What 253 owners told NHTSA about the 2012 Hyundai Tucson Fuel Cell

I PUSHED ON THE GAS TO ACCELERATE AND NOTHING HAPPENED EXCEPT THE RPMS SPIKED TO AROUND 5-6K AND THE ENGINE SOUNDED AS IF I WERE IN NEUTRAL AND REVVING IT UP AGGRESSIVELY. THIS HAS SUBSEQUENTLY HAPPENED DOZENS OF TIMES WHEN TRAVELING BETWEEN 30 AND 65 MPH. IT IS SCARY, ESPECIALLY WHEN I NEED TO ACCELERATE, SAY IN A PASSING SITUATION OR WHEN TRAVELING TO GET OUT OF THE WAY. I'VE TAKEN THE VEHICLE TO HYUNDAI (SHEPPARD IN EUGENE/SPRINGFIELD, OR) TWICE FOR THIS ISSUE. BOTH TIMES, THEY KEPT IT OVERNIGHT AND RETURNED IT TO ME WITHOUT FIXING ANYTHING SAYING: 1) I WAS THE ONLY ONE IN THE WORLD WHO REPORTED THIS PROBLEM, 2) THEY COULDN'T REPLICATE THE PROBLEM, AND 3) THERE IS NOTHING WRONG WITH MY VEHICLE. *TR

NHTSA ODI 10692696

TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. WHILE PARKED IN A DRIVEWAY, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE AND A FIRE REPORT WERE FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

NHTSA ODI 10668152

WENT TO CHRISTMAS PARADE, GOING TO CAR PRESSED REMOTE TO UNLOCK CAR AND WOULD NOT WORK. GOT IN CAR BY KEY AND FOUND THE HEADLIGHTS & WINDOWS & FLASHERS DON'T WORK. HAD TO GET RIDE HOME AND PICKED UP CAR IN MORNING. ALL ELSE IS FINE DRIVES OK. *TR

NHTSA ODI 10664132

WHEN DRIVING (AT SEVERAL DIFFERENT SPEEDS), THE MOTOR (RPM'S) SHOOTS UP, BUT THE CAR DOES NOT ACCELERATE; IT ALSO HAPPENS WHEN THE CAR IS YIELDING, AND AS WE ACCELERATE INTO TRAFFIC, THE CAR DOES NOT ACCELERATE AS IT SHOULD; AGAIN, THE RPM'S SHOOT UP, BUT THE CAR IS NOT ACCELERATING. IT IS SIMILAR TO DRIVING A STANDARD VEHICLE AND ACCELERATING AND PUSHING IN THE CLUTCH AT THE SAME TIME. THE TRANSMISSION (RPM) PROBLEM IS EXTREMELY CONCERNING TO US. WE HAD A 2010 TUCSON, WHICH WE HAD EXACTLY THE SAME ACCELERATION PROBLEMS WITH. AFTER MANY SERVICE VISITS TO YOUR DEALERSHIP, THE TRANSMISSION WAS REPLACED. THE ORIGINAL SERVICE VISITS WENT ON FOR A PERIOD OF SEVERAL MONTHS; AFTER THE TRANSMISSION WAS FINALLY REPLACED, WE WERE STILL EXPERIENCING THE SAME PROBLEMS. WE EXPECTED THAT THIS WAS A ONE-TIME PROBLEM, AND PERHAPS WE JUST GOT A LEMON. NOW THAT WE ARE EXPERIENCING THE EXACT SAME ACCELERATION PROBLEM WITH THE 2012 TUCSON, WE DO NOT FEEL SAFE DRIVING THIS CAR. WE KNOW FROM THE PAST EXPERIENCE THAT THIS TRANSMISSION PROBLEM WILL NOT GO AWAY, IT WILL GET WORSE MONTH BY MONTH OVER TIME, AND THE CAR WILL HAVE TO KEEP BEING RETURNED TO THE DEALERSHIP FOR DIAGNOSIS/REPAIRS. THE DEALERSHIP TEST DROVE THE CAR AND DID NOT FIND THE PROBLEM, BECAUSE IT IS AN INTERMITTENT PROBLEM. WE ARE FORCED TO KEEP DRIVING THIS VEHICLE, KNOWING THAT IT IS NOT SAFE, AND THAT AT SOME POINT AN ACCIDENT MAY OCCUR. *TR

