What 295 owners told NHTSA about the 2012 Hyundai Veloster

THE CAR STARTED TO RATTLE AND STARTED TO NOT BE ABLE TO ACCELERATE. I PULLED THE CAR TO THE SIDE OF A SEMI BUSY ROAD AND LET IT SIT FOR A MOMENT WHILE TURNED OFF AND THEN AFTER 30 SECONDS TURNED THE CAR BACK ON. I STARTED TO DRIVE THE CAR AND TURNED DOWN A RESIDENTIAL ROAD (ROTHROCK CIRCLE COPLEY, OH) AND THAT IS WHEN THINGS GOT REALLY BAD.THE CAR WAS IN MOTION AND STARTED TO ACT EVEN STRANGER. IT HAD ISSUES ACCELERATING AGAIN AND THEN WHILE DRIVING DOWN THE ROAD THE LUNGED FORWARD AND THEN WHITE SMOKE AND FLAMES CAME FROM UNDER THE CARS FRONT END. I JUMPED OUT OF THE CAR AFTER TURNING IT OFF, GRABBED MY PERSONAL ITEMS AND RAN OFF INCASE OF AN EXPLOSION. I CALLED 911INSTANTLY AND WHILE ON THE PHONE WITH COPLEY POLICE MY CAR WAS ENGULFED IN FLAMES. FIREFIGHTERS CAME OUT AND STARTED TO EXTINGUISH THE FLAMES BUT IT WAS TOO LATE AND THE WHOLE FRONT OF THE CAR WAS MELTED, BURNED, AND DESTROYED.

NHTSA ODI 11219948

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE LOADING THE GROCERIES INTO THE VEHICLE, THE HATCH-BACK FELL ON THE CONTACT'S BACK. THE CONTACT SUSTAINED AN INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT CALLED THE DEALER AT: THE HYUNDAI OF WESTLEY CHAPEL, WESTLEY CHAPEL, FL, WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS CALLED AND THE CONTACT WAS PUT ON HOLD BUT A REPRESENTATIVE DID NOT RETURN TO THE LINE. THE FAILURE MILEAGE WAS ABOUT 55,000.

NHTSA ODI 10993427

DRIVING AT 70MPH SOUTHBOUND ON I-5 NEAR ALBANY OR THE SUNROOF SUDDENLY IMPLODED, SHOWERING THE INSIDE OF THE CAR WITH GLASS. THE SUNROOF WAS CLOSED AS WERE ALL OF THE WINDOWS AND THE SHADE WAS OPEN. DESPITE THE TRAFFIC I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND MY PASSENGER AND I COULD SHAKE OUT THE PIECES OF GLASS FROM OUR HAIR AND CLOTHES. APART FROM SOME SMALL CUTS THERE WERE NO SERIOUS INJURIES. THE ENTIRE INSIDE OF THE CAR IS COVERED IN BITS OF BROKEN GLASS- THANKFULLY WE DIDN'T HAVE ANYONE IN THE BACK SEATS. UPON HAVING THE SERVICE DEPARTMENT AT THE DEALER INSPECT THE ROOF, I WAS TOLD TO CONTACT MY INSURANCE COMPANY AND SEE IF I HAVE COVERAGE FOR THE GLASS. WHEN THE SUNROOF RECALL CAME OUT LAST YEAR I BROUGHT MY VEHICLE IN IMMEDIATELY AND WAS TOLD THAT IT WAS OKAY, SO THIS APPARENTLY ABSOLVES HYUNDAI FROM RESPONSIBILITY WHEN IT FAILS AS MINE DID. WHAT I DON'T UNDERSTAND IS WHY THIS ROOF IS NOT MADE OF LAMINATED GLASS OR SOMEHOW COATED SO THAT IF IT WERE TO SHATTER GLASS WOULDN'T ENTER THE PASSENGER COMPARTMENT. *TR

NHTSA ODI 10668719

2012 HYUNDAI VELOSTER WAS RECALLED LAST YEAR FOR A SUNROOF DEFECT IN WHICH THE SUNROOF MAY EXPLODE WITHOUT WARNING. CAR WAS TAKEN TO A HYUNDAI DEALER, WHERE THEY ENDED UP REPLACING THE SUNROOF BECAUSE IT WAS DEFECTIVE. NOVEMBER 25,2014, WIFE WAS DRIVING THE CAR AT APPROXIMATELY 50 MPH, WHEN SUNROOF BLEW UP, SENDING GLASS FLYING THROUGHOUT THE INSIDE AND OUTSIDE OF CAR. WIFE HAD SMALL CUTS TO FACE AND ARMS, WITH GLASS PIECES THROUGHOUT HER HAIR AND CLOTHES. *TR

NHTSA ODI 10661022

THE CAR (HYUNDAI VELOSTER 2013, MANUAL TRANSMISSION, PRODUCTION DATE MAY 3, 2012) WAS PARKED ON A SMALL HILL, WITH THE HAND BRAKE PULLED ALL THE WAY. APPARENTLY THE HAND BRAKE FAILED, THE CAR ROLLED DOWNHILL HITTING A FENCE. *TR

