What 1,637 owners told NHTSA about the 2012 Jeep Grand Cherokee Srt

4X4 ACTIVATE ALWAYS IN CITY STREET. SEAT BOTH FRONT VINIL BROKE, FLUID WATER ON THE ROOF BACK WHEN RAININ . SISTEM HIDRAULIC DONT LOWER THE JEEP. DIFICULT TO STARTER.

NHTSA ODI 11351996

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NHTSA ODI 11350766

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. SOON AFTER RECEIVING THE LETTER, THE CONTACT STATED THAT THE VEHICLE WOULD SHUTOFF WITHOUT WARNING SOON AFTER START-UP. HE ALSO STATED THAT AN ABNORMAL TICKING NOISE COULD BE HEARD UPON START OF ENGINE. THE NOISE WOULD CONTINUE WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE FAILURE COULD POSSIBLY BE LINKED TO THE FUEL PUMP RELAY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER HAD BEEN NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11350657

TLA* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NETS CAMPAIGN NUMBER: (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452; (877) 475-0721) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT AND WIFE BOTH HAD EXPERIENCED A FAILURE. VINE TOOL CONFIRMS PARTS NOT AVAILABLE. *DAD CONSUMER STATED VEHICLE WOULD STALL WHEN PULLING AWAY FROM THE STOP SIGN LEAVING THEM BROADSIDE TO ONCOMING TRAFFIC.*JB

NHTSA ODI 11350667

THE FUEL GAUGE ON MY VEHICLE WAS NOT WORKING. I TOOK THE CAR TO BERGLUND JEEP CHRYSLER DODGE RAM DEALERSHIP IN ROANOKE, VA FOR RECALL 19V-813 (MANUFACTURER RECALL V62), JUST IN CASE THE FUEL PUMP RELAY WAS CAUSING THE ISSUE. THEY REFUSED TO PERFORM THE RECALL DUE TO LACK OF AVAILABILITY OF THE PART, THOUGH I WAS TOLD THAT THE PART WOULD TAKE 5-7 DAYS TO ARRIVE WHEN I MADE THE INITIAL APPOINTMENT. THEY ALSO DID NOT PERFORM AN INTERIM REPAIR TO ADDRESS FUEL PUMP FAILURE (THEY OFFERED TO FIX THE FUEL PUMP FOR $2100). THE DEALERSHIP REFUSED ANY FURTHER COMMUNICATION TO ADDRESS MY QUESTIONS AND CONCERNS ABOUT THE RECALL/WHEN THE PART WOULD BE AVAILABLE.

NHTSA ODI 11350057

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL PUMP RELAY SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

NHTSA ODI 11349476

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11349843

V62 FUEL PUMP RELAY RECALL WAS ISSUED IN NOVEMBER, 2019. RECALL STATED FAILURE OF V62 COULD CAUSE THE3 VEHICLE ENGINE TO STOP WORKING. IT IS NOW TEN MONTHS LATER, AND FCA STILL DOES NOT HAVE THE REMEDY.

NHTSA ODI 11348769

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED SHAKER'S CHRYSLER DODGE JEEP RAM (1230 MAIN ST, WATERTOWN, CT 06795, (860) 417-1000) WHERE THEY INFORMED THE CONTACT THAT THERE WERE NO PARTS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NOT A TIME FRAME FOR THE PARTS TO BE AVAILABLE. VIN TOOL CONFIRM PARTS NOT AVAILABLE.*DT*AS

NHTSA ODI 11348810

A FUEL PUMP RELAY FAILURE RESULT IN A NO-START CONDITION.

NHTSA ODI 11348665

JEEP SENT A RECALL NOTICE WITHOUT HAVING A SOLUTION ON HAND. IT HAS BEEN 10 MONTHS SINCE THE RECALL. FUEL PUMP RELAY FAILURE CAN CAUSE MAJOR ACCIDENTS. MY VEHICLE HAS HAD CHECK ENGINE LIGHT SPONTANEOUSLY COME ON. I TOOK IT TO JEEP DEALERSHIP FOR A FIX AND THEY REFUSE TO DO ANYTHING ABOUT IT. I HAVE A SMALL CHILD IN THE SUV MOST OF THE TIME AND I AM CONCERNED FOR THE SAFETY OF THE CHILD. JEEP IS NOT WILLING TO WORK WITH ME ON A SOLUTION TO EITHER FIX THE VEHICLE OR SUPPLY A TEMPORARY REPLACEMENT UNTIL MY VEHICLE IS FIXED. PLEASE HELP!

