What 1,637 owners told NHTSA about the 2012 Jeep Grand Cherokee Srt

WHILE DRIVING LOCALLY ON A CITY STREET, HEARD A LOW WHINING SOUND, FOLLOWED BY THE DASHBOARD BATTERY WARNING LIGHT BEING ILLUMINATED. SOUND INCREASED AND DECREASED WITH VEHICLE SPEED. DROVE IMMEDIATELY HOME, LESS THAN A MILE, PARKED THE VEHICLE, OPENED THE HOOD AND ISOLATED THE LOCATION OF THE WHINING SOUND TO THE ALTERNATOR AREA. AT THIS TIME I COULD ALSO SMELL A BURNING ODOR (BEING AN ELECTRICIAN).I PUT A METER TO THE BATTERY TERMINALS AND RECORDED A VOLTAGE OF 11.5,INDICATING THAT THE ALTERNATOR HAD FAILED. THERE WERE NO VISIBLE SIGNS OF SMOKE THAT I COULD SEE AS THE TIME WAS ABOUT 9PM. BUT THE SMELL OF AN ELECTRICAL ISSUE WAS CLEARLY PRESENT.

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YESTERDAY MY JEEP ENGINE TURNED OFF TWICE WHILE DRIVING ON CITY ROADS. THIS HAPPENED IN THE MORNING ON MY WAY TO WORK AND AT NIGHT ON MY WAY HOME FROM DINNER. LUCKILY THIS HAPPENED ON CITY ROADS EITHER BEFORE GETTING ON THE HIGHWAY OR AFTER GETTING OFF THE HIGHWAY, AS I TAKE THE HIGHWAY DAILY FOR WORK. CONINCIDENTSLLY BOTH INSTANCES HAPPENED WHILE ATTEMPTING TO TURN RIGHT. I DID NOT HEAR THE ENGINE TURN OFF WHILE DRIVING, BUT NOTICED BECAUSE AS I WAS ATTEMPTING TO TURN THERE WAS NO POWER STEERING. THE RADIO, DASH AND INTERIOR LIGHTS NEVER FLICKERED OR TURNED OFF WHEN THE INGINE STALLED. AGAIN, LUCKILY I WAS NOT AT A HIGH SPEED WHEN THIS HAPPENED AND PUT ON MY HAZARDS AND WAS ABLE TO SLOWLY COME TO A STOP WITH THE BRAKES BUT THEY WERE VERY SLOW TO REACT. I PUT THE CAR BACK IN PARK AND STARTED IT RIGHT UP BOTH TIMES. VERY SCARY EXPERIENCE TO HAVE THE ENGINE JUST SHUT OFF IN THE MIDDLE OF TRAFFIC AND PANIC TO AVOID AN ACCIDENT FROM OCCURRING.

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE ENGINE MADE AN ABNORMAL GRINDING SOUND WHEN THE VEHICLE WAS STARTED. THE CONTACT CALLED SHARP MOTOR COMPANY (FORD DEALER) OF TENNESSEE (1516 W COLLEGE ST, PULASKI, TN 38478, (931) 363-2533) AND WAS INFORMED THAT THE VEHICLE WOULD NOT BE SERVICED BECAUSE A RECALL DID NOT APPEAR ON NHTSA.GOV. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 127,000.

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JEEP WAS HAVING BRAKE PROBLEMS. REPLACED ALL THE BRAKES THIS SPRING AND STILL HAVING A PROBLEM. TOOK THE JEEP IN TO THE DEALER IN JUNE TO HAVE THE BRAKE BOOSTER LOOKED AT, SAID IT WAS FINE. SINCE THEN THE BRAKES HAVE BEEN GETTING WORSE. TODAY I CRASHED INTO THE FRONT OF MY HOUSE. THERE IS SOMETHING WRONG WITH THE BRAKE BOOSTER, LIKE I TOLD JEEP BACK IN JUNE. THIS SAME THING IS HAPPENING ON MANY OTHER JEEPS. PLEASE SOMETHING HAS TO BE DONE. THE DEALERSHIP IS SAYING THEY LOOKED AT THE "SPLASH SHEILD" UNDER THE RECALL AND SINCE NOTHING WAS WRONG THEY ARE NOT RESPONSIBLE FOR ANYTHING ELSE ON THE BOOSTER. PLEASE READ OTHER JEEP OWNERS HAVING THE SAME PROBLEM. HTTPS://JEEPGARAGE.ORG/F73/MORE-BRAKE-BOOSTER-INTRIGUE-186178.HTML#/TOPICS/186178?PAGE=3. I TOOK THE MASTER CYLINDER OFF AND THERE IS A BUNCH OF RUST INSIDE THE BOOSTER. IT'S A CLOSED SYSTEM, DEBRIS SHOULDN'T BE BUILDING UP OR RUST SHOULDN'T BE GETTING IN THERE. MAYBE THIS WAS CAUSED FROM THE SPLASH SHIELD AND WATER GOT INSIDE?