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EXITING FREEWAY, DECREASING SPEED, WHEN IT FELT AS THOUGH A TIRE HAD GONE FLAT. SHIMMY AND SUDDEN LOSE OF POWER FOLLOWED. STEERING BECAME DIFFICULT. CAR HAD NO POWER, INCREASING GAS ONLY REVVED ENGINE, BUT WOULD NOT MOVE VEHICLE AT ALL. WAS ABLE TO ROLL TO THE END OF THE FREEWAY OFF-RAMP AND PULL NEAR SHOULDER. ENGINE CONTINUED TO RUN, BUT SOUNDED LIKE A CEMENT MIXER FULL OF LARGE ROCKS. ONCE TRANSMISSION WAS PLACED IN NEUTRAL, IT WOULD NOT SHIFT INTO ANY OTHER GEAR. ALSO REFUSED TO SHIFT INTO PARK. VEHICLE WAS FLAT-BEDDED TO DEALER. MECHANICS DETERMINED THE RIGHT TRANS-AXLE HAD SEPARATED FROM THE WHEEL WITH SPINDLE DAMAGE. INITIALLY IT WAS THOUGHT THAT THE TRANSMISSION WAS DAMAGED, BUT THAT MAY NOT BE THE CASE. *TR

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SHIFT DOES NOT APPEAR ON DASHBOARD, TRANSMISSION SHIFTS HARD WHEN THIS HAPPENS. WHEN IN REVERSE, THE CAMERA DOES NOT WORK. HAVE TO SHUT CAR OFF THEN TRANSMISSION WORKS. *TR

NHTSA ODI 10637453

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT WHEN ENTERING OR EXITING THE VEHICLE, SHE ALWAYS RECEIVED AN ELECTRIC SHOCK WHEN TOUCHING THE DOORS. THE VECHILE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

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TODAY, MY 2012 TUCSON NEEDED A TIRE PUT BACK ON, AFTER USING A SPARE. ON ASPHALT, LEVEL GROUND, I USED THE JACK THAT CAME WITH MY VEHICLE ALIGNED AS DIRECTED, AND SLOWLY LIFTED THE CAR, DRIVER FRONT. THE SPARE TIRE CAME OFF EASILY, WITHOUT PROBLEMS. AS I ALIGNED THE TIRE TO PUT ON, THE JACK FAILED, TWISTING OUTWARDS AND COLLAPSING, TWISTING MY RIGHT WRIST BADLY. I HAD A JACK STAND UNDER THE CAR, OR I COULD HAVE BEEN SERIOUSLY HURT. HOWEVER, THE JACK STAND HAD BEEN ALIGNED FOR THE CAR WHEN THE JACK WAS LIFTING IT. BECAUSE THE JACK FAILED IT NO LONGER ALIGNED WITH THE LIFT POINT, AND PUSHED INTO THE SOFT FLOOR PLATE NEXT TO IT. THE FAILURE OF THIS JACK IS COMPLETELY HYUNDAI'S FAULT. I ALSO WORRY THAT OTHER PEOPLE COULD BE HURT BY THESE FAULTY JACKS. I HAVE SEEN OTHER REPORTS MADE ABOUT THIS SAME ISSUE, NOW THAT I HAVE DONE RESEARCH. *TR

NHTSA ODI 10577255

KUMHO SOLUS KL21 TIRES ARE A REAL SAFETY ISSUE.. TREAD MEASURES 8/32" AND THE TREAD IS SEPARATING. CAR SHAKES SO BAD AT 30 MPH YOU CAN NOT TALK TO THE PERSON SITTING NEXT TO YOU. *TR

