSIC IS TILL PLAYING, ALL LIGHTS ARE STILL ON. I KNOW IT HAS STALLED BECAUSE THE POWER STEERING IS OUT AND ENGINE IS OFF. I PUT THE CAR IN NEUTRAL PRESS THE BREAK AND STARTED BUTTON TO MAKE IT GO AGAIN. TOTALLY NOT SAFE WHILE IN A ROUNDABOUT LET ALONE ANYTIME.
NHTSA ODI 11363244
Sep 8, 2020Electrical systemEngine
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT FROM TO TIME TO TIME THE VEHICLE FAILED TO START FROM A COLD START. THE CONTACT HAD TO WAIT AND ATTEMPT TO RESTART THE VEHICLE. AN INDEPENDNENT MECHANIC CHECKED THE VEHICLE AND FOUND NOTHING WRONG. THE MECHANIC SUGGESTED THAT THE CONTACT USE FUEL INJECTOR FLUID TO AID IN STARTING THE VEHICLE WHICH WORKED FOR A SHORT TIME. THE CONTACT CALLED STERLING HEIGHTS CHRYSLER DODGE JEEP RAM (40111 VAN DYKE AVE, STERLING HEIGHTS, MI 48313 (586) 413-9610) AND WAS PROMISED A CALLBACK THAT NEVER HAPPENED. THE RECURRED AND THE VEHICLE WAS RESTARTED AFTER NINE ATTEMPTS. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS AN INTERIM FIX HOWEVER, IT WAS NOT GUARANTEED TO FIX THE ISSUE. THE CONTACT RETRIEVED NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) WHILE RESEARCHING THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
NHTSA ODI 11353813
Sep 4, 2020Electrical systemEngineFuel system
2012 JEEP GRAND CHEROKEE. IN REGARDS TO FUEL PUMP RELAY SAFETY RECALL NHTSA RECALL #19V-813 & MANUFACTURER RECALL #V62. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. JEEP HAS EXPERIENCED SHUT-OFF WHILE DRIVING ON FREEWAY BUT NOBODY INJURED. BROUGHT VEHICLE TO DEALER AND THEY REPLACED FUEL RELAY AGAIN BUT WAS INFORMED THAT THERE IS STILL NO PART OR FIX FROM MANUFACTUER.
NHTSA ODI 11353182
Sep 3, 2020Electrical systemEngineFuel system
I WAS PASSING A SLOW MOVING TRUCK ON A 2 LANE HIGHWAY WHEN MY JEEP LOST POWER FOR SEVERAL SECONDS. I CAME VERY CLOSE TO A HEAD ON COLLISION. THE JEEP HAS HAD A NO START PROBLEM SINCE I PURCHASED IT 5 YEARS AGO. IT HAS BEEN IN DEALERSHIP SERVICE DEPARTMENTS MULTIPLE TIMES FOR THE ISSUE WITH NO RESOLUTION WHEN STILL UNDER WARRANTY. ALL ONLINE RESEARCH POINTS TO A DEFECTIVE TIPM AND THERE ARE RELATED RECALLS. THE CURRENT OPEN SAFETY RECALL IS NUMBER V62 WITH FCA FOR THE FUEL PUMP RELAY WHICH IS PART OF THE TIPM. THE LOSS OF POWER IS ONE ISSUE THAT CAN BE CAUSED BY THE FAULTY TIPM, AS WELL AS THE NO START PROBLEM MY JEEP HAS HAD THE ENTIRE TIME I'VE OWNED IT. I CONTACTED FCA RECALL ASSISTANCE CENTER AND OPENED A CASE, INFORMING THEM THAT I ALMOST HAD A HEAD ON COLLISION DUE TO THEIR DEFECTIVE PRODUCT WITH AN OPEN RECALL. THEY TOLD ME THERE WAS NOTHING THEY COULD DO BUT NOTIFY ME WHEN A FIX WAS AVAILABLE. THIS RECALL WAS ISSUE ALMOST A YEAR AGO AND INVOLVES LIFE SAFETY. I HAVE NO CHOICE BUT TO CONTINUE DRIVING A VEHICLE THAT ALMOST KILLED ME 2 DAYS AGO BECAUSE FCA REFUSES TO FIX A DEFECTIVE PART FOR SEVERAL YEARS.
NHTSA ODI 11352954
Sep 1, 2020Electrical systemEngine
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE HESITATED TO START HOWEVER, WAS STARTED AFTER SEVERAL ATTEMPTS. THE CHECK ENGINE AND AIR BAGS WARNING LIGHTS WERE ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PIEDMONT CHRYSLER DODGE JEEP RAM (4015 CLEMSON BLVD, ANDERSON, SC 29621 (864) 305-4234) WHO STATED THAT THE REMEDY PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11352488
Aug 11, 2020Transmission & drivetrainEngine
A FUEL PUMP RELAY FAILURE RESULT IN A NO-START CONDITION.