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WELDING ON THE REAR OF THE VEHICLE WAS RUSTED. AS A RESULT, THE ENTIRE REAR FRAME OF THE VEHICLE BECAME DETACHED. THE VEHICLE WAS TOWED TO LITHIA JEEP DODGE OF BRYAN COLLEGE STATION (301 N EARL RUDDER FWY, BRYAN, TX 77802, (979) 213-5361) TO BE DIAGNOSED, BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 100,000.

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RACK AND PINION LEAKING POWER STEERING FLUID IN COLD WEATHER

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TAKATA RECALL . CARBON FIBER TRIM ON THE INTERIOR HAS PEELED OFF.

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CAR HAS A HARD TIME STARTING AFTER SITTING, THEN WON'T START AT ALL, HAVE TO WAIT 30-40 MINUTES ETC... (TIPM)

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TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS NOT EXPERIENCING ANY FAILURES UNTIL THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM) AND 17V435000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND SUDDENLY STALLED BEFORE ENTERING THE HIGHWAY. THE FAILURE HAD OCCURRED THREE TIMES PREVIOUSLY. THE POLICE DEPARTMENT HAD TO ASSIST WITH TOWING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TOWED TWICE BEFORE BY A WARRANTY COMPANY. THE DEALER (KELLY JEEP CHRYSLER DODGE RAM, 175 PELHAM ST, METHUEN, MA 01844, (978) 683-8775) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE AFTER THE RECALL REPAIR FAILED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

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I'VE NOTICED LATELY THAT WHILE MAKING TURNS IN MY OVERLAND SUMMIT WITH A 5.7L HEMI, THAT THE JEEP WILL STALL OUT AND DIE IN THE MIDDLE OF THE MANEUVER. THIS ONLY HAPPENS WHEN MAKING TURNS. I HAVE TO SHIFT INTO NEUTRAL AND APPLY THE BRAKES AND PRESS THE PUSH START TO TURN THE ENGINE BACK OVER. IT ALWAYS STARTS BACK UP BUT THIS IS STARTING TO BECOME A REAL CONCERN. I ASKED 2 DIFFERENT DODGE CHRYSLER JEEP SUPERVISORS ABOUT THIS AND THEY CLAIM TO HAVE NEVER HEARD OF ANYTHING LIKE THIS, EVEN THOUGH THERE IS AN ACTIVE RECALL FOR THIS VERY THING. THEY NOW SAY MY VEHICLE WASN'T AFFECTED EVEN THOUGH THE SYMPTOMS ARE THE EXACT SAME THING.

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OUR 2012 JEEP GRAND CHEROKEE OVERLAND HAS STARTED CUTTING OFF WHILE IN DRIVE, WITHOUT WARNING. THERE ARE NO INDICATOR LIGHTS ON AND THE RADIO CONTINUES TO PLAY AS NORMAL. THE ONLY WAY YOU KNOW THE VEHICLE IS OFF IS BY LOOKING AT THE RPM DISPLAY NOW AT ZERO OR BECAUSE YOU CAN NO LONGER USE THE POWER STEERING. AFTER PUTTING THE VEHICLE IN PARK AND RE-PUSHING THE START BUTTON, THE VEHICLE STARTS UP AS NORMAL. THIS ISSUE HAS HAPPENED ON FIVE (5) OCCASIONS AND IS THE SCARIEST THING EVER!! AFTER THE FIRST TIME THIS HAPPENED, WE TOOK THE VEHICLE TO THE DEALERSHIP TO BE TOLD THERE WEREN'T ANY CODES COMING UP TO SIGNIFY THAT THERE WAS A PROBLEM WITH THE VEHICLE AND A TUNE UP WAS SUGGESTED. WE WENT MONTHS WITHOUT THE ISSUE OCCURRING, BUT IT HAS STARTED HAPPENING AGAIN. WE'VE ENCOUNTERED THIS ISSUE ON CITY STREETS AND ONCE WHILE TAKING THE OFF RAMP ON THE HIGHWAY.