NHTSA ODI 10567726

AIR BAG UNIT IN STEERING WHEEL POP OUT FRONT WINDSHEILD GETS ICE ON THE INSIDE WHEN TEMPERATURE LESS THAN 32 DEGREES

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I WAS HAVING MY CAR CLEANED AFTER A WEEK AT THE BEACH AND THE LITTLE PLASTIC CIRCLE THAT HOLD THE FLOOR MATS IN PLACE CAME OFF OF THE FLOOR MAT. NOW WHEN I DRIVE THE FLOOR MAT IS CONSTANTLY RIDING UP ONTO THE GAS PEDAL. I CALLED HYUNDAI AND THEY SAID THERE WAS NOTHING THEY COULD DO AND I'D HAVE TO PURCHASE A WHOLE NEW SET OF FLOOR MATS FOR OVER $100. THE CAR WAS JUST OVER A YEAR OLD AT THE TIME.... NOW I HAVE HAD TO TAKE THE FLOOR MAT OUT BECAUSE I AM AFRAID THE GAS PEDAL WILL GET STUCK OR THE FLOOR MAT WILL PREVENT ME FROM USING THE BRAKE PROPERLY. *TR

NHTSA ODI 10560928

MY 2012 HYUNDAI TUSCON WAS INVOLVED IN A SERIOUS ACCIDENT. MY DAUGHTER WAS THE DRIVER AND NO OTHER PASSENGERS IN THE VEHICLE. ALL AIRBAGS IN THE VEHICLE DEPLOYED AT IMPACT EXCEPT THE DRIVER'S AIRBAG? I SEE NUMEROUS HYUNDAI RECALLS AND AIRBAG ISSUES ON THE INTERNET, BUT NO MENTION OF THE TUSCON. MY DAUGHTER HAS SERIOUS INJURIES AS A RESULT OF THE AIRBAG FAILING TO DEPLOY. *TR

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I OWN A HYUNDAI TUCSON 2012. ON DECEMBER 31, 2012, WE TOOK THE VEHICLE TO THE DEALERSHIP FOR REGULAR MAINTENANCE AND REPORTED THAT WE HAVE EXPERIENCED SEVERAL INSTANCES OF SUDDEN UNINTENDED ACCELERATION (SUA) (I.E., THE RPM RACED UP TO 4,000 RPMS WHEN AT IDLE AND ACCELERATOR WAS NOT PRESSED). THE DEALERSHIP COULD NOT DUPLICATE/VERIFY CONCERN. ON NOVEMBER 10, 2013, AGAIN WE EXPRESSED THE DEALERSHIP THE SAME CONCERN; HOWEVER, WE RECEIVED THE SAME RESPONSE AS ON DECEMBER 31, 2012. THROUGHOUT THIS YEAR WE HAVE EXPERIENCED SUA SEVERAL TIMES, THE MOST RECENT ONE LAST NIGHT, WHEN WHILE IN MOTION THE CAR UNEXPECTEDLY ACCELERATED ITS RPM. I BELIEVE THIS IS A SERIOUSLY SAFETY CONCERN WHICH HYUNDAI SHOULD ADDRESS IMMEDIATELY BY INVESTIGATING THE PROBLEM AND ISSUING A SAFETY RECALL TO ITS CUSTOMERS. PLEASE ADVICE THE ACTION WE SHOULD TAKE TO HAVE THIS PROBLEM SOLVED AND AVOID ANY INJURIES. *TR

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WE WERE GOING THROUGH A GREEN TRAFFIC LIGHT, WE WERE ABOUT THE 6TH CAR THROUGH THE LIGHT WHEN VEHICLE COMING OUT OF NOWHERE RAN THE RED LIGHT FROM THE CROSS STREET AT ABOUT 55MPH, DID NOT TRY TO STOP, WE SLOWED TO ALMOST A STOP AND SWERVED TO AVOID THE PERSON. SHE DID NOT TRY TO STOP AND T-BONED US IN THE DRIVERS WHEEL AND DOOR, BUT THE AIRBAGS DID NOT ACTIVATE, EVEN WITH THIS HIGH SPEED COLLISION. THIS IS THE SECOND ACCIDENT OF THIS KIND WHERE THEY DID NOT ACTIVATE. THE FIRST WAS IN JANUARY AND WE WERE REAR ENDED AT A HIGH SPEED WHILE STOPPED AT A TRAFFIC LIGHT. *TR