NHTSA ODI 11348665
Aug 9, 2020EngineFuel system
JEEP SENT A RECALL NOTICE WITHOUT HAVING A SOLUTION ON HAND. IT HAS BEEN 10 MONTHS SINCE THE RECALL. FUEL PUMP RELAY FAILURE CAN CAUSE MAJOR ACCIDENTS. MY VEHICLE HAS HAD CHECK ENGINE LIGHT SPONTANEOUSLY COME ON. I TOOK IT TO JEEP DEALERSHIP FOR A FIX AND THEY REFUSE TO DO ANYTHING ABOUT IT. I HAVE A SMALL CHILD IN THE SUV MOST OF THE TIME AND I AM CONCERNED FOR THE SAFETY OF THE CHILD. JEEP IS NOT WILLING TO WORK WITH ME ON A SOLUTION TO EITHER FIX THE VEHICLE OR SUPPLY A TEMPORARY REPLACEMENT UNTIL MY VEHICLE IS FIXED. PLEASE HELP!
NHTSA ODI 11344183
Aug 6, 2020Engine
AT APPROXIMATELY 120K MILES I BEGAN TO NOTICE A SLIGHT TICK COMING FROM THE DRIVER SIDE OF THE MOTOR. OVER THE NEXT 5K MILES I CHANGED THE OIL SEVERAL TIMES, SWAPPED PLUGS, COIL PACKS AND INJECTORS TO RULE OUT ANY POTENTIAL ISSUES. I ALSO DID A VISUAL INSPECTION OF THE EXHAUST MANIFOLDS. THE PROBLEM PERSISTED AND GOT WORSE. THERE WAS ALSO A CONSISTENT HESITATION UNDER MEDIUM TO HEAVY THROTTLE INPUT. I'M NOW AT 126K MILES AND HAD A CHECK ENGINE LIGHT - P0303 FOR CYLINDER 3 MISFIRE. I HAVE STARTED DISASSEMBLING THE MOTOR AND NOTICED THE LIFTER HAS SEIZED AND STARTED DESTROYING THE CAMSHAFT.
NHTSA ODI 11343733
Jul 27, 2020Electrical systemEngineFire
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING HOME THE ALTERNATOR FAILED AND CAUGHT ON FIRE. THE CONTACT PULLED OVER INTO A TIRE STOP AND THEY PUT OUT THE FIRE. THE VEHICLE WAS THEN TOWED TO A DEALER CLASSIC CHRYSLER DODGE JEEP RAM FIAT OF ARLINGTON (1111 I-20 FRONTAGE RD, ARLINGTON, TX 76018 682-206-3532). THEY STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THEY REPLACED THE ENGINE AND THAT CAUSED DAMAGE TO THE VEHICLE COMPUTER. THE BURNT ALTERNATOR AND PCM WERE REPLACED AS WELL. THESE REPAIRS WERE AT THE CONTACT'S EXPENSE. THE MANUFACTURER STATED THE SAME THAT THERE WAS NO RECALL AND GAVE THE CONTACT A CASE NUMBER. THEY CALLED THE CONTACT BACK LATER AND SAID THEY WOULD NOT DO ANYTHING ELSE FOR THE CONTACT. THE FAILURE MILEAGE WAS 140,000. *BF *AS
NHTSA ODI 11341634
Jul 24, 2020Electrical systemEngine
TL* THE CONTACT OWNS A 2012 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50-55 MPH, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO HUNTER DODGE CHRYSLER JEEP RAM (1130 AUTO MALL DR, LANCASTER, CA 93534(661) 948-8411) WHO STATED THAT THE REMEDY PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE *BF *AS
NHTSA ODI 11341294
Jul 22, 2020Electrical systemEngine
IN 2019 MY ENGINE LIGHT WENT ON WITH CODE P0520 - OIL PRESSURE SENSOR. I REPLACED THE OIL PRESSURE SENSOR AND THE ENGINE LIGHT CAME BACK ON A MONTH LATER WITH THE SAME CODE P0520, SO I REPLACED THE OIL PRESSURE SENSOR FOR A SECOND TIME. LESS THAN A MONTH LATER I BEGAN GETTING A GENERIC CODE P06DD. I HAVE SENSE REPLACED THE OIL PRESSURE SENSOR A 3RD TIME ALONG WITH THE OIL FILTER HOUSING AND OIL PUMP. IT WAS FINE FOR ABOUT A WEEK BUT THEN CODE P0520 - OIL PRESSURE SENSOR RETURNED. THERE ISSUE IS NOT MECHANICAL AND NO ONE HAS BEEN MECHANICAL AS ALL OF THE PARTS ASSOCIATED WITH THE CODE HAVE BEEN REPLACED REPEATEDLY. NOBODY IS ABLE TO RESOLVE IT AND I CANNOT PASS INSPECTION UNTIL THEY DO.
NHTSA ODI 11340916
Jul 1, 2020SteeringBrakesEngine
THE ENGINE STALLED COMPLETELY WHILE I WAS AT A TRAFFIC SIGNAL, PREPARING TO MAKE A TURN ONTO A BUSY HIGHWAY. LOSS OF POWER TO BRAKES & STEERING SINCE THE ENGINE COMPLETELY SHUT DOWN. I SHIFTED THE VEHICLE INTO PARK, STARTED THE ENGINE AGAIN, SHIFTED INTO DRIVE BUT THE VEHICLE WOULD NOT MOVE. EVENTUALLY (IN A MATTER OF SECONDS) THE VEHICLE LUNGED FORWARD AND I WAS ABLE TO SAFELY DRIVE HOME.