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THE PAINT ON THE INSIDE OF THE HOOD IS BUBBLING. I BELIEVE IT IS DUE TO IRON CONTAMINATION FROM THE FACTORY. IT DIDN'T START BUBBLING BAD UNTIL RECENTLY. JEEP HAS HAD THIS PROBLEM NUMEROUS TIMES AND IVE SEEN HOODS REPLACED OVER THIS. HOWEVER, MY FACTORY WARRANTY HAS SINCE EXPIRED AND THE MANUFACTURER REFUSED TO HELP ME. I WAX AND POLISH THE CAR ANNUALLY SO THIS IS COMPLETELY SURPRISING TO ME

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WHEN SLOWING THE VEHICLE IT WILL JUST SILENTLY SHUTS OFF. THIS HAPPENS USUALLY AT THE SAME 5 PLACES, 3 OF THEM WHEN SLOWING TO MAKE A RIGHT HAND TURN IN AN S TURN AND THE OTHER 2 GOING STRAIGHT SLOWING TO STOP TO MAKE A LEFT TURN ACROSS TRAFFIC. I FEEL LIKE IT'S A COMBINATION OF BRAKING, STEERING WHEEL AND WHEN ITS SHIFTING INTO 1ST SINCE I'M EITHER IN A STOPPING SITUATION OR S TURN SITUATION. WHEN THIS HAPPENS I LOOSE STEERING AND BRAKES CAUSING ME TO GO INTO THE OPPOSITE LANE OF TRAVEL HEAD ON. THERE HAVE BEEN RECALLS ON THE ALTERNATOR FOR MY VEHICLE BUT MINE HAS NEVER BEEN INCLUDED. THERE HAS BEEN A RECALL FOR A SENSOR THAT HAS BEEN COMPLETED BUT DID NOT SOLVE THE PROBLEM. THIS IS A SERIOUS ISSUE, MY CHANCE FOR A HEAD ON COLLISION IS VERY VERY SCARY. THIS HAPPENS ABOUT 6-10 TIMES A WEEK.

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I BOUGHT THIS VEHICLE USED & NO PROBLEMS UNTIL THE RECALLS COME ROLLING IN BUT HAD A CYLINDER 2 MISFIRE AT 132,000 MILES OK CONTACTED DEALERSHIP & IT WAS FIXED, BUT FOUND OUT THIS WAS THE 2ND TIME THIS HAS HAPPENED AMONGST FINDING OUT THE WHOLE ENGINE HAD TO BE REPLACED FROM THE FACTORY. I'M NOW 161,334 MILES & HAVE A CYLINDER 2 MISFIRE AGAIN. IF IT FAILS COMPRESSION TEST AGAIN THIS WILL BE A 3RD TIME THE HEAD HAS FAILED & I'M PAST JEEP'S EXTENDED WARRANTY TO COVER IT. APPARENTLY JEEP HAS NOT FIXED THEIR FLAW. IT SPITS AN SPUTTERS, IDLES ROUGH SOMETIMES & I ALWAYS DO MY MAINTENANCE WHEN IT'S NEEDED. IT DOES IT WHEN I'M MOSTLY PARKED BUT I CAN FEEL IT WHEN I'M STOPPED & IDLING.