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I BOUGHT A NEW CAR. 3 1/2 MONTHS LATER , I WAS REAR-ENDED. I TOOK CAR TO DEALERSHIP TO GET TAILGATE AND PAN AND BUMPER REPAIRED. WHEN WE PICKED UP VEHICLE, STRONG TOXIC FUMES FROM REPAIR WERE SO STRONG THAT WE COULD NOT DRIVE CAR. INSTANT HEADACHE, UPPER RESPIRATORY AGGRAVATION, SORE THROAT, BURNING EYES. CAR HAS BEEN TO REPAIR SHOP NUMEROUS TIMES AND MONTHS LATER STILL CAUSES ILLNESS IN FAMILY. AT ONE TIME THAT I DROVE CAR I ALMOST LOST CONSCIOUSNESS. I HAVE INFORMED HYUNDAI DEALERSHIP SEVERAL TIMES. I INFORMED HYUNDAI CORPORATION. PROBLEM PERSISTS CONSISTENTLY FOR 8-9 MONTHS AND AFTER NUMEROUS TRIPS TO DEALERSHIP. THE DOG FOAMS AND VOMITS BEFORE CAR STARTS MOVING. *TR

NHTSA ODI 10534365

THE LIGHTS ABOVE OUR REAR LICENSE PLATE KEEP FALLING OUT OF THE SOCKET DUE TO THE CLIPS BREAKING. I HAVE BEEN BRINGING THE CAR INTO OUR LOCAL HYUNDAI DEALER AND THEY HAVE BEEN VERY GOOD AT REPLACING THE ITEM. THE CAR WAS PURCHASED IN AUGUST OF 2011 AND HAS BEEN BACK TO THE DEALER 5 TIMES TO REPLACE THE PART. *TR

NHTSA ODI 10525519

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THERE WAS A RECURRING FAILURE IN WHICH THE VEHICLE WOULD HESITATE FOR 5-6 SECONDS WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE CAUSE FOR THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 12,000.

NHTSA ODI 10522839

2012 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO VEHICLE FAILURE TO GET THE FUEL ECONOMY AS ADVERTISED. *SMD THE CONSUMER STATED SUBSEQUENTLY, HE BEGAN HAVING TROUBLE WITH THE VEHICLE; ON INTERMITTENT STARTS. THE CAR WOULD IDLE BELOW 1000 RPM, SHUDDER AND MISFIRE. THE DEALER WAS UNABLE TO LOCATE A PROBLEM.

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I SHOULD START BY STATING THAT THIS HAS BEEN AN ONGOING ISSUE WITH THIS VEHICLE SINCE I GOT IT LAST YEAR. AT RANDOM TIMES, WHILE DRIVING, MY VEHICLE WILL NOT ALLOW ME TO GO ABOVE 2500K RPMS, EVEN WITH THE GAS PEDAL FULLY DEPRESSED. THIS MAY HAPPEN WHILE I AM ON A SLOW ROAD OR, AS TODAY, WHEN I AM ON THE HIGHWAY. IT IS A SAFETY CONCERN BECAUSE I WILL NEED TO MERGE ONTO THE HIGHWAY OR SPEED UP FOR SOME OTHER REASON AND SUDDENLY I HAVE NO POWER. I WILL BE GOING 30MPH AND ENTERING A 70MPH ROADWAY. THE ONLY WAY TO STOP THIS IS TO PULL OVER, TURN THE VEHICLE OFF, AND THEN TURN IT BACK ON. I HAVE TAKEN IT TO MY HYUNDAI DEALER MULTIPLE TIMES AND THEY HAVE BEEN UNABLE TO FIX IT OR ADDRESS IT IN ANY WAY WHATSOEVER. IT IS A HUGE SAFETY ISSUE THAT THEY WILL NOT ADDRESS. *TR

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TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE HEAD LIGHTS FAILED. THE CONTACT WAS ABLE TO REACTIVATE THE HEADLIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,000.