NHTSA ODI 11331892
Jun 22, 2020Electrical systemEngine
TL* THE CONTACT OWNS A 2012 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THE WHILE HIS SISTER WAS DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO SOUTHERN CHRYSLER JEEP - GREENBRIER (414 S. MILITARY HWY, CHESAPEAKE, VA 23320, (757)424-4600) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
NHTSA ODI 11330164
May 22, 2020Electrical systemEngine
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE EXPERIENCED A SLIGHT HESITATION WHILE DRIVING. THE CONTACT CALLED TELEGRAPH CHRYSLER DODGE JEEP RAM (12000 TELEGRAPH RD, TAYLOR, MI 48180, (734) 309-7247) AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR
NHTSA ODI 11325544
May 13, 2020Electrical systemEngine
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE CONTACT CALLED CLARK CRAIN CHRYSLER DODGE JEEP RAM (7245 US-61, ST FRANCISVILLE, LA 70775, (225)635-2900) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11324394
Apr 8, 2020EngineFuel system
VEHICLE STALLS UPON IGNITION. IT WILL SOMETIMES NOT START AGAIN FOR A MINUTE OR TWO. THE START PROBLEMS ARE WORSENING AS TIME PASSES. VEHICLE IS STATIONARY WHEN THIS PROBLEM OCCURS.
NHTSA ODI 11320486
Apr 7, 2020Electrical systemEngine
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45-50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT PULLED OVER TO THE SIDE OF THE ROADWAY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT AFTER APPROXIMATELY AN HOUR OF SHIFTING SEVERAL ELECTRICAL WIRES THE VEHICLE RESTARTED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS
NHTSA ODI 11320412
Mar 19, 2020SteeringSpeed controlEngine
THIS IS MY THIRD TIME EXPERIENCING THIS SYSTEM FAILURE. EACH TIME WHILE DRIVING AND THE VEHICLE IN MOTION, THE TRUCK SHUTS OFF. EACH TIME THIS HAS ALMOST CAUSED AN ACCIDENT AS I WAS TURNING ONTO A STREET. THE FIRST TIME IT SHUT OFF IN THE MIDDLE OF DRIVING WAS AS I EASY SLOWING DOWN TO STOP AT A RED LIGHT AND LOST ALL CONTROLS AS THE VEHICLE DIED. I DID NOT ACCIDENTALLY TOUCH ANYTHING. THIS IS EXTREMELY DANGEROUS AND SOMETHING NEEDS TO BE DONE BOUT IT ASAP. IT TURNS OFF UNWARRANTED WHILE DRIVING. I HAVE TO PUT THE VEHICLE IN PARK AND PRESS THE START BUTTON TO TURN THE VEHICLE BACK ON. I DO NOT KNOW WHAT PART IS CAUSING THIS PROBLEM. IT HAPPENS OUT OF NOWHERE OCCASIONALLY AND NOT EVERYDAY EITHER.
NHTSA ODI 11318755
Mar 6, 2020Electrical systemEngine
THE JEEP HAS STALLED SEVERAL TIMES. IT HAS HAPPENED MORE THAN A FEW TIMES. USUALLY HAPPENS WHEN COMING TO A STOP AT LIGHT/STOP SIGN. HOWEVER THE SCARIEST TIME WAS WHEN THE ENGINE UNEXPECTEDLY TURNED OFF WHILE DRIVING ABOUT 45-50 MPH ON STREET. WIFE ABLE TO BRING THE JEEP TO A COMPLETE STOP AND RESTART. TOOK TO DEALERSHIP AND WERE TOLD CHRYSLER IS AWARE OF ISSUE. THERE IS GOING TO BE A RECALL AS SOON THEY HAVE A FIX.
NHTSA ODI 11316564
Mar 3, 2020EngineFuel system
VEHICLE HAS NO DIAGNOSTIC CODES SHOWING UP BUT HAS STALLED ON US SEVERAL TIMES ALMOST CAUSING ACCIDENT TWICE NOW. ALSO PULSATES AT SPEEDS AROUND 45 AND AGAIN AT 60MPH. SINCE THE LAST STALL IT NOW HAS A VERY ROUGH IDLE. WE HAVE CALLED DEALERSHIP ABOUT RECALL AND THEY STATE YES THERE IS ONE BUT THEY DO NOT HAVE A FIX. ARE WE SUPPOSED TO JUST KEEP DRIVING WITH THESE SAFETY ISSUES ? VEHICLE WILL STALL WHILE AFTER DRIVING COMING TO A STOP AT LIGHT. WE LOSE STEERING ABILITY AND BRAKING. WE ARE USUALLY GOING STRAIGHT AND ON CITY STREET OR COMING OFF FREEWAY
NHTSA ODI 11315934