NHTSA ODI 11344183

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB CONSUMER STATED IT HAS BEEN HAPPENING MORE FREQUENTLY AND HAS NOT BEEN REPAIRED.*JB

NHTSA ODI 11343675

AT APPROXIMATELY 120K MILES I BEGAN TO NOTICE A SLIGHT TICK COMING FROM THE DRIVER SIDE OF THE MOTOR. OVER THE NEXT 5K MILES I CHANGED THE OIL SEVERAL TIMES, SWAPPED PLUGS, COIL PACKS AND INJECTORS TO RULE OUT ANY POTENTIAL ISSUES. I ALSO DID A VISUAL INSPECTION OF THE EXHAUST MANIFOLDS. THE PROBLEM PERSISTED AND GOT WORSE. THERE WAS ALSO A CONSISTENT HESITATION UNDER MEDIUM TO HEAVY THROTTLE INPUT. I'M NOW AT 126K MILES AND HAD A CHECK ENGINE LIGHT - P0303 FOR CYLINDER 3 MISFIRE. I HAVE STARTED DISASSEMBLING THE MOTOR AND NOTICED THE LIFTER HAS SEIZED AND STARTED DESTROYING THE CAMSHAFT.

NHTSA ODI 11343733

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SHIVELY MOTORS DODGE CHRYSLER JEEP RAM OF SHIPPENSBURG (608 W KING ST, SHIPPENSBURG, PA 17257, (717) 532-4136) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11343140

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, SHE FELT A VIBRATION UNDER THE FRONT DRIVER'S SEAT. THE CONTACT STATED WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE WHILE THE RPM REVVED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE CONTACT STATED THAT THE FAILURES WERE EXPERIENCED 3 TIMES. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO START, WITH AN ABNORMAL FUEL ODOR. THE VEHICLE WAS TAKEN TO VIVA DODGE CHRYSLER JEEP RAM LOCATED AT 8434 GATEWAY BLVD E, EL PASO, TX 79907, (915) 834-6300, WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

NHTSA ODI 11342571

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRIME CHRYSLER DODGE JEEP RAM (824 PORTLAND RD DIRECTIONS SACO, ME 04072-9672, (207) 282-4101) WAS CONTACTED AND CONFIRMED THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11341790

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING HOME THE ALTERNATOR FAILED AND CAUGHT ON FIRE. THE CONTACT PULLED OVER INTO A TIRE STOP AND THEY PUT OUT THE FIRE. THE VEHICLE WAS THEN TOWED TO A DEALER CLASSIC CHRYSLER DODGE JEEP RAM FIAT OF ARLINGTON (1111 I-20 FRONTAGE RD, ARLINGTON, TX 76018 682-206-3532). THEY STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THEY REPLACED THE ENGINE AND THAT CAUSED DAMAGE TO THE VEHICLE COMPUTER. THE BURNT ALTERNATOR AND PCM WERE REPLACED AS WELL. THESE REPAIRS WERE AT THE CONTACT'S EXPENSE. THE MANUFACTURER STATED THE SAME THAT THERE WAS NO RECALL AND GAVE THE CONTACT A CASE NUMBER. THEY CALLED THE CONTACT BACK LATER AND SAID THEY WOULD NOT DO ANYTHING ELSE FOR THE CONTACT. THE FAILURE MILEAGE WAS 140,000. *BF *AS

NHTSA ODI 11341634

MY CAR CONTINUES TO HAVE INTERMITTENT ISSUES WITH START. BUT I AM MOST CONCERNED ABOUT THE POTENTIAL FOR THE JEEP TO STALL AND CRASH WHILE THE IN DRIVING. I AM RISKING THE LIVES AND THE LIFE OF FAMILY AND FRIENDS EACH TIME I DRIVE THIS JEEP. THIS FULE PUMP RELAY SWITCH RECALL (V62) (NHTSA 19V-813) WAS ISSUED BACK IN NOVEMBER 2019. MY COMMUNICATIONS WITH KOONS CHRYSLER IN TYSONS CORNER VIRGINIA AND MOPAR HAVE NOT PRODUCED POSITIVE RESULT. THEY WILL NOT PROVIDE WITH A DATE FOR RESOLUTION. THIS IS MY ONLY TRANSPORTATION, SO I HAVE NO OTHER OPTIONS FOR TRANSPORTATION. I PRAY EACH TIME I DRIVE THIS VEHICLE THAT ME, AND MY PASSENGERS MAKE IT TO AND FROM OUR DESTINATIONS SAFELY. PLEASE HELP ME