NHTSA ODI 10492022

WHEN STEPPING ON THE BRAKES THEY MAKE A LOT OF NOISE AND WHEN GOING DOWN A INCLINE/HILL I HAVE TO PUSH THE BRAKES ALL THE WAY TO THE FLOOR FOR THE VEHICLE TO STOP. I TOOK IT TO A DEALER SHIP CLOSE TO MY HOME AND WENT ON A TEST DRIVE WITH THEM AND THEY SAID THAT IT WAS NORMAL. I WAS NOT HAPPY WITH THE OUTCOME SO I TOOK IT BACK TO THE DEALER SHIP WHERE I PURCHASED THE VEHICLE (1 HR FROM WHERE I LIVE), THEY WENT ON A TEST DRIVE HEARD THE NOISE, CHECKED THE BRAKES, AND SAID THAT THE ROTORS NEEDED TO BE REPLACED. WHEN I GOT THE CAR BACK AFTER THE ROTORS WERE REPLACED, IT'S STILL MAKING THE NOISE, AND I STILL HAVE THE BRAKING PROBLEM. TOOK IT BACK AND NOW THEY'RE SAYING THAT IT'S A NORMAL BRAKING SOUND. I TOOK IT TO A DIFFERENT DEALER SHIP, THEY WENT ON A TEST DRIVE WITH THE PERSON WHO BOUGHT THE CAR IN FOR ME AND HEARD THE NOISE. HE LOOKED AT IT AND THERE WERE SCREWS MISSING FROM THE ROTORS ALSO HE SAID THE ROTORS NEEDED TO BE CUT. I CALLED THE NEXT DAY, SPOKE WITH THE SERVICE ADVISOR WHO WAS HANDLING THE PAPER WORK, INFORMED HIM THAT THE NOISE WAS STILL THERE, HE TOLD ME THAT THEY COULD NOT CUT THE ROTORS, BECAUSE THEY WERE PLACE BY ANOTHER DEALERSHIP. I TOLD HIM THE PROBLEM IS STILL NOT FIXED, HE TOLD ME TO BRING IT BACK ON SATURDAY, I DID. ONE OF THE TECHNICIAN TEST DROVE IT I WAS NOT THERE, AND SAID HE HEARD NOTHING. I AM STILL HAVING THE SAME BRAKING PROBLEM. THEY REFUSED TO TAKE A LOOK AT THE BRAKES OR DO ANY WORK TO IT. *TR

NHTSA ODI 10478083

THIS CAR HAS AN AUTOMATIC TRANSMISSION AND IT PULLS OUT OF PARK VERY EASILY WITH NO KEY IN THE IGNITION OR FOOT ON THE BRAKE. THIS LED TO MY CAR ROLLING DOWN A HILL AND HITTING A TREE WITH NO ONE IN THE DRIVERS SEAT. WHEN I WENT TO THE DEALER THEY TRIED THIS ON ANOTHER CAR IN THE LOT AND IT DID THE SAME THING. I WAS TOLD BY HYUNDAI CORPORATE OFFICES THAT THIS IS A "CAMPAIGN" ITEM. I CAN NOT FIND THIS PROBLEM LISTED AND I THINK IT SHOULD BE ADDRESSED BEFORE IT LEADS TO INJURY OR DEATH. *TR

NHTSA ODI 10467728

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TRANSMISSION SHIFTED FROM DRIVE TO DRIVE 1 INDEPENDENTLY. ON ANOTHER OCCASION, THE BRAKES FAILED TO STOP THE VEHICLE WHEN APPLIED AND AS A RESULT, THE CONTACT CRASHED THROUGH A RESIDENTIAL GARAGE DOOR AND IMPACTED THE INTERIOR WALL. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE UNTIL THE OTHER DAMAGES HAD BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 700 AND THE CURRENT MILEAGE WAS 950.

NHTSA ODI 10459275

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT WAS DRIVING 35 TO 40 MPH WHEN THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO A DITCH. THE CONTACT STATED THAT THE POWER STEERING LIGHT ILLUMINATED AFTER THE FAILURE. THE CRASH CAUSED NO INJURIES AND THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE ELECTRONIC POWER STEERING MOTOR FAILED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

NHTSA ODI 10458831

THE ELECTRONIC POWER STEERING FEELS STUCK,VAGUE,HARD,LACKS OF MANEUVERABILITY AND FEEDBACK WHILE DRIVING THE VEHICLE, FEELING THE SENSATION THAT YOU WILL LOST CONTROL OF THE VEHICLE.THE VEHICLE GOES TO EITHER WAYS (RIGHT OR LEFT SIDE) GIVING THE IMPRESSION THAT YOU ARE GOING TO CRASH.ALSO IS VERY DIFFICULT TO MAINTAIN THE VEHICLE ALIGN ON THE ROAD LANE AND IT HAS TO BE CORRECTED CONSTANTLY REQUIRING MORE PHYSICAL EFFORT THAN NORMAL DRIVING. *TR

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