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RACK AND PINION STERLING DEFECT NEED TO BE REPLACED 12500 MILES ONLY ON CAR

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4 TIMES IN THE LAST 3 WEEKS, THE LAST TIME JUST TODAY, AS I WAS DECELERATING AND TURNING RIGHT WHILE GETTING OFF HIGHWAYS ONTO EXIT RAMPS, THE STEERING WHEEL FELT LIKE IT LOCKED - THE POWER STEERING TURNED OFF, AS DID THE POWER BRAKES - I HAD TO COAST, AND THE RPMS SHOWED 0, ALTHOUGH ALL THE LIGHTS WERE STILL ON. I WAS FORCED TO PUT THE CAR IN PARK - WHILE STILL ON THE EXIT RAMP - TURN OFF THE CAR AND TURN IT ON AGAIN TO GET IT TO DRIVE NORMALLY. WHICH IT DID, AS IF NOTHING HAD HAPPENED. BUT IT'S UNNERVING AND CERTAINLY UNSAFE, AND A QUICK SEARCH ON THE INTERNET REVEALS IT SEEMS TO HAPPEN QUITE FREQUENTLY TO OTHER JEEP GRAND CHEROKEE 2012 DRIVERS.

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CAR COMPLETELY SHUT OFF. NO POWER TO ENTIRE CAR. FOUND OUT IT WAS A FAULTY ALTERNATOR THAT WAS UNDER RECALL.

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LEATHER DASH COVER PEELING UP, BUBBLES LIFTING HEATER VENTS COVERS AND TRIM. AFFECTS VISION. FAILURE STARTED 5/2017

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THE TRUCK CONTINUES TO STALL WHILE OPERATING AND DOES NOT TURN OVER WHEN TRYING TO RESTART. THIS PREVENTS A QUICK REACTION TO BEING STALLED WHEN SLOWING TO ENTER OR EXIT AT AN INTERSECTION. ON MOST OCCASIONS, THE CAR WILL NOT START AND CONTINUES TO CRANK WHEN EITHER USING THE PUSH START, MANUAL KEY FOB, OR AUTO START. IT CANNOT BE MOVED ONCE STALLED. IF YOU ATTEMPT TO RESTART TOO QUICKLY OR AFTER SEVERAL ATTEMPTS, IT WILL FLOOD. THIS SAME ISSUE WAS INCLUDED IN A PREVIOUS RECALL FOR THE FUEL PUMP RELAY. HOWEVER, IT DID NOT RESOLVE THE ISSUE. THE SAME BEHAVIOR IS EXPERIENCED AND IS VERY DANGEROUS. TO PROVIDE HISTORY OF FAILED RECALLS, THE BRAKE SHIELD RECALL WAS CORRECTED BY TWO SEPERATE RECALLS AND WAS ALSO A VERY DANGEROUS SAFETY ISSUE THAT PREVENTS DRIVER CONTROL OVER THE VEHICLE WHEN STOPPING. THE STALLING OCCURS WHEN COMING TO A STOP OR STOPPING, AND WHEN PERFORMING STRONG TURNS. THESE TYPES OF TURNS ARE DONE FREQUENTLY AT INTERSECTIONS WITH ON COMING TRAFFIC. IT IS VERY DANGEROUS BECAUSE YOU DON'T EVEN HAVE THE ABILITY TO RESTART THE VEHICLE TO ESCAPE THE DANGER.

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LEATHER DASH COMING UP AND FORCING PLASTIC HEATER COVERS TO COME INTO SIGHT OF VIEW WHILE DRIVING, ALL CARBON FIBER TRIM AROUND DASH AND ALL DOORS IS NOT STICKING AND HAS CUT, POKED AND INJURED OTHER AND MYSELF. SOME OF THE TRIM IS VARY POINTY AND REALLY SHARP AND IF DOES NOT STAY DOWN MAKES A RISK OF IMPALING SOMEONE, POKING OUT AN EYE OR WORSE. WAS TOLD A RECALL WAS ON IT AND ALREADY PERFORMED, BUT CLEARLY WAS NOT FIXED EVEN AFTER RECALL. DEALERSHIP WANTS TO CHARGE ALOT OF MONEY TO REPAIR SINCE THEY SAY IT WAS ALREADY IN FOR THE SAME RECALL.

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THE FUEL PUMP WAS REPLACED PER RECALL AND NOW THE NEW EXTERNAL FUEL PUMP IS COMPLETELY FAILED AND MY JEEP WON'T START AT ALL. SOMETIMES IT WILL START AND OTHER TIMES I WILL BE DRIVING DOWN THE ROAD OR HIGHWAY AND THE VEHICLE WILL JUST STALL AND TURN OFF ON ME. SOMEONE HAS TO DO SOMETHING ABOUT THIS.