NHTSA ODI 10493481

I WAS DRIVING, MAKING A LEFT HAND TURN FROM A STOP LIGHT AND THEN HEARD A VERY LOUD BANG! THE SUNROOF ABOVE ME THEN SHATTERED AND FELL ALL OVER ME, THE CAR, AND OUTSIDE. I PULLED OVER TO INSPECT THE CAUSE AND SEE THE DAMAGE. THERE WASN'T A SIGN OF WHY IT HAPPENED (ROCK OR ANYTHING OF THE SORT), BUT I HAD SHARDS OF GLASS IN THE TOP OF MY HEAD, BACK DOWN THE INSIDE OF MY SHIRT, AND THE GLASS STILL HANGING WAS FLYING OFF. THANKFULLY I HAD SUNGLASSES ON, OR ELSE SOMETHING WOULD HAVE FLOWN INTO MY EYES. ACTUALLY HAVE A SCRATCH FROM THE INCIDENT ON MY NEW PRESCRIPTION SUNGLASSES NOW. I RESEARCHED A POSSIBLE ISSUE OR RECALL AND CAME ACROSS A FEW POSTINGS WITH THE EXACT SAME ISSUE! I HEARD GOOD AND BAD STORIES ON HOW IT WAS RESOLVED, BUT ITS SCARY NONETHELESS. THIS HAPPENED TODAY AND AM SECOND GUESSING A SUNROOF, ALTHOUGH I'VE ALWAYS WANTED ONE. IF THIS IS STARTING TO BECOME A KNOWN ISSUE WITH A NEW MODEL, I HOPE ITS TREATED WITH CAUTION AND SWIFTNESS. PLEASE CALL OR EMAIL ME IF YOU HAVE ANY QUESTIONS. *TR UPDATED 08/15/12*LJ

NHTSA ODI 10469144

I AM VERY TRAUMATIZED SINCE EARLIER TODAY APPROXIMATELY 11AM THE GLASS SUN ROOF ON MY 2012 VELOSTER EXPLODED WHEN I WAS RINSING THE CAR OFF. THE WEATHER WAS IN THE HIGH 70S OR 80S BUT WHATEVER THE CASE ITS EXTREMELY DANGEROUS AND UNACCEPTABLE SINCE I HAD CHILDREN THAT COULD HAVE HAD BODILY INJURY SINCE THEY WERE PLAYING CLOSE BY. THE EXPLOSION SPREAD SHATTERED GLASS AROUND 6 FEET AROUND THE CAR AND DRIVEWAY AND IT WAS SUCH AN UNFORTUNATE SITUATION! I WOULD NOT WANT THIS TO HAPPEN TO ANY OTHER VELOSTER OWNERS OR FUTURE OWNERS SINCE IT MAKES ME SICK SINCE I LIVE FAR AWAY AND WAS SUPPOSE TO BE HOME BY NOW BUT DUE TO THIS EXPLOSION I HAD TO GET IT TOWED TO A HYUNDAI DEALERSHIP! I SINCERELY HOPE THAT HYUNDAI WILL RESOLVE THIS ISSUE SINCE I WAS INFORMED THAT THIS HAS HAPPENED TO OTHER VELOSTER OWNERS AND SINCE THE CAR HAS ONLY BEEN IN THE US MARKET FOR 8+ MONTHS ITS UTTERLY UNACCEPTABLE THAT ITS HAPPENED TO MULTIPLE OWNERS! WHEN ARRIVING TO THE DEALERSHIP THEY TOLD ME THAT IT IS NO BIG DEAL AND THIS IS REALLY NOT TRUE! IT IS A BIG DEAL SINCE BODILY INJURY DID HAPPEN DURING THE EXPLOSION SINCE I TOOK OFF MY SHIRT AFTER A FRANTIC TRAUMATIC DAY TO TRY AND SLEEP AND I HAVE A SMALL CUT FROM THE SHATTERED GLASS! THIS IS REALLY MAKING ME SO UPSET SINCE ITS MY FIRST TIME AS A HYUNDAI OWNER AND I REGRET HAVING PURCHASED THIS VEHICLE. I NO LONGER FEEL SAFE AND ANXIOUS TO SEE WHAT HYUNDAI WILL DO TO FIX THE PROBLEM! ITS SO WRONG FOR A CAR COMPANY TO NOT CARE ABOUT THE SAFETY OF THE CONSUMER SINCE THE STATEMENT FROM THE SALESMAN AT THE DEALERSHIP WHERE MY CAR WAS TOWED IS COMPLETELY UNACCEPTABLE AND UNTRUE! IT IS NOT NORMAL FOR A CAR TO EXPLODE WHEN RINSING IT OFF AND THERE IS NO WARNING ON THE VEHICLE OR MANUALS THAT WOULD INDICATE CAUTION TO RINSE YOUR CAR IN ANY CLIMATE! READING FORUMS SOME PEOPLE JUST HIT A BUMP IN THE ROAD AND THE SUNROOF SHATTERS! THIS IS A MAJOR FLAW! *TR

NHTSA ODI 10465757