NHTSA ODI 11341639

TL* THE CONTACT OWNS A 2012 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50-55 MPH, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO HUNTER DODGE CHRYSLER JEEP RAM (1130 AUTO MALL DR, LANCASTER, CA 93534(661) 948-8411) WHO STATED THAT THE REMEDY PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE *BF *AS

NHTSA ODI 11341294

I HAVE HAD SEVERE ELECTRICAL PROBLEMS WITH THIS CAR. THE CAR RANDOMLY SHUTS DOWN WHILE I AM DRIVING WHICH PUTS ME AND MY FAMILY IN VERY DANGEROUS SITUATIONS. IT LOOKS LIKE THERE IS A RECALL INTENDED TO ADDRESS THIS ISSUE BUT IT SOUNDS LIKE THEY DO NOT HAVE A SOLUTION YET. THE ISSUE IS GETTING WORSE AND WORSE AND I AM NOT IN A POSITION TO BUY A NEW CAR RIGHT NOW. WHAT DO I DO? (RECALL RELATED INCIDENT) TS

NHTSA ODI 11340908

IN 2019 MY ENGINE LIGHT WENT ON WITH CODE P0520 - OIL PRESSURE SENSOR. I REPLACED THE OIL PRESSURE SENSOR AND THE ENGINE LIGHT CAME BACK ON A MONTH LATER WITH THE SAME CODE P0520, SO I REPLACED THE OIL PRESSURE SENSOR FOR A SECOND TIME. LESS THAN A MONTH LATER I BEGAN GETTING A GENERIC CODE P06DD. I HAVE SENSE REPLACED THE OIL PRESSURE SENSOR A 3RD TIME ALONG WITH THE OIL FILTER HOUSING AND OIL PUMP. IT WAS FINE FOR ABOUT A WEEK BUT THEN CODE P0520 - OIL PRESSURE SENSOR RETURNED. THERE ISSUE IS NOT MECHANICAL AND NO ONE HAS BEEN MECHANICAL AS ALL OF THE PARTS ASSOCIATED WITH THE CODE HAVE BEEN REPLACED REPEATEDLY. NOBODY IS ABLE TO RESOLVE IT AND I CANNOT PASS INSPECTION UNTIL THEY DO.

NHTSA ODI 11340916

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. DAN O'BRIEN CHRYSLER DODGE JEEP RAM (175 PELHAM ST, METHUEN, MA 01844) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11340651

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. AIRPARK DODGE CHRYSLER JEEP (7801 E. FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11340755

WHEN TURNING ON THE RIGHT FRONT TURN SIGNAL MY EMERGENCY FLASHERS COME ON INSTEAD OF THE TURN SIGNAL. FOG LIGHTS DOESN'T WORK AT ALL. WIND SHIELD WIPERS COME ON RANDOMLY WHETHER IT IS RAINING OR NOT. THESE ALL HAPPEN WHEN DRIVING THE VEHICLE. SOMETIMES THE VEHICLE WILL TURN OFF RIGHT AFTER STARTING. I HAVE TO RE-START.

NHTSA ODI 11339868

IN A PULL FORWARD PARK SPOT, SHIFTED TO REVERSE TO BACK OUT. CAR LURCHED BACKWARD VERY FAST. CROSSED THE ROAD, STOPPED BY A 4' X 6' POST SET IN THE GROUND. THE COLLISION BROKE THE POST AND CRACKED MY CAR'S REAR BUMPER. I PUT MY FOOT ON THE BRAKE, BUT IT COULD NOT CONTROL THE SPEED. THANKFULLY, NO PEOPLE WERE IN THE ROAD. NO INJURIES. THIS WAS PIN A COMMERCIAL FARM, WHERE PEOPLE CAN HARVEST THE FRUITS AND VEGETABLES. THE ROAD IS BLACKTOP. MY CAR LEFT SKID MARKS ACROSS THE WIDTH OF THE ROAD. IT WAS A FRIGHTENING EVENT FOR ME AND MY FRIEND. I CALLED MY CAR DEALER LATER TO ASK IF THERE HAD BEEN ANY INCIDENTS LIKE THIS...SHIFTING INTO REVERSE AND THE CAR ZIPPED OFF- OUT OF CONTROL. TECH SAID ' NO'.

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