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1. JEEP DIES FOR NO REASON WHEN DECELERATING IT HAPPENS AT HIGHWAY SPEEDS WHEN TAKING THE FOOT OF THE GAS IT LAST HAPPENED ON HIGHWAY 1 ON A BIG CURVE, STEERING AND BRAKES LOST POWER ON A CLIFF SIDE ROAD.(SCARED ME AND THE FAMILY 1/2 TO DEATH) IT HAS HAPPENED ON THE DUMBARTON BRIDGE IN COMMUTE TRAFFIC IT ALSO HAPPENS WHEN DECELERATING ON OFF RAMPS OR COASTING TO STOP LIGHTS. YOU NEED TO COMPLETELY STOP THE CAR PUT IT IN PARK AND PRESS ON THE BRAKE TO RESTART IT. THIS IN TRAFFIC IS ALSO DANGEROUS JEEP SAYS 10 THINGS MAY CAUSE IT AND THEY WILL NOT FIX TRY ANY OF THEN BECAUSE THEY CANNOT PINPOINT WHICH ONE IT IS. 2. CRUISE CONTROL SLAMS ON THE BREAKS FOR NO REASON. ANOTHER DANGEROUS PROBLEM NO CARS IN FRONT OF ME, OPEN HIGHWAY, NO OVERHEAD BRIDGES OR GUARD RAILS IN SIGHT AND THE BRAKES SLAM ON.

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THIS JEEP HAD THE FUEL PUMP RECALL DONE ON IT WHICH WAS FOR THE TIPM RELAY BUILT IN FAILS CAUSING THESE JEEPS AND DURANGOS TO STALL OUT. WELL NOW THE WHOLE MODULE IS BAD PER THE DEALER. THIS FAILURE IS WORST THAN THE RELAY FAILURE. THE JEEP STALLED OUT WHILE BEING PARKED AND WOULD NOT START AGAIN ALSO WHILE NOT WORKING SITTING IN MY GARAGE THE JEEP TRIED TO START ON ITS OWN AND LIGHTS AND HORN GOING OFF. JEEP WAS ALREADY SUED OVER THIS AND I HAVE BEEN READING FORMS WITH MANY OTHER CUSTOMERS STILL HAVING THIS ISSUE AND THESE MODULES SHOULD HAVE BEEN REPLACED NOT PLACING A BANDAID ON THE RELAY WHILE THE WHOLE MODULE IS GARBAGE WHICH IS NOW COSTING ME 1600 AND WE HAVEN'T BEEN ABLE TO DRIVE IT FOR A MONTH SINCE SHE WAS SCARED TO BE LEFT STRANDED OR HAVING THE CAR STALL WHILE DRIVING. PLEASE BRING THIS UP WITH THEM I ALREADY EMAILED ASKING FOR HELP ON THIS PROBLEM SINCE THEY NEVER ADDRESSED IT THE FIRST TIME IT WAS BROUGHT UP.

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PER RECALL P54 EXTERNAL FUEL PUMP RELAY WAS REPLACED BY DEALER. THAT EXTERNAL RELAY HAS NOW FAILED AND THE VEHICLE STALLED DRIVING DOWN THE ROAD. OWNER WAS ABLE TO CONTROL VEHICLE AND DRIVE TO ROAD SIDE. EXTERNAL RELAY NEEDS TO BE REPLACED WITH A BETTER DESIGN OR OPTION TO PREVENT A CRASH.

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THE VEHICLE HAS NOW HAD IT'S 3RD WATER PUMP REPLACEMENT, JEEP HAS PUT A WARRANTY EXTENSION ON THE WATER PUMP'S FOR THE 13-17 MODEL YEARS AND I HAVE A 2012 WITH THE SAME EFFECTED PART AND JEEP REFUSE'S TO PAY FOR SOMETHING THEY KNOW ITS A PROBLEM, THEY WON'T DO ANYTHING FOR ME AND I HAVE HAD TO HAVE IT FIXED BY AN INDEPENDENT REPAIR SHOP. THE WARRANTY EXTENSION IS X73 FROM JEEP.

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